A travelers dream pit stop! This establishment is right off of a major highway and easy to get to. Baskin Robbins offers an array of fresh donuts and a tad bit more to curve that growl of hunger. The dining area is kept clean and sanitary. Easy side door access for all sizes of individuals. The employees were all eager to satisfy customers' needs and were extremely friendly. This is a great spot for a family to go for a night snack or just something simple to pass by the time in between college classes. The restaurant has easy wi fi access and plenty of parking. My children and I had a nice and memorable time eating a unique selection of donuts while enjoying the adequate prices and each other's company.
Apr 2 · Mrs. Stephenie Stephen CarterBAKERY PROFILE
Baskin-Robbins
★ 3.08 recorded reviews$
809 Edwardsville Rd Unit 2, Troy, IL 62294, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.
PLAN THE VISIT
Essential details
- Address
- 809 Edwardsville Rd Unit 2, Troy, IL 62294, USA
- Phone
- (618) 667-9931
- Website
- Visit official site
- Rating signal
- 3.0 from 8 recorded reviews
HOURS
Listed operating hours
- Monday5:00 AM – 10:00 PM
- Tuesday5:00 AM – 10:00 PM
- Wednesday5:00 AM – 10:00 PM
- Thursday5:00 AM – 10:00 PM
- Friday5:00 AM – 10:00 PM
- Saturday5:00 AM – 10:00 PM
- Sunday5:00 AM – 10:00 PM
About and visit notes
For residents and travelers across the Illinois region, satisfying a sweet craving is easy when you know about the local Baskin-Robbins in Troy, IL. More than just a traditional ice cream parlor, this location operates as a full-service dessert shop, a cake shop, and is combined with a popular food concept (as noted by customer reviews mentioning fresh donuts), making it a comprehensive and convenient pit stop for virtually any time of day.
Baskin-Robbins is famously known for its commitment to offering a spectacular variety of flavors—far more than the traditional options. This means that whether you’re a purist who prefers Vanilla Ice Cream or someone looking for a fun, seasonal scoop like Pumpkin Cheesecake or OREO® Monkey Business, you’ll find a favorite among the dozens available. They also specialize in custom ice cream cakes, layered sundaes, and creative frozen drinks, ensuring they are your go-to destination for everyday treats and major celebrations alike. This particular Troy location is praised by local Illinois customers for its accessibility, clean dining area, and exceptionally friendly service, making it a reliable and memorable spot for families and individuals alike.
Location and Accessibility
The Baskin-Robbins establishment is ideally located for both local Troy residents and those traveling on major Illinois routes. You can find this convenient spot at 809 Edwardsville Rd Unit 2, Troy, IL 62294, USA.
The location is highlighted by patrons as a "travelers dream pit stop" due to its easy access right off a major highway. Crucially, the business prioritizes convenience and accessibility through several key features:
- Drive-Through Service: Perfect for a quick visit, allowing Illinois users to grab a scoop or Cappy™ without leaving their car.
- Wheelchair Accessible Entrance: Ensuring easy entry for all customers.
- Wheelchair Accessible Parking Lot: Offering dedicated parking for simple access.
- Plenty of Parking: The surrounding area provides ample space, accommodating large family visits.
For a quick transaction, the business accepts multiple payment types, including Credit cards, Debit cards, and NFC mobile payments.
Services Offered
As a combination cake, dessert, and ice cream shop, this Baskin-Robbins offers an impressive array of service options and products:
- Full Service: Dine-in options are available in a clean and sanitary dining area, complete with easy Wi-Fi access.
- Convenience Services: Providing Delivery, In-store pickup, Takeout, and Drive-through for ultimate flexibility.
- Scoops and Flights: Available from a Kid's Scoop up to a Triple Scoop, including the Flavor Flight option to sample up to four different flavors.
- Ice Cream Cakes and Pies: Extensive options for Custom Cakes & Pies, including licensed themes (e.g., MINECRAFT, Spider-Man, MLB® Team Cake), seasonal designs (e.g., Turkey Cake, Pumpkin Patch Cake), and popular options like the OREO® Cookie Cake.
- Frozen and Cold Beverages: Offering Milkshakes, Smoothies (Mango, Strawberry), Floats, unique Fizzes, and the popular Cappy™ blended coffee drinks (like the Pumpkin Spice Cappy™).
- Specialty Desserts: Serving Sundaes (such as the Banana Royale Sundae and Layered Sundaes), Polar Pizza Ice Cream Treats, and fun Creature Creations™ for kids.
- Take-Home Products: Providing Pre-Packed Quarts, Fresh-Packs, and Boxed Novelty Bars for enjoying Baskin-Robbins at home.
Features / Highlights
What truly makes this Troy Baskin-Robbins location stand out in the competitive Illinois dessert market is its combination of service and product excellence:
- The 31+ Flavor Experience: The selection is enormous, featuring classics, specialty flavors like Baseball Nut® and Jamoca® Almond Fudge, as well as Non-Dairy and No Sugar Added options, ensuring a flavor for every palate or dietary consideration.
- Exceptional Employee Professionalism: Customer reviews highlight the staff's professionalism, noting their willingness to go the "extra effort late on Friday" to serve large groups and ensuring every customer is "completely satisfied."
- Convenient Co-Branded Location: While the business is a Baskin-Robbins, its shared space often means it also offers fresh donuts and other simple foods, making it a dual-purpose stop for both dessert and a quick meal or breakfast item, a true convenience for travelers.
- Celebration Headquarters: The vast array of highly customizable and thematic Custom Cakes & Pies means this location can serve as the one-stop shop for virtually any celebration across the Illinois region, from birthdays to holidays.
- Family-Friendly Amenities: The combination of easy Wi-Fi access, a clean dining area, and dedicated staff makes it an ideal spot for a family to enjoy time together, whether for a quick dessert or an extended hangout between activities.
Contact Information
For placing custom cake orders, checking seasonal flavors, or inquiring about hours, you can reach the Troy Baskin-Robbins using the following contact details:
Address: 809 Edwardsville Rd Unit 2, Troy, IL 62294, USA
Phone: (618) 667-9931 or +1 618-667-9931
What is Worth Choosing
Choosing Baskin-Robbins in Troy, IL, is a smart move for anyone in the greater Illinois area who values convenience, variety, and quality service. This location stands out because of its commitment to delivering a full-spectrum experience that few other ice cream shops can match.
Unmatched Variety and Customization
The biggest draw is, undoubtedly, the sheer number of options. From the extensive Flavor List to the ability to mix and match ice cream flavors into a Milkshake or Cappy™, you’re never limited to the basics. The Flavor Flight alone is a great reason to visit, offering the perfect solution for indecisive dessert lovers. Furthermore, for a special occasion, the wide selection of Custom Cakes & Pies provides Illinois families with an effortless way to create a personalized, delicious centerpiece for any party.
Speed and Convenience
The presence of a Drive-through and its strategic location right off a major road transform this shop from a destination into an easy convenience. Whether you’re running a busy schedule, have children in the car, or just need a simple, quick treat, the ability to get premium ice cream and a high-quality coffee or shake without having to fully stop is a significant advantage. The customer reports of staff handling large, late-night family orders with grace underscores their commitment to fast, professional service, confirming that a "Quick visit" is always manageable here.
VISIT FEATURES
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- Drive-through
- In-store pickup
- Takeout
- Dine-in
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Offerings
- Coffee
Amenities
- Restroom
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
PHOTOS
See the bakery
VISITOR FEEDBACK
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
ice cream 2
Came in late Friday with 11 family members. Asked if they had enough time to serve us. They said sure. The two employees jumped right on the order and got us all the ice creams and we had enough time to eat it and get out just at closing. Your employees were very professional and we were completely satisfied. Thanks for the extra effort late on Friday.
Apr 7 · Bill TOur first time going to this location. 31 flavors? No, more like 5. I pull up in the drive through and order 3 sundaes. There is no list of the flavors on the board, so you have to ask specifically for each one. I said do you have pistachio ice cream? No, we don’t have that the lady says. Ok so you have coconut, no we don’t have that,she said again. Okay how about strawberry cheesecake? We don’t have that.Okay, well what do you have!?? There is a menu inside if you want to look she said with a poor attitude. Whatever I’ll just take an Oreo Sundae. Better off going to Dairy Queen just across the street and kitty corner from this location.
Jun 23 · Corey WhippleOrdered my food, stood there, gave them my money, and had no food. Wow! I asked, and they said I would get it when I got it! I was there for 15 minutes already! Just two breakfast sandwiches?? Thiefs! This how they make their money by stealing it from so-called customers.
Jul 21 · Brenda CoronaWe went in today to pick up a cake order unfortunately the freezer got unplugged and the cake was not able to be sold to us I was in a panic cuz we were celebrating my daughters birthday and it seemed like everything was going wrong but Evyn a worker there did everything to make up for it I just want Evyn to know they made my daughters day she loved it Ty so much I will never forget you and your kindness!
Apr 8 · Amy GNEARBY ALTERNATIVES
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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.