The Indian employee told me they don't accept mobile reward deals from their own app. It says on the app they accept those T-Mobile rewards specifically. They will not accept any mobile rewards unless you order online so they get away with it
Sep 17 · AR39Auntie Anne's
3400 Steelyard Dr, Cleveland, OH 44113, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 3400 Steelyard Dr, Cleveland, OH 44113, USA
- Phone
- (216) 398-9750
- Website
- Visit official site
- Rating signal
- 4.0 from 275 recorded reviews
Listed operating hours
- Monday10:00 AM – 9:00 PM
- Tuesday10:00 AM – 9:00 PM
- Wednesday10:00 AM – 9:00 PM
- Thursday10:00 AM – 9:00 PM
- Friday10:00 AM – 9:00 PM
- Saturday10:00 AM – 9:00 PM
- Sunday10:00 AM – 6:00 PM
About and visit notes
For many Ohio locals seeking a quick, satisfying snack while shopping or on the go, the recognizable aroma of freshly baked dough leads straight to Auntie Anne's. This global chain has made its mark by specializing in one simple, delicious treat: the soft, hand-rolled pretzel. At the Cleveland location in the popular Steelyard Commons shopping center, you can stop in to grab a warm, butter-brushed twist that’s baked to a golden-brown perfection right before your eyes.
Auntie Anne's elevates the classic pretzel from a simple snack to a delightful indulgence, offering a variety of flavors and forms, from the original salted classic to sweet, savory, and bite-sized options. They commit to using five simple, fresh ingredients, ensuring a consistent and comforting taste that has garnered a loyal following across the country and right here in Northeast Ohio. Whether you're craving something salty to dip in a hot cheese sauce or a sweet, cinnamon-sugar treat paired with a cold lemonade, this spot provides a perfect opportunity for a quick and rewarding stop during your day.
The Auntie Anne's bakery is ideally situated for easy access by residents of Cleveland, OH, and surrounding communities.
The specific address is 3400 Steelyard Dr, Cleveland, OH 44113, USA. This location is within the expansive Steelyard Commons shopping plaza, a major retail hub known for its convenience and easy access from all of Cleveland's major highways. Being part of this bustling center makes it a practical stop for shoppers visiting anchor stores like Walmart or Target.
Accessibility for all patrons is a key feature of this location. The store offers a wheelchair accessible entrance and a wheelchair accessible parking lot within the common parking areas of the shopping center. Customers can expect a quick visit, which is perfect for grabbing a snack without a significant time commitment. Payment is convenient, with options for Credit cards, Debit cards, and NFC mobile payments, making the transaction process smooth and modern.
This Cleveland bakery offers services designed for maximum convenience, allowing local users to enjoy their favorite soft pretzels in several ways. The focus here is on speed, accessibility, and modern ordering methods.
In-store Shopping: Visitors can walk right into the store, often located within the Steelyard Commons complex, to order and receive a freshly baked pretzel.
Takeout: All items are prepared to be easily taken away for on-the-go snacking.
In-store Pickup: For those who prefer to order ahead to save time, the store offers in-store pickup options.
Curbside Pickup: This service allows for quick retrieval of orders without having to leave your vehicle, providing an extra layer of convenience.
Delivery: For users unable to visit the Steelyard Commons location, delivery service is available through third-party platforms, bringing the warm pretzels right to your door across the Cleveland area.
Auntie Anne's is famous for its distinct product line, which goes far beyond a single pretzel. The menu is structured around a core commitment to fresh preparation and satisfying variety.
Hand-Rolled, Freshly Baked Quality: Every pretzel is hand-rolled and baked to a perfect golden-brown, ensuring it's served warm and soft. This process of making the dough from scratch on-site is a defining feature.
Signature Soft Pretzels: The menu features eight distinct flavors of their classic twisted soft pretzel: Original, Cinnamon Sugar, Sweet Almond, Sour Cream & Onion, Roasted Garlic & Parmesan, Pepperoni, Jalapeño, and Raisin. This variety caters to both sweet and savory cravings.
Pretzel Dogs: A popular savory option, these feature Nathan’s Famous® hot dogs wrapped in their signature pretzel dough, available in Original, Cheese, Jalapeño & Cheese, and Mini versions.
Pretzel Nuggets & Buckets: Bite-sized Original and Cinnamon Sugar nuggets are available for easy, sharable snacking. They can be ordered in larger Buckets (also available in Pepperoni and Mini Pretzel Dogs) for parties, events, or large group gatherings.
Signature Dips and Drinks: A wide range of dips—including Caramel, Cheese, Hot Salsa Cheese, Sweet Glaze, and Honey Mustard—perfectly complements the pretzels. The bakery is also well-known for its refreshing beverages, especially the Original Lemonade and various Lemonade Mixers (frozen and iced tea options).
To reach the Auntie Anne's location at Steelyard Commons in Cleveland, Ohio, for questions about current hours, menu items, or to place an order, users can utilize the following contact details:
Address:
3400 Steelyard Dr, Cleveland, OH 44113, USA
Phone:
(216) 398-9750
Mobile Phone: +1 216-398-9750
It is important for local users to note that because the store is located within a busy shopping center, hours may align with the center's schedule. Customers should always check current operating times, especially when planning a visit.
For Ohio residents looking for a consistent and instantly gratifying snack, Auntie Anne's at Steelyard Commons is a worthwhile choice primarily for its product reliability and location convenience.
The bakery provides a simple, well-executed product: a soft pretzel that is made fresh throughout the day. The wide variety of flavors and forms—from the savory Pepperoni pretzel to the sweet Cinnamon Sugar nuggets—means there is an option for nearly any craving. The availability of Pretzel Buckets also makes this location a convenient option for local users needing an easy, crowd-pleasing item for small events, office parties, or sports gatherings in the Cleveland area. The menu is structured for a quick visit, fitting perfectly into a busy shopping trip or commute.
However, potential customers should be aware that, as with any busy, high-volume location, the consistency of product quality and customer service can sometimes be a concern. Some customer reviews indicate issues with over-baked or "inedible" items being served, as well as confusion regarding the acceptance of mobile rewards and deals from third-party apps like T-Mobile or even the official Auntie Anne's app, particularly if the order is placed in-store instead of online. The company's own information states that Auntie Anne's/SUBWAY® locations and some other unique locations may not participate in the full Rewards Program. Therefore, if using a special offer or reward is essential to your visit, it is highly recommended to call ahead and confirm the store’s policy or place the order directly through the official app for digital redemption to ensure a smooth transaction.
Ultimately, if you prioritize the unique taste of a warm, fresh, hand-rolled soft pretzel and are stopping by the Steelyard Commons area, Auntie Anne's remains a highly accessible and popular choice for a fast, satisfying treat. Just be sure to verify reward redemption procedures before finalizing your order to avoid any potential surprises.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
I wanted to make my sons birthday extra special today by surprising him with one of his favorite things to eat Auntie Anne’s. Instead I was the one in shock when they delivered me this inedible food. They’re taking people for their hard earned money. Why would they even bother sending this out? #ripoff
Mar 12 · Teresa CaraffaThis is not auntie Anne’s, my teeth hurt, that pretzel is a freaking brick, so hard to bite into. Disgusting.I’m throwing it out.
Sep 29 · Jordan SheppardPlaced a DoorDash order got the wrong item. They sharpied over someone else’s name and gave me that order. When I called the first thing their “manager” said was someone took my order so they decided to give me the order that was meant for the other customer. Then he put me on hold and came back saying my order never came up and they don’t know what my order was, but my name is on the bag. When I pointed that out he hung up and didn’t answer me back for a few minutes then tried to say I hung up.
Dec 6 · Tyler AllenNot sure what's wrong with this location (it's inside the Walmart), but one thing is certain, and that's that the people behind the counter need to be trained better.One of them didn't know the pretzel bites were called "nuggets" so just looked at my friend blankly when she ordered. The nuggets were not in the correct cup - they were served in a Subway cup (the kiosks are connected), and were not nearly the amount of nuggets that were supposed to be served. The pretzel my sister ordered, which was supposed to be plain, had cinnamon and table salt on it.Although the pretzels were hot and the consistency of the dough was good, all the pretzels were way too salty and most of the salt had to be brushed off...and even then, the pretzels were too salty. Not a great location, try a different one.
Nov 22 · atom tarragonCompare another bakery nearby
Sorted by geographic proximity from this bakery.










Grandma Campbell's Cupcakes
1979 W 25th St Stand #A9, Cleveland, OH 44113, USA


The White Flower Cake Shoppe
West Side Market, 1979 W 25th St, Cleveland, OH 44113, USA
This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
