BAKERY PROFILE

Bean Counter Bakery Cafe

★ 4.0588 recorded reviewsUS$10–20

113 Highland St, Worcester, MA 01609, USA

DirectionsCallWebsite

Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Bean Counter Bakery Cafe
PLAN THE VISIT

Essential details

Address
113 Highland St, Worcester, MA 01609, USA
Phone
(508) 749-5700
Website
Visit official site
Rating signal
4.0 from 588 recorded reviews
HOURS

Listed operating hours

  • Monday8:00 AM – 7:00 PM
  • Tuesday8:00 AM – 7:00 PM
  • Wednesday8:00 AM – 7:00 PM
  • Thursday8:00 AM – 7:00 PM
  • Friday8:00 AM – 7:00 PM
  • Saturday8:00 AM – 7:00 PM
  • Sunday8:00 AM – 7:00 PM
About and visit notes

Nestled in the heart of Worcester, Massachusetts, Bean Counter Bakery Cafe has earned a reputation as a destination for those with a sweet tooth and a love for fine coffee. With a history rooted in the local community, this bakery has grown from a home kitchen operation to a beloved multi-location establishment. The Highland Street location, specifically at 113 Highland St, Worcester, MA 01609, USA, is a key part of its local footprint, serving a diverse clientele from students and faculty of nearby universities to families and professionals living in the area. The cafe is not just a place for a quick bite; it's a space where customers can enjoy a carefully crafted dessert, a freshly brewed cup of coffee, and a moment to themselves. The public data, including customer reviews, paints a picture of a place with a strong focus on quality products, although some aspects of the customer experience, such as service and pricing, can be a topic of discussion. This article will provide a detailed and factual overview of what makes Bean Counter Bakery Cafe a notable presence in the Worcester food scene, and why it continues to attract a loyal following of local customers in Massachusetts.

The ethos of Bean Counter Bakery Cafe is built on a foundation of using the finest ingredients to create handmade, from-scratch desserts. This commitment to quality is evident in the rich flavors of their products, from a deeply chocolaty brownie to an array of beautifully decorated cakes. While some customers may find certain items, like a brownie, to be too rich for their personal taste, the general consensus is that the products are made with a generous hand and a focus on deliciousness. The cafe’s atmosphere is another part of its appeal, often described as pleasant and comfortable, providing a cozy setting for patrons to enjoy their treats. However, as with any bustling business, the quality of service can sometimes be inconsistent, as noted by a customer who experienced an unwelcoming atmosphere even hours before closing. This blend of high-quality products and a sometimes-hit-or-miss service experience is a part of the local character of the business, and something that many long-time patrons have come to understand and accept. The cafe's dedication to its craft, despite these occasional service hiccups, is what keeps the community coming back for their favorite cakes and coffees.

The Bean Counter Bakery Cafe location at 113 Highland St is situated in a prominent and easily accessible part of Worcester. Highland Street is a major thoroughfare that connects different parts of the city and is particularly busy due to its proximity to several educational institutions and residential neighborhoods. This location makes it a convenient stop for a variety of customers, whether they are students grabbing a study-snack, a professional on their lunch break, or a parent picking up a special cake for an event. Parking in the area can be found on the street, although like many urban areas, it may require some searching, especially during peak times. Public transportation is also a viable option, as many bus routes run along or near Highland Street. For those who live or work nearby, the cafe is often within walking or a short driving distance, making it a natural choice for a daily coffee or a treat.

The central and accessible location of Bean Counter Bakery Cafe is a significant advantage, allowing it to become a regular part of the daily lives of many Worcester residents. It's a place that is easy to get to, which is a key factor in a city with a lot of movement and activity. This location ensures that the cafe is not just a destination for a special occasion but can also be a part of everyday routines, whether it's a quick coffee stop or a meeting place for friends. The ease of access, combined with the cafe's well-established reputation, helps solidify its position as a go-to spot for the community.

Bean Counter Bakery Cafe offers a wide array of services that cater to various tastes and occasions. Here are some of the key offerings:

  • High-Quality Coffee and Hot Chocolate: The cafe is praised for its good coffee, which is a core part of its offering. A customer review specifically mentions the coffee as being a great value, and the hot chocolate as very good, despite some inconsistencies.
  • Wide Variety of Baked Goods: The display cases are often filled with an enticing selection of cakes, muffins, brownies, and other sweet treats. These items are noted for their high quality and are the main draw for many customers.
  • Custom Cakes and Wedding Cakes: This is one of the bakery's most highly-regarded services. They specialize in creating custom and wedding cakes that are both visually stunning and delicious. A detailed online menu and FAQs reveal that they can handle intricate custom orders, with lead times and specific requirements for each.
  • Catering and Party Platters: Beyond individual treats, they offer platters of mini cupcakes and other desserts, making them a great option for parties, corporate events, and other gatherings.
  • Dietary-Friendly Options: The bakery is known for its ability to accommodate special dietary needs. They offer a range of gluten-free, vegan, and lactose-free options, ensuring that a wider audience can enjoy their delicious products.

Based on customer feedback and general public data, Bean Counter Bakery Cafe has several notable features and highlights.

  • Award-Winning Desserts: The bakery has received numerous awards and high praise for its cakes, particularly for weddings. The owner, Alice Lombardi, and her team are known for their talent and professionalism in creating beautiful and delicious custom cakes.
  • Quality of Products: The primary highlight is the high quality and taste of the products themselves. Customers consistently praise the cakes, brownies, and other desserts for being delicious and well-made, often with a rich and satisfying flavor profile.
  • Wide Selection and Customization: The extensive menu and ability to create custom, decorated cakes for various occasions is a major feature. The bakery is a one-stop-shop for everything from a single muffin to a multi-tiered wedding cake.
  • Accommodating Dietary Needs: The inclusion of high-quality gluten-free and vegan options is a significant highlight, making the bakery accessible to customers with dietary restrictions and allergies.
  • Reputation in the Community: As a long-standing business in Worcester, Bean Counter has built a strong reputation. They are a recognized name for quality desserts, and their brand is trusted by many for important events and daily treats alike.

For all inquiries, orders, and visits to the Bean Counter Bakery Cafe, here is the contact information for the Highland Street location:

Address: 113 Highland St, Worcester, MA 01609, USA

Phone: (508) 749-5700

Bean Counter Bakery Cafe is an excellent choice for locals in Massachusetts, particularly those in the Worcester area, for several reasons. The most compelling factor is the consistent quality of its products. Despite occasional service complaints, the fact that customers continue to praise the taste and craftsmanship of the baked goods is a testament to the bakery's core value. For residents who are planning a special event, from a birthday to a wedding, the bakery's reputation for creating beautiful and delicious custom cakes makes it an obvious and trusted choice. Moreover, the cafe's commitment to offering a variety of products, including options for those with dietary restrictions, ensures that it can serve the needs of a diverse community. It's the kind of place where a person can grab a quick, good-value coffee, pick up a stunning cake for a celebration, or simply enjoy a quiet moment with a high-quality dessert. While the service may not always be perfect, the value and quality of the products, combined with its convenient location, make Bean Counter Bakery Cafe a reliable and suitable local option for anyone looking for a truly delicious treat.

VISIT FEATURES

Services and accessibility

These attributes come from the directory record and should be confirmed when essential.

From the business

  • Identifies as women-owned

Service options

  • In-store pick-up
  • In-store shopping
  • On-site services
  • Takeaway
  • Dine-in

Accessibility

  • Wheelchair-accessible entrance

Offerings

  • Coffee

Dining options

  • Breakfast

Amenities

  • Toilet
  • Wi-Fi
  • Wi-Fi

Planning

  • Quick visit

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards

Parking

  • Paid street parking
PHOTOS

See the bakery

VISITOR FEEDBACK

Reviews and recurring themes

Read individual comments as personal experiences, not verified guarantees.

desserts 51cupcakes 41lattes 23vegan 17gluten free 16breakfast sandwiches 11wedding cake 8mocha 7hot chocolate 6students 6
★ 3.0

The coffee was very good, a little cool. The brownie was very chocolaty 🍫, too much for my taste. Everything cakes and muffins etc. looked great. I am sure they are very tasty.No prices for the cakes and sweet treats. I agree with other reviewers, quite pricey. The coffee was good value, the sweet treats are a little more expensive.I wanted to try this place. Coffee ☕️ definitely recommend.

Jul 11 · Matthew Hogben
★ 3.0

Very pleasant atmosphere and quality products. I tried a very good brownie and hot chocolate, but the service was AWFUL. I was visiting the city and was expecting to just grab a table for coffee and dessert and leave, but without even saying “good afternoon” the attendant served me with to-go packages (there were still 2 hours left until closing according to a sign on the door and she confirmed it when I asked). I understand how tiring some work shifts are, but she started lifting chairs and sweeping the room while I was still eating my meal there. Manager, train your employees and your cafe will take off.

May 21 · Gabriel Leite
★ 1.0

Not good for ordering a cake but great to walk in. Their sweets are not too sweet and not heavy! I love their sweet and pastry and also their coffee. HOWEVER, I wanted to order a customized cake and I believe I talked directly to the owner but she was rude and ended up charging me extra for some little sprinkles! I asked her to at least use more sprinkles but she ignored my request. Will def but from their pastry in shop but will never order customized cakes from them

Oct 23 · Maya Shb
★ 1.0

To the girl working Wednesday evening: if you hate your job that much, maybe don’t take it out on customers. I came in well before closing, and you sighed loudly and said you “can’t serve anything.” Seriously? The store wasn’t even closed yet.If I wanted attitude with my coffee, I’d stay home. This place clearly doesn’t care about basic customer service. Never coming back.

Jul 17 · Raghava Indivar
★ 2.0

I've been to the bean counter a few times, but won't return. The coffee is good, but not cheap. Their breakfast sandwiches are ok, but they are ridiculously expensive for the quantity of food (the bacon is like two strips of precooked oscar meyer bacon). Go to Birchtree Bread, their sandwiches are phenomenal and are reasonably price for the amount of quality of the food. Seriously, they aren't even comparable.

Apr 17 · Nick Ishigami
NEARBY ALTERNATIVES

Compare another bakery nearby

Sorted by geographic proximity from this bakery.

CB Bakery
★ 4.0 · 131 reviews · 0.8 mi

CB Bakery

108 Belmont St, Worcester, MA 01605, USA

Details
Bagel Time
★ 4.0 · 672 reviews · 0.8 mi

Bagel Time

500 Pleasant St, Worcester, MA 01609, USA

Details
Mochi Doh
★ 4.0 · 69 reviews · 1.1 mi

Mochi Doh

209 Harding St, Worcester, MA 01604, USA

Details
About this listing

This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.

SIDE-BY-SIDE

Bakery comparison

Expanded bakery photo