I love the Auntie Anne’s in Independence, MO. Unfortunately the Manager/Staff member (older, short haired, dirty blonde) at the Saint Joseph location puts the name to shame. Extremely rude to customers. We were told it would be a 15 minute wait for fresh pretzel dogs, and asked if we could shop and come back in 15 minutes. After ignoring us the first time, she snapped at us with a “We close at 5”. More concerned with getting customers away than service with a smile. After ordering a large, we also received a small. Would not recommend. Pathetic.
Jul 19 · A-Lese WilsonAuntie Anne's
3702 Frederick Ave, St Joseph, MO 64506, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 3702 Frederick Ave, St Joseph, MO 64506, USA
- Phone
- (816) 259-5251
- Website
- Visit official site
- Rating signal
- 3.0 from 51 recorded reviews
Listed operating hours
Operating hours are not available in this directory record. Contact the bakery before visiting.
About and visit notes
Auntie Anne's: The Home of the Original Soft Pretzel in St. Joseph, Missouri
Auntie Anne's, a globally recognized name in the world of baked goods, is the go-to destination for freshly made soft pretzels right here in St. Joseph, Missouri. Located conveniently within the popular East Hills Mall, this bakery offers a delicious, comforting snack experience built around the simple, perfect pretzel. For Missouri shoppers, families, and snack enthusiasts, Auntie Anne’s provides a quick and satisfying stop that consistently delivers that unmistakable "heaven scent" of baking dough.
The core promise of Auntie Anne's is simple: every pretzel is hand-rolled, baked to a golden brown perfection, and served hot-out-of-the-oven. This commitment to freshness and quality ensures a superior snack experience. The menu goes far beyond the classic Original pretzel, offering a diverse range of sweet, savory, and satisfying items, all based on the famous, signature dough recipe. Paired with their tart and refreshing lemonade drinks, Auntie Anne's is the quintessential mall treat, perfect for an on-the-go lifestyle or a mid-shopping break.
While the brand is recognized worldwide, the St. Joseph location aims to serve its local community with convenient service options, including delivery and in-store pickup. However, based on recent local feedback, visitors should be mindful of potential wait times for the freshest products, especially during busy periods or nearing closing time. Despite this, the quality of the freshly baked product remains the major draw for countless Missouri customers seeking that specific pretzel fix.
The Auntie Anne's location proudly serving the St. Joseph, MO community is strategically situated inside the bustling East Hills Mall.
The official address for this location is:
3702 Frederick Ave, St Joseph, MO 64506, USA
Being located within a major shopping center, the bakery offers convenient accessibility for all patrons:
- Wheelchair accessible entrance is available through the main mall entry points.
- Ample parking is provided by the East Hills Mall’s large parking facilities.
For a comfortable and modern experience, the location also offers key amenities and payment flexibility:
- Amenities: Wi-Fi is available, usually provided by the mall itself.
- Payments: Accepting Debit cards and NFC mobile payments for quick transactions.
Note: Typical East Hills Mall shopping hours are from 11:00 AM to 07:00 PM, and the Auntie Anne's schedule usually aligns closely with these hours. Customers should verify closing times when planning a late visit, particularly when requesting items that require a fresh bake time.
Auntie Anne's in St. Joseph offers a complete menu designed to satisfy all pretzel cravings, from single snacks to party-sized catering options.
Services Offered:
- In-store Shopping & Takeout: Customers can enjoy the classic mall experience of watching their pretzels being mixed, twisted, and baked in full view.
- In-store Pickup & Curbside Pickup: Convenient options for pre-ordering to save time while shopping or during a quick stop.
- Delivery: The option to "Get Twisted anywhere" by having hot and handmade pretzels delivered straight to your door via third-party delivery services.
- Pretzel Perks Rewards: A dedicated rewards program via the Auntie Anne's app allowing customers to earn points and redeem them for free pretzels.
- Catering/Group Orders: Specialized Pretzel Buckets and Pretzel Dog packages perfect for feeding groups at tailgates, parties, or office meetings (e.g., Original Pretzel Nuggets Bucket, Mini Pretzel Dogs Bucket).
Key Menu Offerings:
- Sweet and Savory Soft Pretzels: A wide variety of classic twists, including the Original, Cinnamon Sugar, Sweet Almond (a founder favorite), Sour Cream & Onion, Roasted Garlic & Parmesan, and Pepperoni.
- Pretzel Dogs: The perfect meal-snack, featuring a Nathan’s Famous® hot dog wrapped in the signature pretzel dough. Varieties include the Original Pretzel Dog, Cheese Pretzel Dog, and Mini Pretzel Dogs.
- Pretzel Nuggets: Bite-sized versions for easy snacking and sharing, available in flavors like Original and Cinnamon Sugar.
- Signature Dips: Seven distinct options to customize your flavor experience, such as Sweet Glaze Dip, Caramel Dip, Hot Salsa Cheese Dip, and Honey Mustard Dip.
- Refreshing Drinks: Known for their tart and fruity beverages, including Original Lemonade, various Lemonade Mixers, Frozen Lemonade Mixers, and traditional Coca-Cola® Products.
Auntie Anne’s in St. Joseph offers several compelling features that make it a recognizable and highly sought-after snack spot:
- Hand-Baked Freshness: The core selling point—pretzels are always hand-rolled and baked fresh daily, creating a hot-out-of-the-oven difference that is immediately noticeable.
- Signature Lemonade Pairing: The perfect complement to the pretzels, the refreshing lemonades and mixers are integral to the Auntie Anne's experience.
- Savory Meal Options: The Pretzel Dog range, featuring Nathan's Famous® hot dogs, transforms the classic snack shop into a source for a quick, filling, and fun meal.
- Convenient Mall Location: Situated in East Hills Mall, it’s an ideal, central spot for a shopping break, a quick lunch, or a treat after running errands.
- Party and Catering Focus: Pretzel Buckets are highlighted as the best way to share their bite-sized nuggets and mini dogs, cementing their role as a party-time favorite for gatherings across Missouri.
For ordering, inquiries about availability, or questions about the pretzel menu, St. Joseph locals can reach out using the following information:
Address: 3702 Frederick Ave, St Joseph, MO 64506, USA (Inside East Hills Mall)
Phone: (816) 259-5251
Mobile Phone: +1 816-259-5251
For Missouri residents, choosing Auntie Anne's at East Hills Mall is choosing a reliable, high-quality, and deeply satisfying snack that is consistently made to order. The experience centers around their golden-brown soft pretzels, which are truly in a category of their own due to the proprietary dough and the hand-rolling process. No other local bakery offers this specific, globally famous twisted treat.
The variety available makes it suitable for almost any occasion. Whether you're craving the pure, buttery saltiness of the Original Pretzel, the sweet decadence of Cinnamon Sugar, or the filling satisfaction of a Jalapeño & Cheese Pretzel Dog, the menu is extensive. The value proposition of their large, shareable Pretzel Buckets is particularly strong for local sports gatherings, parties, or large family nights, making it a go-to catering option in St. Joseph.
It is important for local users to note the occasional customer feedback regarding service and product availability, which suggests that the shop operates on a strict fresh-bake schedule and may require a wait for popular items like the Pretzel Dogs, especially closer to the mall's closing hours. To ensure the best experience and minimal wait, St. Joseph customers are highly encouraged to use the In-store pickup or Curbside pickup options and order ahead via the Pretzel Perks app.
Ultimately, the commitment to the hot-out-of-the-oven experience and the unique, delicious pairing of soft pretzels with a tart Lemonade Mixer makes Auntie Anne's a perennial favorite and a worthwhile stop in the St. Joseph community.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Takeout
Accessibility
- Wheelchair accessible entrance
Amenities
- Wi-Fi
- Wi-Fi
Payments
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
My daughter and I went yesterday and today. There was three people working and both times nothing was available. 20 minute wait! I’ve been to smaller pretzel places with one person working and always had fresh product available! I don’t think we'll be going back!
Sep 1 · Larissa FrisbieMy girlfriend and I come in every Sunday after working late Saturday nights, and every time we are blown away. The staff is always super friendly and the pretzels are fresh. ALWAYS get the bites!
Apr 6 · Nathan NoldMy daughter and I stood at the counter and no one else there. There were two girls working neither offered to help us . This just happened at approximately 2:30. Bad business practice. They do not represent your company in a good light.
Jul 1 · Leneta NunleyOverpriced and never have what I want and act like it’s a inconvenience to make. This was over the lunch hour. Overpriced. I love that adding dipping sauce makes it a “combo”!
May 28 · David hCompare another bakery nearby
Sorted by geographic proximity from this bakery.












This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
