BAKERY PROFILE

Auntie Anne's

★ 2.052 recorded reviews$10–20

700 Haywood Rd Space 2020A, Greenville, SC 29607, USA

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Auntie Anne's
PLAN THE VISIT

Essential details

Address
700 Haywood Rd Space 2020A, Greenville, SC 29607, USA
Phone
(864) 284-0577
Website
Visit official site
Rating signal
2.0 from 52 recorded reviews
HOURS

Listed operating hours

  • Monday10:00 AM – 8:00 PM
  • Tuesday10:00 AM – 8:00 PM
  • Wednesday10:00 AM – 8:00 PM
  • Thursday10:00 AM – 8:00 PM
  • Friday10:00 AM – 9:00 PM
  • Saturday10:00 AM – 9:00 PM
  • Sunday12:00 AM – 6:00 PM
About and visit notes

Introduction / Overview

For South Carolina residents navigating the shopping experience at Haywood Mall in Greenville, the unmistakable, mouth-watering aroma of freshly baked dough serves as a warm invitation. Auntie Anne's, situated right in the heart of Greenville’s premier shopping destination, is more than just a quick-service snack stop; it is the world's largest franchiser of hand-rolled soft pretzels, known globally for its commitment to quality and the simple pleasure of a perfectly baked, golden-brown treat. The location at 700 Haywood Rd Space 2020A is a cornerstone of the mall's food offerings, delivering that signature, hot-out-of-the-oven experience every time.

Auntie Anne's is built on the promise of "pretzel perfection." Unlike pre-made snacks, every pretzel here is mixed, twisted, and baked in full view of customers. This dedication to freshness ensures that whether you choose the simple, buttery Original Pretzel or the sweet, irresistible Cinnamon Sugar variety, you are always enjoying a snack baked to perfection. The menu extends far beyond the classic twist, featuring the incredibly popular Pretzel Nuggets, which are perfect for sharing, and the hearty Pretzel Dogs, which wrap a premium Nathan’s Famous® hot dog in that iconic pretzel dough. This bakery understands the on-the-go lifestyle of South Carolinians, offering a delicious, satisfying snack that can be easily customized with a variety of sweet and savory dips.

From the professional shopper taking a quick break to families looking for a convenient, comforting treat, Auntie Anne's serves as a reliable source of quick, high-quality bakery items. They have mastered the art of the soft pretzel, pairing their warm, butter-brushed creations with refreshing, tart beverages like their Original Lemonade and Lemonade Mixers. The entire concept is designed around a quick visit, providing maximum delight with minimal fuss, establishing it as an essential stop for anyone visiting the bustling Haywood Mall area in Greenville, SC.

Location and Accessibility

Auntie Anne's is conveniently located within one of South Carolina's major retail centers, Haywood Mall, specifically at 700 Haywood Rd Space 2020A, Greenville, SC 29607, USA. This centralized location makes it extremely accessible for shoppers, locals, and visitors traveling throughout the Greenville area and the surrounding Upstate region.

Being situated in a busy mall environment, the establishment prioritizes ease of access for all patrons. The location features a wheelchair accessible entrance, ensuring a welcoming environment for all customers. Furthermore, the Haywood Mall complex provides ample, dedicated wheelchair accessible parking lots, allowing for hassle-free entry and exit. The operational model is designed for a quick visit, whether you are passing through the food court or making a dedicated trip for a pretzel. Multiple convenient payment options are accepted, including Credit cards, Debit cards, and NFC mobile payments, to ensure a swift, seamless transaction every time. The bakery is easily found inside the mall, often near the main concourses or food court area, making the quest for a fresh, warm pretzel simple and direct for the Greenville community.

Services Offered

The Auntie Anne's location at Haywood Mall offers a robust range of products and flexible service options tailored to meet the fast-paced needs of South Carolina customers.

  • In-Store Shopping: Customers can witness the "mixing, twisting, and baking perfection" firsthand and receive their pretzels hot and fresh right after they are made.
  • Takeout Service: Providing quick and efficient service for customers who wish to grab their pretzels and continue shopping or leave the mall.
  • Delivery Service: Partnering with popular services to deliver hot and handmade pretzels and snacks directly to homes and offices in the Greenville area.
  • Curbside Pickup: Offering a highly convenient option where customers can order ahead and have their fresh order brought out to their vehicle.
  • In-Store Pickup: Allowing customers to order ahead using the app or online and skip the line for quick retrieval.
  • Wide Menu Selection: Offering a variety of baked goods including Original, Cinnamon Sugar, and savory pretzels, Pretzel Nuggets, and Pretzel Dogs.
  • Pretzel Buckets for Groups: Providing large, shareable buckets of Original or Cinnamon Sugar Pretzel Nuggets and Mini Pretzel Dogs, perfect for parties, events, or group gatherings.
  • Variety of Dips: Offering seven distinct dips—including Caramel Dip, Hot Salsa Cheese Dip, and Sweet Glaze Dip—to perfectly complement any pretzel choice.
  • Refreshing Beverages: Serving a selection of cold drinks, most notably the signature Original Lemonade, Lemonade Mixers, and Frozen Lemonade Mixers.

Features / Highlights

The unique aspects and highlights of Auntie Anne's in Greenville that make it a local favorite include:

  • Commitment to Freshness: Every pretzel is genuinely hand-rolled and freshly baked on-site, a process that can often be viewed by customers, ensuring the highest quality, warm product.
  • Signature Hand-Rolled Dough: The proprietary dough recipe is unique in its texture and flavor, resulting in an "unmistakably butter-brushed" pretzel that is soft, fluffy, and golden brown.
  • Perfect Salty and Sweet Balance: The menu expertly caters to both savory and sweet cravings, featuring treats like the Sweet Almond Pretzel and hearty options like the Pepperoni Pretzel and Cheese Pretzel Dog.
  • Iconic Pretzel Dogs: The use of Nathan’s Famous® hot dogs wrapped in the signature pretzel dough provides a substantial, high-quality, and delicious meal substitute, including Mini Pretzel Dogs perfect for kids or a quick bite.
  • The Lemonade Experience: The tart, fruity, and frozen Lemonade and Lemonade Mixers are the quintessential pairing for the soft pretzels, often considered a major highlight of the Auntie Anne's experience.
  • Superior Convenience Options: Services such as Curbside Pickup and Delivery ensure that this bakery favorite can be enjoyed effortlessly, whether you are inside the Haywood Mall or at home in the Upstate.
  • Customer Rewards Program: Patrons can benefit from the Pretzel Perks rewards app, earning points and receiving special offers, including a free pretzel on their birthday, enhancing the value for regular South Carolina customers.

Contact Information

To place an order, inquire about catering, or find out more about the menu at the Haywood Mall location, South Carolina customers can use the following information:

Address: 700 Haywood Rd Space 2020A, Greenville, SC 29607, USA

Phone: (864) 284-0577

What is worth choosing

Auntie Anne's at Haywood Mall is worth choosing for South Carolina locals because it offers a consistently high-quality, quick, and comforting bakery experience that few other places can match. The core reason to choose this location is the guaranteed freshness. The commitment to hand-rolling and baking every soft pretzel in-store, and serving it hot and butter-brushed, ensures an unparalleled quality in the quick-service category. When a customer receives a Cinnamon Sugar Pretzel with a sweet cream dip, as one reviewer noted, it is "fresh with sweet cream," confirming the dedication to serving products that are at their absolute peak.

The extensive menu variety means Auntie Anne's can satisfy almost any snack or light meal craving. Need a savory bite? The Pretzel Dog, with its Nathan’s Famous® frank, or the Pepperoni Pretzel, offers a satisfying, delicious twist on classic fare. Craving something sweet? The Sweet Almond Pretzel or Cinnamon Sugar Pretzel Nuggets, combined with a refreshing Frozen Lemonade Mixer, create the perfect combination. The Pretzel Buckets further solidify its worth, making it the ideal choice for family movie nights, watch parties, or office treats in the Greenville area.

Finally, the sheer convenience of the Greenville location is a massive benefit. Located centrally within the popular Haywood Mall, and offering multiple service options including Curbside Pickup, Delivery, and In-store Pickup, Auntie Anne's makes it exceptionally easy to get your hands on a fresh pretzel. While some customer feedback may occasionally point to service inconsistencies, the overall value proposition of a consistently fresh, warm, and varied menu, coupled with modern accessibility and convenience, makes Auntie Anne's an indispensable and highly desirable bakery choice for the South Carolina community.

VISIT FEATURES

Services and accessibility

These attributes come from the directory record and should be confirmed when essential.

Service options

  • Curbside pickup
  • Delivery
  • In-store pickup
  • In-store shopping
  • Takeout

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Planning

  • Quick visit

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards
PHOTOS

See the bakery

VISITOR FEEDBACK

Reviews and recurring themes

Read individual comments as personal experiences, not verified guarantees.

pretzel 15cinnamon 4mall 3smoothie 2shake 2cooked 2phone 2charge 2
★ 4.0

The pretzel cinnamon was fresh with sweet cream. The pretzel dog was hot and fresh. The service was great letting me know about survey.

Sep 23 · Bridget Brown
★ 2.0

Customer service has went way down. They say they can’t do 1/2 and 1/2 on pretzel cups. We used to get 1/2 cinnamon and 1/2 salt all the time. Went upstairs to Pretzel Maker instead.

Jan 18 · John Czarnick
★ 1.0

Worst experience ever! Was there Friday, the girl working ignored all of us customers in line. She literally stood outside the shop and texted on her phone for 10 minutes! Then she walked in the door and did the same. Stood there and ignored everyone. If I had not promised my daughter the pretzel nuggets I would have left. She then moved at the speed of a turtle to do a whole lot of nothing, finally mozied over and just looked at the customer in front of me. The customer had to ask if she was ready for her order. She never spoke to any of us, it was absolutely ridiculous behavior. Do better or close it down, paying customers should not have to deal with such rude and disrespectful employees. Clearly from all of you horrible reviews there is a problem you won't fix.

Oct 9 · SL Hully
★ 5.0

how DARE you weirdos rate this establishment 2.9 Stars, auntie Anne's is the best place ever 🙏

Sep 5 · Tyrus
★ 1.0

Where do I begin… this is my fourth time coming here in 3 weeks and each time the staff’s attitude was disgusting and they never had ANY of pretzels. The lady who makes the pretzels with the piercings in her lip has a horrible attitude because it’s a requirement to come in and do her job. The teenage girl who takes the orders never knows anything and gives ridiculous wait times for when the pretzels will be ready and when I say ridiculous I mean close to an hour. This morning I went there upon them opening and they had absolutely nothing they were the only store that didn’t have anything ready and said it would take 40 minutes . The last time I went it was the middle of the day and the girl told me it would take 30 minutes after charging my card already and the time before that the only thing they had were original salted and stated they were not making anymore. They either need a whole new staff or to just shut the whole stand down. There’s another stand downstairs and the staff is 100% better the only thing is they are not big enough to make certain types of pretzels.

Nov 6 · chica dee
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About this listing

This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.

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