They double charged me for a burnt order of pretzel bites on August 16, 2025. Told me to take it up with my bank. Which involves cancelling the card for fraud. So pissed.
Aug 21 · JennaAuntie Anne's
400 S Wilson Rd Suite 996, Space # 996, Sunbury, OH 43074, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 400 S Wilson Rd Suite 996, Space # 996, Sunbury, OH 43074, USA
- Phone
- (740) 965-1337
- Website
- Visit official site
- Rating signal
- 4.0 from 61 recorded reviews
Listed operating hours
- Monday10:00 AM – 8:00 PM
- Tuesday10:00 AM – 8:00 PM
- Wednesday10:00 AM – 8:00 PM
- Thursday10:00 AM – 8:00 PM
- Friday10:00 AM – 8:00 PM
- Saturday10:00 AM – 8:00 PM
- Sunday11:00 AM – 7:00 PM
About and visit notes
Introduction / Overview
For Ohio residents near the Sunbury area and the 43074 zip code, Auntie Anne's offers a unique and highly satisfying twist on the traditional bakery experience. Situated at 400 S Wilson Rd, this location specializes in soft pretzels that are hand-rolled and freshly baked to golden brown perfection right in the store. While they operate under the broad category of a Bakery, their specialty is focused entirely on the addictive world of pretzels and their accompaniments.
Auntie Anne's has mastered the soft pretzel, offering a diverse menu that caters to both sweet and savory preferences. Customers can choose from the classic Original and Cinnamon Sugar pretzels, or opt for bolder flavors like Roasted Garlic & Parmesan and Jalapeño. For a more substantial bite, the Pretzel Dogs—featuring Nathan’s Famous® hot dogs wrapped in their signature dough—are a popular option. They also offer shareable portions like Pretzel Nuggets and large Pretzel Buckets, perfect for events, family gatherings, or game days in Central Ohio.
Complementing the baked goods is their famous, refreshing beverage line, headlined by the classic Original Lemonade and various Lemonade Mixers. The entire operation is designed for customer convenience, offering multiple service options including Delivery, In-store pickup, and Takeout, making it an ideal choice for a Quick visit whether you're shopping or just passing through Sunbury.
While the quality and cost of service can sometimes be a point of discussion, as noted by some customer feedback regarding pricing and payment practices, the focus remains on delivering a fresh, high-quality, and unique baked snack that satisfies Ohioans' cravings.
---Location and Accessibility
Auntie Anne's is conveniently located at 400 S Wilson Rd Suite 996, Space # 996, Sunbury, OH 43074, USA. This address places it within a high-traffic retail or commercial area, likely near the Tanger Outlets Columbus, making it an excellent stop for shoppers and travelers passing through the area just north of the Columbus metro region.
The business is structured to ensure ease of access for all Ohio patrons. It features a Wheelchair accessible entrance, allowing for smooth entry and exit from the premises, a critical feature for any retail environment. Additionally, the location provides a Wheelchair accessible parking lot, which greatly simplifies the process of visiting, especially when customers are managing a large Pretzel Buckets order or utilizing the In-store pickup option.
The entire operation is geared towards speed and efficiency, classified for a Quick visit. Customers can complete transactions quickly, using modern payment methods including Credit cards, Debit cards, and NFC mobile payments. This combination of a convenient location and full accessibility ensures a hassle-free experience for the Sunbury community and visitors alike.
---Services Offered
Auntie Anne's specializes in a focused yet diverse menu centered around its signature soft pretzels, supported by flexible service options for the Ohio region:
- Hand-Rolled, Fresh-Baked Soft Pretzels: Offering a wide array of flavors, including the classic salty Original and sweet options like Cinnamon Sugar and Sweet Almond. Savory twists include Pepperoni, Jalapeño, Sour Cream & Onion, and Roasted Garlic & Parmesan.
- Bite-Sized Pretzel Nuggets: Providing Pretzel Nuggets in popular flavors like Original and Cinnamon Sugar, perfect for quick snacking or sharing.
- Pretzel Dogs: Serving savory options like the Original Pretzel Dog and the spicy Jalapeño & Cheese Pretzel Dog, wrapping Nathan’s Famous® hot dogs in their freshly baked dough, available in both full-size and Mini Pretzel Dogs.
- Shareable Pretzel Buckets: Offering large Pretzel Buckets filled with Original Pretzel Nuggets, Cinnamon Sugar Pretzel Nuggets, or Mini Pretzel Dogs for parties and group events.
- Signature Dips: A variety of dips to perfectly complement the pretzels, including sweet options like Sweet Glaze Dip and Caramel Dip, and savory choices such as Cheese Dip, Hot Salsa Cheese Dip, and Marinara Dip.
- Refreshing Lemonade and Drinks: Featuring their famous Original Lemonade, along with flavorful options like Lemonade Mixers, Frozen Lemonade Mixers, Lemonade Iced Tea, and standard Coca-Cola® Products.
- Convenient Fulfillment: Offering multiple ways to order and receive items, including Delivery, In-store pickup, In-store shopping, and quick Takeout.
Features / Highlights
Choosing Auntie Anne's in Sunbury offers several distinct advantages and highlights for the local Ohio consumer:
- Freshness Guarantee: Every item is hand-rolled and freshly baked to golden brown perfection, ensuring a superior, warm, soft, and satisfying texture that is the hallmark of their product.
- Savory and Sweet Variety: The extensive menu covers all cravings, from the salty Original Pretzel and meaty Pepperoni Pretzel to the delightful sweetness of the Cinnamon Sugar Pretzel and Sweet Almond.
- Ideal Group & Party Snacking: The availability of large Pretzel Buckets makes Auntie Anne's the perfect, easy solution for office lunches, team parties, or casual get-togethers in the 43074 area.
- High Accessibility & Convenience: The store features a Wheelchair accessible entrance and a Wheelchair accessible parking lot, making access easy for everyone. The service is optimized for a Quick visit and accepts NFC mobile payments.
- Flexible Ordering Options: Customers have the freedom to choose how they get their snack, with available Delivery, In-store pickup, and Takeout services to fit any schedule.
- Famous Lemonade Pairing: The pretzels are perfectly matched with their well-known, tart, and refreshing Original Lemonade and specialty mixers, completing the classic Auntie Anne's experience.
Contact Information
For Ohio customers in or around Sunbury who wish to place an order, inquire about the menu, or check on the availability of their favorite pretzel flavors, please use the following contact information:
- Address: 400 S Wilson Rd Suite 996, Space # 996, Sunbury, OH 43074, USA
- Phone: (740) 965-1337
- Mobile Phone: +1 740-965-1337
The listed phone number provides a direct point of contact for the Sunbury location, which is especially useful for quickly confirming large orders, such as Pretzel Buckets, or clarifying any payment questions.
---What is Worth Choosing
Choosing Auntie Anne's in Sunbury, Ohio, is worthwhile because it is the definitive destination for freshly baked, high-quality soft pretzels and convenient service in the 43074 area. This is not a typical bakery; it’s a specialty shop that focuses intensely on one product, delivering it in the most satisfying way possible.
The core reason to choose this location is the guaranteed freshness: every pretzel is hand-rolled and served warm, a difference you can taste immediately. The menu is diverse enough to act as a sweet treat stop, a savory lunch solution with Pretzel Dogs, or a party supplier with the massive Pretzel Buckets.
While some customers have noted concerns about the value perception and the practice of tipping during quick service, the factual offerings—which include full accessibility, multiple convenient ordering methods (Delivery, Takeout, In-store pickup), and a wide variety of unique pretzel and lemonade flavors—make it an extremely practical choice for a fast, delicious snack or a fun catering option. For a unique, craveable baked good experience in Sunbury, Auntie Anne's provides a specialized and convenient service that few other places can match.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- In-store pickup
- In-store shopping
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
It was very expensive for a pretzel. Nice service, but .... I hate it when you pay, and it asks for a tip.. while I understand the reasoning behind tips at sit down restaurants and delivering things to your house. I do not understand why they now think you should tip everywhere.
Jun 16 · M. StewartThe pretzel was burnt and not fresh. Not tasty.
Nov 13 · Shannon WilliamsSo I had the pleasure of shopping at the outlet and went into this fine place for (2) medium mixer lemonades and a large pizza pretzel and a cheese sauce. I spent over 18 dollars on four items, first off the service was horrible I guess because I didn’t tip off my card, I can tell the shift and tone in the girl (cashier) which I still had time to tip in cash but that was a big no, no for me and second the cheese sauce was cold. So are these people working off of tips to ring us up? I don’t mind tipping if I’m being served and the service is good but I’m not tipping no person with a bad attitude and flat out rude.
Sep 4 · LaTisha SimpsonPretzels were dry and luke warm, cheese was cold. There just wasn't much flavor to the pretzels. Very disappointed compared to other Auntie Anne's I have been to.
Apr 21 · Jennifer LawCompare another bakery nearby
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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
