Did a doordash order it got here cold ordered the pepperoni nuggets they are horrible dried out the bottoms are burnt and it looks like they have been sitting for hours. The cinnamon we're really good though the only problem I had was a pepperoni nuggets they're burnt and you can literally smell the burnt smell 🤮 when you take them out of the cup
Jun 8 · Heather VegaAuntie Anne's
219 Mall At Steamtown, Scranton, PA 18503, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 219 Mall At Steamtown, Scranton, PA 18503, USA
- Phone
- (570) 955-5335
- Website
- Visit official site
- Rating signal
- 4.0 from 69 recorded reviews
Listed operating hours
- Monday11:00 AM – 7:00 PM
- Tuesday11:00 AM – 7:00 PM
- Wednesday11:00 AM – 7:00 PM
- Thursday11:00 AM – 7:00 PM
- Friday11:00 AM – 7:00 PM
- Saturday11:00 AM – 7:00 PM
- Sunday12:00 AM – 6:00 PM
About and visit notes
Welcome to the delightful world of Auntie Anne's, a name synonymous with warm, freshly baked soft pretzels. For residents and visitors alike in Pennsylvania, particularly in the vibrant city of Scranton, Auntie Anne's offers a unique and satisfying bakery experience. Far from a traditional bread bakery, Auntie Anne's specializes in the art of the pretzel, transforming simple dough into golden-brown, buttery, and often deliciously seasoned twists of joy. This isn't just about grabbing a snack; it's about enjoying a comforting and iconic treat that has become a staple for many, perfect for a quick bite while shopping, a treat for the kids, or a satisfying pick-me-up during a busy day.
At Auntie Anne's, the focus is on quality ingredients and a commitment to baking pretzels hot out of the oven. The aroma itself is often enough to draw you in, promising a soft, chewy interior and a perfectly baked exterior. Whether you're a fan of the classic salted pretzel, crave something sweet, or prefer a savory option, Auntie Anne's strives to offer a taste for every preference. It’s a convenient and approachable spot that adds a touch of simple pleasure to the local culinary landscape in Scranton.
The Auntie Anne's location serving the Scranton community is conveniently situated within the Mall at Steamtown. This central location makes it an easily accessible spot for a wide range of local users, from shoppers and mall employees to those simply passing through downtown Scranton. The address, 219 Mall At Steamtown, Scranton, PA 18503, USA, places it in a high-traffic area, ensuring it's a visible and straightforward destination for anyone looking for a quick and satisfying snack.
Being inside a mall, accessibility is generally good, with ample parking typically available within the mall's facilities. Public transportation options that service the Mall at Steamtown area would also provide easy access for those who prefer not to drive. This strategic placement within a major retail hub allows for easy integration into a day of errands or leisure, making it a natural stop for many in the Scranton area.
- Freshly Baked Soft Pretzels: The core offering, including the classic Original Pretzel, often served with a signature butter brush and a sprinkle of salt.
- Sweet Pretzel Varieties: Popular options like Cinnamon Sugar Pretzels, which are a sweet take on the classic, dusted with a blend of cinnamon and sugar.
- Savory Pretzel Options: Such as Pepperoni Pretzels, topped with pepperoni slices and a three-cheese blend, offering a pizza-like experience on a pretzel.
- Pretzel Nuggets: Bite-sized versions of their popular pretzels, available in various flavors, including Original Pretzel Nuggets and Cinnamon Sugar Pretzel Nuggets, often ideal for sharing or on-the-go snacking.
- Pretzel Dogs: Mini pretzel-wrapped hot dogs, providing a savory and fulfilling option.
- A Variety of Dips: To complement their pretzels, Auntie Anne's offers a selection of dips, including Cheese Dip, Honey Mustard Dip, Cream Cheese Dip, Marinara Dip, Hot Salsa Cheese Dip, Caramel Dip, and Sweet Glaze Dip.
- Lemonade and Beverages: A range of refreshing drink options, prominently featuring their signature Original Lemonade, along with various Lemonade Mixers (like Blue Raspberry, Mango, and Strawberry), Frozen Lemonade Mixers, and Coca-Cola® products.
- Pretzel Buckets: Larger quantities of pretzel nuggets available for sharing, suitable for gatherings or family treats.
- Freshly Baked Daily: Auntie Anne's prides itself on baking pretzels fresh throughout the day, ensuring customers receive a warm, soft product.
- Hand-Rolled Dough: The pretzels are made from scratch and hand-rolled in the stores, contributing to their distinctive texture and appearance.
- Signature Taste: The unmistakable buttery taste and golden-brown finish of their pretzels are a hallmark of the Auntie Anne's brand.
- Variety of Flavors: Beyond the original, the range of sweet and savory pretzels caters to diverse palates.
- Convenient Location: Situated within a busy mall, it's an easy stop for a quick bite while shopping or during a break.
- Quick Service Model: Designed for efficient service, making it a suitable option for those seeking a fast snack.
Address: 219 Mall At Steamtown, Scranton, PA 18503, USA
Phone: (570) 955-5335
For locals in Scranton, Auntie Anne's at the Mall at Steamtown serves as more than just a place to grab a snack; it's a familiar and convenient stop that offers a moment of delicious comfort. In a busy setting like a mall, having access to freshly prepared treats can significantly enhance a shopping trip or a family outing. The unique appeal of Auntie Anne's lies in its specialized focus on pretzels – a beloved snack that transcends age groups and preferences.
While recent customer feedback indicates some areas where service and product consistency could be improved, particularly concerning wait times and the quality of specific items like pepperoni nuggets, the fundamental allure of Auntie Anne's remains. The desire for a warm, soft pretzel, often accompanied by a refreshing lemonade, is a strong draw for many. The availability of various pretzel types, from classic salted to sweet cinnamon sugar and savory options like pretzel dogs, means there's usually something to satisfy different cravings within a family or group.
Furthermore, for those on the go, the pretzel nuggets and dips offer a portable and easily shareable option. The brand's commitment to baking fresh throughout the day ensures that, at its best, Auntie Anne's delivers a product that is hot, soft, and flavorful, providing that comforting aroma and taste that many Pennsylvanians associate with a satisfying treat. Despite occasional service challenges, the intrinsic appeal of a freshly baked soft pretzel continues to make Auntie Anne's a relevant and often frequented spot for locals seeking a quick, iconic, and enjoyable snack experience in Scranton. It caters to a specific craving, providing a consistent product that, when done right, is hard to resist.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Kerbside pickup
- Delivery
- In-store pick-up
- In-store shopping
- Takeaway
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
After we paid, we were informed that they ran out of pretzel bites and had to cook more. A 10-minute wait. After finally getting the bites we paid for, we asked for an extra cheese to compensate for the wait. It was worth a try. The attitude from the worker was abysmal. Absolutely no customer service. Instead, she proceeded to argue: “You agreed to wait 10 minutes.” After pointing out that we didn’t know about the wait until after we paid, she laughed at us: “It’s 99 cents. You can’t afford 99 cents?!” When my great aunt pointed out that their service was substandard, the bespectacled employee put her hands on her hips and said, “I don’t care!” They refused to identify or retrieve a manager. These people need more training. Go somewhere else.
Oct 14 · Mike BowerI ordered thru uber eat and everything was delicious 🤤 and the perfect temperature! My delivery driver was very quick to deliver!! I been in that location multiple times and I never had a problem staff is always friendly and there’s plenty of parking as well this location is the second floor by boscovs.
Sep 6 · 570 FoodieI stopped by today, desperate to feed demons who demanded a dozen pretzels of me. The staff here had every right to tell me to get lost but instead I got my pretzels and some laughs about the urgency of my dozen pretzel requirement. Thanks for being awesome. The pretzels were great, so was the service.
Jul 29 · Frank BulfamanteGreat experience in a little mall. My one and only complaint was mall doesn't appear to have air conditioning... So hot! Pretzels were hot and fresh staff was nice. It is located upstairs.
Jun 13 · Ashley CondieCompare another bakery nearby
Sorted by geographic proximity from this bakery.
This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.












