BAKERY PROFILE

Auntie Anne's

★ 3.0107 recorded reviews$1–10

100 Citadel Dr Suite 314, Los Angeles, CA 90040, USA

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Auntie Anne's
PLAN THE VISIT

Essential details

Address
100 Citadel Dr Suite 314, Los Angeles, CA 90040, USA
Phone
(323) 726-0244
Website
Visit official site
Rating signal
3.0 from 107 recorded reviews
HOURS

Listed operating hours

  • Monday10:00 AM – 9:00 PM
  • Tuesday10:00 AM – 9:00 PM
  • Wednesday10:00 AM – 9:00 PM
  • Thursday10:00 AM – 9:00 PM
  • Friday10:00 AM – 9:00 PM
  • Saturday10:00 AM – 9:00 PM
  • Sunday10:00 AM – 9:00 PM
About and visit notes

Auntie Anne's stands as an international benchmark for exceptional soft pretzels, and the location nestled within the popular Citadel Outlets in Los Angeles, $text{CA}$, brings this beloved comfort food directly to shoppers and local residents. While classified as a Bakery, Auntie Anne's specializes in a unique form of baked good: the hand-rolled, golden-brown pretzel. This establishment is a vital part of the retail food landscape in the $text{LA}$ area, offering quick, satisfying, and iconic snacks that perfectly complement a day of shopping or a busy afternoon commute. Their commitment is simple: providing every customer with a fresh, perfectly baked pretzel, crafted with care and served with their signature dips and refreshing beverages.

The experience at this Los Angeles location is designed for maximum convenience and enjoyment. The aroma of freshly baked dough and sweet cinnamon is instantly recognizable and inviting, transforming a quick visit into a moment of pure, affordable indulgence. Beyond the classic Original and Sweet Almond varieties, the menu has expanded over the years to embrace diverse $text{CA}$ tastes, incorporating savory options and hearty pretzel-wrapped items. For anyone looking for a distinctive bakery treat that goes beyond the standard cake or cookie, Auntie Anne's at Citadel Outlets is an essential destination. Their focus on the simple perfection of the pretzel, coupled with strong logistical services like delivery and in-store pickup, ensures they meet the high expectations of the Southern California consumer.

Location and Accessibility

The Auntie Anne's is strategically located within one of Southern California's premier shopping destinations, the Citadel Outlets, at 100 Citadel Dr Suite 314, Los Angeles, CA 90040, USA. This prime location places it near the junction of major freeways, making it highly accessible to customers from across the Greater Los Angeles area, including those traveling from Orange County. As a key fixture within the outlets, the location benefits from the high volume of shoppers seeking a convenient and comforting break.

Accessibility is seamlessly managed by the larger venue's infrastructure, ensuring a smooth experience for all visitors. The following accessibility features are provided:

  • Wheelchair accessible entrance (provided by the shopping center)
  • Wheelchair accessible parking lot (provided by the shopping center)

Beyond physical accessibility, the operational services are tailored for ease of use. The location is designed for a Quick visit, offering multiple service options to minimize waiting time. Customers can utilize In-store shopping for a traditional experience, Takeout for immediate departure, and highly convenient digital options like Delivery and In-store pickup, which are crucial for today’s fast-moving $text{LA}$ consumer. This combination of prime location and versatile accessibility makes it an ideal spot for a mid-shopping snack or a scheduled pickup.

Services Offered

Auntie Anne's specializes in the freshly baked soft pretzel, but their menu includes a surprisingly diverse range of configurations and flavors, creating a full-service snack experience. The primary services and menu offerings include:

  • Hand-Rolled Soft Pretzels: Offering a core selection of sweet and savory flavors, including Original, Cinnamon Sugar, Sweet Almond, Sour Cream & Onion, Roasted Garlic & Parmesan, Pepperoni, Jalapeño, and Raisin. Every pretzel is hand-rolled and freshly baked to golden brown perfection.
  • Pretzel Nuggets and Buckets: Serving bite-sized versions of the classic flavors (Original and Cinnamon Sugar) and large Pretzel Buckets (including Pepperoni Nuggets and Mini Pretzel Dogs) ideal for sharing at parties, sporting events, or office gatherings.
  • Pretzel Dogs: Combining their famous pretzel dough wrapped around a Nathan’s Famous® hot dog, available in Original, Cheese, Jalapeño & Cheese, and Mini variations, functioning as a satisfying mini-meal.
  • Signature Dips: Providing the perfect complementary flavor with a selection of dips like Caramel, Cheese, Hot Salsa Cheese, Light Cream Cheese, Marinara, Sweet Glaze, and Honey Mustard.
  • Refreshing Beverages: Offering their renowned Original Lemonade, Lemonade Mixers, Frozen Lemonade Mixers, Lemonade Iced Tea, Iced Tea, and a variety of Coca-Cola® Products, essential for pairing with the salty and sweet treats.
  • Convenient Order Fulfilment: Facilitating customer acquisition through Delivery, In-store pickup, In-store shopping, and Takeout options, covering all possible service needs.

Features / Highlights

This Auntie Anne's location in Los Angeles stands out due to its adherence to the brand’s core quality promise and its modern service conveniences. Key features highly valued by $text{CA}$ customers include:

  • Guaranteed Freshness: Every pretzel is marketed as hand-rolled and freshly baked, ensuring optimal taste and texture for the customer.
  • Savory and Sweet Variety: The extensive menu, ranging from Cinnamon Sugar to Pepperoni pretzels and loaded Pretzel Dogs, caters to all preference levels, making it more than just a sweet dessert spot.
  • Exceptional Convenience: The location accepts Credit cards, Debit cards, and NFC mobile payments, facilitating extremely quick and seamless transactions for the busy shopper.
  • Digital Connectivity: The availability of Wi-Fi is a modern amenity appreciated by visitors who may need to check emails, browse deals, or connect while taking a break.
  • Prime Retail Location: Situated inside the Citadel Outlets, it offers a perfect, high-traffic spot for a necessary pause or a treat while shopping.

Contact Information

For customers in the Los Angeles area planning a visit to the Citadel Outlets, or arranging a delivery order, the contact details for this specific Auntie Anne's location are:

Address: 100 Citadel Dr Suite 314, Los Angeles, CA 90040, USA

Phone: (323) 726-0244

Mobile Phone (for direct contact): +1 323-726-0244

These direct contact points are essential for placing large orders, confirming store hours within the outlet mall schedule, or coordinating an in-store pickup to save time.

What is Worth Choosing Auntie Anne's

Choosing Auntie Anne's at the Citadel Outlets is choosing a guaranteed, recognizable product that delivers on freshness and variety, perfectly suited to the fast-paced, high-demand nature of the Southern California retail environment. The core reason for choosing this establishment is the signature product: a freshly baked, hand-rolled soft pretzel. This quality promise sets a high standard for a quick-service snack, ensuring that the taste is superior to generic, pre-made alternatives.

While recent public feedback has pointed to inconsistencies in baking quality (specifically, burnt or hard pretzels) and customer service execution, these reviews serve as factual evidence of where improvement is needed to match the brand's well-established reputation for quality control. Customers choosing Auntie Anne's are selecting a global brand that has corporate standards designed to correct such issues promptly, ensuring that the ideal product—golden brown, soft, and chewy—is delivered. The wide variety of the menu, extending from savory Pepperoni Pretzel Dogs to highly desired frozen lemonade mixers, also means that every member of a group can find a satisfying treat, turning a necessary shopping break into a pleasurable, customized experience.

Furthermore, the supreme convenience offered—including multiple payment methods, delivery, and a prominent location with easy freeway access—makes the transaction hassle-free. For a guaranteed quick visit, a truly unique bakery item, and the chance to enjoy a sweet or savory snack designed for sharing, the Citadel Outlets Auntie Anne's offers an essential stop, providing a taste of comfort food right in the middle of a Los Angeles shopping trip.

VISIT FEATURES

Services and accessibility

These attributes come from the directory record and should be confirmed when essential.

Service options

  • Delivery
  • In-store pickup
  • In-store shopping
  • Takeout

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Amenities

  • Wi-Fi
  • Wi-Fi

Planning

  • Quick visit

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards
PHOTOS

See the bakery

VISITOR FEEDBACK

Reviews and recurring themes

Read individual comments as personal experiences, not verified guarantees.

pretzels 18wealth 4cinnamon 4heat 3ovens 3lemonade 2almond 2AC 2pizza 2hair 2
★ 1.0

I ordered an almond pretzel and lemonade. A salesperson gave me burnt an almond pretzel. It was very hard and chewy. I wanted to change the other one about all five of them looked like a burnt. So I didn't ask. Some reason app didn't open so he said I don't worry give you a receipt he didn't give me a receipt. It's terrible customer service. It wasn't like this before.

Aug 22 · Yoshio Imahara
★ 1.0

Ordered at this location twice. Both times the nuggets were burnt.

May 27 · Adil Mohiuddin
★ 1.0

Really wish the guy working march 6 that was making the pretzels washed his hands and changed his gloves after using his phone but he continued to touch everything with the same gloves he used his phone so unsanitary. Ended up throwing out what I ordered.

Mar 7 · O K
★ 5.0

Vicky was sooo nice and assisted us during our visit! Perfect stop for a pretzel!

May 17 · Kevin Somerville
★ 1.0

The order was right and the wait seemed a bit long but all was fine except the part where it was 85ºf outside and was a lot hotter once I stepped inside. The owners of this location need to seriously consider employees well being, it was ridiculously hot and I wasn’t standing infront of ovens or working like the employees were. As a costumer I was able to notice how more than half the staff seemed exhausted due to the heat. I’m surprised this location is up and running with no ventilation, the worse part of it all was when I saw a small fan as if that would help the whole kitchen part. I hope someone reports this unfair situation

Aug 22 · Araceli G.
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About this listing

This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.

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