Waited almost 30 minutes patiently. I didn’t have any issues I understand they were busy and they told me they’d call my name out once it was ready. I heard a name similar to mine and walked up, the workers were just staring and holding bags and another customer came up and got a bag so I assumed it wasn’t my name. After a while a bunch of other customers got their orders so I went up and ask about mine, the girl said she didn’t see the order and said that the pretzels were being made so I was fine with that and I guess she asked about my order and I heard them say it was on top of the oven. Then an older lady came up to me and said “we’ve been calling your name over and over and left it there to keep it hot.” Not once did I hear anyone call my name for my order. Like I said I don’t mind the wait but her attitude was awful and I did not like how she responded to me. I was very respectful, the attitude was uncalled for.
Aug 4 · ACAuntie Anne's
7000 Arundel Mills Dr Space #338, Hanover, MD 21076, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 7000 Arundel Mills Dr Space #338, Hanover, MD 21076, USA
- Phone
- (443) 755-0482
- Website
- Visit official site
- Rating signal
- 3.0 from 116 recorded reviews
Listed operating hours
- Monday10:00 AM – 8:00 PM
- Tuesday10:00 AM – 8:00 PM
- Wednesday10:00 AM – 8:00 PM
- Thursday10:00 AM – 8:00 PM
- Friday10:00 AM – 9:00 PM
- Saturday10:00 AM – 9:00 PM
- Sunday11:00 AM – 7:00 PM
About and visit notes
Welcome, Maryland residents, to the definitive guide to one of the most irresistible snack destinations in the state: Auntie Anne's at Arundel Mills in Hanover. Known globally for its signature soft pretzels, this particular bakery location brings the classic, buttery, and freshly baked goodness right to the heart of Anne Arundel County’s premier shopping and entertainment center. Whether you are taking a break from a major shopping spree, heading to a movie, or just craving that distinct, warm pretzel scent that wafts through the mall, Auntie Anne's offers a perfect moment of delicious indulgence.
The concept of Auntie Anne's centers around a simple promise: a freshly baked, hand-rolled soft pretzel every time. The moment you approach the counter, you'll be greeted by the mesmerizing sight of the dough being mixed, twisted, and baked right before your eyes, a process that ensures peak flavor and freshness. This is more than just a quick bite; it’s a time-honored tradition of quality baking that has captured the hearts and taste buds of snack lovers everywhere. For locals, the Arundel Mills location provides a convenient and reliable spot to grab your favorite treat, whether you lean toward the salty classic or the sweet, cinnamon-sugar delight.
In an area as vibrant and busy as Hanover, having a dependable spot for a quick and satisfying snack is essential. Auntie Anne's stands out by delivering a consistent, high-quality bakery product that is perfect for on-the-go enjoyment. The aroma alone is enough to draw you in, making it a natural stop during any visit to Arundel Mills.
The menu selection at this location is extensive, catering to every craving imaginable. From the original salted twist that started it all to innovative, savory options like the Pepperoni Pretzel, there’s a flavor profile for everyone. The bite-sized Pretzel Nuggets, which many customers find ideal for dipping and sharing, are a particular favorite among local patrons, often outselling the traditional pretzel form due to their portability and perfect dough-to-flavor ratio. And no trip is complete without pairing your pretzel with one of their famous, tart, and refreshing Original Lemonades or a lively Lemonade Mixer.
Location and Accessibility
The Auntie Anne's bakery is strategically located within the Arundel Mills Mall, a central hub for shopping, dining, and entertainment in Hanover, MD. Its address is 7000 Arundel Mills Dr Space #338, Hanover, MD 21076, USA. This placement makes it highly accessible for anyone visiting the mall from across the region, including travelers coming from BWI Airport, local residents, and visitors to nearby attractions.
For those driving, the Arundel Mills Mall offers extensive parking, and the Auntie Anne's location ensures a quick visit is possible, as it is classified for easy in-and-out access, ideal for grabbing a snack without disrupting your day. Crucially for all Maryland users, the location is designed with accessibility in mind, providing a wheelchair-accessible entrance and a wheelchair-accessible parking lot, ensuring that every customer can easily enjoy the bakery's offerings. Whether you are running a quick errand or planning a lengthy shopping day, this location’s central mall position and focus on quick service make it a convenient choice.
Services Offered
The Auntie Anne's at Arundel Mills offers a variety of service options to meet the needs of every customer, ensuring maximum convenience for local Maryland shoppers and visitors:
UL
LI Curbside Pickup: Order ahead and have your freshly baked pretzels brought right out to you. LI
LI Delivery: Get your favorite pretzels, pretzel dogs, and drinks delivered straight to your home or office. LI
LI In-store Pickup: Order via the app or phone for a quick, grab-and-go experience inside the mall. LI
LI In-store Shopping: Experience the sights and smells of the bakery first-hand and order at the counter. LI
LI Takeout: Perfect for a quick, handheld snack while enjoying the rest of the mall’s amenities. LI
LI Multiple Payment Options: Accepts Credit Cards, Debit Cards, and NFC Mobile Payments for fast, flexible transactions. LI
/UL
Features / Highlights
The unique appeal of this Hanover bakery lies in its commitment to freshness, variety, and convenience, making it a standout choice for pretzels in Maryland. Here are some of its key features:
UL
LI Hand-Rolled and Freshly Baked Pretzels: Every soft pretzel is hand-rolled and baked to golden-brown perfection on-site, guaranteeing a hot, delicious product every single time. LI
LI Diverse Pretzel Selection: The menu offers a wide range of classic and innovative flavors, including the savory Roasted Garlic & Parmesan, the sweet Sweet Almond, and the spicy Jalapeño, in addition to the classic Original and Cinnamon Sugar. LI
LI Famous Pretzel Dogs: Enjoy Nathan’s Famous® hot dogs expertly wrapped in Auntie Anne's signature pretzel dough, available in Original, Cheese, and Jalapeño & Cheese varieties, as well as convenient Mini Pretzel Dogs. LI
LI Shareable Pretzel Buckets: Perfect for group events, parties, or family gatherings, the Pretzel Buckets (Original Nuggets, Cinnamon Sugar Nuggets, Pepperoni Nuggets, and Mini Pretzel Dogs) offer a generous, ready-to-share quantity of your favorite snack. LI
LI Signature Beverages and Dips: The selection of Original Lemonade, creative Lemonade Mixers and Frozen Lemonade Mixers, and a variety of delicious dips like Caramel, Hot Salsa Cheese, and Sweet Glaze ensures the perfect pairing for any pretzel choice. LI
LI Convenient Mall Location: Situated in Arundel Mills, it is an ideal stop for a quick refuel while shopping or visiting the mall's many entertainment options. LI
LI Commitment to Accessibility: Features like a wheelchair-accessible entrance and parking lot ensure the bakery is welcoming to all patrons. LI
/UL
Contact Information
For Maryland locals planning a visit or needing to inquire about an order, you can find the Auntie Anne's location details below.
P Address: 7000 Arundel Mills Dr Space #338, Hanover, MD 21076, USA P
P Phone: (443) 755-0482 P
What is Worth Choosing at Auntie Anne's Arundel Mills
For the Maryland local seeking the best Auntie Anne's experience, the Cinnamon Sugar Pretzel is an absolute must-try. Widely considered a best-seller and a fan favorite, its blend of warm, sweet cinnamon sugar with the rich, buttery soft pretzel base creates an unforgettable sweet treat. It is consistently praised for its nostalgic comfort and is the perfect dessert-like option. Alternatively, the Original Pretzel Nuggets offer the classic salty and buttery flavor in a highly portable, dippable form, making them incredibly popular for snacking on the move through the mall.
The variety of Pretzel Dogs also deserves a special mention, particularly the Mini Pretzel Dogs. These are a hearty, savory option that perfectly wraps a Nathan's Famous® hot dog in the soft pretzel dough. They are substantial enough to serve as a light meal, making them an excellent choice for a quick lunch break. Pair any of these with the iconic Original Lemonade—known for its ideal balance of sweet and tart—to complete the quintessential Auntie Anne's experience.
While customer feedback sometimes points out the need for consistent service execution, the core value of Auntie Anne's—the quality and freshness of the pretzels themselves—remains its main draw. The commitment to fresh, hand-baked products means that when you receive a hot order, you are getting one of the best soft pretzels available in the region. Choosing to order nuggets, whether sweet or savory, is often a reliable way to get a quick, satisfying, and easy-to-eat snack.
In conclusion, the Auntie Anne's at Arundel Mills is more than just a mall food vendor; it’s a dedicated bakery bringing fresh, hot, and flavorful soft pretzels to the Hanover community. For a quick, classic, and completely satisfying snack in Maryland, this spot remains a highly recommended destination.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
Jaiden B is miserable with no customer service! Hire people that actually want to work! Why does it feel like I’m bothering them??? Not a welcoming establishment. Pretzels were disgust also. Pepperoni nuggets were soggy with no pepperonis on them only at the bottom of the cup?? The Cinnamon pretzel was hard as a rock. Waste of $13! Wetzel pretzel is way better.
Sep 4 · Maleena RWaited in a line for twenty minutes just for somebody at the register to call out right as they finished up the person in front of me. It was fine by me in all honesty, I get the feeling, until somebody else told me that there was only one line being served and that I’d have to go to the back of that line, which already started piling up. I love Auntie Anne’s but the service was awful
Apr 13 · Evan CutlerRude customer service, go to wetzel’s pretzels instead. Even if it is it 30 mins before closing they will still treat you like a human being. The worker with red/black ombré short hair needs to be re trained immediately! 1/10 experience!
Mar 6 · Janiya PouncyOrder that was placed 10 mins ago. Still not ready. How slow can u get. They truly ignoring the orders. And y are they so slow. It looks like a mva the way they are working
Apr 13 · O CCompare another bakery nearby
Sorted by geographic proximity from this bakery.












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