BAKERY PROFILE

Cinnabon

★ 3.0112 recorded reviews$1–10

8111 Concord Mills Boulevard, Concord, NC 28027, USA

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Cinnabon
PLAN THE VISIT

Essential details

Address
8111 Concord Mills Boulevard, Concord, NC 28027, USA
Phone
(704) 979-1900
Website
Visit official site
Rating signal
3.0 from 112 recorded reviews
HOURS

Listed operating hours

  • Monday10:00 AM – 8:00 PM
  • Tuesday10:00 AM – 8:00 PM
  • Wednesday10:00 AM – 8:00 PM
  • Thursday10:00 AM – 8:00 PM
  • Friday10:00 AM – 8:00 PM
  • Saturday10:00 AM – 8:00 PM
  • Sunday11:00 AM – 6:00 PM
About and visit notes

Introduction / Overview

For residents and visitors in the greater Charlotte and North Carolina region, there are few aromas more instantly recognizable and irresistible than that of a Cinnabon bakery. This particular location, strategically placed within the popular Concord Mills Boulevard area, stands as a beacon for anyone craving that classic, gooey, world-famous cinnamon roll experience. It’s a dedicated bakery that focuses on perfecting one of life's sweetest pleasures: the expertly baked, generously frosted cinnamon pastry.

Cinnabon isn't just about the Classic Roll; it’s a destination for a variety of treats that satisfy any sweet tooth, whether you're looking for a quick pick-me-up or a substantial dessert. It operates with a clear focus on being a "Quick Bites" spot, meaning you can easily grab your favorite treat and be on your way without delay. From the moment you walk by, the sweet scent of Makara cinnamon and warm dough draws you in, making it a highly desirable stop during a busy day of shopping or travel through the Concord area.

The menu has evolved over the years to include delightful twists on the original, such as the various Topped Bons and the convenient, bite-sized BonBites™. Importantly for local North Carolina users, this location understands modern needs, offering versatile service options including Delivery, In-store pickup, and Takeout, ensuring that whether you’re in a hurry or want to indulge at home, your cravings are covered. This combination of iconic product quality and modern convenience makes Cinnabon at Concord Mills a highly valued local bakery option.

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Location and Accessibility

This must-visit Cinnabon location is prominently situated at 8111 Concord Mills Boulevard, Concord, NC 28027, USA. This places it right in the heart of one of the region's largest shopping and entertainment destinations. Being on Concord Mills Boulevard means the bakery is incredibly accessible for residents across Cabarrus County, as well as those driving from Charlotte, Kannapolis, and the surrounding areas via major interstates. It is an ideal stop for tourists visiting the area and local families enjoying a day out.

Accessibility has been well considered for all patrons at this location. It provides a Wheelchair accessible entrance, ensuring smooth entry and exit for everyone. Furthermore, designated Wheelchair accessible parking lot spaces are available, simplifying the visit from arrival to departure. This ease of access is a significant factor for North Carolinians looking for hassle-free stops.

In line with modern shopping expectations, the payment process is streamlined for a Quick visit. The bakery accepts all major payment methods, including Credit cards, Debit cards, and NFC mobile payments (such as Apple Pay or Google Pay). This flexibility ensures that grabbing a warm roll is as fast and simple as possible.

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Services Offered

While Cinnabon is famous for one flagship product, this Concord Mills location offers a diverse and appealing menu designed to cover all levels of indulgence, from a quick coffee pairing to a full party pack. Key services and product categories include:

  • Signature Cinnamon Rolls: The famous Classic Roll ($6.59), the smaller, personal-sized Minibon®, and the popular BonBites™—miniature, two-bite versions of the classic roll.
  • Specialty Topped Bons: Indulgent varieties such as the rich Caramel PecanBon® ($7.59), the decadent OREO® Bon, and various treats made with REESE'S, including the Chocolate Peanut Butter Cup Bon.
  • Convenient CinnaPacks™: Take-home packages, available in both Classic and MiniBon® sizes, designed for sharing, parties, or freezing for later. They even offer Colorful Frosting CinnaPacks for a fun, customizable at-home experience.
  • Quick Bites: A selection of smaller, easy-to-eat items perfect for on-the-go snacking, such as the Center Of The Roll™ (the best part!), Churro Stick, Cookie BonBite, and CinnaSweeties®.
  • Full Drink Menu: A range of beverages including hot Coffee, refreshing Lemonade, Fountain Soda, and specialty items like Flavored Cold Brew and the signature Mochalatta Chill®.
  • Frozen Indulgences: The popular frozen drinks line, including Chillattas®, Cold Brew Frozen Coffee, and Frozen Lemonade, with featured flavors like the Chocolate Peanut Butter Cup Chillatta®.
  • Delivery, Takeout, and In-Store Pickup: Flexible service options that cater to customers who prefer to order ahead, pick up quickly, or have their warm treats delivered right to their home or office in the local Concord area.

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Features / Highlights

This Cinnabon bakery shines due to its focus on a core product and its commitment to customer satisfaction and convenience, making it a reliable and delightful stop for the local North Carolina community.

  • The Iconic Scent of Freshness: The bakery’s greatest feature is the aroma, which guarantees the rolls are always served fresh, warm, and soft—a quality frequently praised by customers. As one review noted, "You can never go wrong with the classic Cinnabon. Nice and soft & warm."
  • The Center Of The Roll™: This exclusive product highlights the best part of the cinnamon roll—the moist, gooey center—offering a unique, highly satisfying snack that is a must-try for local fans.
  • Customizable Flavor Boosts: The option to purchase Add Ons such as a Side Of Caramel Frosting, Side Of Cream Cheese Frosting, Side Of Chocolate Sauce, or Side Of Pecans allows patrons to customize their treat or take extra flavor home.
  • Reese’s Partnership Items: The location features specialty items created through a collaboration with REESE'S, offering unique and extra-indulgent treats like the Chocolate Peanut Butter Cup Bon and its corresponding Chillatta®, giving local users exclusive flavor choices.
  • Quick-Serve Model: Designed entirely around the Quick visit planning element, Cinnabon excels at speedy transactions, making it the perfect stop for a quick dessert during a lunch break or while running errands.

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Contact Information

Connecting with the Cinnabon at Concord Mills is straightforward for local North Carolina customers looking to place an order or inquire about availability.

Address: 8111 Concord Mills Boulevard, Concord, NC 28027, USA

Phone: (704) 979-1900 (or Mobile Phone: +1 704-979-1900)

For local delivery services or to check operating hours, customers are advised to use the phone number or check major third-party delivery apps. As this location is situated within a major commercial center, its hours are typically aligned with the venue's operating schedule, often providing convenience throughout the day.

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What is Worth Choosing

For the North Carolina consumer, Cinnabon at Concord Mills is unequivocally worth choosing when the craving for a fresh, warm, world-class cinnamon roll strikes. While there are many bakeries, Cinnabon fills a specific niche: the indulgent, consistently perfect, convenience-focused treat.

What is most worth choosing here is the combination of the Classic Roll and the modern service options. The Classic Roll ($6.59) remains the gold standard—a warm, soft, and overwhelmingly generous treat that never disappoints, as customer reviews consistently attest. However, the true value for locals lies in the ability to access this iconic product with minimal effort, thanks to the commitment to Delivery, Takeout, and In-store pickup.

For those planning an event or a family weekend, the CinnaPacks™ are an excellent choice, providing multiple rolls ready to heat and serve. For the individual looking for a speedy treat, skipping the full roll for the BonBites™ or the gooey Center Of The Roll™ provides all the flavor with less commitment. Ultimately, Cinnabon offers a delicious, reliably warm experience with the necessary accessibility and speed to fit seamlessly into the busy lifestyle of North Carolina residents.

VISIT FEATURES

Services and accessibility

These attributes come from the directory record and should be confirmed when essential.

Service options

  • Delivery
  • In-store pickup
  • Takeout

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Offerings

  • Coffee

Planning

  • Quick visit

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards
PHOTOS

See the bakery

VISITOR FEEDBACK

Reviews and recurring themes

Read individual comments as personal experiences, not verified guarantees.

cinnamon rolls 14icing 7mall 5rude 3cashier 3people 3pan 2aggressive 2cold 2costumer 2
★ 4.0

You can never go wrong with the classic Cinnabon. I do want to try the oreo one they have too eventually. Nice and soft & warm.

Apr 22 · Derrick Weatherly
★ 2.0

The food was excellent but customer service given to my sister was extremely rude and could’ve been better but a different girl that helped me was excellent with her customer service!

Jul 23 · Destini Moultrie
★ 1.0

The atmosphere was horrible! I went once a few months ago and this hispanic young man was very respectful and polite helping me understand the menu better, but I went again today and the manager was very entitled and stuck up turning his back on me and laughing with his employees after i had trouble communicating with the new cashier. I DO NOT recommend this place to anyone!!!

Mar 29 · henry pendig
★ 2.0

Went yesterday 1-11, I live in Stanly County, which is 45 minutes from Concord Mills but the closest cinnabon to me. Cinnabon was the only reason for the mall trip, yesterday was my birthday and I had a reward for a free cold brew. They had no coffee at all. Got cinnamon rolls to take home. All the seating was roped off and not much in display. What was in the display they were taking out of the display case, though they were closing but they said no. This was the only day and time I could redeem my birthday coffee before the reward expires. This location used to be better.

Jan 12 · Jennifer Hildreth
★ 1.0

Cashier with pink headband on 6/21/25 at 7pm couldn't seem to keep her eyes off the handsome fella with twists. Had she been able to, she could've served the customers way before they baked 2 pans of Cinnabon and said they ran out. It was only 740pm when the other girl wearing a pink headband took out the freshly baked Cinnabons. No reason to not serve those to the customers whi were already in line prior to closing. Do better Corporate.

Jun 22 · n
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About this listing

This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.

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