Please know I’m telling you this because it is horrible and needs to be fixed. I don’t want anything refunded or a coupon etc.I purchased a pack of mini rolls and there were cockroaches in the rolls. One in the box, still alive but barely, and one in one roll. At least, those were the two we found after eating part of the dozen…We only get Cinnabon a handful of times each year, we’re in no way your biggest customer, but I don’t think we’ll be back after this.
Apr 19 · Beth HCinnabon
9090 Destiny USA Dr, Syracuse, NY 13204, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 9090 Destiny USA Dr, Syracuse, NY 13204, USA
- Phone
- (315) 471-7202
- Website
- Visit official site
- Rating signal
- 4.0 from 309 recorded reviews
Listed operating hours
- Monday11:00 AM – 8:00 PM
- Tuesday11:00 AM – 8:00 PM
- Wednesday11:00 AM – 8:00 PM
- Thursday11:00 AM – 8:00 PM
- Friday11:00 AM – 9:00 PM
- Saturday11:00 AM – 9:00 PM
- Sunday11:00 AM – 6:00 PM
About and visit notes
Welcome, New Yorkers! If you're on the hunt for an indulgent treat that truly hits the spot, allow us to introduce you to Cinnabon. While the brand is nationally recognized, their location in Syracuse offers that familiar, comforting aroma and taste that has made them a household name. For those in and around the New York region, especially if you're venturing upstate or exploring the shopping mecca of Destiny USA, Cinnabon stands as a beacon of deliciousness, promising warm, gooey cinnamon rolls and other delightful baked goods that are perfect for a pick-me-up or a sweet escape.
Cinnabon isn't just about cinnamon rolls; it's about an experience. From the moment you catch a whiff of their signature cinnamon and sugar blend, you know you're in for something special. This particular location upholds the brand's commitment to quality and flavor, providing a consistent and satisfying experience for every customer. Whether you're a long-time fan or new to the world of Cinnabon, this spot is a must-visit for anyone with a sweet tooth looking for a reliable and delectable treat.
One of the most appealing aspects of Cinnabon is its unwavering dedication to its core product: the classic cinnamon roll. Baked fresh throughout the day, these rolls are renowned for their soft, doughy interior, generous swirls of cinnamon and sugar, and a liberal slathering of their signature cream cheese frosting. It’s a taste and texture combination that’s hard to beat, making it a perfect indulgence for any time of day.
Conveniently situated within the expansive Destiny USA Dr, Syracuse, NY 13204, Cinnabon enjoys a prime spot that makes it highly accessible for locals and visitors alike. Destiny USA is one of the largest shopping centers in the United States, drawing in crowds from across New York and beyond. Its location within such a major hub means that finding Cinnabon is straightforward, whether you're driving in, using public transport, or simply navigating the mall.
For those driving, Destiny USA offers ample parking, making your visit hassle-free. The mall itself is well-connected to major roadways, ensuring a smooth journey. Public transportation options also serve the area, providing an easy way to reach the mall and, consequently, Cinnabon. Its placement within a bustling mall environment also means it’s a perfect stop during a shopping trip, a cinema outing, or a family day out. While the mall can get busy, the accessibility of Cinnabon within it means you're never too far from satisfying your sweet cravings.
It's worth noting that while the location is excellent for grab-and-go treats, some customers have mentioned that the seating areas, if utilized for an extended stay, might not always be perfectly maintained. However, for those looking to quickly pick up their favorite treats and enjoy them while continuing their mall activities, or to take home, the location is ideal.
- Freshly Baked Classic Cinnamon Rolls: The iconic, warm, gooey cinnamon rolls with signature cream cheese frosting.
- MiniBons: Smaller versions of the classic roll, perfect for a lighter treat or for kids.
- Caramel PecanBons: The classic cinnamon roll topped with rich caramel and crunchy pecans.
- Cinnabon Stix: Warm, doughy sticks, often served with a dipping sauce.
- Various Beverages: Including coffee, soda, and other drinks to complement your sweet treat.
- Take-Home Packs: Options to purchase multiple rolls to enjoy later or share with family and friends.
- Signature Aroma: The distinctive, irresistible scent of fresh-baked cinnamon rolls that permeates the area, drawing customers in.
- Consistently High Quality: Known for delivering the same delicious, comforting taste nationwide, ensuring a reliable experience.
- Freshly Baked Daily: Rolls are baked throughout the day, ensuring warmth and freshness upon purchase.
- Variety of Sizes and Toppings: Offering options from the classic roll to smaller versions and those with added caramel and pecans.
- Convenient Mall Location: Perfectly situated within Destiny USA for easy access during shopping trips or outings.
- Popular Choice for Locals and Visitors: A recognized and beloved brand that consistently draws a crowd looking for a sweet indulgence.
Address: 9090 Destiny USA Dr, Syracuse, NY 13204, USA
Phone: (315) 471-7202
Mobile Phone: +1 315-471-7202
For New Yorkers, especially those residing in or visiting the Syracuse area, Cinnabon at Destiny USA is more than just a bakery stop; it's a dependable source of comfort and indulgence. In a busy urban and suburban landscape, having a go-to spot for a consistently delicious treat is invaluable. Cinnabon fulfills this need perfectly, offering a familiar taste that brings a moment of sweet joy to your day.
Its location within Destiny USA makes it incredibly convenient for locals. Whether you're running errands, catching a movie, or simply enjoying a day out with family, Cinnabon is easily accessible for a quick treat or a larger purchase to bring home. The brand's reputation for fresh, warm, and utterly delicious cinnamon rolls means you know exactly what you're getting – a reliable, satisfying experience every time.
While some customer feedback touches on areas like staff interaction or table cleanliness, the overwhelming sentiment revolves around the unparalleled quality of their core products. The Caramel Pecan Cinnamon Bun, in particular, comes highly recommended by many, highlighting the delightful additions that elevate their offerings. For many, it’s an essential stop on every mall visit, a testament to its enduring appeal and suitability for local patrons seeking a sweet escape. It’s the perfect place to grab a treat to go, ensuring you can enjoy that soft, warm, and flavorful goodness wherever your day takes you.
In conclusion, if you're a local in the New York region looking for that perfect sweet treat, Cinnabon at Destiny USA should be high on your list. Its consistent quality, convenient location, and undeniably delicious offerings make it a highly suitable and much-loved destination for satisfying your cravings and adding a little sweetness to your day.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- In-store pick-up
- In-store shopping
- Takeaway
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Offerings
- Coffee
Amenities
- Wi-Fi
- Wi-Fi
Crowd
- LGBTQ+ friendly
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Free parking lot
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
Absolutely one of my favorite spot. This is a must stop place EVERYTIME we go to the mall. I highly recommend the Carmel pecan cinnamon bun 🤤🤤 the cinnamon buns are so big, they're nice and soft in the middle, and they add carmel and pecan to the top !!! Personally I cant eat the whole thing in one sitting, so I take it home and warm it up the next day 🤗🥰 still just as delicious!!!My only issue is the staff could be a little more friendly, they interact with each other very friendly but when customers walk in they're serious, no smiles or spark in their greeting. I also dont recommend staying to eat, their tables are usually dirty and not very well kept up 😔 Other wise the foods amazing on the go !!
Jul 10 · Nicole HallThey gave me hot chocolate that was watered down very upset. I called for a replacement and they can’t do that. The customer orders shouldn’t come messed up. The only thing correct was the snacks 👎🏽👎🏽As you can see the chocolate is very light!!
Jul 9 · Taj TubeNice spot in destiny, place is always clean and always smell fresh. I love it. Tuesdays are four pack of Cinnabon for ten bucks. But I go others days to support these lovely folks. The manager is my Pokémon go buddy, she runs a tight ship and I still come back here.
Jun 14 · Bosco Da Indigo10/10 mouth watering, candied coated, sugar layered, sweetened sweet rolled treats, glimmering glaze, memorizing coffees plus lovely lemonades, whatever comes to mind, you bet, you'll feel it at Cinnabon!
May 14 · Krystal Diamond Juhl TMCompare another bakery nearby
Sorted by geographic proximity from this bakery.


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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
