I only give this shop a three because rarely do they have everything available, unlike the shop at Beachwood Place, where every item is available all the time. However! However, foe some reason the taste of the food at Great Lakes is better than at Beachwood. So I guess you can choose from limited availability and having to wait for your food to be ready but tasty, or immediate gratification but average taste.
Sep 2 · Bass DrumAuntie Anne's
7850 Mentor Ave Space K - 105, Mentor, OH 44060, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 7850 Mentor Ave Space K - 105, Mentor, OH 44060, USA
- Phone
- (440) 205-0989
- Website
- Visit official site
- Rating signal
- 3.0 from 126 recorded reviews
Listed operating hours
- Monday10:30 AM – 8:00 PM
- Tuesday10:30 AM – 8:00 PM
- Wednesday10:30 AM – 8:00 PM
- Thursday10:30 AM – 8:00 PM
- Friday10:00 AM – 8:00 PM
- Saturday10:00 AM – 8:00 PM
- Sunday11:00 AM – 6:00 PM
About and visit notes
For residents across Lake County and Northeast Ohio looking for the ultimate grab-and-go snack or a satisfying quick meal, Auntie Anne's in Mentor, OH, delivers the distinct, buttery taste of hand-rolled soft pretzels. Situated within the bustling Great Lakes Mall, this location serves as a go-to spot for shoppers, families, and anyone craving that unique, golden-brown perfection. Auntie Anne's is more than just a bakery; it functions as a fast-casual stop, categorized as a Bakery, Cafe, and Restaurant, offering an expansive menu that goes beyond the classic twisted pretzel.
The core promise of Auntie Anne's is simple but powerful: every pretzel is hand-rolled and freshly baked to a golden-brown finish. This dedication to freshness is what keeps customers returning time and again. The menu covers the full spectrum of sweet, savory, and satisfying snacks, all wrapped in that signature pretzel dough. From the Original salty twist to the Sweet Almond favorite, there is a flavor for every palate. The innovative Pretzel Dogs—Nathan’s Famous hot dogs wrapped in the signature dough—also provide a popular, heartier option that elevates a simple snack into a quick and delicious meal.
While the high quality of the food is generally well-regarded—with one Ohio customer noting that the taste of the food at this specific Mentor location is "better than at Beachwood"—potential patrons should be aware of operational challenges. One review mentioned a possible trade-off between limited item availability and superior taste: "I guess you can choose from limited availability and having to wait for your food to be ready but tasty, or immediate gratification but average taste." This suggests that the quality of the fresh-baked items might sometimes require a short wait, which many customers are willing to make for the superior flavor.
Auntie Anne's is conveniently located inside the Great Lakes Mall, making it an easy stop during a shopping trip or an intentional visit for a specific craving.
The location is:
7850 Mentor Ave Space K - 105, Mentor, OH 44060, USA
Accessibility is well addressed for a mall-based food spot. The business offers a Wheelchair Accessible Entrance and, importantly, the mall location provides a Wheelchair Accessible Parking Lot, making the venue easy to access for all patrons. For planning purposes, Auntie Anne’s is designed for a Quick Visit, catering to the speed needs of customers on the go. Furthermore, payment flexibility is high, accepting all major Credit Cards, Debit Cards, and NFC Mobile Payments, streamlining the purchase process. Customers can easily find parking with Free Parking Lot and Free Street Parking available surrounding the Great Lakes Mall property.
The menu at Auntie Anne's is primarily pretzel-focused but offers variety across different forms, flavors, and accompaniments.
Services Offered:
- Full Range of Soft Pretzels: Including Original, Cinnamon Sugar, Sweet Almond, Sour Cream & Onion, Roasted Garlic & Parmesan, Pepperoni, Jalapeño, and Raisin flavors.
- Bite-Sized Pretzel Nuggets: Available in classic Original and Cinnamon Sugar for sharing or easy snacking.
- Pretzel Dogs: Nathan’s Famous hot dogs wrapped in pretzel dough, offered in Original, Cheese, Jalapeño & Cheese, and Mini versions.
- Pretzel Buckets: Large, shareable buckets of Original, Cinnamon Sugar, Pepperoni, or Mini Pretzel Dogs, perfect for parties and gatherings.
- Extensive Dip Selection: A variety of sweet and savory dips, including Caramel, Cheese, Hot Salsa Cheese, Light Cream Cheese, Marinara, Sweet Glaze, and Honey Mustard.
- Refreshing Drink Options: Signature Original Lemonade, Lemonade Mixers (Frozen and regular), Lemonade Iced Tea, Iced Tea, and Coca-Cola® Products.
- Multiple Service Options: Offering Delivery, In-Store Pickup, and Takeout for customer convenience.
Key features of this Auntie Anne's location focus on product quality, service speed, and menu depth.
Features / Highlights:
- Hand-Rolled and Freshly Baked: Every pretzel is prepared and baked fresh on-site, a key driver of the highly-rated superior taste.
- Signature Lemonade: The Original Lemonade and its variations (Mixers, Frozen) are a classic pairing and a distinct feature of the brand.
- Convenient Mall Location: Situated within Great Lakes Mall, it’s ideal for quick refueling while shopping in Mentor.
- Accessibility Focus: Provides Wheelchair Accessible Parking Lot and Entrance, ensuring a comfortable visit for all customers.
- Speed and Convenience: Designed for a Quick Visit with multiple payment methods, including NFC Mobile Payments, to expedite transactions.
- Shareable Options: Pretzel Buckets and Nuggets are ideal for group events, tailgating, or family snacking in Northeast Ohio.
Contact Information:
Address: 7850 Mentor Ave Space K - 105, Mentor, OH 44060, USA
Phone: (440) 205-0989
What is Worth Choosing Auntie Anne's?
For Ohio consumers who prioritize the authentic, unique taste of a fresh, hot-out-of-the-oven soft pretzel, Auntie Anne's in Mentor is the spot worth choosing. The local user reviews specifically highlight that the flavor profile here is exceptional—even superior to other locations—a testament to the on-site hand-rolling and baking process. Whether you are craving the sweet indulgence of a Cinnamon Sugar Pretzel with Sweet Glaze Dip or a savory Original Pretzel Dog for lunch, the menu provides a dependable, high-quality solution.
While some patrons have noted occasional operational shortcomings related to item availability and service demeanor, the overwhelming consensus is that the product quality is top-notch and worth the wait. The combination of a convenient Great Lakes Mall location, multiple accessibility and payment options, and the option for Delivery or In-Store Pickup makes Auntie Anne’s a highly flexible and appealing destination for a perfectly baked snack or quick meal in the Mentor area.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- In-store pickup
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Free parking lot
- Free street parking
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
After seeing how the manager treats employees and customers, I can't consciously patronize this establishment. While waiting in line, a few teenagers were harmlessly goofing around and she threatened to call security and have them kicked out. These were customers! Not much longer afterwards, she belittled one of the employees. I walked out of the line and so did a few others. They were clearly understaffed and the young manager lacked any communication skills. Immature.
May 8 · JoeExceptional service!! Caleb is the best along with his coworker at 7:15pm 8/15/25. Everything was made perfectly! Wanted to leave a tip but, couldn’t find tip jar!!
Aug 16 · Leeanna Tizzano$16 for luke warm stale pretzel bites "freshest we have" and a soda. I was politely told I could not have a refill on the soda.
Sep 17 · Johnathan Duke20 min in line. Workers move at a snails pace and don't seem to care that customers are waiting. I actually left the line and didn't get pretzels
Aug 29 · Ryan KerniskeyCompare another bakery nearby
Sorted by geographic proximity from this bakery.





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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
