Great Cuban pastries.......But please clean the doors !!!!!!It really blows away a good coffee stop!!!!! FIRST IMPRESSIONS ARE FUNDAMENTAL !
Aug 26 · John PCAO Bakery & Cafe
9753 SW 72nd St, Miami, FL 33173, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 9753 SW 72nd St, Miami, FL 33173, USA
- Phone
- (786) 953-7243
- Website
- Visit official site
- Rating signal
- 4.0 from 153 recorded reviews
Listed operating hours
- Monday6:00 AM – 6:00 PM
- Tuesday6:00 AM – 6:00 PM
- Wednesday6:00 AM – 6:00 PM
- Thursday6:00 AM – 6:00 PM
- Friday6:00 AM – 6:00 PM
- Saturday6:00 AM – 6:00 PM
- Sunday7:00 AM – 4:00 PM
About and visit notes
Introduction / Overview
For Florida residents seeking a truly authentic taste of Cuban and Latin American culinary traditions, CAO Bakery & Cafe stands out as a vibrant and essential destination. Located in the heart of Miami, CAO is more than just a bakery; it is a full-service cafe offering an extensive menu that spans from traditional breakfast items to hearty Cuban plates and, of course, a dazzling array of fresh-baked goods. Categorized specifically as both a Bakery and a Cafe, this establishment caters to those looking for a quick morning coffee, a leisurely dine-in lunch, or catering trays for their next big event. The business proudly identifies as Latino-owned, contributing to the rich cultural tapestry of the Miami-Dade area. Its extensive menu and convenient services firmly establish CAO Bakery & Cafe as a must-visit spot for local users across the Florida region looking for quality, tradition, and flavor.
The scope of offerings at CAO is impressive, covering all dining needs from the first 'cafecito' of the day to substantial meals. Patrons can find classic Cuban staples like the Croqueta Preparada, Medianoche sandwich, and Pan con Bistec, alongside a wide selection of international favorites, ensuring there is something for every palate. The popularity of its traditional Cuban pastries is high, with one customer specifically praising the "Great Cuban pastries" found here. The full menu detail underscores a dedication to providing both quality and variety, making it a reliable spot for daily cravings or special occasions.
Location and Accessibility
CAO Bakery & Cafe is conveniently situated at 9753 SW 72nd St, Miami, FL 33173, USA. This location places it centrally for residents in the Kendall and surrounding areas of Miami-Dade County. Accessibility is a key feature of this location, making it welcoming for all members of the Florida community. Patrons benefit from several accessibility features designed to ensure a smooth visit for everyone. Specifically, the cafe offers a Wheelchair accessible entrance, a Wheelchair accessible parking lot, a Wheelchair accessible restroom, and Wheelchair accessible seating. Furthermore, parking is made easy with both a free parking lot and the availability of free street parking, addressing one of the common frustrations of urban dining. The strategic placement and robust accessibility features of CAO Bakery & Cafe highlight its commitment to serving the entire local community effectively and comfortably.
This location also provides a central hub for various service options, accommodating different lifestyles and schedules. Whether a customer is planning a quick visit or intending to dine in, the easy accessibility and array of services are designed for convenience. The presence of restrooms and comfortable amenities further enhances the experience for those choosing to sit down and enjoy their meal or coffee.
Services Offered
CAO Bakery & Cafe provides a comprehensive range of services tailored for the busy Florida lifestyle. These services ensure that customers can enjoy CAO's extensive menu offerings whether they are at home, on the go, or dining on-site. The establishment’s combined classification as a bakery and cafe allows for maximum flexibility.
- Delivery: For the ultimate convenience, CAO offers delivery service, bringing fresh pastries, sandwiches, and hot Cuban plates right to the customer's door.
- Takeout: Customers can quickly place their orders and pick up their food and coffee for enjoyment at another location.
- Dine-in: The cafe provides comfortable seating for patrons wishing to savor their meal or coffee on-site. The availability of a Restroom supports a comfortable dine-in experience.
- Breakfast Service: Breakfast is available as a dedicated dining option, featuring unique items like 'The Original,' 'Cuban Benedict,' and the 'Bacon, Egg & Queso Sandwich.'
- Catering/Party Trays: The cafe offers specialized trays for events, including the 'Tray of Pastelitos y Croqueticas' in various counts, 'Bandeja de Bocaditos Surtidos,' and appetizer trays like 'Tray of Tequenos de Queso,' making it a reliable source for party planning.
- Payment Flexibility: Credit cards, Debit cards, and NFC mobile payments are all accepted, allowing for quick and secure transactions.
Features / Highlights
The essence of CAO Bakery & Cafe lies in its unique blend of traditional Cuban bakery staples and a full-service cafe environment, distinguished by several key features and offerings.
- Extensive Latin American Pastry and Croqueta Selection: The menu boasts an impressive variety, including 'Pastelitos de Guava,' 'Pastelitos de Queso,' 'Croqueta House Ham,' 'Croqueta Bacalao,' and regional specialties like 'Pan De Bono,' 'Tequeno Cheese,' and Venezuelan/Colombian empanadas, offered both individually and in bulk party trays.
- All-Day Cuban Cafe Fare: Beyond pastries, CAO offers substantial meals, including multiple Cuban plate options (like Ropa Vieja, Palomilla, and Churrasco) that come with white rice, black beans, and a choice of plantains or maduros.
- Signature Sandwich Series: The menu features classic Cuban sandwiches alongside the "HOLY CAO" series, which promises a "bold and creative spin on classic favorites," with unique items like the 'Croqueta Club' and 'Frita Smash.'
- Comprehensive Coffee Menu: The cafe offers a full range of Cuban and American coffee drinks, from the traditional 'Cafecito' and 'Cortadito' to multiple sizes of 'Cafe Con Leche' and iced options like 'Iced Coffee,' catering to all coffee preferences.
- Full Accessibility: The establishment is fully equipped with a wheelchair accessible entrance, parking, seating, and restroom, demonstrating a strong commitment to inclusivity for all community members.
- Latino-Owned Identity: The business proudly identifies as Latino-owned, resonating with the rich cultural heritage of the Miami community.
Contact Information
For up-to-date information, ordering, or inquiries, Florida locals can reach CAO Bakery & Cafe using the following contact details:
Address: 9753 SW 72nd St, Miami, FL 33173, USA
Phone: (786) 953-7243
Mobile Phone: +1 786-953-7243
What is worth choosing
Choosing CAO Bakery & Cafe offers Miami residents a unique opportunity to access authentic, high-quality Cuban and Latin American food in one convenient and accessible location. The sheer breadth of the menu, encompassing fresh pastries, full Cuban plates, and specialty sandwiches like the 'Pan Con Churrasco' and the creative 'HOLY CAO' series, ensures that this is a venue that can satisfy any craving, at any time of day. The commitment to accessibility, evidenced by the availability of free parking and a fully wheelchair-accessible facility, further enhances its appeal as a local hub.
It is important to note, however, that while the food is highly regarded—with one customer specifically praising the "Great Cuban pastries"—customer experiences regarding management demeanor have been a point of discussion. One detailed review reported an "awful experience" involving a manager, Elina, yelling aggressively at employees, prompting the customer to leave. This isolated but serious feedback suggests that while the products are excellent, the customer service environment, specifically regarding management interaction with staff, may be inconsistent. Local patrons should be aware of this specific reported experience.
Despite the reported internal issues, CAO's popularity and extensive menu options, coupled with its commitment to full services like delivery and catering, make it a powerful choice for those prioritizing authentic flavor and convenience in the Miami area. The cafe’s extensive selection of party trays ensures it is a favorite for event planners, and the dedicated breakfast menu provides a strong start to the day. For Florida locals, CAO Bakery & Cafe is worth choosing for its authentic, expansive, and high-quality Cuban menu, its convenience, and its physical accessibility, provided one is prepared for the potentially challenging environment reported in the available customer feedback.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
From the business
- Identifies as Latino-owned
Service options
- Delivery
- Takeout
- Dine-in
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Coffee
Dining options
- Breakfast
Amenities
- Restroom
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- Credit cards
Parking
- Free parking lot
- Free street parking
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
Awful experience. While placing my order, I heard a woman yelling aggressively at the employees. I later realized it was the manager, Elina. She was not only screaming but also making physical threats. It was disturbing and unprofessional to the point that I felt bad for the staff, left immediately, and will not return.I honestly hope the employees report this to OSHA or even consider civil action, because no one should be treated this way in a workplace. I’ve lived in this neighborhood for decades and have never seen such open mistreatment of employees in front of customers. It makes me think that behind Elina’s smile is hostility waiting to surface.I rarely leave negative reviews, especially where hardworking employees are involved, but for the sake of the community I feel compelled to share this. I hope this reaches the owners, who I’ve heard are very kind people. I strongly suggest they take action, because this type of behavior could cost them more than just a customer. It also reflects poorly on the hiring and management process.God bless!!
Aug 17 · Just a HumanGreat place for getting a Cuban breakfast. Very sweet the attendant.
Apr 26 · Alain AlvarezErika, Danay, Racheli & Elina make an excellent caring team of Service Top quality Fresh food in very short time! Congratulations!!!
Aug 30 · Roberto Antonio MonroigI have been going to this bakery since they opened up. They started off AMAZINGLY, unfortunately, the last three times has been a total disappointment. My husband and i kept saying, maybe it’s just a bad day, but, apparently that’s not the case.I ordered three guava pastry and eight ham croquetas, one guava and cheese pastry and two cheese.Let’s just say that the picture posted is the pastry that has the MOST guava in it. It’s more a dough pastry. Just a thin layer of guava. REALLY??! Unacceptable to us. (O even asked the young lady helping us to pick the ones with lots of guava 😳)The ham croquetas (although I asked to have fresh ones made and was told they had just been made) they were soggy, lots of breading and less ham. We had to put them in the air fryer when we got home.The others, we just threw away. We will not be back. The quality I used to rave about with this bakery is no longer there. Disappointing to say the least.I will say that the service is still good. Will go back to our old bakery instead.
Apr 26 · Eddy PrietoCompare another bakery nearby
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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
