BAKERY PROFILE

Cinnabon

★ 2.084 recorded reviews$1–10

11025 Carolina Pl Pkwy, Pineville, NC 28134, USA

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Cinnabon
PLAN THE VISIT

Essential details

Address
11025 Carolina Pl Pkwy, Pineville, NC 28134, USA
Phone
(980) 335-0353
Website
Visit official site
Rating signal
2.0 from 84 recorded reviews
HOURS

Listed operating hours

  • Monday11:00 AM – 7:00 PM
  • Tuesday11:00 AM – 7:00 PM
  • Wednesday11:00 AM – 7:00 PM
  • Thursday11:00 AM – 7:00 PM
  • Friday11:00 AM – 8:00 PM
  • Saturday11:00 AM – 8:00 PM
  • Sunday12:00 AM – 6:00 PM
About and visit notes

If you're a resident of the greater Charlotte area or just passing through the lovely town of Pineville, North Carolina, and a craving for an intensely satisfying, sweet, and comforting treat strikes, there’s one place that stands ready to answer the call: Cinnabon at the Carolina Place Mall. Known globally for its distinctively delicious, legendary cinnamon rolls, this location brings that same level of warmth and indulgence right to our doorstep. Far more than just a place for a quick snack, this Cinnabon outlet serves as a local haven for those seeking a moment of blissful sweetness and an escape from the everyday hustle.

This article is crafted specifically for our North Carolina neighbors, offering a clear, professional, yet friendly look at what makes this bakery location a sweet spot worth visiting. From their easily accessible location to the impressive array of sugary delights and convenient services, we'll cover everything you need to know about experiencing the famous "Bon" magic right here in Pineville.


Introduction / Overview

The scent of Cinnabon is unmistakable—a warm, intoxicating blend of Makara cinnamon, sweet dough, and rich, creamy frosting that practically guides you to the counter. For years, Cinnabon has perfected its craft, and the Pineville location continues this tradition with every roll baked fresh. This establishment operates as a dedicated Bakery with a clear focus: delivering those famous, irresistible, world-class cinnamon rolls and a compelling menu of other treats and beverages.

It's the perfect spot for a quick break while shopping at the mall, a celebratory treat, or a convenient grab-and-go option to satisfy a serious sweet tooth. The menu has expanded well beyond the classic roll to include smaller bites, decadent toppings, and take-home packs, ensuring there’s a perfect-sized indulgence for every craving. As a professional, specialized bakery, Cinnabon maintains a standard of quality and flavor that has cemented its status as a beloved treat destination worldwide, and locally here in North Carolina.


Location and Accessibility

The Cinnabon bakery is conveniently situated in one of the region's major shopping centers, making it highly accessible for shoppers, local residents, and commuters alike. Its location within the Carolina Place Mall in Pineville places it strategically for high visibility and easy access from major roads connecting Pineville to Charlotte and surrounding communities.

The specific address is 11025 Carolina Pl Pkwy, Pineville, NC 28134, USA. This placement offers numerous benefits, primarily ample parking associated with the mall, removing one of the typical hassles of visiting a standalone business. Furthermore, the location is designed to be inclusive and accommodating to all our North Carolina patrons. For those with mobility considerations, the facility offers a Wheelchair accessible entrance and Wheelchair accessible parking lot. This commitment to accessibility ensures that everyone in the community can easily enjoy a warm, freshly baked treat.


Services Offered

Beyond simply selling baked goods, the Cinnabon in Pineville provides a range of services designed for maximum customer convenience, whether you're looking for a quick bite or planning a gathering. These service options ensure you can enjoy their famous rolls on your terms:

  • In-store pickup: Allows customers to quickly grab their pre-ordered items without waiting in the regular queue.
  • Takeout: The standard, quick service for customers to place an order and take their items to enjoy elsewhere.
  • Delivery: For maximum convenience, customers in the Pineville and surrounding areas can have their favorite cinnamon rolls and treats brought directly to their home or office.
  • Quick visit planning: The operational style is geared towards efficiency, making it an ideal choice for a Quick visit when you're short on time.
  • Payment Flexibility: Accepts modern payment methods including Credit cards, Debit cards, and NFC mobile payments, making transactions swift and simple.

Features / Highlights

Cinnabon’s menu is what truly sets it apart, focusing on high-quality ingredients like their proprietary Makara cinnamon. The following highlights showcase the range and specialties available for North Carolina residents looking for a sweet indulgence:

  • The Classic Roll: The legendary foundation of the Cinnabon brand, featuring warm dough, Makara cinnamon, and signature cream cheese frosting.
  • Variety of Sizes: Offers the standard Classic Roll, the slightly smaller Minibon®, and the bite-sized BonBites™, catering to all appetite levels.
  • Decadent Topped Bons: A selection of rolls topped with premium ingredients, including the Caramel PecanBon®, TurtleBon (caramel, chocolate, and pecans), and limited-time favorites like the OREO® Bon.
  • CinnaPacks™: Convenient, ready-to-take-home packages of various roll sizes, perfect for sharing at the office, a party, or a family weekend treat.
  • Quick Bites: Smaller, easy-to-eat options like the ooey-gooey Center Of The Roll™, CinnaSweeties® (bite-size doughnut treats), and a Churro Stick.
  • Frozen Drinks: Specialty beverages such as the Chocolate Peanut Butter Cup Chillatta® Made With REESE'S, providing a cool, rich accompaniment to the baked goods.
  • Coffee and Refreshments: Standard offerings include hot Coffee, Lemonade, and Fountain Soda to pair with the sweet menu items.

Contact Information

For our North Carolina locals planning a visit, needing to inquire about an order, or looking for the hours of operation, here is the essential contact information for the Cinnabon location at Carolina Place Mall:

Address: 11025 Carolina Pl Pkwy, Pineville, NC 28134, USA

Phone: (980) 335-0353

Mobile Phone: +1 980-335-0353

While specific hours can vary, especially on holidays, the typical mall operating hours provide a general guide, making it a convenient stop during most shopping days.


What is Worth Choosing

For residents of North Carolina, choosing Cinnabon at Carolina Place Mall is about more than just grabbing a sweet treat—it’s about choosing a moment of pure, decadent enjoyment. What truly makes this establishment worth your visit is the consistency of their signature product and the array of options for any occasion. The unparalleled taste of the Classic Roll, with its unique Makara cinnamon and signature frosting, remains the core reason for its global appeal. When you choose Cinnabon, you're choosing a globally recognized standard of sweet indulgence that is delivered locally.

The availability of the CinnaPacks™ is a major selling point for our local users. These take-home packs are perfect for easy entertaining, bringing a special dessert to a gathering, or simply having a warm treat ready at home after a busy week. The option for Delivery and In-store pickup further enhances the value, allowing busy North Carolinians to enjoy their products without disrupting their day. Whether it's the rich, nutty crunch of a Caramel PecanBon®, the nostalgic taste of a featured Chocolate Peanut Butter Bon Made With REESE'S, or just a simple, perfect Classic Roll, Cinnabon in Pineville offers a reliable, accessible, and intensely satisfying experience. Despite occasional reports of inconsistent service, the quality of the famous baked goods remains the primary attraction, cementing its place as a must-visit bakery for sweet enthusiasts in the Charlotte area.

VISIT FEATURES

Services and accessibility

These attributes come from the directory record and should be confirmed when essential.

Service options

  • Delivery
  • In-store pickup
  • Takeout

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Offerings

  • Coffee

Planning

  • Quick visit

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards
PHOTOS

See the bakery

VISITOR FEEDBACK

Reviews and recurring themes

Read individual comments as personal experiences, not verified guarantees.

cinnamon rolls 9mall 6manager 6cashier 4icing 3butter 3cost 3phone 2menu 2employees 2
★ 1.0

i asked for extra icing and they gave me this not even a full cup. Plus the fact of the matter is there’s no icing on the cinnamon roll at that. Would not recommend i have been to so many different ones that have been so much better.

Sep 5 · dex sherif
★ 1.0

I had a very disappointing experience at this Cinnabon today due to one of the workers’ rude behavior. When I asked a simple question about the rewards program, the employee brushed me off and said he didn’t know, then impatiently asked “what I wanted” in a very dismissive tone. I noticed he treated the customer after me the same way, telling them “huh” and to “speak up,” which left the customer looking embarrassed and belittled. Strangely, when the next customer (a woman) ordered, he was suddenly polite, kind, and even wished her a nice day.To make matters worse, even after I had placed my order, I ended up waiting much longer than everyone else. While other customers who ordered after me got their food, I was still standing there waiting. The same worker eventually came back and tried to take my order again, even though I had already ordered, which showed he wasn’t paying attention at all.Overall, the service felt unprofessional and inconsistent, and it left me with a very negative impression. Cinnabon usually provides great treats and friendly service, but this experience was frustrating and disappointing.

Sep 21 · Lesly Perez
★ 5.0

Cinnabon will always taste great so my review is based on customer service.After a young gentleman made a mistake on my payment an employee by the name of Danielle stepped in. Patient, professional and resolution forward is all i can say! She assisted in fixing the issue and her positive demeanor was conducive to correcting the situation with satisfaction.She's the type of employee all employers look for! Top tier customer service

Aug 17 · Jasmine Baker
★ 1.0

This is my second time coming to this location the first time the girls there were rude. The young lady on the smoothies was rude talking to a boy and getting short with me. And today was a young man stopped taking my order to talk to a girl. My coworker said he was in the phone taking her order. Let’s get some professional adults working.

Aug 24 · Epiphany Kendell
★ 1.0

2:30 on a Tuesday afternoon I walked up with my kids. There were two visible employees but neither acknowledged us. We finally asked if anyone was able to help us and one girl pointed to the other and said she will when she’s done. The other girl finally piped up and told us we could go to the other register and she would help us when she was done what she was doing. Both had snotty attitudes so we left and got ice cream instead.

Feb 18 · Erin Bickle
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About this listing

This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.

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