Employees were really kind to me. The only reason for 4 stars is because bay plaza is a high traffic mall so hard to get through. I asked for a Cinnabon with caramel and nuts and employees put a good amount. Employees were kind to me and offered a variety of drinks. I hope to be back soon. The place was also clean
May 18 · LizCinnabon
200 Baychester Ave, Bronx, NY 10475, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 200 Baychester Ave, Bronx, NY 10475, USA
- Phone
- (718) 841-6611
- Website
- Visit official site
- Rating signal
- 4.0 from 260 recorded reviews
Listed operating hours
- Monday10:00 AM – 9:00 PM
- Tuesday10:00 AM – 9:00 PM
- Wednesday10:00 AM – 9:00 PM
- Thursday10:00 AM – 9:00 PM
- Friday10:00 AM – 9:00 PM
- Saturday10:00 AM – 9:00 PM
- Sunday11:00 AM – 7:00 PM
About and visit notes
For many New Yorkers, the sight of a Cinnabon kiosk or storefront is a sign of an impending indulgence. The signature aroma of warm dough and legendary Makara® cinnamon is an unmistakable invitation to a sweet escape. The Cinnabon location within the Mall at Bay Plaza in the Bronx has become a beloved destination for locals seeking this particular brand of delicious comfort. This Cinnabon is more than just a quick stop; it's a place where a freshly baked cinnamon roll, served warm and smothered in signature cream cheese frosting, can truly make your day.
The core of the Cinnabon experience has always been its world-famous cinnamon rolls. These treats are made with a special, sweet dough that is filled with Makara® cinnamon, a unique spice that gives the rolls their distinctive flavor. Each roll is baked to perfection and then generously topped with a rich, freshly made cream cheese frosting. The result is a treat that is consistently described as warm, soft, and ooey-gooey, providing a fantastic sensory experience. Whether you’re a long-time fan of the Classic Roll or you prefer a decadent Caramel PecanBon®, the commitment to quality and flavor is always there.
Beyond the iconic cinnamon rolls, this Cinnabon location also offers a variety of other sweet treats and baked goods. Customers can find smaller versions of the classic roll, known as MiniBon®, as well as the bite-sized BonBites™ and CinnaSweeties®. This diverse menu ensures that there is a perfect treat for any level of craving, from a full-sized dessert to a quick snack. The bakery also offers a selection of beverages, including coffee and frozen drinks, that perfectly complement their baked goods. This variety and quality are why customers keep coming back, often making a visit a weekly ritual.
The Cinnabon at Bay Plaza is not just about the food; it’s also about the service. Customers consistently praise the employees for their kindness and positive attitude. The staff is known for being welcoming, attentive, and helpful, often taking the time to answer questions and offer recommendations. This friendly and professional service, even in a busy mall environment, contributes significantly to the overall positive customer experience. The cleanliness of the place is also a notable highlight, making it a comfortable and pleasant spot to stop and enjoy a treat.
One of the great things about this particular Cinnabon location is its ability to serve as both a quick-service counter and a place for larger orders. For those with a big appetite or those looking to share, the Cinnabon CinnaPacks are a great option, allowing customers to take home a box of warm, fresh cinnamon rolls to be enjoyed later. The fact that the rolls remain warm, soft, and flavorful even after being taken home is a testament to their quality and is a huge plus for locals who have to navigate the busy Bay Plaza traffic. The store is also a great option for catering, offering a variety of treats that are perfect for office meetings, parties, or family gatherings.
The Cinnabon brand has a long history of being a go-to for indulgent treats, and this location in the Bronx upholds that legacy with flying colors. It has created a space where the simple pleasure of a cinnamon roll can make a day feel special. The combination of a beloved product, consistently high quality, and friendly service has made it a standout destination within the Bay Plaza Mall. For anyone in the New York area with a sweet tooth, this Cinnabon is a place that delivers on its promises and is sure to be a satisfying experience every time.
Location and Accessibility
The Cinnabon at Bay Plaza is located at 200 Baychester Ave, Bronx, NY 10475, USA. It is situated within the bustling Mall at Bay Plaza, which is a major shopping destination in the Bronx. This location makes it a highly accessible spot, though its popularity means the surrounding area can be high-traffic. It is easily reachable by car and public transportation, serving a large portion of the Bronx community. The store is open Monday through Saturday from 10am to 9pm and on Sunday from 11am to 7pm, aligning with the mall's general operating hours.
Services Offered
- Fresh Baked Cinnamon Rolls: A variety of world-famous cinnamon rolls, including the Classic Roll and the Caramel PecanBon®, baked fresh daily.
- Variety of Sweets: A selection of other treats like MiniBon®, BonBites™, CinnaSweeties®, and Cookie BonBites™.
- Hot and Cold Beverages: A menu of hot coffees, iced drinks, and frozen beverages like the Mochalatta Chill® and frozen lemonades.
- Cinnapacks™: Catering options that allow customers to take home boxes of cinnamon rolls to share with family or for events.
- In-store and Take-out: A clean and comfortable environment for in-store purchases and the option for quick take-out orders.
Features / Highlights
- Freshly Baked Goodness: The rolls are always served warm, soft, and fresh, with a generous amount of frosting and cinnamon.
- Friendly and Kind Staff: The employees are known for their excellent customer service, making every visit a positive one.
- Clean and Organized Space: The shop is well-maintained and clean, contributing to a pleasant shopping experience.
- Perfect for Sharing: Cinnapacks™ offer a great solution for sharing treats at home or for special events.
- Consistent Quality: Customers consistently praise the quality and flavor of the rolls, noting that they taste great even after getting them home.
Contact Information
Address: 200 Baychester Ave, Bronx, NY 10475, USA
Phone: (718) 841-6611
Conclusion: Why this place is suitable for locals
The Cinnabon at the Mall at Bay Plaza is a perfect fit for New York locals, offering a reliable and delicious treat in a convenient location. Its position within a major shopping center makes it an easy stop during a day of errands or shopping. The consistent quality of the warm, gooey cinnamon rolls, combined with the friendly and efficient service, creates a stress-free and satisfying experience. Whether you’re looking for a quick pick-me-up, a dessert for your child, or a treat to share with the whole family, this Cinnabon delivers. It’s a place that brings a touch of sweet joy to the local community, making it a cherished part of the Bay Plaza shopping experience.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- In-store pick-up
- Takeaway
Accessibility
- Wheelchair-accessible entrance
Offerings
- Coffee
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
I have never had a bad experience here. But, I finally decided to put in my review. Although I always order the Large Warm Caramel Cinnabon, and only sometimes with a fantastic drink. It is always warm, soft, and flavorful even after arriving home... ooey, gooey. The service is also the way that it should be done and I had no complaints. My child who has a big appetite also really enjoyed and devoured their warm caramel cinnabons right away too...lol. I would like the photos to only speak for themselves. And, it keeps me coming here along with a craving for more. It has made the day! Thanks Cinnabon in Bay Plaza!
Feb 20 · AntoinetteFirst off I was hoping to purchase a plain Cinnabon with. My icing on the side . The young man at the front counter with the glasses on had very bad customer service skills ..Hd couldn’t even give me a decent answer when I asked if there were any Cinnabons coming out the oven soon so i could get a plain one with
Feb 25 · Andrea WilliamsPlace is always dirty. Their service is terrible and their food is always cold and bland you can see that the Cinnabons in the boxes are not fresh and old. Terrible!!!!
May 14 · gamerKThe food was good and I really like their costumer service the workers were very nice.
Mar 1 · AxzulCompare another bakery nearby
Sorted by geographic proximity from this bakery.

Auntie Anneu2019s
200 Baychester Ave The Mall at Bay Plaza, 3rd Floor, 200 Baychester Ave, Bronx, NY 10475, USA











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