This is obviously the WORST Auntie Anne’s & Subway that I know.Angry unhappy employee doesn’t even say hi or anything to the customers. This store let the Corporate brand name down for sure. God, awful experience.
Aug 2 · Mama BAuntie Anne's
4765 Commercial Dr, New Hartford, NY 13413, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 4765 Commercial Dr, New Hartford, NY 13413, USA
- Phone
- (315) 768-7299
- Website
- Visit official site
- Rating signal
- 4.0 from 13 recorded reviews
Listed operating hours
- Monday10:00 AM – 9:30 PM
- Tuesday10:00 AM – 9:30 PM
- Wednesday10:00 AM – 9:30 PM
- Thursday10:00 AM – 9:30 PM
- Friday10:00 AM – 9:30 PM
- Saturday10:00 AM – 9:30 PM
- Sunday10:00 AM – 6:00 PM
About and visit notes
For many New Yorkers, the unmistakable aroma of freshly baked pretzels is synonymous with a satisfying snack, and Auntie Anne's has been a long-standing favorite for fulfilling that craving. In New Hartford, New York, Auntie Anne's offers its signature menu of warm, soft pretzels and refreshing beverages, providing a convenient and delicious treat for shoppers and locals alike. While experiences can vary, the core appeal of Auntie Anne's lies in its promise of a hot, hand-rolled pretzel, often enjoyed with a variety of dips or paired with a tangy lemonade. This establishment caters to those looking for a quick, comforting bite that's consistently fresh, making it a familiar and often-visited spot within the local commercial landscape. This article will provide an overview of the Auntie Anne's location in New Hartford, highlighting its offerings and what New York residents can expect from their visit.
Auntie Anne's in New Hartford is strategically located at 4765 Commercial Dr, New Hartford, NY 13413, USA. This address places it within a high-traffic retail area, often found within larger shopping centers or big-box stores. In this specific instance, the location is notably shared with a Subway restaurant, as mentioned in customer reviews. This co-location often means it benefits from the foot traffic of a larger retail environment, making it a convenient stop for individuals already in the area for shopping or other errands. For New York locals, particularly those in and around New Hartford, accessibility is primarily by personal vehicle, for which ample parking is generally available given its commercial plaza setting. While public transportation options might be limited compared to more urbanized areas, the ease of driving and parking makes it a practical destination for most residents in the region. Its presence on Commercial Drive, a main thoroughfare, ensures it's easily spotted and integrated into a day of shopping or activities.
Auntie Anne's offers a focused menu primarily centered around their signature soft pretzels, along with a selection of complementary beverages and dips.
- Signature Soft Pretzels: The core offering includes a variety of soft pretzels, typically baked fresh throughout the day. These come in classic flavors such as:
- Original Pretzel: The buttery, salty classic that started it all.
- Cinnamon Sugar Pretzel: A sweeter option, generously coated with cinnamon and sugar.
- Sweet Almond Pretzel: A delightful combination of sweet and salty, topped with toasted almonds.
- Savory Pretzels: Depending on the location and current offerings, this may include options like Garlic Pretzels, Parmesan Cheese Pretzels, or Pepperoni Pretzels.
- Pretzel Nuggets and Stix: For those who prefer bite-sized options, Auntie Anne's offers pretzel nuggets and stix, which are essentially smaller, easier-to-eat versions of their classic pretzels, often available in the same popular flavors.
- Pretzel Dogs: These popular items feature a Nathan's Famous hot dog wrapped in their signature pretzel dough, offering a savory and more substantial snack.
- Dipping Sauces: A variety of dips are available to complement the pretzels, including sweet options like caramel and sweet glaze, and savory choices such as cheese dip, hot salsa cheese, marinara, and honey mustard.
- Lemonade and Beverages: Auntie Anne's is well-known for its refreshing lemonades, often available in original, and various fruit-flavored mixers (e.g., blue raspberry, mango, strawberry), including frozen versions. They also typically offer fountain sodas and bottled water.
- Pretzel Buckets: For sharing or larger gatherings, Auntie Anne's often provides "buckets" of pretzel nuggets or mini pretzel dogs, making it convenient for parties or events.
Despite some noted inconsistencies in customer service, Auntie Anne's in New Hartford possesses several features and highlights that continue to draw in locals.
- Consistently Fresh Pretzels: A strong highlight, as noted by positive reviews, is the consistent freshness and warmth of their pretzels. Customers frequently describe them as "always good, fresh pretzels" and "nice and fresh, and warm." This commitment to freshly baked products is a primary draw.
- Classic, Craveable Taste: The iconic taste of Auntie Anne's pretzels, with their unmistakably butter-brushed and golden-brown exterior, is a significant appeal. For many, it's a comforting and familiar flavor that satisfies a specific craving.
- Refreshing Lemonades: The lemonades are frequently praised for being "refreshing," particularly the fruit-flavored mixers. They are seen as a perfect complement to the pretzels, enhancing the overall snack experience.
- Convenient Location (within Walmart): Being situated within a Walmart Supercenter, which also shares space with a Subway, offers immense convenience for shoppers. It allows customers to grab a quick snack while running other errands, making it a time-efficient stop.
- Efficient Service During Busy Times (Sometimes): One reviewer noted that even during busy periods like lunchtime, the line moved fast. This suggests that, at times, the staff are efficient in handling customer flow.
- Variety of Flavors and Dips: The range of pretzel flavors (sweet, savory) and accompanying dips allows for customization and repeat visits, catering to different preferences.
For inquiries or to place an order, the Auntie Anne's location in New Hartford can be reached at the following contact points:
- Address: 4765 Commercial Dr, New Hartford, NY 13413, USA
- Phone: (315) 768-7299
- Mobile Phone: +1 315-768-7299
These details provide direct avenues for customers to connect with the store regarding their menu, hours, or any specific requests.
For locals in the New York region, particularly in New Hartford and the surrounding areas, Auntie Anne's remains a suitable and popular choice for a number of reasons. Despite some isolated feedback regarding customer service, the overwhelming sentiment revolves around the consistent quality of their core product: fresh, warm, and delicious soft pretzels. The convenience of its location within a major retail hub like Walmart makes it an ideal stop for a quick, satisfying snack while running errands, seamlessly integrating into busy daily routines. The variety of pretzel flavors, from the classic Original to the popular Cinnamon Sugar, along with their refreshing lemonades and diverse dips, ensures there's always something to appeal to different tastes. For New Yorkers looking for a reliable, well-known spot to grab a comforting treat that's consistently good, Auntie Anne's offers exactly that. It serves as a dependable and accessible option for satisfying those specific pretzel cravings, making it a relevant and practical choice for the community.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- In-store pick-up
- In-store shopping
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
Always good, fresh pretzels, friendly staff. Sometimes busy at lunchtime and hard to get someone's attention because the location is shared with subway.
Mar 27 · Allen StalkerLove their pretzels
Jun 5 · nancy ditchAwesome
Nov 29 · Chris SzwedThis place sucks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Jul 16 · Andy TCompare another bakery nearby
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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
