Cinnabon used to hit harder than this. Either that or the location needs some adjustments. I merely came here to try this place out and add it to my review resume. Perhaps the only good part of this location is that the service was solid and attentive. I wish the feeling was mutual with what I ordered though, but I'll get to that in a bit.Service is pretty good. Area is a bit on the small side, reducing it to an only takeout location. Maybe I caught the place in a bad time but I was not a fan of what I ordered. What caught my eye was the Oreo Cinnabon and the cookies and creme chillata. I thought I paid a little too much for my liking, $8 for the Oreo Bon and $5 for the chillata (which was fair) plus tax and it all came up to $15. I would've forgiven it if the food was good but I can't give it that grace this time.My Oreo Bon felt tough when it shouldn't be this resistant digging into it with the fork and the taste was barely there. I have to question the freshness of the Oreo Bon because there should be a lot more flavor into the cinnabon. I've never encountered this problem with the Queens Center and Broadway Mall in Hicksville locations. I couldn't finish it in lack of trying to do so and the chillata was just average. The chocolate was there but I wasn't wowed by it. It left more questions than answers.I can't in good faith endorse this location. This review was initially a 3 star due to me giving this place the benefit of the doubt for it's above average service but this food gave me the gnarliest stomach bug because of the stale cinnabon and less than impressive shake I had, it was not a pleasant experience. If you want to go to a Cinnabon location where the food is fresh and the drinks have taste to it, go to their Queens Center and Broadway Mall locations.
Jul 6 · Sledge WilliamsCinnabon
147-40 Archer Ave, Jamaica, NY 11435, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 147-40 Archer Ave, Jamaica, NY 11435, USA
- Phone
- (929) 709-2653
- Website
- Visit official site
- Rating signal
- 3.0 from 51 recorded reviews
Listed operating hours
- Monday10:00 AM – 10:00 PM
- Tuesday10:00 AM – 10:00 PM
- Wednesday10:00 AM – 10:00 PM
- Thursday10:00 AM – 10:00 PM
- Friday10:00 AM – 0:00 AM
- Saturday10:00 AM – 0:00 AM
- Sunday10:00 AM – 9:00 PM
About and visit notes
For New Yorkers with a craving for that classic, warm, gooey cinnamon roll, Cinnabon has long been a go-to name. Nestled in the bustling Jamaica neighborhood of Queens, the Cinnabon location at 147-40 Archer Ave offers a familiar taste of indulgence in a convenient setting. While chain establishments often provide a consistent experience, local nuances can sometimes shape a particular outlet's character. This specific Cinnabon aims to bring its iconic sweet treats to the heart of Jamaica, catering to residents and commuters seeking a comforting bite or a refreshing drink.
Cinnabon is globally recognized for its signature cinnamon rolls, known for their irresistible aroma and decadent frosting. This Jamaica, Queens location provides access to those same beloved items, serving as a quick stop for a sweet tooth fix. As a spot designed for convenience, it primarily caters to a grab-and-go clientele, perfect for the fast-paced lifestyle of New Yorkers. While some local feedback suggests a varied experience, the underlying promise of a classic Cinnabon treat remains a key draw for many in the area looking for that familiar burst of sweetness.
The Cinnabon outlet is strategically located at 147-40 Archer Ave, Jamaica, NY 11435, USA. This address places it in a highly active and central part of Jamaica, Queens, making it exceptionally accessible for a wide array of New Yorkers. Archer Avenue is a significant thoroughfare, known for its commercial vibrancy and robust transportation links, which is a major advantage for any business in this urban landscape.
Accessibility is paramount in New York City, and this Cinnabon location benefits immensely from its prime position. Archer Avenue is a major hub for public transportation in Queens. It is well-served by numerous MTA bus lines, providing extensive coverage across the neighborhood and connecting to other parts of the borough. Crucially, the bakery is also within close proximity to major subway stations, including those serving the E, J, and Z lines at Sutphin Blvd-Archer Ave-JFK Airport, as well as the Long Island Rail Road (LIRR) at Jamaica Station. This unparalleled connectivity means that whether you are commuting to or from work, running errands, or simply passing through Jamaica, this Cinnabon is an incredibly easy and convenient stop. While parking might be limited on a busy street like Archer Avenue, the excellent public transit options largely mitigate this concern, making it a highly accessible spot for anyone in the area.
Cinnabon, as a well-known chain, primarily focuses on a core set of beloved sweet treats and complementary beverages. Based on typical Cinnabon offerings and customer feedback for this specific location, here are the services and products you can expect:
- Signature Cinnamon Rolls: The main attraction, featuring the classic Cinnabon cinnamon rolls with cream cheese frosting.
- Oreo Cinnabon: A specific, themed variation of their classic roll, incorporating Oreo cookies.
- Chillattas: Blended iced beverages, such as the Cookies and Cream Chillatta, designed to be a refreshing complement to the baked goods.
- Other Sweet Baked Goods: While not explicitly detailed in reviews, Cinnabon typically offers a range of smaller baked goods like MiniBons, BonBites, and various types of cookies.
- Coffee and Hot Beverages: Standard coffee and other hot drink options are generally available to pair with the sweet treats.
- Takeout Only Focus: As noted by a customer, the smaller space often reduces it to a primary "takeout location," indicating a focus on quick service for customers on the go.
- Payment Options: Typically, Cinnabon locations accept various payment methods, including credit cards and cash.
This Cinnabon location, while offering the familiar brand experience, has elicited some specific feedback from local customers, highlighting certain features and areas for consideration:
- Attentive and Solid Service: Multiple reviews commend the staff for being "solid and attentive" and providing "pretty good" service, indicating a positive interaction with the employees.
- Compact Space, Primarily for Takeout: The location is described as "a bit on the small side," suggesting it is more geared towards customers grabbing items to go rather than extensive dine-in experiences.
- Familiar Cinnabon Offerings: It provides access to well-known Cinnabon products, including the classic cinnamon rolls and popular Chillatta drinks, which can be a draw for brand loyalists.
However, it is crucial to also note the significant concerns raised by customers:
- Inconsistent Product Freshness and Quality: Several reviews express disappointment with the freshness and taste of the baked goods, particularly the Oreo Bon, describing it as "tough" with "barely any taste." One review even linked the food to a "gnarliest stomach bug," strongly questioning the freshness.
- Perceived High Price-to-Value Ratio: A customer felt they "paid a little too much" for the quality received, despite finding the Chillatta price fair, implying that the overall value of the combo was not satisfactory.
- Professionalism Concerns: One review detailed an incident of "very unprofessional and disrespectful" behavior from staff, citing a lack of attentiveness and focus on customers during an observed "family reunion" behind the counter.
- Recommendation for Alternative Locations: Critically, multiple customers suggest visiting other Cinnabon locations (e.g., Queens Center and Broadway Mall in Hicksville) for a better experience regarding food freshness and taste.
For those looking to contact or visit this Cinnabon location, here is the information:
Address: 147-40 Archer Ave, Jamaica, NY 11435, USA
Phone: (929) 709-2653
Mobile Phone: +1 929-709-2653
For New Yorkers, especially those in the Jamaica, Queens area, the Cinnabon on Archer Avenue offers a convenient option for accessing the brand's well-known sweet treats. Its prime location, with exceptional access to major subway lines, LIRR, and numerous bus routes, makes it an incredibly easy stop for commuters and locals alike who are on the go. If you're looking for a quick, familiar sweet treat during your travels through this busy transit hub, the convenience factor is certainly a strong point.
However, potential visitors should be aware of the mixed feedback regarding product quality and customer experience. While the service itself has been described as attentive by some, concerns about the freshness of the baked goods and occasional unprofessional behavior from staff have been raised. For those who prioritize a consistently fresh product and a guaranteed premium experience, some customer reviews suggest that other Cinnabon locations might offer a more satisfying visit. Nevertheless, if a swift and accessible dose of Cinnabon's iconic cinnamon flavor is what you're after, particularly when utilizing public transport in Jamaica, this Archer Avenue spot remains an available option for a quick indulgence.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- Takeaway
Offerings
- Coffee
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
Went here a few weeks ago on my way home from work due to a mean sweet tooth. Walked in and it was like a family reunion behind the counter. About 6 people (both employees and non employees) were behind the counter cooing over a baby. Stood there for a good 5 minutes as I watched them look at me and went back to the baby. As I turned to walk out, then someone proceeds to yell "Can I help you." Very unprofessional and disrespectful. They need to revamp the entire staff.
Jan 29 · Sandra AMy buns were hard and stale. Even after I heated them up at home. This location is not good at all.
Aug 22 · Geoviany Petit-MaitreMy classic cinnabon rolls were terrible from this location. It was dry due to the lack of icing, as well as the lack of cinnamon. I literally felt like I was eating just bread, and I paid $7 each for 2 classic rolls. I DO NOT recommend going to this location at all.
Dec 24 · Antionette GreenThe store has a good atmosphere, the employees are very friendly and very attentive to my order and the cinnamon rolls and bonbites I ordered were delicious.
Apr 19 · Alexis ChinchayCompare another bakery nearby
Sorted by geographic proximity from this bakery.



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