Honestly, we were not fond of the food, service, and atmosphere. The food was overcooked, made improperly, and was expensive. For the mall, I would expect better. It was this lady and man working. The man asked me what I was waiting for, I repeated and got interrupted by the woman, "we know." I didn't mind waiting, but to be rude, the food to be rushed while not much was going on, and it wasn't closing time yet. Both the employees could have done better. Would not recommend.
Jan 28 · Daylin FullerAuntie Anne's
601-635 Harry L Dr Ste #17, Johnson City, NY 13790, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 601-635 Harry L Dr Ste #17, Johnson City, NY 13790, USA
- Phone
- (607) 770-1228
- Website
- Visit official site
- Rating signal
- 4.0 from 74 recorded reviews
Listed operating hours
- Monday10:00 AM – 8:00 PM
- Tuesday10:00 AM – 8:00 PM
- Wednesday10:00 AM – 8:00 PM
- Thursday10:00 AM – 8:00 PM
- Friday10:00 AM – 8:00 PM
- Saturday10:00 AM – 8:00 PM
- Sunday12:00 AM – 6:00 PM
About and visit notes
For many New Yorkers, the comforting aroma of freshly baked pretzels instantly evokes a sense of nostalgia and a craving for that perfect chewy, warm treat. In Johnson City, NY, Auntie Anne's stands as a familiar and often-visited spot for those looking to satisfy this classic snack craving. While opinions on any establishment can vary, Auntie Anne's is widely known for its signature hand-rolled, golden-brown pretzels, often enjoyed hot out of the oven.
Auntie Anne's, located within a bustling retail environment, aims to provide a convenient and appealing snack option for shoppers and visitors alike. The brand's core appeal lies in its commitment to baking pretzels throughout the day, ensuring that customers frequently receive a warm, soft product. From the traditional salted pretzel to more adventurous flavors and pretzel-based creations, Auntie Anne's offers a variety that aims to cater to different tastes, making it a quick and accessible choice for a delightful treat while out and about in Johnson City.
Despite occasional varying customer experiences, the fundamental draw of Auntie Anne's remains its promise of a freshly prepared, signature pretzel. For many, it represents a simple yet satisfying indulgence, a comforting and familiar option that has become a staple in mall and retail settings across the country. It's a place where the focus is on a beloved American snack, crafted to be enjoyed on the go, providing a convenient and quick stop for anyone looking for that unique pretzel taste right here in New York.
---Auntie Anne's in Johnson City, NY, is strategically located at 601-635 Harry L Dr Ste #17, within a prominent retail complex. This address places it conveniently in a high-traffic area, making it easily accessible for a wide range of customers, from mall shoppers to local residents running errands or commuters passing through. Harry L Drive is a well-known commercial thoroughfare in Johnson City, ensuring that the establishment is simple to find.
Being situated within a larger retail environment, Auntie Anne's benefits from excellent accessibility features. There is typically ample parking available for visitors to the complex, reducing the hassle of finding a spot. The location is designed for convenience, allowing patrons to quickly pop in for a snack without significant detours. Whether you're making a dedicated trip for a pretzel craving or simply looking for a quick bite while shopping or on your way to another destination in Johnson City, the location on Harry L Drive offers a practical and easy-to-reach option. Its presence within a popular shopping area means it's often a familiar and convenient stop for many in the New York area.
---Auntie Anne's primarily focuses on offering a delicious variety of freshly baked pretzel products and complementary beverages. Their menu is designed for quick service and satisfying snack cravings.
Original and Specialty Pretzels: The cornerstone of their menu. This includes their classic Original Pretzel, often served with butter and salt, as well as a variety of flavored pretzels such as Cinnamon Sugar, Garlic, Sour Cream & Onion, and Pepperoni.
Pretzel Bites: Smaller, bite-sized versions of their popular pretzels, often served in a cup, making them easy to share or enjoy on the go. These also come in various flavors, including cinnamon sugar and savory options.
Pretzel Dogs: A popular savory option, featuring an all-beef hot dog wrapped in Auntie Anne's signature pretzel dough, often baked to a golden brown perfection.
Pretzel Stix and Mini Pretzel Dogs: Other convenient forms of their signature products, perfect for quick consumption.
Dipping Sauces: A wide selection of sweet and savory dipping sauces to complement the pretzels, including cheddar cheese, hot salsa cheese, marinara, sweet glaze, caramel, and cream cheese dips.
Lemonade and Other Beverages: Auntie Anne's is famous for its fresh, old-fashioned lemonade, which pairs perfectly with their pretzels. They also offer a range of other soft drinks and bottled beverages.
Party Trays and Catering: For larger gatherings or events, Auntie Anne's often offers catering options with a variety of their pretzels and dips, allowing customers to bring their favorite treats to parties and functions.
While individual experiences can vary, Auntie Anne's, as a brand, is generally known for several key features and highlights that contribute to its widespread appeal and popularity.
Freshly Baked and Warm Pretzels: A primary highlight is the commitment to baking pretzels throughout the day. Customers often receive their pretzels warm and fresh out of the oven, which significantly enhances the taste and overall experience. The aroma of freshly baked pretzels is a signature feature of their locations.
Signature Soft, Chewy Texture: Auntie Anne's pretzels are renowned for their distinctive soft and chewy texture, which makes them highly addictive and enjoyable. This consistent quality is a major draw for repeat customers.
Variety of Flavors and Options: Beyond the classic Original Pretzel, the availability of sweet options like Cinnamon Sugar, savory choices like Pepperoni, and substantial items like Pretzel Dogs provides a diverse menu that caters to different preferences and cravings.
Delicious Dipping Sauces: The wide array of accompanying dipping sauces, from cheesy to sweet, allows for further customization and enjoyment, adding another layer of flavor to the pretzels.
Convenient Location for Quick Bites: Being typically located in high-traffic retail environments, Auntie Anne's offers a very convenient option for a quick snack or treat while shopping or on the go.
Familiar and Reliable Brand: As a well-established and recognized brand, Auntie Anne's provides a familiar and often reliable option for pretzel lovers, offering a consistent product across many locations.
If you're looking to visit or get in touch with Auntie Anne's in Johnson City, here's their contact information:
Address: 601-635 Harry L Dr Ste #17, Johnson City, NY 13790, USA
Phone: (607) 770-1228
Mobile Phone: +1 607-770-1228
---For residents of New York, particularly those in and around Johnson City, Auntie Anne's offers a very specific and often appealing niche in the local food landscape. While individual experiences can vary, the fundamental suitability of this establishment for locals stems from its consistent product, convenience, and role as a familiar, quick treat option.
One of the primary reasons Auntie Anne's remains suitable for locals is its accessibility and convenience. Located within a busy retail hub on Harry L Drive, it's an easy stop whether you're out running errands, doing some shopping, or simply passing through. In a fast-paced environment, the ability to quickly grab a warm, satisfying snack without a major detour is a significant advantage. For New Yorkers who are often on the go, this immediate gratification and ease of access make it a practical choice for a sudden craving or a spontaneous treat.
Furthermore, the core appeal lies in the signature product itself: the freshly baked, warm pretzel. The brand is built on delivering a soft, chewy, and often warm pretzel straight from the oven. For many, this specific taste and texture are comforting and consistently enjoyable. While opinions on service might fluctuate, the expectation of receiving a hot, classic pretzel remains a strong draw. This reliability in product, particularly the warmth and freshness that Auntie Anne's aims to deliver, is a key reason locals return. It fulfills a very particular and beloved snack craving that's not always easily met by other establishments.
The variety of options also adds to its local suitability. Beyond the simple Original Pretzel, the availability of sweet variations like Cinnamon Sugar, savory choices such as Pepperoni Pretzels, and the more substantial Pretzel Dogs means there's something to appeal to different tastes and hunger levels. This versatility makes it a viable option for a quick breakfast, a light lunch, or a mid-afternoon snack, catering to various needs throughout the day. The selection of dipping sauces further enhances this customization, allowing locals to tailor their experience.
Finally, as a widely recognized brand, Auntie Anne's offers a sense of familiarity and predictability. For many, it's a known quantity – they know what to expect in terms of flavor and preparation. This can be comforting in a busy world, providing a reliable option when you're looking for a quick, uncomplicated treat. While one customer may have had a less-than-ideal experience, the continuous operation and ongoing customer traffic suggest that for many others in Johnson City, Auntie Anne's continues to serve its purpose as a convenient and enjoyable spot for their signature pretzels, fitting well into the local landscape as a go-to for a classic American snack.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Kerbside pickup
- Delivery
- In-store pick-up
- In-store shopping
- Takeaway
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
i love everything this establishment has to offer never had a bad experience here
May 12 · Ethan GuerinGreat pretzels, friendly staff. Eva is a friendly worker.
May 10 · Donna GuerinBest pretzels, so long as they are fresh! Just the right amount of salt or topping of your choice and pretty great beverage selection also! Sadly the last visit I had with my girls my jalapeño pretzel was VERY, VERY hard. Hoping for better luck next time!
Nov 1 · MandiJust a quick remarkAbotjc mall store ordered a pretzel and cheese was charged it whe I went to car no cheese I did not go back as I have a bad knee
Jul 27 · Barbara PerryCompare another bakery nearby
Sorted by geographic proximity from this bakery.
This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.












