I shouldn't have to pay $9 to get more pretzel than salt. There should be more than 2 grains of salt on a pretzel bite. Not an exaggerations in the slightest.
May 7 · Katie LindAuntie Anne's
40 Massachusetts Ave NE, Washington, DC 20002, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 40 Massachusetts Ave NE, Washington, DC 20002, USA
- Phone
- (202) 430-2552
- Website
- Visit official site
- Rating signal
- 2.0 from 38 recorded reviews
Listed operating hours
- Monday10:00 AM – 9:00 PM
- Tuesday10:00 AM – 9:00 PM
- Wednesday10:00 AM – 9:00 PM
- Thursday10:00 AM – 10:00 PM
- Friday10:00 AM – 10:00 PM
- Saturday10:00 AM – 10:00 PM
- Sunday10:00 AM – 8:00 PM
About and visit notes
Introduction / Overview
For residents and visitors passing through the District of Columbia’s central transportation hub, Union Station, the familiar aroma of freshly baked dough and cinnamon is an immediate invitation to a quick, satisfying snack. Auntie Anne's, located right within the historic Union Station at 40 Massachusetts Ave NE, is a go-to spot for those seeking its signature, hand-rolled Soft Pretzels and refreshing beverages. This location operates as a convenient Bakery counter, perfectly situated for commuters, travelers, and local DC users looking for a reliable, fast treat.
Auntie Anne's specializes in a focused menu centered entirely around its expertly crafted pretzels. Every pretzel is rolled by hand, twisted, and baked to a golden-brown perfection, ensuring that each bite delivers the desired combination of soft, buttery interior and slightly crispy exterior. While the atmosphere is defined by its transit-hub setting—designed for a seamless and speedy experience—the product itself is known for consistent quality and comforting flavor.
From the classic Original Pretzel, dusted with salt, to the popular sweet variations like Cinnamon Sugar and Sweet Almond, the menu is designed to satisfy both savory and sweet cravings. The Union Station location is particularly valuable for its extended hours, providing a reliable food option when many other eateries in the vicinity may be closed. Whether you need a quick bite before hopping on the Metro or a substantial snack for a long train ride, Auntie Anne's provides a familiar and tempting choice.
Location and Accessibility
The Auntie Anne's at 40 Massachusetts Ave NE is situated inside the magnificent Washington Union Station, a landmark and major transit nexus in the District of Columbia. This location offers unparalleled accessibility for DC Metro users, commuters, and those accessing bus and rail services.
- Address: 40 Massachusetts Ave NE, Washington, DC 20002, USA. The unit is located within the main shopping and dining concourse of Union Station.
- Metro Access: The bakery is located steps away from the Union Station Metro stop, which serves the Red Line. Patrons can easily access the location from the main station entrances on Massachusetts Ave NE or 1st St NE, where the metro entrance is situated between Massachusetts Ave and G St NE.
- Transit Connectivity: As part of Union Station, the location is a prime destination for those utilizing Amtrak, MARC Train, or VRE services, as well as intercity buses. It provides an ideal opportunity for a Quick visit before or after travel.
- Accessibility: The Union Station facility, including the area where Auntie Anne's is located, provides a Wheelchair accessible entrance, ensuring convenient access for all patrons.
- Parking: While street parking near Union Station is highly limited, numerous paid parking garages are available within the complex or nearby, though most patrons arrive via public transit.
Services Offered
Auntie Anne's at Union Station offers a full-service experience focused on speed and convenience, catering to the transient nature of the location. Services are streamlined for a Quick visit, making it efficient for busy DC professionals and travelers.
- In-store Ordering and Takeout: The core service model involves purchasing items directly at the counter for immediate consumption or Takeout. This is the fastest way to get your freshly baked pretzel and beverage.
- Delivery and In-store Pickup: Utilizing modern ordering platforms, the Union Station location facilitates both Delivery to local areas within DC and In-store pickup for pre-ordered items. This flexibility caters to those working or staying near the Capitol Hill or NoMa areas.
- On-the-Go Catering: For meetings, office gatherings, or tailgating, the Pretzel Buckets (including Original Pretzel Nuggets Bucket and Mini Pretzel Dogs Bucket) can be pre-ordered. These are perfect for providing a crowd-pleasing snack at events.
- Payment Options: The bakery accepts a variety of convenient payment methods essential for a high-traffic location, including Credit cards, Debit cards, and NFC mobile payments.
Features / Highlights
Auntie Anne’s offers several distinctive features that make it a notable stop within the Union Station complex:
- Freshly Hand-Rolled Pretzels: The signature highlight is the commitment to hand-rolling and baking every pretzel to a golden brown on the spot. This process ensures maximum freshness and the classic soft texture that defines the brand.
- The Savory Pretzel Dog Line: A popular and more substantial offering, the Pretzel Dogs (such as the Original Pretzel Dog and Mini Pretzel Dogs) wrap a Nathan’s Famous® hot dog in the signature soft pretzel dough, creating a perfect on-the-go meal or substantial snack.
- Signature Refreshments: The drinks menu is almost as famous as the pretzels, particularly the Original Lemonade and its variations, including Frozen Lemonade Mixers and Lemonade Iced Tea. These refreshing beverages provide the ideal pairing for both sweet and savory pretzels.
- Variety of Dips: A major feature is the extensive selection of Dips, allowing customers to customize their experience. Options range from sweet (Sweet Glaze Dip, Caramel Dip, Light Cream Cheese Dip) to savory (Cheese Dip, Marinara Dip, Hot Salsa Cheese Dip, Honey Mustard Dip).
- Extended Operating Hours: Positioned in a transportation hub, the location offers hours that often extend later into the evening compared to standard storefronts, particularly on Thursday, Friday, and Saturday, making it a reliable option for late commuters.
Contact Information
To confirm operating hours, place a large order, or make an inquiry about their services, DC users can contact the Auntie Anne's Union Station location using the following information:
- Address: 40 Massachusetts Ave NE, Washington, DC 20002, USA
- Phone: (202) 430-2552
What is worth choosing
Auntie Anne's at Union Station is worth choosing specifically for its unparalleled convenience and the immediate satisfaction of a freshly baked Soft Pretzel. While some customer feedback in high-volume, transit-based locations can point to occasional challenges regarding pricing or product consistency, the vast majority of patrons choose Auntie Anne's for its dependable product and accessibility in a bustling environment.
What is most worth choosing are the signature items designed for a Quick visit and maximum enjoyment. The Cinnamon Sugar Pretzel is a classic for a reason—its perfect blend of warmth, sweetness, and the signature soft dough is an excellent mood booster. For those needing a savory fix, the Original Pretzel Nuggets paired with the Cheese Dip offer a classic, comforting combination that is easy to eat on the move. Furthermore, the commitment to offering full service—including Delivery and In-store pickup—makes it more than just a passing kiosk; it's a flexible option for an immediate craving or a planned snack solution for a larger group. In a location where reliable food options are essential for travelers, Auntie Anne's consistently delivers a freshly baked, comforting snack experience.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- In-store pickup
- Takeout
Accessibility
- Wheelchair accessible entrance
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
I mean there’s nothing surprising here. Food stall in a train station = overpriced and lackluster product. A cup of pretzel bites will set you back $9 and they will be cold and stale. Your options for food around Union Station are decidedly limited, but please look elsewhere if at all possible.
Feb 5 · Eric KmetzAuntie Anne's is a classic chain in America and one should always stop by and get some of America's best pretzels!!!!
Aug 25 · Hong Hanh DinhThe prices are already grossly inflated because this location is located in the train station terminal, but to not have ‘small’ sizes and only have ‘large’ available at the highest of prices, that’s wrong. The menu board says small is available, so I should be able to get that when I request it. This is a gimmick.
Jan 20 · E JonesI was a bit hungry when I got off the train, so I looked around for some snack-y food. I found Auntie Anne's and had a raisin pretzel with glaze. The glaze is $1 extra, boo! I remember in the old days when it came along with the raisin pretzel and it was my favorite. Anyway, pretzel was quite delicious and chewy, and the glaze was sweet but paired well with the raisin pretzel. It was really pricey though at $5.59 total post-tax.
Apr 30 · Andrea WuCompare another bakery nearby
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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
