BAKERY PROFILE

Caked

★ 2.03 recorded reviews

196 Quincy St, Boston, MA 02121, USA

Directions

Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

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PLAN THE VISIT

Essential details

Address
196 Quincy St, Boston, MA 02121, USA
Rating signal
2.0 from 3 recorded reviews
HOURS

Listed operating hours

Operating hours are not available in this directory record. Contact the bakery before visiting.

About and visit notes

Caked is a bakery operating in the Boston, Massachusetts area, specializing in delicious and uniquely flavored cupcakes. While the operational model appears to be primarily focused on orders and delivery rather than a traditional storefront, Caked aims to provide a memorable sweet experience for its customers. Their approach emphasizes crafting cupcakes that are not "too sweet" but are instead "very flavorful/unique," distinguishing them from many mass-produced alternatives. For residents in Massachusetts seeking high-quality, gourmet cupcakes for special occasions or thoughtful gestures, Caked offers a convenient and delightful solution.

The philosophy behind Caked appears to center on creating high-quality, flavorful desserts that are perfectly balanced in sweetness, coupled with a focus on reliable service. As a business operating within the bustling Greater Boston area, Caked understands the importance of convenience, particularly for customers looking to send gifts or arrange desserts for events from afar. While the exact origins or specific mission statement are not widely publicized, the customer experiences highlight a dedication to delivering delicious products and attempting to provide supportive service. This focus on the product's taste and the practicality of delivery makes Caked a relevant option for Massachusetts locals planning their next celebration or looking to brighten someone's day with a sweet treat.

Caked is located at 196 Quincy St, Boston, MA 02121, USA. This address is known to be a hub for several food businesses, including CommonWealth Kitchen, a nonprofit food business incubator. This suggests that Caked operates out of a shared commercial kitchen space, which is a common and efficient model for bakeries that primarily focus on custom orders and delivery rather than a walk-in retail presence.

Given its location within Boston's Dorchester neighborhood, Caked is accessible to a wide range of customers in Massachusetts. For those in Boston and surrounding cities like Cambridge, delivery is a key aspect of their service. As noted by a customer, "home delivery is definitely a big plus!" This convenience allows customers to place orders from various locations and have them delivered to their desired destination. Public transportation in Dorchester, including MBTA bus routes and access to the Red Line, would provide connectivity to the area for those who might need to arrange a pickup, though the emphasis seems to be on delivery. It is important for customers to be aware that this is not a traditional storefront, and therefore, direct visits might be by appointment or for pre-arranged pickups. The shared kitchen model allows Caked to efficiently produce their gourmet cupcakes and reach a broad customer base across the Massachusetts region.

Caked specializes primarily in gourmet cupcakes, focusing on unique flavors and a balanced sweetness profile, available for delivery.

  • Gourmet Cupcakes: The core offering, known for being "delicious," "not too sweet," and "very flavorful/unique." They aim to provide a high-quality dessert experience.
  • Variety of Unique Flavors: While specific flavors aren't detailed, reviews indicate a focus on "unique" taste profiles, suggesting a rotating or specialized menu of cupcake options.
  • Delivery Service: A key service, offering delivery to various locations, including Cambridge, as highlighted by a customer from New York ordering for their brother. This convenience is a major advantage for customers.
  • Customization/Personalization: They go "out of their way to get a card" to write a message on the box, indicating a willingness to personalize orders for special occasions like birthdays.
  • Online Ordering: The presence of a "very professional website" suggests that orders are primarily placed online, providing a streamlined and accessible process for customers.
  • Special Occasion Focus: Their cupcakes are highly suitable for birthdays and other celebrations, making them a go-to for gifting and party desserts.

Caked presents several features and highlights that are particularly relevant for customers in Massachusetts, especially those seeking quality and convenience in their dessert orders.

  • Emphasis on Flavor and Balanced Sweetness: A significant highlight is the quality of their cupcakes, described as "delicious," "very flavorful/unique," and importantly, "not too sweet." This appeals to a wide audience who may find traditional bakery items overly sugary.
  • Convenient Delivery Service: The availability of home delivery, especially for areas like Cambridge from a Boston base, is a major advantage. This service is crucial for customers sending gifts or arranging desserts for events without the need for in-person pickup.
  • Thoughtful Personalization: The willingness to go "out of their way" to include a personalized card demonstrates a commitment to customer satisfaction and adds a special touch for gift orders.
  • Professional Online Presence: The mention of a "very professional website" indicates an easy and streamlined ordering process, enhancing the overall customer experience from initial inquiry to order placement.
  • Focus on Quality Ingredients/Craftsmanship: While not explicitly detailed, the consistent praise for their taste and unique flavors implies a dedication to high-quality ingredients and careful preparation.
  • Customer-Centric Approach (as demonstrated by positive experience): Despite a negative review, the positive experience described by a New York customer highlights instances where Caked has demonstrated excellent customer service, including timely delivery and proactive communication. This suggests a potential for strong customer care when operations run smoothly.

To place an order or inquire about Caked's gourmet cupcakes for delivery in the Boston area, please use the following contact information. Given their operational model, online inquiries or phone calls for pre-orders are likely the primary methods of contact.

Address: 196 Quincy St, Boston, MA 02121, USA

Phone: (718) 473-4112

Mobile Phone: +1 718-473-4112

Website and Social Media: (While a website is mentioned as professional, and social media exists, no direct links were provided in the prompt. It is recommended for users to search for "Caked Boston" online.)

Caked is a suitable choice for locals in Massachusetts, particularly those in the Boston and Cambridge areas, for its convenient delivery service and its focus on crafting unique and not-too-sweet gourmet cupcakes. For residents looking to send a thoughtful gift or provide delicious desserts for a birthday or special occasion without the hassle of pickup, Caked's delivery model is a significant advantage. The emphasis on "very flavorful/unique" cupcakes that are "not too sweet" caters to a discerning palate, offering a refreshing alternative to standard bakery fare. While past operational issues have been noted, the positive customer experience detailed in one review highlights their capability for excellent service, including personalization and timely delivery, when operations are running smoothly. For Massachusetts locals seeking high-quality, flavorful cupcakes that can be conveniently delivered for various celebrations, Caked offers a specialized and appealing option that can make any event a little sweeter, adding a gourmet touch to their dessert choices.

VISIT FEATURES

Services and accessibility

These attributes come from the directory record and should be confirmed when essential.

Service options

  • Delivery
  • Takeaway

Payments

  • Debit cards
  • Credit cards
PHOTOS

See the bakery

No visitor photos are available in this record.

VISITOR FEEDBACK

Reviews and recurring themes

Read individual comments as personal experiences, not verified guarantees.

cupcakes 2
★ 5.0

I had a great experience with Caked. I live in New York and placed an order for delivery to my brother in Cambridge. I asked if the owner could write “Congratulations” on the box, and they went out of their way to get a card! They also delivered the cupcakes on time and called to confirm that they could leave them outside his apartment . As to the cupcakes, my brother said they’re delicious. Not too sweet and very flavorful/unique. I will be ordering from Caked next time I need cupcakes. Thank you!

Mar 9 · Samantha Horowitz
★ 1.0

I put in an order January 16, 2024 for a dozen cupcakes for my girlfriend’s birthday. Her favorite thing on this planet is cupcakes. They have a very professional website which looks 100% legit. Searching their social media, no new posts since 2023. After I put my order in, I got a confirmation that it was accepted. Fast-forward to February 3rd, when the order was supposed to be delivered. Radio silence. No updates on shipping or production. I called the business 10 or so times. No answer. After further sleuthing, it seems the business has frozen pipes or some issue. I understand. That’s business, but let people know. Put out some posts on social media. Take down the website or put a disclaimer on the website. Change the voicemail of the phone number. Instead, my girlfriend’s birthday is ruined.

Feb 4 · Alex Besmer
★ 1.0

Ordered from here and they made my doordasher wait there half an hour before canceling. Didn't call or give a reason. Feel worse for the doordasher than myself. If you can't fulfill an order just let the person know!

Apr 15 · Nick Hallowell
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About this listing

This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.

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