Ordered online ahead of time before I got to the mall still waited about 25. The lady making the pretzels was too busy worrying about why a lady wanted her refund when she was there longer than I was so she was there a good 30 mins or more. By the time me my fiance and 2 other customers got our pretzels we ended up receiving burnt pretzels. The service was horrible none of the workers looked like they even wanted to be there. Will definitely be going to a different place when I want a pretzel.
Aug 20 · Vanessa EnriquezAuntie Anne's
33 S County Center Way, St. Louis, MO 63129, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 33 S County Center Way, St. Louis, MO 63129, USA
- Phone
- (557) 213-8551
- Website
- Visit official site
- Rating signal
- 2.0 from 73 recorded reviews
Listed operating hours
- Monday11:00 AM – 8:00 PM
- Tuesday11:00 AM – 8:00 PM
- Wednesday11:00 AM – 8:00 PM
- Thursday11:00 AM – 8:00 PM
- Friday11:00 AM – 8:00 PM
- Saturday11:00 AM – 8:00 PM
- Sunday11:00 AM – 6:00 PM
About and visit notes
## Introduction / Overview
For Missouri shoppers and snack enthusiasts, Auntie Anne's at the South County Center has long been a go-to spot for a specific, delightful craving: the warm, soft, hand-rolled pretzel. This popular bakery location, situated in St. Louis, specializes exclusively in high-quality soft pretzels and pretzel-based products, distinguishing itself from traditional bakeries by perfecting a truly unique comfort food experience. The core promise of Auntie Anne's is simple: every single pretzel is hand-rolled and freshly baked to golden-brown perfection, ensuring a warm, satisfying treat every time you visit.
The menu is built around convenience and flavor, offering a variety of both sweet and savory options. From the classic Original pretzel to indulgent Cinnamon Sugar treats and hearty Pretzel Dogs, there’s a flavor to match every taste. Located conveniently within the mall environment, it's designed for a quick visit, making it the perfect pit stop for shoppers in the St. Louis area needing a quick, savory or sweet pick-me-up.
While the quality of the product is generally what brings Missouri customers back, the overall experience depends heavily on the service and timeliness of baking during busy periods. However, for those who value the distinctive taste of a freshly baked, buttery soft pretzel, Auntie Anne’s remains a central fixture in the local fast-casual bakery scene.
## Location and Accessibility
The Auntie Anne's Bakery is located at 33 S County Center Way, St. Louis, MO 63129, USA. This address places it directly within the South County Center mall complex, making it easily accessible for St. Louis residents in the southern part of the county and beyond. Its location within a major retail hub ensures high visibility and convenience for shoppers.
To accommodate the needs of modern Missouri consumers, this location offers multiple ways to access their freshly baked products:
- In-Store Shopping: Customers can easily visit the counter while shopping inside the mall to place orders and wait for the hand-rolled pretzels to bake.
- In-Store Pickup & Takeout: For maximum speed, patrons can order ahead and quickly pick up their pretzels at the counter.
- Curbside Pickup & Delivery: Recognizing the desire for convenience, the location also offers Curbside Pickup and works with delivery services, allowing customers to enjoy fresh pretzels without having to enter the mall.
- Physical Accessibility: As part of the larger South County Center complex, the location benefits from a Wheelchair Accessible Entrance and dedicated Wheelchair Accessible Parking Lot, ensuring accessibility for all visitors.
## Services Offered
Auntie Anne's provides a focused menu centered entirely around its signature soft pretzel dough, served in various forms to suit different snacking preferences. The offerings are ideal for individual enjoyment or sharing among friends and family:
- Soft Pretzels (Full Size): Every pretzel is baked fresh and hand-rolled, offered in a range of signature flavors:
- Sweet Options: Original, Cinnamon Sugar, Sweet Almond, Raisin.
- Savory Options: Sour Cream & Onion, Roasted Garlic & Parmesan, Pepperoni, Jalapeño.
- Pretzel Nuggets (Bite-Sized): Bite-sized versions of the classic dough, perfect for dipping and sharing:
- Original Pretzel Nuggets
- Cinnamon Sugar Pretzel Nuggets
- Pretzel Dogs (Hearty Options): Auntie Anne’s famous dough wrapped around a Nathan’s Famous® hot dog, creating a substantial snack or meal:
- Original Pretzel Dog
- Cheese Pretzel Dog
- Jalapeño & Cheese Pretzel Dog
- Mini Pretzel Dogs (for a lighter version)
- Pretzel Buckets (For Groups): Large buckets of nuggets or mini pretzel dogs, ideal for St. Louis gatherings, parties, or office treats:
- Original Pretzel Nuggets Bucket
- Cinnamon Sugar Pretzel Nuggets Bucket
- Pepperoni Pretzel Nuggets Bucket
- Mini Pretzel Dogs Bucket
- Dips: A key component of the experience, with dips designed to complement both sweet and savory pretzels:
- Sweet Dips: Caramel Dip, Sweet Glaze Dip, Light Cream Cheese Dip.
- Savory Dips: Cheese Dip, Hot Salsa Cheese Dip, Marinara Dip, Honey Mustard Dip.
- Drinks: The famous, refreshing beverage menu:
- Original Lemonade
- Lemonade Mixers (flavored options)
- Frozen Lemonade Mixers (a cooling treat)
- Lemonade Iced Tea, Iced Tea, and Coca-Cola® Products.
## Features / Highlights
For St. Louis customers, Auntie Anne's is known for several distinguishing features that have made it a staple in the mall food scene:
- Hand-Rolled and Freshly Baked: The commitment to preparing every pretzel by hand and baking it on-site ensures a level of freshness and warmth that is difficult to match in quick-service food.
- Signature Lemonade: The Original Lemonade is a highly praised highlight and is often considered the perfect, tart complement to the buttery saltiness of the pretzels, making the pair a classic St. Louis snack combo.
- Variety of Forms: By offering the dough as full pretzels, snackable Nuggets, and meal-replacement Pretzel Dogs, the bakery meets various needs, from a quick bite to a satisfying lunch.
- Convenient Location and Service: The accessibility within the mall and the availability of Curbside Pickup and Delivery outside of the mall makes getting your pretzel fix incredibly easy for local Missouri customers.
- Modern Payments Accepted: The location simplifies the transaction process by accepting Credit Cards, Debit Cards, and NFC Mobile Payments, perfect for a quick stop during a busy shopping trip.
## Contact Information
To reach the Auntie Anne's location at the South County Center in St. Louis, MO, whether for an inquiry about a bucket order or to coordinate a curbside pickup, please use the following contact details:
Address: 33 S County Center Way, St. Louis, MO 63129, USA
Phone Number: (557) 213-8551
Mobile Phone: +1 557-213-8551
This contact information can be used to check on current hours, confirm online orders, or address any customer service needs related to your visit.
## What is Worth Choosing
For Missouri residents seeking a highly specific and satisfying comfort food, Auntie Anne's is worth choosing primarily for its unique product consistency and taste. The savory Original Pretzel or the sweet Cinnamon Sugar Nuggets are classic, reliable treats. When they are baked correctly—fresh, golden brown, and warm—they are widely regarded as one of the best soft pretzels available in the St. Louis area.
The location is also excellent for its convenience. As a mall bakery with multiple service options, it caters well to the need for a Quick Visit, whether you're taking a break from shopping or placing a large order for a sports team or office lunch.
However, local St. Louis customers should note that like many popular quick-service establishments, the experience can sometimes be inconsistent, particularly during busy periods. Customer reviews indicate that occasionally, long waits, service issues, or problems with product quality (such as pretzels being burnt or having raw dough) may occur. This suggests that while the product can be excellent, customers should consider the time of day they visit and perhaps check their order immediately, especially when opting for the popular Pretzel Nuggets.
The best approach for St. Louis patrons is to stick to the signature items—the Original Pretzel, Cinnamon Sugar Nuggets, and the Original Lemonade—and use one of the convenient services like Delivery or Curbside Pickup to secure your favorite snack quickly. When the system works, the result is one of the most satisfying, freshly baked treats in St. Louis.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
We went and received poor service and raw dough. We asked for a regular pretzel and the young lady advised it would be 15 minutes so we then asked for the pretzel bites. She then just walked away leaving us standing there awkwardly. Another girl then brought us our 2 cups of nuggets, set it on the counter, and walked away. No one asked for payment. Neither lady said anything. We paid using our credit card and left but could have easily just walked away with the food. We sat down at a table and started to give some to our 4 yr old and realized one of the cups was full of nuggets not fully cooked. We took that cup back, they replaced it and they seemed ok. About halfway through the cup more raw nuggets were on the bottom. We then just threw them away and left. Usually love Auntie Anne’s but this was a disappointment and an awkward experience.
Aug 16 · kyle wessbecher(Update) 5 starI tried this location about six weeks later.There were two employees working. We had no waiting and no problems. I ordered two cups of pretzels as they looked hot and ready. The store looked clean and ready.Great experience again here.Thank you!(Update) two starI tried this location two weeks later. It looked more functional, I’m hoping my email to Auntie Annie’s worked. The crew was busy and I was helped quickly. The “lead” person I encountered before was not present. I was also hoping other people from two weeks ago, who experienced what I did, reported their experiences too. I read previous reviews before I sent mine two weeks ago and I was surprised how long the issues went on. After a much better experience this time, I will try this location again.It’s improved.Thank you.(2 weeks ago) one starThis location is TRASH. If anything closes in this mall next, it should be this location. Obviously managed by a “lead” who doesn’t understand time management VS sales.This place was staffed more than McDonalds. Five or six employees in view and the “lead person”would not sell ANY of the 15 cups of Pretzels in the heated display case because she wanted to FILL the case first. Quoted as saying “doesn’t want to get behind”.YOU ARE LOSING SALES. Besides the “lead”, the other employees looked petrified to make a move unless authorized by this “lead”. Your store is here for us, not the other way around.If you’re not ready to open! Change your hours!I hope she leads this place to close.In the past, this location does have employees that were better off at certain 99 cent taco joint. They are mouthy and no customer interaction skills.Good bye to once a great pretzel location.Times have definitely changed.Poorly managed and the owner should be ashamed.Actually Turns away sales! Amazing!Have the day you guys deserve!
Jun 12 · BigjaydawggWent to the counter last Saturday at 1pm and was told they were “closed” despite having pretzels in the window. Was back at the mall today at 11:30 and saw a similar sight. Went to the counter and once again I was told they were “closed”. Google says they are supposed to be open and pretzels are in the window. I’ll celebrate the day this place goes out of business.
Mar 17 · JacobIt’s the middle of the day on a Tuesday. They are not busy.. yet they’re out of stuff. I can see they have it.. just not made. she focused on other things.. I come back after an hour when I’m ready to leave the mall and she STILL has not made more.
Jul 8 · SaraCompare another bakery nearby
Sorted by geographic proximity from this bakery.









Simply Fabulous Sweets and Treats
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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
