Customer service was absolutely terrible. Not willing to accommodate the customer on making a pretzel when the store is still open. Rude staff that is not willing to listen.
Sep 17 · Eric ChanAuntie Anne's
8378 On the Mall Suite 233, Buena Park, CA 90620, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 8378 On the Mall Suite 233, Buena Park, CA 90620, USA
- Phone
- (714) 761-4161
- Website
- Visit official site
- Rating signal
- 3.0 from 47 recorded reviews
Listed operating hours
- Monday10:00 AM – 8:00 PM
- Tuesday10:00 AM – 8:00 PM
- Wednesday10:00 AM – 8:00 PM
- Thursday10:00 AM – 8:00 PM
- Friday10:00 AM – 8:00 PM
- Saturday10:00 AM – 8:00 PM
- Sunday11:00 AM – 8:00 PM
About and visit notes
The Golden Twist: A California Stop for Auntie Anne’s Freshly Baked Pretzels
For decades, the irresistible aroma of baking dough and melted butter has signaled the location of Auntie Anne's, a beloved fixture in shopping centers across America, including right here in California. The Buena Park location, situated in the heart of Orange County, offers residents and visitors a perfect on-the-go snack solution. Auntie Anne’s is renowned for its signature product: a hand-rolled, soft pretzel that is baked to a buttery, golden-brown perfection and served hot straight from the oven. This bakery experience is simple, satisfying, and consistently delicious, providing a moment of indulgence whether you are shopping, commuting, or simply looking for a sweet or savory pick-me-up.
What sets Auntie Anne’s apart is the commitment to quality and freshness. Every pretzel is made from scratch with simple ingredients, hand-rolled into its distinctive shape, and baked right on the premises. The menu caters to both those with a sweet tooth—with options like the famous Cinnamon Sugar and Sweet Almond pretzels—and those craving savory satisfaction, offering classic Original pretzels and unique flavors like Pepperoni and Roasted Garlic & Parmesan. Paired with one of their perfectly tart, sweet, and refreshing Lemonade beverages, an Auntie Anne’s pretzel is a quintessential California snack experience.
The wide range of formats, including the classic pretzel twist, the convenient pretzel nuggets, and the substantial pretzel dogs, ensures there is a perfect item for every craving and every age group. Auntie Anne’s in Buena Park is committed to being a welcoming and easy destination for a quick, high-quality treat.
Location and Accessibility in Buena Park, Orange County
The Auntie Anne’s Buena Park location is strategically placed to serve a busy commercial area, offering maximum convenience for local patrons.
The bakery is located at:
8378 On the Mall Suite 233, Buena Park, CA 90620, USA
This address places the store within the Buena Park Mall, a central hub in the area. The location is ideal for customers visiting the retail center or those seeking a snack while running errands. The business hours typically run from morning until evening, generally closing around 8:00 PM on most days, making it accessible throughout the late afternoon and evening rush, though hours are subject to change, especially on Sundays.
In terms of accessibility, the store provides excellent provisions for all visitors. The features include a Wheelchair Accessible Entrance and a Wheelchair Accessible Parking Lot, ensuring ease of access. Furthermore, the service model emphasizes a Quick Visit, ideal for shoppers who want a fast, hot snack without a long delay.
Extensive Menu and Convenient Services Offered
Auntie Anne’s offers a focused yet diverse menu, specializing entirely in fresh pretzels and complementary beverages. The available services are designed for modern convenience and speed.
- Services: The store provides multiple ways to get your favorite snack, catering to various needs:
- In-store shopping & Takeout: Ideal for a fast, freshly baked treat on the spot.
- In-store Pickup & Curbside Pickup: Excellent for pre-ordering and ensuring minimal waiting time.
- Delivery: Available through various third-party services, bringing the fresh pretzels directly to your home or office in the Buena Park area.
- Soft Pretzels (Classic Twist): The original hand-rolled, butter-brushed pretzels in flavors including Original, Cinnamon Sugar, Sweet Almond, Sour Cream & Onion, Roasted Garlic & Parmesan, Pepperoni, Jalapeño, and Raisin.
- Pretzel Nuggets: The popular bite-sized versions for easy, mess-free snacking, available in Original and Cinnamon Sugar, as well as special Flavor Blast Nuggets like Honey Mustard and Sour Cream & Onion.
- Pretzel Dogs: Nathan’s Famous® hot dogs wrapped in fresh pretzel dough, perfect for a heartier meal. Varieties include Original Pretzel Dog, Cheese Pretzel Dog, Jalapeño & Cheese Pretzel Dog, and Mini Pretzel Dogs.
- Pretzel Buckets: Large, shareable buckets of Pretzel Nuggets or Mini Pretzel Dogs, ideal for parties, gatherings, or family movie nights.
- Dips: A selection of seven savory and sweet dips to enhance the pretzel experience, including Light Cream Cheese Dip, Sweet Glaze Dip, Caramel Dip, Cheese Dip, Hot Salsa Cheese Dip, Marinara Dip, and Honey Mustard Dip.
- Drinks: The essential counterpoint to the buttery pretzels is their refreshing beverage line, highlighted by their famous Original Lemonade, Lemonade Mixers (with flavors like Blue Raspberry or Strawberry), Frozen Lemonade Mixers, and Lemonade Iced Tea.
- Payments: Accepting all major forms of payment, including Credit cards, Debit cards, and NFC mobile payments, for speed and convenience.
Features and Highlights of the Auntie Anne’s Experience
Auntie Anne's has achieved widespread popularity across California due to several signature features that ensure a consistent and enjoyable snack experience.
- Freshness Guarantee: The promise of a hand-rolled, freshly baked pretzel served hot-out-of-the-oven is the primary draw. This practice ensures a soft, chewy texture that customers love.
- Iconic Pairings: The combination of the sweet pretzels (especially Cinnamon Sugar and Sweet Almond) with the Cream Cheese Dip or Caramel Dip, or the salty pretzels (Original or Pepperoni) with the Cheese Dip or Hot Salsa Cheese Dip, is an iconic flavor combination that drives customer loyalty.
- Refreshing Lemonades: The scratch-made Original Lemonade and its frozen, fruity counterparts are consistently praised as the perfect, zesty counter to the rich, buttery pretzels, often cited as one of the best frozen drinks available.
- Convenient Snacking Format: The Pretzel Nuggets and Mini Pretzel Dogs are designed as bite-sized, one-handed solutions, making them ideal for shoppers, travelers, and those leading an active lifestyle. They are perfect for on-the-go consumption.
- Party Solutions: The Pretzel Buckets offer a unique and easily shareable food item for any casual gathering, whether for a sporting event, a birthday, or a simple get-together.
Contact Information
For general inquiries, pre-orders, or to confirm hours of operation, you may contact the Buena Park location:
Address: 8378 On the Mall Suite 233, Buena Park, CA 90620, USA
Phone: (714) 761-4161
What is Worth Choosing: The Ultimate Auntie Anne’s Order
When visiting the Buena Park Auntie Anne’s, California locals recommend gravitating toward the classics that cemented the brand’s fame. The best way to experience the bakery is to get a combination of their most popular sweet and savory items alongside their highly praised drink selection.
For a sweet treat, the Cinnamon Sugar Pretzel is a timeless choice. Its soft, warm interior coated in cinnamon and sugar is a delight. Pair this with the Sweet Glaze Dip or the Light Cream Cheese Dip for an extra layer of decadence. For a savory snack that’s perfect for lunch, the Original Pretzel Dog or the Pepperoni Pretzel Nuggets are fulfilling, easy-to-eat choices. Always remember to add a side of the classic Cheese Dip to complement the savory flavors. To complete the experience, the Frozen Lemonade Mixer—available in various fruity flavors—is universally loved for its refreshing, icy, and zesty quality, providing the perfect balance to the buttery snack. Visiting during off-peak hours is a good strategy to maximize the chance of getting a pretzel that is truly hot and fresh right out of the oven.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
Customer service and management is terrible. I have an Auntie Anne's gift card that I used just fine recently at another location, and the employees at this Buena Park location couldn't figure out how to use it. Not exaggerating. She was even on the phone with her supervisor and couldn't figure it out. By the time I got fed up and used my CC to make the purchase, my pretzel was cold. I just called back to try and report what happened to a manager, but the employee that answered said there was no manager in, and she didn't know when one would come in. Never coming back here again, I can see why their locations are closing up - why deal with apathy and incompetence when you can get a better snack somewhere else?
Apr 10 · MarioMany of these locations keep changing their hours so frequently that the information on Google is incorrect. This Jamba Juice / Auntie Anne's location has had a number of issues since opening. These include consistent timely service, ordering ahead not working in store so you have to wait longer for orders after you get to the location, so it's not just incorrect hours on Google. I think these two products are liked by many, but the combo of inconsistent customer service, incorrect information online, and quality issues (inconsistentlynmade) with food, really diminish people's desire to return after a while.
Feb 6 · K NakanoSerious if I say hi how are you and yes I even asked how the days goingTo get no response but just what can I get for youAnd when I said thank you have a good day both people didn’t say anything just turn around and went back to talking to each other how rude
Jun 9 · John PerezI took my son to go get pretzel bites and I ordered a pretzel dog. We usually go to the one in Cerritos mall first and last time coming To this location. First they got my order wrong.When I received the food both of the items had seemed like they were sitting out for hours they were very stale. Very disappointing especially being that they are strictly a pretzel place. My son didn't even want to finish half of his order. He told me the only ate the first half because he was hungry.A big waste of time and money
Nov 3 · Marco HernandezCompare another bakery nearby
Sorted by geographic proximity from this bakery.
This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.












