Well my experience here was pretty good compared to Cinnamon on the other side of the mall. Employees attentive, Smiled, & overall welcoming. This place was more efficient than the other places in the mall.
Jan 2 · DEGENERATE MORGANAuntie Anne's
313 Smith Haven Mall, Lake Grove, NY 11755, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 313 Smith Haven Mall, Lake Grove, NY 11755, USA
- Phone
- (631) 360-3005
- Website
- Visit official site
- Rating signal
- 4.0 from 64 recorded reviews
Listed operating hours
- Monday10:00 AM – 8:00 PM
- Tuesday10:00 AM – 8:00 PM
- Wednesday10:00 AM – 8:00 PM
- Thursday10:00 AM – 8:00 PM
- Friday10:00 AM – 9:00 PM
- Saturday10:00 AM – 9:00 PM
- Sunday11:00 AM – 6:00 PM
About and visit notes
For decades, Auntie Anne's has been a beloved destination for anyone craving a warm, fresh-from-the-oven snack. The Smith Haven Mall location in Lake Grove, New York, continues this tradition by serving up the iconic, hand-rolled pretzels that have become a national favorite. Far more than just a place to grab a bite, this bakery offers a comforting and familiar experience, whether you're taking a break from shopping or simply satisfying a craving. Known for their distinct aroma that fills the air, Auntie Anne's creates a sensory experience that’s hard to resist. The pretzels are made with a unique, slightly sweet dough, twisted by hand and baked to a perfect golden-brown, then brushed with a generous layer of butter. This meticulous process ensures every pretzel is soft, chewy, and delicious. With a menu that has expanded beyond the classic Original Pretzel, this location offers a wide variety of sweet and savory options to suit every palate.
The Smith Haven Mall store is a staple for many New Yorkers, providing a quick and satisfying treat for families, friends, and solo shoppers alike. The commitment to using quality ingredients and providing a consistent product is evident in every bite. They don't just sell pretzels; they sell a moment of simple joy, a little escape from the hustle and bustle of everyday life. The business has a long-standing reputation for quality and friendly service, with many customers appreciating the efficiency and attentiveness of the staff. This dedication to customer satisfaction helps build a loyal local following. Whether you're a long-time fan of Auntie Anne's or looking to try a fresh-baked pretzel for the first time, this location is a must-visit spot in the Smith Haven Mall.
This Auntie Anne's is conveniently located within the Smith Haven Mall at 313 Smith Haven Mall in Lake Grove, New York. The mall itself is a prominent fixture in the Suffolk County area, making the bakery easily accessible from various parts of Long Island. Situated in the food court, it is a perfect pit stop for shoppers exploring the vast retail space. The location is easily reachable by car via local highways and major roads, with ample parking available in the mall’s numerous parking lots. For those using public transportation, the Suffolk County Transit system provides bus routes that service the mall, ensuring accessibility for a wide range of local residents. The mall's central location on Long Island makes it a convenient meeting point, and Auntie Anne's is a great place to meet up for a quick snack or a drink. Its position within the bustling environment of the mall means it's often a lively spot, attracting a constant flow of customers throughout the day.
The business's location within a major shopping center is a significant advantage, as it draws foot traffic from thousands of visitors each week. The visibility and easy access make it an obvious choice for a snack break. You can grab a pretzel and a drink, and continue your shopping, or take a moment to sit and relax in the food court. The mall is designed for convenience, and Auntie Anne's fits right into that model, offering a quick-service experience without sacrificing quality. Its presence contributes to the overall vibrant atmosphere of the mall, providing a go-to spot for a delicious and comforting treat.
The menu at Auntie Anne's goes beyond the classic pretzel, offering a diverse selection of baked goods and refreshing drinks to complement your snack. The bakery provides a variety of choices to satisfy both sweet and savory cravings, ensuring there's something for everyone.
- The Original Pretzel is the cornerstone of the menu, a simple, salty, and buttery classic.
- For those with a sweet tooth, the Cinnamon Sugar Pretzel is a perfect choice, coated in a generous mix of cinnamon and sugar.
- The Pretzel Nuggets are bite-sized versions of the original, perfect for sharing or dipping. These come in both Original and Cinnamon Sugar varieties.
- Auntie Anne's offers a variety of savory options, including the Pretzel Dogs, which feature a Nathan's Famous® all-beef hot dog wrapped in their signature pretzel dough. There are also Mini Pretzel Dogs and Pepperoni Pretzel Nuggets topped with pepperoni and a three-cheese blend.
- A wide array of dips is available to enhance the pretzel experience, including Cheese, Sweet Glaze, Marinara, Honey Mustard, Caramel, and Cream Cheese dips.
- To wash it all down, they serve up a selection of Original Lemonade, as well as Lemonade Mixers with flavors like Blue Raspberry, Mango, and Strawberry. These are also available in a frozen format for a refreshing, icy treat.
- The menu also includes fountain sodas and bottled water.
Auntie Anne's at the Smith Haven Mall offers several features and highlights that make it a standout choice for a quick and satisfying snack.
- All pretzels are hand-rolled and baked fresh right in front of you, guaranteeing a warm and delicious product every time.
- The location is known for its efficiency and friendly service, with staff members who are often attentive and welcoming, as noted in several customer reviews. This focus on customer experience helps create a positive atmosphere.
- For events and gatherings, the bakery offers pretzel buckets and party trays, perfect for corporate events, parties, or family get-togethers. These catering options are a great way to bring the beloved flavors of Auntie Anne's to any occasion.
- The business participates in the Auntie Anne's Rewards app, which allows customers to earn points on every purchase, redeem rewards for free pretzels, and receive special offers.
- The menu includes a variety of limited-time offers and seasonal specials, such as Watermelon Lemonade mixers and Oreo-topped nuggets, keeping the menu fresh and exciting for regulars.
- They offer delivery services through various third-party apps, allowing you to get your favorite pretzels delivered right to your door without having to visit the mall.
For any inquiries, to place an order, or for general information, you can contact the Auntie Anne's located at Smith Haven Mall using the details below.
Address: 313 Smith Haven Mall, Lake Grove, NY 11755, USA
Phone: (631) 360-3005
For New Yorkers and residents of the Long Island region, Auntie Anne's at Smith Haven Mall is more than just a fast-food counter—it’s a reliable and comforting local spot. Its presence in a major hub like the Smith Haven Mall makes it incredibly convenient, whether you’re there for a full day of shopping or just passing through. The consistent quality and warm, fresh pretzels provide a welcome break from the day's activities. The variety of the menu, from classic salty pretzels to sweet cinnamon nuggets and savory pretzel dogs, ensures there is something for every member of the family. The option for catering, delivery, and a rewards program further solidifies its position as a go-to local business that truly serves the community. It’s a place where you can count on a delicious treat and friendly service, making it a perfect destination for locals seeking a simple pleasure in their day.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Kerbside pickup
- Delivery
- In-store pick-up
- In-store shopping
- Takeaway
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Crowd
- LGBTQ+ friendly
- Transgender safe space
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
Ordered the mini pretzel dogs and most of them were burnt black. Also, the person at the cash register taking orders seemed quite annoyed when he was helping us. After giving us the food he yelled out loud for the next person's order. The next person in line was right next to us so no idea why the yelling was necessary.
Jul 6 · Min KimUnprofessional behavior, I feel that they he racism, I forgot my money in the car which my car was right by the door and I ask employee to give me one second so I can get my money from the car, and sells the last one I was going to buy to the lady behind me,
Jan 15 · Anthony DawsonTell me why they have a good 7 employees back there and all of them ignored me to the point where I walked away. I made eye contact with 3 of them, glad i didnt buy anything and fund this awful service. They were all chatting amoungst themselves and completely ignored me, if the manager sees this it was 3/2 at the location next to Macy's. All these employees should be held responsible as this was so unprofessional and rude. Not sure even why theres so many employees back there if all theyre gonna do is chat and ignore customers. Very rude 0/10.
Mar 2 · Crystal GraceWe've been here so many time and they remember us what we want and make a fresh pretzel.
Oct 23 · Susie Choi (TnTmom)Compare another bakery nearby
Sorted by geographic proximity from this bakery.


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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
