BAKERY PROFILE

Auntie Anne's

★ 3.019 recorded reviews$1–10

2200 Eastridge Mall Space 1096, San Jose, CA 95122, USA

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Auntie Anne's
PLAN THE VISIT

Essential details

Address
2200 Eastridge Mall Space 1096, San Jose, CA 95122, USA
Phone
(408) 677-2021
Website
Visit official site
Rating signal
3.0 from 19 recorded reviews
HOURS

Listed operating hours

  • Monday10:00 AM – 8:00 PM
  • Tuesday10:00 AM – 8:00 PM
  • Wednesday10:00 AM – 8:00 PM
  • Thursday10:00 AM – 8:00 PM
  • Friday10:00 AM – 9:00 PM
  • Saturday10:00 AM – 9:00 PM
  • Sunday11:00 AM – 7:00 PM
About and visit notes

# A San Jose Favorite: Auntie Anne's at Eastridge Mall


When the craving hits for a warm, doughy, and perfectly golden-brown treat, residents and shoppers in San Jose, California, know exactly where to go. Auntie Anne's, nestled within the bustling Eastridge Mall, is more than just a quick stop; it’s a destination for one of the world's most beloved soft pretzels. A quick-service bakery specializing in hand-rolled, freshly baked soft pretzels and pretzel-based snacks, this spot has become a familiar and welcome scent wafting through the mall.

The story of Auntie Anne's began in 1988 with Anne Beiler, who purchased a stand in a Pennsylvania farmer’s market. Through a mistake that led to a perfected recipe, she created the iconic pretzel we know today. The core mission of the company, and what they bring to the San Jose community, is simple: serve a pretzel that is “unmistakably butter-brushed and baked golden brown.” For a quick snack or a savory bite during a day of shopping in the California sun, Auntie Anne's in East San Jose provides that moment of twisted, buttery perfection.

Beyond the classic, original pretzel, the Eastridge Mall location offers a delicious and varied menu designed to satisfy any preference, whether you're looking for something sweet, savory, or completely satisfying. It's a convenient and consistent bakery experience, offering quality you can smell from a mile away.

# Location and Accessibility for California Locals


The Eastridge Mall location of Auntie Anne's is positioned perfectly for easy access by residents of San Jose and the wider Silicon Valley area. You’ll find this inviting pretzel shop within the popular Eastridge Mall, a major shopping, dining, and entertainment center in East San Jose.

The full address is: 2200 Eastridge Mall Space 1096, San Jose, CA 95122, USA.

As a key part of the mall’s food offerings, the location is designed to cater to a high volume of foot traffic and ensures ease of access for all visitors. The mall itself is situated between Tully Road, East Capitol Expressway, and Quimby Road, making it easily reachable by major thoroughfares. For those driving, the location within a prominent shopping center means ample parking is available.

Crucially, the bakery is committed to accessibility to ensure all members of the California community can enjoy their treats.

  • The facility includes a Wheelchair accessible entrance.
  • There is a Wheelchair accessible parking lot nearby to accommodate guests with mobility needs.

Given its spot in the mall, it’s an ideal place for a Quick visit—perfect for a pit stop while running errands or taking a break from shopping.

# Services Offered at Your Local Auntie Anne's


Auntie Anne's at Eastridge Mall offers a variety of services designed for maximum convenience, reflecting the fast-paced nature of life in the San Jose area. They make getting your pretzel fix simple and efficient with multiple options for ordering and retrieval.

Services available include:

  • In-store shopping: Enjoy the classic experience of seeing the pretzels hand-rolled and baked right in front of you.
  • Takeout: The perfect choice for a quick grab-and-go snack while you continue your day at the mall or around San Jose.
  • In-store pickup: Great for those who want to order ahead and simply collect their fresh pretzels without waiting in line.
  • Curbside pickup: An exceptionally convenient option allowing you to retrieve your order without needing to leave your vehicle.
  • Delivery: For those days when you can't make it to the mall, have Auntie Anne's delicious soft pretzels delivered right to your home or office.

Payment methods are also versatile and modern, accepting: Credit cards, Debit cards, and NFC mobile payments.

# Features and Menu Highlights


The menu at Auntie Anne's is centered around their signature product—the soft, hand-rolled pretzel—but expands to include a range of sweet and savory baked goods and refreshing beverages. Their commitment is that every pretzel is hand-rolled and freshly baked to golden brown perfection, ensuring the highest quality snack every time.

Key menu and product features include:

  • Soft Pretzels: The star of the show, available in classic forms like Original (salty and buttery), and flavored options such as Cinnamon Sugar, Sweet Almond, Sour Cream & Onion, Roasted Garlic & Parmesan, and savory twists like Pepperoni and Jalapeño. Don’t forget the Raisin pretzel for a fruity bite.
  • Pretzel Nuggets: The bite-sized versions of the classic flavors, including Original Pretzel Nuggets and Cinnamon Sugar Pretzel Nuggets, are perfect for sharing or easy snacking on the move. Some customers note the Cinnamon Sugar Nuggets are quite sweet, so they are best enjoyed as a rich, indulgent treat.
  • Pretzel Dogs: A satisfying meal replacement featuring a Nathan’s Famous® hot dog wrapped in Auntie Anne's famous pretzel dough. Options include the Original Pretzel Dog, Cheese Pretzel Dog, Jalapeño & Cheese Pretzel Dog, and Mini Pretzel Dogs.
  • Pretzel Buckets: For gatherings, office treats, or large family snacks, buckets filled with Original Pretzel Nuggets, Cinnamon Sugar Pretzel Nuggets, Pepperoni Pretzel Nuggets, or Mini Pretzel Dogs offer plenty to go around.
  • Dips: The ideal complement to any pretzel. Choose from sweet options like Caramel Dip and Sweet Glaze Dip, or savory choices such as Cheese Dip, Hot Salsa Cheese Dip, Marinara Dip, Light Cream Cheese Dip, and Honey Mustard Dip.
  • Signature Lemonade: Quench your thirst with Auntie Anne's Original Lemonade, Lemonade Mixers, Frozen Lemonade Mixers, Lemonade Iced Tea, Iced Tea, and other Coca-Cola® Products.

# Contact Information


For directions, general inquiries, or to place an order, here is the necessary contact information for the Auntie Anne's location in Eastridge Mall.

  • Address: 2200 Eastridge Mall Space 1096, San Jose, CA 95122, USA
  • Phone: (408) 677-2021
  • Mobile Phone (Direct): +1 408-677-2021

You can always look up the most current operating hours, as well as specific delivery or curbside pickup instructions, through the mall's official directory or by calling the number provided.

# What is Worth Choosing: The Auntie Anne's Advantage


For residents of California looking for a satisfying, high-quality, and reliable snack, Auntie Anne's at Eastridge Mall stands out for several compelling reasons, making it a worthy choice over other options.

The Freshness Guarantee and Product Quality

The primary draw is the product itself. The famous soft pretzel is always hand-rolled and baked fresh right in the store, not a frozen product reheated. This commitment to in-house baking ensures that signature "heaven scent," a key part of the experience, and guarantees the soft, perfect texture the brand is known for. The variety of sweet and savory toppings, from the classic Original to the sweet Cinnamon Sugar and savory Pepperoni, offers something for everyone, making it a great place to pick up a treat for the whole family or group of friends.

Unmatched Convenience and Accessibility

In a busy California city like San Jose, convenience is a major selling point. The Eastridge Mall location makes it an easy stop for shoppers. Furthermore, the numerous service options—delivery, curbside pickup, and in-store pickup—mean you can get your snack exactly when and where you want it. This flexibility is perfect for people on tight schedules or those who prefer to shop from home. The store's attention to accessibility with wheelchair-friendly features further ensures a welcoming experience for all community members.

Value in a Quick Visit

Auntie Anne's specializes in the quick visit. While customer service experiences can sometimes vary (as noted in certain reviews, particularly during peak times like holidays), the model is built for speed and efficiency. For a moment of indulgence during a hectic day, getting a hot, fresh pretzel is generally a very fast transaction. It’s an immediate reward that requires minimal time commitment, making it an excellent choice for a lunch break or a mid-afternoon pick-me-up.

In short, if you're in the San Jose area and seeking a delicious, freshly baked soft pretzel with a wide variety of flavors and modern, convenient service options, Auntie Anne's at Eastridge Mall is the local bakery spot worth choosing.

VISIT FEATURES

Services and accessibility

These attributes come from the directory record and should be confirmed when essential.

Service options

  • Curbside pickup
  • Delivery
  • In-store pickup
  • In-store shopping
  • Takeout

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Planning

  • Quick visit

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards
PHOTOS

See the bakery

VISITOR FEEDBACK

Reviews and recurring themes

Read individual comments as personal experiences, not verified guarantees.

pretzels 7
★ 4.0

Got their Cinnamon Sugar Pretzels Nugget. They tasted good, but a bit too sugar rush. We usually can’t finish the whole cup in one day.

Sep 1 · Judy Margaret Chen
★ 1.0

If I can give this place no Starz I would. Young generation of workers complaining about being there from 8am to 4pm and mad at us about it. ( literally a normal 8hr shift). We simply asked if I could get a medium and if not why it was on the menu. Worker started running her mouth mind you she was not at the register she just over heard us asking why we couldn't get a medium instead of a large, She said " well then just a get a stupid pretzels " Worse service I've ever got. Understandable its christmas time but it's a 8hr shift! If u don't like the job or can't handle an 8-hour shift, just find another job. Worst customer service I've had. The only nice one was at register with glasses. The other two preping food are beyond rude and clearly can't handle an 8-hour shift.

Dec 24 · Jonathan Ledesma
★ 1.0

I don’t understand how you guys have employees like Johny with a attitude, I came back telling the them my pretzel was hard not fresh like I asked for, he grabbed it and said what’s up with all the customers complaining today and threw a way they pretzel mad!! I want to bring to the headquarters attention as well.!! This kind of kids shouldn’t be working here or give them the proper training how to help a customer.!!

Jun 16 · Yaneli Rico
★ 1.0

The Service was… Ok I guess, but food is HORENDOUS, not only I got sick but also it already smelled like sh@/@, and this is MY FIRST bad review, other places of Auntie Anees are SO MUCH Better than this place, it’s not even in the food hall! 0/5 stars if possible, they didn’t even had what I wanted, DONT COME HERE!

Nov 16 · Heladio Arias Hernandez
★ 1.0

We got a couple of pretzels here at around 1:40pm today 12/1/18 and we had the rudest kid helping us. Some curly haired kid being lazy and working slow, not only that but he took the time to say hello to his friends amd converse with them. We were given pepperoni pretzels that had a jalapaño taste, the sad thing is that they couldn't make it correctly. One of them was for a baby, so I guess feeding jalapeño to a baby is ok. Avoid this place.

Dec 1 · Rick De
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About this listing

This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.

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