I ordered a cheese pretzel it’s so burnt on the bottom. They don’t even put cheese on the pretzel. I waited 10 minutes so you guy could make it which I don’t mind but this was just nasty. Next time I will save my money and go to Wetzel’s Pretzels because you get your moneys worth. Someone would have thought they took a plain salted pretzel and put cheese on top because of how burnt it is.
Sep 30 · Traneka HarrisAuntie Anne's
340 Stonewood St, Downey, CA 90241, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 340 Stonewood St, Downey, CA 90241, USA
- Phone
- (562) 869-1902
- Website
- Visit official site
- Rating signal
- 3.0 from 44 recorded reviews
Listed operating hours
- Monday10:00 AM – 9:00 PM
- Tuesday10:00 AM – 9:00 PM
- Wednesday10:00 AM – 9:00 PM
- Thursday10:00 AM – 9:00 PM
- Friday10:00 AM – 9:00 PM
- Saturday10:00 AM – 9:00 PM
- Sunday11:00 AM – 7:00 PM
About and visit notes
For Californians seeking a delightful and unique baked treat, few things hit the spot quite like a freshly baked, golden-brown soft pretzel. Auntie Anne's has long been a recognized name, and their location in Downey offers local residents a specialized bakery experience centered entirely around this popular, hand-crafted delight. While the broad category is a Bakery, the focus here is highly specialized: every item is made from signature dough, expertly hand-rolled, and baked to perfection right on the premises. This commitment to a single, high-quality product is what distinguishes this establishment.
The core of the menu revolves around the classic Soft Pretzels, which are offered in both original and inventive flavors such as the sweet Cinnamon and Sugar Pretzel and the savory Pepperoni Pretzel. The menu extends this specialization to bite-sized and meal-ready formats, including the convenient Pretzel Nuggets—perfect for sharing—and the filling Pretzel Dogs, which wrap their famous dough around a high-quality Nathan’s Famous® hot dog. This variety ensures that whether a customer is looking for a quick snack, a fun meal, or a treat for a group, Auntie Anne's has a delicious and distinctive offering.
Adding to the experience is a full line of refreshing beverages, particularly their signature Original Lemonade and various Lemonade Mixers, which provide the perfect tangy complement to the warm, salty, or sweet pretzels. The entire operational setup is geared toward a Quick visit, making it an ideal choice for shoppers and locals in a hurry who do not wish to compromise on quality or flavor. This focus on specialization, freshness, and convenience makes the Downey location a reliable stop for a satisfying baked snack.
The Auntie Anne's bakery is strategically located within a major commercial area, making it highly accessible for residents of Downey and visitors to the area. The shop is located at 340 Stonewood St, Downey, CA 90241, USA. This address places it squarely within the Stonewood Center area, a well-known hub for shopping and dining in the region. Its location within a commercial complex ensures easy navigation and a steady stream of patrons looking for a satisfying break during their errands or shopping excursions.
For a high-traffic location in Southern California, Accessibility is a major priority, and the Downey Auntie Anne's location adheres to necessary standards. The facility includes a Wheelchair accessible entrance, ensuring that all customers, regardless of their mobility status, can easily enter the premises to place and receive their orders. This ease of access is crucial for creating a welcoming environment for the diverse California population.
In addition to accessible entry, the location also features a Wheelchair accessible parking lot. This ensures that dedicated, safe, and conveniently located parking spots are available close to the entrance, simplifying the logistics for customers who require accessible parking. This dual focus on entrance and parking accessibility underscores the store's commitment to convenient service for all patrons. The shopping center environment also provides ample parking, which benefits customers seeking a Quick visit without the stress of urban parking challenges, further enhancing the overall convenience of the location on Stonewood Street.
---Services Offered
The Auntie Anne's Downey location offers a wide range of service options designed to provide maximum flexibility and convenience for the modern Californian consumer, ensuring easy access to their freshly baked soft pretzels in any situation.
The comprehensive service options include:
- In-store shopping: The traditional model where customers can watch the fresh pretzels being rolled and baked, place their order, and choose from the full selection of dips and drinks at the counter.
- Takeout: Standard, quick service for patrons who wish to immediately depart with their freshly made pretzels and beverages.
- In-store pickup: Ideal for customers who have pre-ordered their items, allowing for a fast and efficient collection process without waiting in the main line.
- Curbside pickup: A highly convenient service where customers can notify the store upon arrival and have their order brought directly to their vehicle, minimizing time spent away from their car—a favored option in California.
- Delivery: Providing the ease of enjoying their signature soft pretzels and dips without leaving home or the office, perfect for individual cravings or group orders using the convenient Pretzel Buckets.
This extensive service model ensures that whether a customer wants to quickly grab a snack, pick up a large order, or have their treats delivered, the process is streamlined and hassle-free.
---Features / Highlights
The distinctive features of the Auntie Anne's experience revolve around the quality of their product and the efficiency of their operation, making it a reliable and appealing choice for local patrons.
Key features and operational highlights include:
- Specialized Hand-Rolled Product: The core offering is freshly baked soft pretzels that are hand-rolled and made to order, ensuring a high level of quality, freshness, and the perfect golden-brown texture.
- Comprehensive Menu Variety: Beyond the classic Original Pretzel, the menu offers savory options like the Pepperoni Pretzel and the meal-ready Pretzel Dogs, alongside large formats such as the Pretzel Buckets for groups.
- Signature Refreshments: The famous Original Lemonade and various Lemonade Mixers are a major highlight, perfectly complementing the salty and sweet pretzel flavors.
- Operational Efficiency (Quick Visit): The business model is structured for a Quick visit, ensuring fast service times for customers who are shopping or on a tight schedule.
- Full Accessibility: The facility provides a Wheelchair accessible entrance and a Wheelchair accessible parking lot, prioritizing convenience and access for all community members.
- Flexible Payment Options: Customers can pay with ease using Credit cards, Debit cards, and NFC mobile payments, simplifying the transaction process.
Contact Information
For local customers in the Downey area seeking to place a large order, inquire about menu options, or check on store hours, the primary contact details for Auntie Anne's are provided below:
Address: 340 Stonewood St, Downey, CA 90241, USA
Phone Number: (562) 869-1902
Mobile Phone: +1 562-869-1902
---What is worth choosing
Choosing Auntie Anne's in Downey is a decision to prioritize the immediate gratification of a freshly baked, specialized treat, coupled with an unmatched level of service convenience, which is highly valued by Southern California consumers. What truly makes this establishment a worthy choice is the dedication to the simple, delicious concept of the soft pretzel, executed flawlessly. The commitment that Every Auntie Anne's pretzel is hand-rolled and freshly baked to golden brown perfection is the core selling point, ensuring a product that is consistently moist and delicious, as highlighted by customers who called their pretzel the "best pretzel ever!"
The ability to customize the experience is another strong factor. Customers have the option to order their pretzel just the way they like it, such as requesting a "lightly salted pretzel" which was delivered perfectly, showcasing the staff's dedication to customer satisfaction. While challenges with consistent baking quality or speed may occasionally occur, as noted in a less positive review, the overall focus remains on the *potential* for perfection and the commitment to delivering that ideal product. The sheer variety of high-quality dips, from Caramel Dip to Hot Salsa Cheese Dip, allows patrons to perfectly complement their selection, whether they choose a sweet Sweet Almond Pretzel or a savory Pepperoni Pretzel.
Furthermore, the comprehensive list of service options—including Curbside pickup, Delivery, and a highly efficient operational design for a Quick visit—makes the entire process seamless. In a busy retail environment, the ease of access provided by the Wheelchair accessible entrance and parking, combined with flexible payment options, means the focus remains entirely on enjoying the delicious, specialized baked item. For local Californians, whether you are planning a party with a Pretzel Nuggets Bucket or simply craving a quick, warm snack with a Frozen Lemonade Mixer, Auntie Anne's offers a reliable, high-quality, and convenient solution.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
I just had the best pretzel ever! Asked them for a lightly salted pretzel and it was perfect. The cashier could work on her friendliness but the pretzel made up for her lack of training.
Jul 1 · SocalRaptorWhen we go to the mall, we love getting Auntie Anne's pretzels. Unfortunately today was not a good experience. They didn't have cream cheese. They didnt have the regular pretzels (salty or plain) So we ended up getting the pizza pretzel and the pretzel bites. They were horrible! They were so greasy & gross we couldn't eat them. What a waste!
May 6 · Marr rWe purchased our order through the mobile app, when we went to notify the employees. They claimed that they did not even realize there was an online order. We waited for 15 minutes for them to give us our pretzels that were already made. So we waited for no reason, the employees were extremely unprofessional. I wouldn't recommend.
Feb 6 · Janice RamirezIf I could leave zero stars I would. I never leave reviews, but felt like I had too. I went to order a pretzel with my sister and the pretzels were over cooked. My sister asked politely if she can have the one next to it. The shift manager Alyssa replied with an attitude stating” they came out at the same time” rolling her eyes. Completely unprofessional and rude, and coming from a shift manager. Next time I will take my business to Wetzel Preztels.
Jan 29 · MariahCompare another bakery nearby
Sorted by geographic proximity from this bakery.












This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
