Pretzels where ok. Employee at the register not so nice. Asked for the cinnamon pretzels had me say it more than twice because I couldn't say the name correctly even though I pointed at them various times and they are right next to the cash register!!i dont think not saying the full name and pointing one wouldnt understand! Also not very helping employees! Very rude to spanish speaking customers and felt very mocking because they couldn't express themselves correctly. This place needs to have bilingual speakers and not only that but also employees with initiative and not just standing there watching others struggle.
Jul 11 · LizAuntie Anne's
1650 Premium Outlet Blvd Unit 1275, Aurora, IL 60502, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 1650 Premium Outlet Blvd Unit 1275, Aurora, IL 60502, USA
- Phone
- (630) 499-9764
- Website
- Visit official site
- Rating signal
- 3.0 from 70 recorded reviews
Listed operating hours
- Monday10:00 AM – 8:00 PM
- Tuesday10:00 AM – 8:00 PM
- Wednesday10:00 AM – 8:00 PM
- Thursday10:00 AM – 8:00 PM
- Friday10:00 AM – 9:00 PM
- Saturday10:00 AM – 9:00 PM
- Sunday11:00 AM – 6:00 PM
About and visit notes
Introduction / Overview
For shoppers and residents across the greater Chicagoland area and the Fox Valley, a visit to the Chicago Premium Outlets in Aurora often comes with the irresistible aroma of freshly baked dough. Auntie Anne's, located conveniently within the outlet center, provides a specialized bakery experience centered entirely on the soft pretzel. Categorized as a bakery, this location focuses on its signature product: the hand-rolled, hot-out-of-the-oven soft pretzel, serving as the perfect quick bite or treat during a day of shopping or on a quick visit.
Auntie Anne's is globally recognized for its commitment to making every pretzel by hand and baking it to a golden-brown perfection, promising a warm, fresh snack every time. The menu extends far beyond the original salty twist, encompassing a wide variety of sweet, savory, and convenient pretzel snacks. This particular location in Aurora caters directly to the fast-paced needs of its Illinois clientele, offering a range of convenient service and payment options designed for a truly
Quick visit
.From the classic
Original Pretzel
to unique flavor twists likeRoasted Garlic & Parmesan
andCinnamon Sugar
, Auntie Anne's has solidified its place as a go-to spot for a specialized indulgence. It functions less as a traditional bread or pastry bakery and more as a delightful snack destination, making it a distinctive and welcome fixture for Illinois visitors at the Aurora outlet mall.Location and Accessibility
The Auntie Anne's location is strategically placed at
1650 Premium Outlet Blvd Unit 1275, Aurora, IL 60502, USA
. This address is within the expansive Chicago Premium Outlets, making it highly accessible to customers from Aurora, Naperville, and all corners of the Illinois suburbs who visit the popular shopping destination. Its placement in a major retail center ensures high visibility and ease of finding for local users.Accessibility for all Illinois patrons is a confirmed feature of this location. The store offers a
Wheelchair accessible entrance
and aWheelchair accessible parking lot
. These accommodations are vital for ensuring a comfortable experience for shoppers with mobility requirements, allowing everyone to enjoy the famous soft pretzels without unnecessary obstacles. The design of the service options—tailored for a quick visit—further enhances convenience, allowing customers to easily grab their order and continue with their shopping or travel.Services Offered
This Auntie Anne's location provides a comprehensive suite of modern service options to meet the varying needs and preferences of the local Illinois clientele, ensuring maximum convenience for a quick, quality snack.
- Curbside Pickup: Allowing customers to order ahead and have their fresh pretzels brought directly to their vehicle, ideal for speed and convenience.
- Delivery: Partnering with external services to bring hot, hand-rolled pretzels directly to homes or workplaces in the Aurora area.
- In-Store Pickup: A streamlined service for pre-ordered items, minimizing wait time inside the location.
- In-Store Shopping: Traditional service for customers browsing the menu and placing orders directly at the counter.
- Takeout: Offering all menu items to be securely packaged for consumption elsewhere.
- NFC Mobile Payments: Accepting modern payment methods like Credit Cards, Debit Cards, and Near Field Communication (NFC) mobile payments (e.g., Apple Pay, Google Pay) for quick and contactless transactions.
Features / Highlights
Auntie Anne's stands out in the Aurora bakery landscape due to its unique product specialization and operational commitment.
- The Signature Soft Pretzel: Every pretzel is
hand-rolled and freshly baked to golden brown perfection
, ensuring a premium texture and taste experience unmatched by mass-produced snacks. - Diverse Menu Options: A wide array of pretzels from the classic Original to savory choices like
Pepperoni
andJalapeño
, as well as sweet options likeCinnamon Sugar
andSweet Almond
. - Convenient Pretzel Nuggets and Buckets: The bite-sized
Pretzel Nuggets
are perfect for a mess-free snack, and the largePretzel Buckets
are an ideal, shareable option for family gatherings or parties in the Illinois suburbs. - The Famous Pretzel Dogs: Utilizing the signature dough wrapped around a Nathan's Famous® hot dog, offering a more substantial, savory meal option.
- Signature Lemonade: The menu is famously complemented by its
Original Lemonade
and variousLemonade Mixers
andFrozen Lemonade Mixers
, providing the perfect sweet-tart counterpoint to the pretzels.
Contact Information
For Illinois customers planning a visit or wishing to coordinate an order, the contact information for the Auntie Anne's location in Aurora is:
Address: 1650 Premium Outlet Blvd Unit 1275, Aurora, IL 60502, USA
Phone: (630) 499-9764
Mobile Phone: +1 630-499-9764
Customers are encouraged to use the phone numbers for any inquiries regarding menu availability, group orders, or to confirm the operational status of services like Curbside Pickup before their visit to the busy outlet center.
What is Worth Choosing
For a first-time visitor or a returning fan at the Aurora location of Auntie Anne's, what is most worth choosing is the
Original Pretzel paired with a Signature Dip and Original Lemonade
. This combination represents the quintessential Auntie Anne's experience.The
Original Pretzel
is the foundational product, allowing the Illinois customer to fully appreciate the quality of the hand-rolled, freshly baked dough, which is the heart of the business. Pairing this classic, buttery, and salty treat with a choice from the seven available dips—perhaps theCheese Dip
for a savory kick or theSweet Glaze Dip
for a dessert-like finish—elevates the snack.Furthermore, completing the order with the
Original Lemonade
is highly recommended. The refreshing, tart, and simple lemonade recipe is specifically designed to complement the rich, buttery pretzel dough, creating the balanced flavor profile that this specialty bakery is known for across the nation. For those seeking a sharable option, theOriginal Pretzel Nuggets Bucket
is an excellent value for groups.Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
They were out of lemonade at both locations11.00 for 3 bottles of water at one location and 42.00 for 3 orders of original pretzel bites at another.Not worth it.
Aug 5 · Kathleen MathewsBad customer service not enough food ready…. long waiting line
Apr 27 · Aracely CapetilloI am going Thursday after my dentist appointment and I will like to ask you if you are hirig
Jun 2 · Grace TernbergI don't like posting negative reviews. But the trash this place serves is so bad I just had to speak up. These were the worst "pretzels" I ever had. Soggy, raw and extremely overpriced.
Jan 4 · Meindert NiemeijerCompare another bakery nearby
Sorted by geographic proximity from this bakery.





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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
