Came here to get my T-mobile Tuesday pretzel. Went inside, only one customer there waiting for their order. No greeting, and no one there taking people’s order. Everyone is working in the back. Finally after a few minutes a lady who was prepping someone order came to the front to grab something, so I had to ask her if there was anyone available to take orders. She then replied that she will take it once she prepares the other customers order. I’m all about the cashier prepping orders, but a greeting and a “I’ll be right with you” should be mandatory for great customer service.
Sep 16 · Haider AhmedAuntie Anne's
16302 Boulevard Pl Unit 100, Plainfield, IL 60586, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 16302 Boulevard Pl Unit 100, Plainfield, IL 60586, USA
- Phone
- (815) 782-8202
- Website
- Visit official site
- Rating signal
- 3.0 from 20 recorded reviews
Listed operating hours
- Monday9:00 AM – 8:30 PM
- Tuesday9:00 AM – 8:30 PM
- Wednesday9:00 AM – 8:30 PM
- Thursday9:00 AM – 8:30 PM
- Friday9:00 AM – 8:30 PM
- Saturday9:00 AM – 8:30 PM
- Sunday9:00 AM – 8:30 PM
About and visit notes
For residents of Illinois seeking that perfect, warm, salty, or sweet comfort food, Auntie Anne's in Plainfield stands out as the premier local spot for soft pretzels. More than just a typical bakery, this location is a specialty pretzel store dedicated to crafting golden-brown, hand-rolled pretzels that are served hot-out-of-the-oven for a truly next-level snacking experience. Situated in a highly convenient location, this establishment caters perfectly to the fast-paced lifestyle of the 60586 area, making it an ideal choice for a quick visit or a savory treat on the go.
The magic of Auntie Anne's lies in the simple, yet consistently delicious, product. Every pretzel is made from scratch with dough that is mixed, twisted, and baked in full view, ensuring maximum freshness. While the classic Original Pretzel, with its buttery finish and touch of salt, remains a customer favorite, the menu has expanded to offer a delightful range of innovative sweet and savory flavors, from the iconic Cinnamon Sugar to the bold new Flavor Blast Nuggets. Whether you are craving a treat for yourself, a family snack, or catering for a large group, Auntie Anne's in Plainfield has a fresh, hot solution ready.
This Plainfield location understands the importance of speed and convenience, a crucial factor for busy Illinois commuters and families. Recognizing this need, they offer a dedicated drive-through service, making it exceptionally easy to grab your favorite pretzel and a refreshing Lemonade Mixer without ever leaving your car. This commitment to both quality product and customer convenience solidifies its place as a valued quick-stop bakery in the Plainfield community.
Auntie Anne's is perfectly positioned at 16302 Boulevard Pl Unit 100, Plainfield, IL 60586, USA. This location is part of a commercial hub, making it easy to access for a quick stop during errands or shopping. The store is designed for convenience, fitting perfectly into a schedule that only allows for a "Quick visit," according to their business planning information.
Accessibility is a clear priority at this Plainfield establishment. The facility is equipped with a wheelchair accessible entrance, ensuring all customers can easily get inside to place their order. Furthermore, for those driving, there is a designated wheelchair accessible parking lot. Most notably, the location features a dedicated drive-through service, an invaluable asset for busy Illinois residents, especially during inclement weather or when simply needing the fastest possible service.
- Drive-through Service: Offers unparalleled convenience for fast service and easy pickup without leaving your vehicle.
- Takeout Service: Quick service options for grab-and-go orders.
- Classic Pretzels: Featuring the signature Original, Cinnamon Sugar, and Sweet Almond Pretzels, all baked fresh.
- Pretzel Nuggets: The popular bite-sized format available in multiple flavors, including Original, Cinnamon Sugar, Sour Cream & Onion, and Honey Mustard.
- Pretzel Dogs: Delicious, savory options featuring Nathan's Famous hot dogs wrapped in fresh pretzel dough, available in Mini and Original sizes.
- Party and Group Orders (Pretzel Buckets): Large, shareable buckets of Original, Cinnamon Sugar, Mini Pretzel Dogs, and Pepperoni Nuggets, ideal for tailgates, events, or family gatherings. Football Buckets are often featured as a special promotion for big events.
- Beverages: A full line of refreshing drinks, including Original Lemonade, Lemonade Mixers (like the seasonal Watermelon Lemonade Mixer), and bottled water.
- Dipping Sauces: A variety of dips to complement every pretzel flavor, from savory options like Cheese Dip and Hot Salsa Cheese Dip to sweet choices such as Sweet Glaze and Caramel Dip.
- Guaranteed Freshness: A core commitment to serving all pretzels and nuggets hot-out-of-the-oven, ensuring the best possible texture and flavor. Patrons often request "fresh" to ensure this quality.
- Ultimate Convenience: Features a dedicated drive-through and takeout service, perfectly suited for the quick visit and on-the-go needs of Plainfield residents.
- Savory Flavor Variety: Offers innovative, savory pretzel nuggets in flavors like Sour Cream & Onion, Honey Mustard, and Pepperoni, providing a unique alternative to sweet snacks.
- The Classic Combination: Renowned for pairing their sweet or salty pretzels with their famous, tart Original Lemonade or Lemonade Mixers.
- Party-Ready Buckets: The Pretzel Buckets offer an excellent, easy solution for sharing and catering, with both sweet and savory options to please any crowd.
- Flexible Payments: Accepts all major credit cards, debit cards, and NFC mobile payments for fast, seamless transactions.
- Shared Location Advantage: Co-located with Jamba Juice, allowing customers to easily grab a pretzel and a smoothie in one convenient stop.
Address: 16302 Boulevard Pl Unit 100, Plainfield, IL 60586, USA
Phone: (815) 782-8202
For those in the Plainfield, IL area, choosing Auntie Anne's is choosing a guaranteed, craveable snack that prioritizes your time. The primary reason this location is worth selecting is the seamless integration of a high-quality product with next-level convenience.
First, the product quality is unmatched for a quick-service pretzel store. The golden-brown, soft, and buttery texture of an Auntie Anne's pretzel, particularly when served fresh, is a unique indulgence. The menu is diverse, moving beyond the traditional pretzel to offer highly popular Pretzel Nuggets in savory, bold flavors like Sour Cream & Onion and Pepperoni, which transform the simple snack into a satisfying mini-meal. The ability to customize the experience with seven different dipping sauces, including the fan-favorite Sweet Glaze and Cheese Dip, adds a layer of personalization to every order.
Second, the infrastructure—specifically the drive-through—makes this Plainfield Auntie Anne's a stand-out choice. For families juggling carpools, professionals on a lunch break, or anyone simply looking to avoid parking, the drive-through is a massive benefit that saves precious time. While customer feedback does suggest an occasional need for improved staff attention and a focus on keeping all pretzels freshly made to order, the business structure itself is designed for speed and efficiency. Locals are encouraged to leverage the drive-through and mobile ordering to secure their fresh pretzel experience as quickly as possible, ensuring their treat is served at its absolute best.
Finally, for group events, the Pretzel Buckets—perfect for game days or office parties—offer a fun, easy, and affordable catering option that elevates the traditional snack spread. By providing quality, convenience, and variety, Auntie Anne's in Plainfield becomes more than just a place to buy a pretzel; it's a reliable, quick-service dessert and snack stop that fits perfectly into the busy rhythm of life in Illinois.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Drive-through
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
You gotta tell them “ can i have them fresh “ cause they might be all stale, i understand they are a new buisness so i’ll try not to give them a hard time off the jump; other than that , yea just try to stick to the “ made to order “ stuff, don’t let them sit this is why your getting negative reviews, just saying
Sep 4 · slade iroamThis my 3rd time here, I love it when they make them fresh, but like i said before, they are human just communicate with them and ask if you can have some fresh that you don’t want none that’s been sitting for quite a long time , Try this and i’m sure they’ll be happy to assist ,works for me everytime !
Sep 4 · slade wilsonI love that this place exists but the wait time every time is honestly ridiculous. Most of the male workers are pretty unfriendly and disengaged. It is usually hit or miss if the pretzels are overcooked or not.
Sep 25 · Sarah BIf I could give it 0 stars I would! I came here at around 640 and ordered mini pretzels dogs the young lady told me it would be a 8 minute wait I said no problem. I drive up to pay and I ask would you like me to park in front she stated no stay here. 3 minutes later a gentleman gave me my order. I get home bit into my pretzel dog it's raw still. I called for a refund the gentlemen said do I have a receipt I told him no the lady didn't give me one. He started he will refund it. An hour later he calls me for my credit card number absolutely not I will not provide that he states it's because we had 2 orders at the same time I told him it's very simple the order you rushed to make since you received another order is the one you refund which consists of only 1 order of pretzel mini dogs.
Apr 1 · Jess SanchezThis page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
