This place was amazing. You go, you ring the bell, the door opens (just the top), he says “how many pies” you say, “one pie”, he says “flavor”, you say “STRAWBERRY RHUBARB”, he says “classic crust or crumb crust”, you say “CRUMB CRUST” he says “$20” you say “nevermind I’ll take two”. He leaves. He returns. You have two INCREDIBLE pies. We will stop at Cindy’s Pies on every trip to the finger lakes from here forevermore.One small caveat: the sign for the place is “Cindy’s Grape Pies”. This is not true. The owner is not Cindy, you can only buy grape in September and they also sell cookies and tarts. None of these facts should deter the persevering traveler but just wanted to share.
Jul 8 · Justin BoogaardCindy's Pies
5 Academy St, Naples, NY 14512, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 5 Academy St, Naples, NY 14512, USA
- Phone
- (585) 374-6122
- Website
- Visit official site
- Rating signal
- 4.0 from 143 recorded reviews
Listed operating hours
- MondayClosed
- TuesdayClosed
- WednesdayClosed
- ThursdayClosed
- Friday10:00 AM – 5:00 PM
- Saturday10:00 AM – 5:00 PM
- Sunday10:00 AM – 5:00 PM
About and visit notes
For many New Yorkers, especially those who cherish the charm of the Finger Lakes region, a trip to Naples, NY, isn't complete without a stop at a local institution that has built a reputation on pure, unadulterated deliciousness: Cindy's Pies. This isn't your average bakery; it's a unique experience, steeped in local tradition and a commitment to incredible flavor that has spanned over five decades. While the sign might say "Cindy's Grape Pies," and grape pies are indeed a regional specialty, this legendary spot offers so much more to tantalize your taste buds. In a state as rich in culinary diversity as New York, discovering a place with such character and quality is a true delight. This article will provide an engaging and informative look at Cindy's Pies, guiding local users through its distinctive approach, beloved offerings, and why it remains a must-visit destination in the heart of the Finger Lakes.
Cindy's Pies is known for its distinctive and somewhat theatrical customer experience, as recounted by delighted patrons. Imagine approaching a charming house, ringing a bell, and engaging in a memorable, no-frills transaction that culminates in acquiring "two INCREDIBLE pies." This unique, personal touch, described as having "wonderful customer service," sets it apart from conventional retail bakeries. It's a place where the human interaction is as memorable as the product itself. Moreover, the fact that this business has been "around for about fifty years" speaks volumes about its enduring quality and dedication to its craft. Despite some playful "caveats" regarding its signage and seasonal grape pie availability, the message is clear: the quality of the pies, cookies, and tarts at Cindy's Pies is undeniable, making it a place that secures a spot on "every trip to the Finger Lakes from here forevermore."
Cindy's Pies is charmingly located at 5 Academy Street, Naples, NY 14512, USA. This address places it right in the heart of Naples, a picturesque village nestled in the beautiful Finger Lakes region of New York. Naples is renowned for its scenic beauty, particularly during the grape harvest season, and Cindy's Pies has become an integral part of its local charm.
Accessibility to Cindy's Pies is straightforward for both local residents and visitors exploring the Finger Lakes. Academy Street is a well-known street within the village, easily navigated by car. While it operates from what appears to be a residential-style setting, its long-standing presence means it's a recognized landmark for pie enthusiasts. Parking is typically available on the street or nearby, allowing for convenient stops to pick up your desired treats. Its location within the village makes it an easy addition to any itinerary that includes exploring Naples' shops, wineries, or natural attractions. The journey to Cindy's Pies is often part of the adventure, leading you to a truly unique and delicious experience that has captivated New Yorkers for generations.
Cindy's Pies, while particularly famous for its grape pies, offers a delightful selection of baked goods that extend beyond its namesake. Their commitment to flavor and quality shines through in every item.
- Pies (Various Fruit Flavors): While grape pies are a star, especially in September during the grape harvest, Cindy's offers other incredible fruit pies throughout the year. The "STRAWBERRY RHUBARB" pie is notably lauded, available with a "classic crust or crumb crust." Cherry pies are also a popular and "flavorful" option, and it's highly likely they offer other seasonal fruit pies based on local availability.
- Grape Pies: As a specialty of Naples, NY, their grape pies are legendary, made from the locally reaped Concord grape. These are typically available seasonally, especially around the Naples Grape Festival in September and October, though the filling can be frozen for baking year-round. They are known for being "sweet" with an "ultra flaky double crust."
- Cookies: Beyond pies, customers enjoy their cookies, with "cherry cookies" specifically mentioned as a delicious purchase. It's reasonable to expect a variety of other cookie types.
- Tarts: The bakery also sells tarts, which likely include both fruit and possibly savory options, providing another delightful single-serving treat.
- Free Samples: A testament to their confidence in their product and excellent customer service, they are known to offer "free sample" tastings, allowing customers to try before they buy.
Cindy's Pies distinguishes itself with several unique features and highlights that contribute to its legendary status among pie enthusiasts in New York.
- The "Dutch Door" Experience: The unique interaction where you "ring the bell, the door opens (just the top)" and engage directly with the owner is a memorable and charming highlight that sets it apart from traditional retail bakeries.
- Incredible Pie Quality: Consistently described with superlatives like "amazing," "delicious," and "INCREDIBLE," the pies are the undeniable star. The taste, crust quality (whether classic or crumb), and flavorful fillings receive universal acclaim.
- Local Institution with Decades of History: The business has been around for "about fifty years," showcasing its enduring quality and deep roots within the Naples community. This long-standing presence speaks to its consistent excellence.
- Personalized Customer Service: Despite the unique ordering process, customers rave about "wonderful customer service," highlighting the friendly and welcoming nature of the interactions.
- Regional Specialty Focus (Grape Pies): While offering variety, Cindy's strong association with the Naples grape pie tradition is a major draw, especially for those seeking this unique Finger Lakes delicacy.
- "Will Stop on Every Trip": The overwhelming sentiment from customers is that a visit to Cindy's Pies becomes a permanent fixture on future trips to the Finger Lakes, indicating extreme satisfaction and loyalty.
- Beyond Grape: Despite its name, the availability of other celebrated flavors like strawberry rhubarb and cherry, as well as cookies and tarts, demonstrates a broader appeal than just grape pies.
- Charming and Unassuming Presence: Operating from what appears to be a home, it offers a refreshing, authentic, and unpretentious experience, making customers feel like they've stumbled upon a hidden gem.
For those planning to experience the unique charm and delicious offerings of Cindy's Pies, here is the essential contact information:
Address: 5 Academy St, Naples, NY 14512, USA
Phone: (585) 374-6122
Mobile Phone: +1 585-374-6122
It is important to note that due to the seasonal nature of grape pies and the unique operational style, it's advisable to call ahead for specific inquiries, especially outside of grape harvest season (typically September-October), to confirm availability of specific flavors or operating hours.
Cindy's Pies is exceptionally well-suited for New Yorkers, particularly those who appreciate authentic, high-quality baked goods with a unique local flair. For residents of Naples and visitors exploring the scenic Finger Lakes, it offers a truly distinctive and memorable culinary experience that stands apart from mass-produced options. The fact that customers vow to make it a perpetual stop on "every trip to the Finger Lakes" is the strongest testament to its appeal.
Its half-century legacy speaks to a consistent commitment to excellence, delivering not just pies, but a piece of local heritage. The charmingly idiosyncratic ordering process and the "wonderful customer service" create a personal connection that larger establishments simply cannot replicate. Whether you're a connoisseur of the famed Naples grape pie, a lover of classic fruit pies like strawberry rhubarb and cherry, or simply seeking delicious cookies and tarts, Cindy's Pies delivers on all fronts. Supporting this local institution means embracing the unique character of the Finger Lakes region and indulging in truly "INCREDIBLE" baked goods that embody the heart and soul of New York's culinary landscape. It’s more than a bakery visit; it’s an unforgettable part of the Naples experience.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
Delicious! Wonderful customer service & the pies were so flavorful! We were grateful for a free sample & bought cherry cookies and a cherry pie. We were told the business has been around for about fifty years - incredible.
Jan 16 · Brandy LeBlancA new favorite place to go. Every fall we take a drive to Naples, enjoy the foliage and pick up a grape pie from Monica's. This year though when I searched for Monica's website to see what hours they were open I found out they had closed their doors for good. Well I still wanted to get a grape pie and Cindy's Pies came up in my search so that is where we went. The grape pie was mouth watering, better than I have ever had. We also grabbed 8 tarts of different flavors that were just as fabulous as the pie. Our new yearly ritual will definitely include a stop at Cindy's Pies 🥧
Nov 17 · Kathy MackenzieIf you want a homemade pie that is extremely fresh stop in here! We got a baby tart to eat immediately because I literally couldn’t wait and then got a large grape pie.Very clean professional and high end bakery that Cranks out some of the best pies you’ve ever had !
Oct 25 · AMHHolly is the greatest! I can't wait to come back in September when it's time for Grape Pies!
May 18 · Clinton CunninghamCompare another bakery nearby
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