So I was super excited to get my Auntie Anne's pretzel today after some light canvassing at the mall. Even pulled out my Auntie Anne's rewards app for my free first pretzel which I was even more excited to use.The cashier/server was decent until she saw I wanted to use rewards, and proceeded with an attitude & stressed body language to tell me that I need to buy two pretzels to get my free pretzel which was no where in the t&c of the offer. It wasn't so much what was said, but the attitude and lack of clarity given (which I think was a sales gimmick on their end tbh). I paid full price for my pretzel and went on, but it made me feel really uncomfortable given I work in customer service - made my pretzel a little less sweet
Sep 25 · Alana edwardsAuntie Anne's
1250 Baltimore Pike Spc 23A, Springfield, PA 19064, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 1250 Baltimore Pike Spc 23A, Springfield, PA 19064, USA
- Phone
- (610) 543-3938
- Website
- Visit official site
- Rating signal
- 3.0 from 201 recorded reviews
Listed operating hours
- Monday10:00 AM – 8:00 PM
- Tuesday10:00 AM – 8:00 PM
- Wednesday10:00 AM – 8:00 PM
- Thursday10:00 AM – 8:00 PM
- Friday10:00 AM – 9:00 PM
- Saturday10:00 AM – 9:00 PM
- Sunday11:00 AM – 6:00 PM
About and visit notes
Introduction / Overview
For many Pennsylvania locals, the aroma of a freshly baked, buttery treat is an essential part of the mall experience. Auntie Anne's at the Springfield Mall delivers exactly that, specializing in delicious, hand-rolled soft pretzels that are the definition of comfort food. Located right in the heart of the community, this bakery stands out not for cakes and pastries, but for its commitment to serving up the highest quality pretzel snacks, freshly baked to a perfect golden-brown. It’s the ideal spot for a quick, savory, or sweet treat, whether you’re taking a shopping break, running errands, or simply craving a truly exceptional pretzel. Recognized as a dedicated Bakery focused on the twisted delight of pretzels, Auntie Anne's offers a variety of products from the classic Original to unique, flavorful creations designed to satisfy any craving.
Location and Accessibility
This beloved Auntie Anne's location is situated within the bustling Springfield Mall in Springfield, PA, making it an incredibly convenient stop for residents of Delaware County and beyond. Its placement inside the mall means you can easily stop by during your shopping trip for a refreshing drink and hot pretzel snack.
Contact Information
Address: 1250 Baltimore Pike Spc 23A, Springfield, PA 19064, USA (Inside Springfield Mall)
Phone: (610) 543-3938
The location is highly accessible, benefiting from the mall's amenities. Customers will find a wheelchair accessible entrance and wheelchair accessible parking lot provided by the mall facilities. The bakery is perfectly set up for a quick visit—ideal for grab-and-go orders. Payment is flexible, accepting major Credit cards, Debit cards, and NFC mobile payments. Note that the operating hours generally align with mall hours, which are typically 10:00 AM to 9:00 PM on Saturdays, 11:00 AM to 6:00 PM on Sundays, and 10:00 AM to 8:00 PM on weekdays, though customers should always check with the mall or store directly for the most current schedule.
Services Offered
Auntie Anne's in Springfield Mall offers several convenient ways to get your favorite pretzels:
- In-Store Shopping and Takeout: Stop by the counter for a fresh, hot pretzel to enjoy while you shop or to take out with you.
- In-Store Pickup: Orders can be placed ahead of time, often via the rewards app, for quick and efficient pickup at the counter.
- Delivery: For ultimate convenience, delivery options are available, allowing you to get your twisted snacks and refreshing drinks delivered straight to your door. This is perfect for those days when you can't make it to the mall.
- Rewards Program Redemption: Customers can utilize the Auntie Anne's Rewards app to earn points and redeem special offers, including free pretzels and birthday treats (purchase requirements apply).
Features / Highlights
The menu at Auntie Anne's is built around its signature pretzel dough, offering a variety of formats and flavors for any time of day.
- Signature Soft Pretzels: Every pretzel is hand-rolled and freshly baked right in the bakery. Flavors include the classic salt-sprinkled Original, the sweet favorite Cinnamon Sugar, and unique savory options like Sour Cream & Onion, Roasted Garlic & Parmesan, and Pepperoni. The bakery also features Sweet Almond, Jalapeño, and Raisin.
- Pretzel Nuggets: These are the bite-sized versions of the classic pretzel flavors, perfect for sharing or easy snacking. They are available in Original and Cinnamon Sugar.
- Pretzel Dogs: A savory and satisfying snack where the famous pretzel dough is wrapped around a Nathan’s Famous® hot dog. Options include the Original Pretzel Dog, the Cheese Pretzel Dog, and the Jalapeño & Cheese Pretzel Dog, plus Mini Pretzel Dogs for smaller appetites or party platters.
- Pretzel Buckets: Freshly baked nuggets available in large quantities—Original, Cinnamon Sugar, Pepperoni, and Mini Pretzel Dogs—making them an ideal choice for group gatherings, parties, or movie nights at home.
- Delicious Dips: The perfect complement to any pretzel, enhancing both sweet and savory varieties. Dip options include Sweet Glaze Dip, Caramel Dip, Light Cream Cheese Dip, Cheese Dip, Hot Salsa Cheese Dip, Marinara Dip, and Honey Mustard Dip.
- Refreshing Drinks: To pair with the salty and sweet pretzels, the bakery offers its signature Original Lemonade, Lemonade Mixers, Frozen Lemonade Mixers, Lemonade Iced Tea, Iced Tea, and Coca-Cola® Products.
What is worth choosing
Choosing Auntie Anne's in Springfield, PA, means opting for a consistent, high-quality snack experience that has been refined over decades. The core value of this bakery is freshness: the commitment to rolling and baking every pretzel by hand and serving it hot-out-of-the-oven is what keeps customers coming back. This dedication ensures that every bite is chewy, soft, and satisfying.
For first-time visitors or dedicated fans, the Auntie Anne's Rewards app provides a significant incentive to return. New members typically receive a reward for a pretzel with any qualifying purchase just for signing up. Members also earn points (10 points per dollar spent) toward a free pretzel reward for every 250 points earned, plus a free pretzel on their birthday (requires one purchase annually). This program effectively makes your snacking more rewarding.
While a small number of customers have reported minor confusion or inconsistencies regarding reward redemption policies or staff attitudes, the overwhelming feedback is positive, praising the good staff members and the addictive quality of the product itself. For quick service, reliable quality, and a variety of delicious savory and sweet handheld treats, Auntie Anne's at Springfield Mall remains a top choice for a pretzel fix in the Pennsylvania area. It’s an essential destination for a satisfying, twisted snack during your visit to the mall.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- In-store pickup
- In-store shopping
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
This Auntie Anne's location in The Springfield Mall has good staff members. Keep up the good work 👍
Mar 5 · ZaveTried the new Oreo nuggets and it was dry and hard doesn’t look like the picture this is unacceptable never coming back and I didn’t feel welcome at all
Apr 18 · Stacey HillimService could be better, I have gone here for months due to no other place near me selling good cinnamon pretzels with a reasonably sized dipping cup for sauces. Unfortunately, all of the workers are rude and seem tired- no matter what time of the day it is. Their tone is very disregarding and they do not make any effort to smile or lighten up on their tone; along with mumbling the majority of the time. I work in food service too, so I understand how tiring it can be dealing with customers, but I often work 10-11 hour shifts and I still treat customers with respect and with a smile.Being paid minimum = minimum effort workers are putting into their job. They need to be paid more, along with actually respecting their customers.The only time the workers seem lively is when they are talking about drama towards each other. Overall, not a good place to go to if you want to talk to workers who don't care about their jobs and are working there just for a quick buck. If they were kinder, then they would have gotten good tips.
May 21 · Edward PikemanApproximately at 4:25 today I came to auntie Anne’s by my son request while we were shopping. As we are in line waiting the light skin young lady who I have to say has such a very ugly personality she made jokes to the team about my son. She was the ones making pretzels she stated my son head was huge and as big as the character head “stewie” the young lady behind her who has a little bit more weight than her found it funny and laughed! I just left the line and no longer wanted any service from them it was loud enough forMe to hear and I’m sure if the joke kept going my son would have heard it as well. I only didn’t say anything because my son was here it would have hurt his feelings to know grown adults can be bullies to. I tried to get her name but didn’t see a name tag on her but I guess thats how she make her day go by fast by belittling children! A line full of adults and she chooses my child!
Aug 11 · David ColeCompare another bakery nearby
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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
