Cinnabon (North Point Mall location in Alpharetta, GA)Okay, so I love Cinnabon! It used to be one of my favorite spots to go with my mom before she passed. I used to love walking in the mall and being greeted by the smell of this warm tasty treat. Thinking about Cinnabon brings back so many happy memories of my mom. It was one of her favorite treats, and mine. 🥰This being said, while on vacation with my family, I had a taste for some and decided to purchase a few. The closest location along our route home was in North Point Mall. Now, I read the reviews prior to going here but since I've never been to a Cinnabon location that was bad, I wanted to give this location the benefit of doubt. (Plus I haven't had a cinnabon in years and since my family and I were on our last day of vacation, I thought it would be a nice treat.) 😜Well..., I should have heeded the reviews. 😕 The customer service was terrible unfortunately. The young lady who took my order made no eye contact, did not speak when I greeted her, and was very dry in her demeanor - which made me feel like I was inconveniecing her. The cinnabons I received were VERY DRY, tough, and tasteless. There was hardly no icing on them and part of one of them stuck to the bottom of the tray she lifted it up to put it in the box for me. And instead of offering another one, she still gave me that roll.I also ordered a Chillata (another treat my mom and I enjoyed) which I noticed she made wrong. She didn'tadd the strawberry swirl so it ended up a bit tasteless and watery. This was not exactly what I had in mind when I was craving this treat. I'm so glad I opted out of purchasing the 6 pack box of cinnabons. I feel like I wasted money and should have chosen another location altogether. Perhaps I would have enjoyed my treat more instead of throwing the dry rolls in the trash. Total waste of money.I really hate that my experience was so lackluster and a disappointment because I love Cinnabon. Oh well.My Google review warning to anyone considering purchasing from this location, be advised: Please Go Elsewhere to a different location altogether. You may not get what you pay for or expect if you choose the North Point Mall location in Alpharetta, GA.Advice: Prehaps the regional managers really should take a closer look into this location and heed the customer reviews. This location was definitely a disappointment for us and a total waste of money. Will not revisit or purchase from here again.
Aug 3 · Yolanda ElliottCinnabon
1140 North Point Cir, Alpharetta, GA 30022, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 1140 North Point Cir, Alpharetta, GA 30022, USA
- Phone
- (770) 667-1260
- Website
- Visit official site
- Rating signal
- 1.0 from 39 recorded reviews
Listed operating hours
- Monday10:00 AM – 8:00 PM
- Tuesday10:00 AM – 8:00 PM
- Wednesday10:00 AM – 8:00 PM
- Thursday10:00 AM – 8:00 PM
- Friday10:00 AM – 9:00 PM
- Saturday10:00 AM – 9:00 PM
- Sunday12:00 AM – 7:00 PM
About and visit notes
Introduction / Overview
For many Georgians, the experience of a Cinnabon is instantly recognizable, often associated with the irresistible, warm aroma of freshly baked dough and signature Makara® cinnamon that permeates the air. Cinnabon at the North Point Mall in Alpharetta, GA, is a local outpost of this world-famous bakery brand, bringing their universally loved, "ooey-gooey" treats right to the North Georgia community. It is a dedicated bakery that specializes in a wide array of cinnamon roll products, specialty beverages, and a surprisingly extensive lineup of pretzel-based snacks, making it much more than a typical dessert stop.
The heart of the menu, and what most Georgians seek out, is the Classic Roll. This iconic treat is known for its warm dough, legendary Makara® cinnamon, and generous layer of signature cream cheese frosting. The bakery is committed to ensuring freshness, with a policy to serve the rolls within 30 minutes of them leaving the oven, guaranteeing an optimal experience. Beyond the classic, the menu features smaller, bite-sized variations like the Minibon® and BonBites™, catering to every size of sweet craving.
However, Cinnabon has diversified its offerings to include many other indulgent options. The menu is packed with variations of the famous roll, known as Topped Bons, featuring delectable pairings with ingredients like caramel, pecans, and even popular candy brands such as REESE’S PIECES and OREO®. Furthermore, the bakery offers an array of hot and frozen drinks, including various coffee beverages and signature Chillatta® frozen drinks, which pair perfectly with the baked goods.
It is worth noting for local users that while Cinnabon carries deep sentimental value for many—as highlighted in a personal customer review that speaks of happy memories—the service quality can sometimes be inconsistent at this specific mall location. Prospective visitors are advised to manage expectations, especially regarding prompt and friendly service, and the quality of the rolls received, which can occasionally be described as dry. Despite these occasional service shortcomings, the potential for a delicious, warm, and nostalgic treat remains, backed by the bakery’s extensive, inventive menu.
Location and Accessibility
The Cinnabon bakery is conveniently located in the North Point area of Alpharetta, a prime shopping and leisure destination easily accessible for residents across North Fulton and surrounding counties. Its location within the high-traffic North Point Mall ensures that it is a practical stop for shoppers, families, and those just passing through the commercial district.
The official address for the North Point Mall location is: 1140 North Point Cir, Alpharetta, GA 30022, USA.
Being situated inside a major shopping center provides patrons with readily available parking and easy access. This location is designed for maximum convenience and accessibility, particularly for a "Quick visit."
Key accessibility and planning features for Georgia customers include:
- Wheelchair accessible entrance: Ensuring seamless access for all visitors entering the mall area where the bakery is located.
- Wheelchair accessible parking lot: Dedicated parking spaces are available within the mall’s extensive parking structure for visitors with mobility needs.
- Payments: The shop accepts modern forms of payment, including Credit cards, Debit cards, and NFC mobile payments, making transactions swift and simple.
The bakery is specifically designed for quick transactions, offering In-store pickup and Takeout options. However, as one customer review noted, the mall location may have strict opening hours, and staff adherence to these times can be firm, so planning your visit around the stated operating hours is recommended for the best experience.
Services Offered
Cinnabon at North Point Mall provides a focused selection of services centered around rapid and convenient access to its baked goods and beverages. These services cater effectively to the mall environment and the needs of busy Alpharetta shoppers.
Takeout (To-Go Service):
The primary service model is built for customers to quickly purchase their rolls, packs, or beverages and take them to enjoy elsewhere, whether in the mall, at home, or on the road.
In-store pickup:
For pre-ordered items, especially the popular CinnaPacks™, customers can utilize in-store pickup, ensuring their order is ready for a fast collection.
Specialty Coffee and Frozen Drinks:
In addition to baked goods, the bakery serves a variety of hot and cold coffee beverages, including Mochalatta Chill® and Flavored Cold Brew, offering a complete snack or dessert experience.
Bulk and Pack Orders (CinnaPacks™):
The bakery facilitates larger orders through its CinnaPacks™ (available in Classic, MiniBon®, and BonBites™ formats), designed for sharing at family events, office meetings, or as a treat for the road, providing great value for groups.
Snack and Party Buckets (Pretzel Buckets):
Offering large, shareable buckets of Original Pretzel Nuggets, Cinnamon Sugar Pretzel Nuggets, and Mini Pretzel Dogs, ideal for parties, tailgating, or large family gatherings in the Georgia area.
Features / Highlights
The Cinnabon bakery in Alpharetta stands out primarily for its distinctive product line, which goes beyond the standard bakery fare to offer indulgent and convenient treats centered around cinnamon.
World-Famous Classic Roll:
The undisputed highlight is the iconic Classic Roll, distinguished by the proprietary Makara® cinnamon and the rich, cream cheese frosting. The rolls are promised to be served quickly after baking, maximizing warmth and freshness.
Extensive Cinnamon Roll Variety:
Customers can choose from a full spectrum of sizes and flavors, from the full-sized Classic Roll ($8.15) to the smaller Minibon® and BonBites™, as well as specialty "Topped Bons" like the Caramel PecanBon® ($9.23), TurtleBon, and innovative limited-time offerings such as those featuring REESE'S candy.
Savory and Sweet Pretzel Lineup:
A notable feature is the selection of pretzels and pretzel snacks, including the sweet Cinnamon Sugar Pretzel ($6.71) and savory options like the Pepperoni Pretzel ($8.27) and Original Pretzel Dog ($8.39), appealing to those seeking a savory companion to their sweet treat.
Party-Ready CinnaPacks™ and Buckets:
The availability of bulk packs (CinnaPacks™) and family-sized Pretzel Buckets (Original Pretzel Nuggets Bucket at $43.19) highlights the bakery’s utility for catering to events and family treats, offering shareable sizes that are perfect for Georgians hosting gatherings.
Focus on Quick Service and Convenience:
The location is perfectly set up for customers who are short on time, focusing on takeout and in-store pickup to make the stop as efficient as possible for a "Quick visit."
Contact Information
For Alpharetta residents and visitors seeking to confirm hours, pricing, or the availability of specific CinnaPacks™ or Pretzel Buckets, the contact details for the North Point Mall Cinnabon location are as follows:
Address: 1140 North Point Cir, Alpharetta, GA 30022, USA
Phone: (770) 667-1260
Mobile Phone: +1 770-667-1260
What is Worth Choosing
For those in the Georgia region, Cinnabon at the North Point Mall is worth choosing primarily for its unparalleled product recognition and the distinct comfort and nostalgia associated with its warm, cinnamon-infused treats. Few bakeries can deliver the intensely gratifying experience of the oven-fresh Classic Roll, a uniquely American indulgence that has secured its place as a favorite across the country. The iconic aroma and the familiar taste of Makara® cinnamon and cream cheese frosting offer a sensory delight that is perfect for celebrating a special moment or simply elevating a routine day of shopping.
What makes this location stand out as a valuable choice is the sheer variety that caters to multiple tastes and group sizes. While the traditional cinnamon rolls—from the Classic Roll ($8.15) to the bite-sized BonBites™—are the main attraction, the menu extends its appeal considerably with savory options. Choosing this Cinnabon means you can easily satisfy an entire family or group with differing preferences, ranging from the sweet Caramel PecanBon® to a salty Original Pretzel ($6.71) or a Mini Pretzel Dog ($9.59) bucket. The assortment of CinnaPacks™ and Pretzel Buckets (like the Original Pretzel Nuggets Bucket at $43.19) are fantastic solutions for office parties, children's events, or weekend football viewing parties in the Alpharetta area.
However, local users are advised to choose Cinnabon with an informed approach. The reviews clearly indicate that the product quality (dry rolls) and customer service (rudeness and lack of attention) can be inconsistent, occasionally leading to a disappointing experience and a "total waste of money," as one customer reported. If the goal is a quick, guaranteed fresh, and pleasant experience, visitors should consider focusing on the to-go CinnaPacks™ that can be reheated at home, or visiting during peak hours when roll freshness is likely to be highest. Ultimately, while the bakery’s products are world-class, the experience at this specific location requires a slight leap of faith, but the potential reward of that classic, ooey-gooey Cinnabon flavor makes it a justifiable choice for a sweet craving.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- In-store pickup
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Coffee
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
We were at the mall 10 minutes to 11am. We stopped by the cinnabon counter and we're looking at the menu. A worker was setting up. He shouted at us we don't open until 11. Totally rude.
Mar 17 · Tiffany GardnerThe cinnamon rolls were hard as a rock and were probably a day old. The customer service is atrocious. The cashier made it very clear. She did not want to be there and she did not want to be helping me had a nasty look on her face the entire time and couldn't even say hello or thank you. Very disappointing.
Jan 30 · Ami HardyPlease beware, the Cinnabon rolls don’t taste fresh, they taste old even when they are supposed to be the “fresh ones out of the oven”. The dough must be old. Even with a stuffy nose, I can taste that it’s totally fallen off from what it used to be.
Nov 3 · Lisa BrownI'm shocked by this attitude! The Cinnabon employees at this place disappointed me! They close at 7 pm, I was in really hurry to this location, came at 6.45. When I approached the counter, they counted the proceeds, rudely answering me that they would not sell me anything. I believe that if you work until 7 pm, then you must serve your client until 6.59 pm! I love Cinnabon, but I will never come to this place again because of the staff.
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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
