*what you’ll read below is solely a reflection of my personal experience. Keep in mind that people have different tastes and standards.*One of the prettiest cake shops I’ve ever been to, where everything is orderly and colorfully displayed, making anything appealing. I was very impressed with the cake creations and presentation. The amazing looks didn’t translate to the amazing taste we expected though. The galactic bomb was pretty and shiny blue and the chocolate mousse inside was not so chocolaty. The red velvet cake tasted like a regular cheesecake and all the 4 different types of bombons we tried tasted all the same. Everything they make is very impressive but I expected the taste to be as special. Underwhelming experience.
Nov 5 · C SCake by Franck
41°28'19. 71°57'35., 5 7th St, Norwich, CT 06360, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 41°28'19. 71°57'35., 5 7th St, Norwich, CT 06360, USA
- Phone
- (860) 312-4444
- Website
- Visit official site
- Rating signal
- 4.0 from 176 recorded reviews
Listed operating hours
- Monday12:00 AM – 9:00 PM
- Tuesday12:00 AM – 9:00 PM
- Wednesday12:00 AM – 9:00 PM
- Thursday12:00 AM – 9:00 PM
- Friday12:00 AM – 1:00 AM
- Saturday12:00 AM – 1:00 AM
- Sunday12:00 AM – 10:00 PM
About and visit notes
Cake by Franck, while no longer operating at its previously noted location, once stood as a remarkable testament to the art of patisserie in Norwich, Connecticut. Helmed by the acclaimed Executive Pastry Chef Franck Iglesias, this establishment was renowned for its extraordinarily beautiful and intricate cake creations, designed to be as visually stunning as they were delectable. Chef Iglesias, a distinguished figure in the culinary world with a significant presence at Foxwoods Resort Casino and even on national television shows like Food Network's "Spring Baking Championship," brought a level of sophistication and artistry to the local dessert scene that was truly unique. The bakery was celebrated for its impressive displays, where every item was meticulously arranged and colorfully presented, making the entire selection incredibly appealing. While individual taste experiences could vary, the consistent feedback highlighted the sheer aesthetic brilliance and creativity that went into each cake and pastry. Cake by Franck aimed to provide a high-end dessert experience, focusing on innovative designs and gourmet interpretations of classic treats, serving as a beacon of refined confectionery in the Connecticut landscape.
Historically, Cake by Franck was located at 5 7th St, Norwich, CT 06360, USA, specifically within the sprawling complex of Foxwoods Resort Casino. This placement made it highly accessible for visitors to the casino, including hotel guests, diners, and those attending events. Foxwoods Resort Casino itself is a major destination in southeastern Connecticut, drawing visitors from across the state, New England, and beyond. Its location near major roadways would have ensured relatively easy access for those traveling by car, with ample parking typically available within the vast casino grounds. The specific coordinates provided (41°28'19. 71°57'35.) further pinpoint its precise former location, indicating its integration within a large, well-known entertainment hub. Unfortunately, as recent customer experiences confirm, Cake by Franck is now permanently closed at this location. While its physical presence is no longer available, understanding its former placement within such a prominent venue helps contextualize its past operations and the broad audience it was capable of reaching.
Based on past operations and customer reviews, Cake by Franck historically offered a range of services focusing on high-end, visually stunning desserts:
- Artistic Cake Creations: Specializing in elaborate and beautiful custom cakes for various occasions, known for their impressive designs and presentation.
- Gourmet Pastries and Desserts: A selection of individual gourmet pastries, including items like "galactic bombs" (often featuring mousse) and various "bombons," showcasing a blend of traditional and innovative confections.
- Specialty Flavor Combinations: Offering unique flavor profiles in their desserts, such as red velvet cake with a cheesecake-like taste.
- In-Store Display and Selection: Products were displayed in an orderly and colorful manner, enhancing their appeal and allowing customers to browse a wide range of options.
- Take-Away Service: All items were available for take-away, allowing customers to enjoy the sophisticated treats elsewhere.
Cake by Franck was distinguished by several key features that set it apart in the Connecticut culinary scene:
- Exquisite Visual Presentation: The bakery was consistently praised for its "prettiest cake shops" and "impressive cake creations and presentation." The aesthetic appeal was a major draw, with items described as "orderly and colorfully displayed" and "impressive."
- Artistry of Chef Franck Iglesias: The presence and reputation of Executive Pastry Chef Franck Iglesias, known for his mastery and appearances on Food Network, lent significant credibility and prestige to the establishment.
- Gourmet Dessert Offerings: The focus was on elevated, gourmet versions of desserts, aiming for unique flavor experiences beyond standard bakery fare.
- Unique Flavor Concepts: Items like the "galactic bomb" and specific bonbon varieties showcased an innovative approach to dessert making.
- Integration within Foxwoods: Being located within a major resort casino provided a high-profile platform and attracted a diverse, extensive customer base.
- Attention to Detail: The meticulous arrangement and design of the products reflected a high level of craftsmanship and attention to detail.
Please note: While the following contact details were associated with the former operation of Cake by Franck, customer reviews indicate the establishment is now permanently closed. Therefore, these details are provided for historical context and may no longer be active for direct customer inquiries regarding a physical location.
Address: 41°28'19. 71°57'35., 5 7th St, Norwich, CT 06360, USA (within Foxwoods Resort Casino)
Phone: (860) 312-4444
Mobile Phone: +1 860-312-4444
For residents of Connecticut, especially those in southeastern parts of the state and frequent visitors to Foxwoods Resort Casino, Cake by Franck, in its operational years, served as a distinct and highly suitable local destination for gourmet desserts. Its convenient placement within the popular Foxwoods complex made it an easy stop for a luxurious treat during a visit to the casino, a special occasion, or simply as a planned indulgence. The primary appeal for locals was the opportunity to experience the high level of artistry and sophistication brought by Executive Pastry Chef Franck Iglesias. The bakery's focus on visually stunning cakes and unique gourmet pastries offered a departure from conventional bakeries, providing a niche for those seeking elegant and impressive desserts for celebrations or personal enjoyment. While feedback on taste could vary, the consistent praise for the presentation and the creative concepts underscored its unique value. For Connecticut locals who appreciated culinary artistry and were looking for a high-end dessert experience, Cake by Franck provided a convenient and often dazzling option right in their backyard. Its presence elevated the local dessert scene, offering a taste of world-class patisserie without having to travel far. The news of its permanent closure is undoubtedly a disappointment for many who valued its unique contributions to the Connecticut culinary landscape, highlighting the ephemeral nature of even the most acclaimed establishments.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Takeaway
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Offerings
- Coffee
Payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
My rating is from back in the day! I recently started calling to order a cake for my January 8th birthday. But the phone continued to be busy. So, knowing how good their cakes were, I decided to take a ride to Foxwoods Resort Casino to order one, but to my surprise, it is now permanently closed!! 🤪
Mar 25 · Michelle AllenJust to see what they are capable of here is outright astonishing!! Only ate cbocolate chip cookies here, and they tasted great. Good service, and will be amazed just by some if the cakes they have on display. They have enough to satisfy any persons sweet tooth.
May 16 · Ivan CruzOmg this place has the best yummy treats! We spent the weekend at foxwoods and went every day and made sure to end our trip with a stop in to get breakfast and things to take home!
Jul 23 · Pamela HamblinI loved my panda cake but the beauty of the store I loved more. It's magical charm.The creme brulee bon bon..
May 26 · Jenise WashingtonCompare another bakery nearby
Sorted by geographic proximity from this bakery.












This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
