Staff is rude and would rather make no sales at all than speak to customers with respect. The Cinnabons are dry and don’t taste fresh at all. Save your money. I’ll be going to the Milford mall location from now on.
Mar 15 · Tesha.DeParraCinnabon
5065 Main St, Trumbull, CT 06611, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 5065 Main St, Trumbull, CT 06611, USA
- Phone
- (203) 371-4004
- Website
- Visit official site
- Rating signal
- 3.0 from 36 recorded reviews
Listed operating hours
- Monday10:00 AM – 8:00 PM
- Tuesday10:00 AM – 8:00 PM
- Wednesday10:00 AM – 8:00 PM
- Thursday10:00 AM – 8:00 PM
- Friday10:00 AM – 9:00 PM
- Saturday10:00 AM – 9:00 PM
- Sunday11:00 AM – 6:00 PM
About and visit notes
For residents across Connecticut, especially those in and around Trumbull, the aroma of freshly baked cinnamon rolls is often an irresistible call. When that craving hits, a familiar name comes to mind: Cinnabon. Located conveniently within the Westfield Trumbull Mall, Cinnabon offers a taste of their world-famous cinnamon rolls, known for their warm dough, legendary Makara cinnamon, and signature cream cheese frosting. It's a spot many locals turn to for a sweet escape, whether as a treat during a shopping trip or a deliberate visit for that distinct cinnamon goodness.
Cinnabon has built its reputation on delivering a consistently delicious and comforting experience, centered around their iconic cinnamon rolls. While it's a well-known national franchise, its presence in our local Trumbull community means easy access to those gooey, sweet delights. For those of us looking for a quick pick-me-up or a substantial sweet treat, Cinnabon serves as a convenient and satisfying option. This article aims to provide a comprehensive overview of what you can expect from the Cinnabon location in Trumbull, keeping local Connecticut users in mind.
---The Cinnabon location we're highlighting is nestled within the Westfield Trumbull Mall at 5065 Main St, Trumbull, CT 06611, USA. This placement within a major shopping center offers both advantages and considerations for accessibility.
Being in the Westfield Trumbull Mall means Cinnabon is highly accessible for shoppers already at the mall, making it a perfect spot for a quick break or a sweet reward after some retail therapy. The mall itself is a prominent landmark in Trumbull, easily reachable from various parts of Fairfield County via major roads. There is ample parking available at the mall, which is a significant convenience for visitors, though during peak shopping seasons or holidays, parking lots can become busy.
Accessing Cinnabon within the mall typically involves navigating to the area near the food court, as it's a common placement for such eateries. While specific in-mall directions might vary, it's generally well-signposted. For those utilizing public transportation, local bus routes often serve the Westfield Trumbull Mall, providing an alternative means of access.
It's important for local users to note the operating hours, which generally align with mall hours. Typically, Cinnabon in Trumbull is open from 10:00 AM to 8:00 PM on weekdays (Monday-Thursday), extending to 9:00 PM on Fridays and Saturdays. On Sundays, hours are typically from 11:00 AM to 6:00 PM. However, it's always advisable to double-check their specific hours, especially around holidays or for any unexpected changes, as sometimes mall store hours can fluctuate.
---Classic Cinnamon Rolls: The cornerstone of Cinnabon's menu is the Classic Roll, a warm, soft dough filled with Makara cinnamon and topped with their signature cream cheese frosting. This is the item that has made Cinnabon world-famous.
Miniature Cinnamon Rolls (Minibon & BonBites): For those desiring a smaller portion or a quick bite, Cinnabon offers Minibons, which are a slightly smaller version of the Classic Roll, and BonBites, which are adorably bite-sized. These are perfect for managing cravings without overindulging.
Specialty Topped Rolls: Beyond the classic, Cinnabon frequently features specialty rolls with additional toppings like caramel, pecans (Caramel PecanBon), Ghirardelli chocolate, or OREO® pieces (OREO® Bon, TurtleBon). These provide a delightful variation for those looking to try something new.
"Center of the Roll" Treats: For fans of the gooey, soft middle of the cinnamon roll, Cinnabon offers the "Center of the Roll" as a standalone treat, emphasizing the most beloved part of their famous pastry.
Other Baked Treats: The menu also extends to other baked goods such as CinnaSweeties (bite-sized cinnamon sugar doughnut treats), Churro Sticks, and sometimes unique items like Cookie BonBites.
Signature Beverages: To complement the sweet treats, Cinnabon offers a range of beverages, including hot coffee, various flavored cold brews (like Vanilla Cold Brew or Cinnamon Roll Cold Brew), Chillattas (creamy blended beverages), and lemonades (Classic and Raspberry).
CinnaPacks™ for Take-Home: Customers can purchase CinnaPacks™ of Classic Rolls, Minibons, or BonBites, designed for easy reheating at home. These packs are convenient for sharing with family or enjoying over several days.
Takeout and Delivery Options: While primarily a walk-up counter, Cinnabon offers easy takeout for all items. Additionally, delivery services are often available through third-party apps like Uber Eats, Grubhub, and DoorDash for added convenience.
World-Famous Cinnamon Rolls: The undeniable highlight is the iconic Cinnabon Classic Roll. Its distinctive taste, combining warm dough, aromatic Makara cinnamon, and rich cream cheese frosting, is a global favorite and a consistent draw for customers. Many find the aroma alone to be irresistible.
Variety of Sizes and Flavors: Cinnabon offers options to suit different appetites and preferences, from the full-sized Classic Roll to the smaller Minibons and BonBites, as well as a selection of topped rolls and seasonal variations. This variety allows customers to customize their treat experience.
Convenient Mall Location: Being situated within the Westfield Trumbull Mall makes Cinnabon an easily accessible treat destination for shoppers and visitors to the area. It's a natural stop for a sweet break during a day out.
Quick Service (Generally): Cinnabon aims for quick service, which is a benefit for those on the go. While some customer reviews indicate potential issues with service or product freshness, particularly concerning individual staff interactions or late-day availability, generally the model is designed for efficient transactions. It is important to note specific individual feedback received, such as "Staff is rude and would rather make no sales at all than speak to customers with respect" and a detailed account of a negative pricing interaction for Minibons, which suggests inconsistency in customer service and product knowledge.
Portable Treats: The design of Cinnabon's products, especially the CinnaPacks, makes them ideal for taking home to enjoy later or sharing with family and friends. Heating instructions are often included, ensuring a fresh-baked experience at home.
Consistent Brand Experience: For many, Cinnabon offers a familiar and comforting taste. Despite individual service experiences, the core product often meets expectations for those seeking the classic Cinnabon flavor.
For those in Connecticut looking to indulge in Cinnabon's sweet offerings or to inquire about their products, here is the contact information for the Trumbull location:
Address: 5065 Main St, Trumbull, CT 06611, USA (Located within Westfield Trumbull Mall)
Phone: (203) 371-4004
---For residents across Connecticut, particularly those in the Trumbull area and its vicinities, Cinnabon at the Westfield Trumbull Mall presents itself as a suitable option for satisfying sweet cravings. While individual experiences can vary, as highlighted by some recent customer feedback, the fundamental offerings of Cinnabon still hold a significant appeal for many locals.
The primary reason for its suitability is the iconic product itself. Cinnabon's world-famous cinnamon rolls, with their distinctive taste and aroma, are a comforting and indulgent treat. For many, the warm, gooey goodness of a Classic Roll, or the smaller, more manageable Minibon, offers a unique and satisfying sweet escape that is readily available within a convenient local shopping destination. The "legendary Makara cinnamon" and "signature cream cheese frosting" are hallmarks of their product that continue to draw patrons.
Furthermore, its location within the Westfield Trumbull Mall makes it highly accessible. Whether you're already at the mall for shopping, entertainment, or other errands, Cinnabon provides an easy stop for a snack or a treat to take home. This integration into a central community hub means it's a familiar and convenient option for many Connecticut residents. The availability of various sizes and CinnaPacks also makes it versatile for different needs, from an individual craving to a treat for the whole family.
It is important to acknowledge the recent customer feedback regarding staff interactions and product freshness. These experiences, while concerning, highlight the importance of potential improvements needed at this specific location to consistently meet customer expectations for service and product quality. For locals, this means that while the brand's core offerings are tempting, vigilance regarding specific experiences is advised. However, for those seeking the classic Cinnabon experience and understanding that, like any busy establishment, occasional issues can arise, the Trumbull location remains a viable option for that distinctive cinnamon roll indulgence. Many still rely on Cinnabon for its recognizable taste and convenient presence within a frequented local establishment.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- In-store pick-up
- Takeaway
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Offerings
- Coffee
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
I went here for the first time to get a pack of cinnabons and was greeted nicely and a young girl started helping me. once they didn’t have the pack i wanted pre packed from the morning, i asked how much it would be to buy 12 instead of 15 of the ones they had on display. the pack i wanted costed 20$ but when THEY DIDNT HAVE it pre packed, the guy with glasses closing on 2/27/2024 cut in VERY rudely and stated he would charge for the 12left on display individually, 70+$ for 12, of the cinnabons i was gonna get 15 of for 20$ which is what the girl employee had just told me 15 for 20. the guy was extremely rude and wanted to charge me 70+$ for 12 MINIbons when 15 of them cost 20$😭not even whole cinnabons. I genuinely hope action is taken because this employee was so disrespectful he definetly should not be working customer service!
Feb 28 · Daniella RodriguezThey were very rude to us. We asked for a sweet cinnamon caramel coffee and they gave us someone completely bitter. When we told them if they can fix or something else, they denied and were rude.
Oct 6 · Ismail RazaThey betrayed us. We asked for a sweet cinnamon caramel coffee and they gave us someone completely bitter. When we asked for refund or something else, they denied and were rude.
Oct 6 · RyseThe number listed here doesn’t work, I never received a receipt for my purchase and by time I had gotten home an hour later, the Cinnabon’s were hard as rocks! UPDATE….a manager finally got back to me and offered me free mini Cinnabons and a drink which I really appreciated..good customer service goes a long way!
Mar 15 · Lindsey CampbellCompare another bakery nearby
Sorted by geographic proximity from this bakery.
This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.












