3pm on Sunday!!! I asked for a 4 pack!! I was told they didn’t have any more & they only had 15 mini pack. She didn’t say that they were making anymore, nothing!!! Or I would have waited. Girl wasn’t very friendly & 3 others were just standing around.
Aug 4 · John McCloudCinnabon
2190 Southlake Mall, Merrillville, IN 46410, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 2190 Southlake Mall, Merrillville, IN 46410, USA
- Phone
- (219) 895-8277
- Website
- Visit official site
- Rating signal
- 3.0 from 56 recorded reviews
Listed operating hours
- Monday11:00 AM – 8:00 PM
- Tuesday11:00 AM – 8:00 PM
- Wednesday11:00 AM – 8:00 PM
- Thursday11:00 AM – 8:00 PM
- Friday10:00 AM – 8:00 PM
- Saturday10:00 AM – 8:00 PM
- Sunday11:00 AM – 6:00 PM
About and visit notes
Introduction / Overview
Cinnabon, located in the heart of the Southlake Mall in Merrillville, IN, is a name synonymous with one of life’s most irresistible pleasures: the world-famous cinnamon roll. For residents and visitors across Northwest Indiana, this bakery is far more than just a place to grab a quick treat; it’s a destination defined by the iconic aroma of warm dough, legendary Makara® Cinnamon, and that signature, creamy, sweet-tangy cream cheese frosting. It operates as a dedicated bakery that focuses on perfecting the classic cinnamon roll and offering a creative range of variations and complementary drinks.
The experience at Cinnabon is built around freshness and immediate gratification. Their signature product, the Classic Roll ($8.49), is a beloved indulgence, but the menu has expanded to include a variety of convenient and shareable items. Whether you’re looking for a single Minibon® for yourself, a Center Of The Roll™ indulgence, or a full CinnaPack™ for an office party or family gathering, this Merrillville spot caters to all needs. This local Cinnabon brings the celebrated global brand's commitment to ooey-gooey, deliciously decadent baked goods right to the Indiana community, making it a must-visit spot during any shopping trip.
Location and Accessibility
The Merrillville Cinnabon is perfectly placed within a high-traffic retail environment to serve the entire region. It is situated inside the well-known Southlake Mall at 2190 Southlake Mall, Merrillville, IN 46410, USA. This location offers easy access for shoppers and is a convenient stop for anyone driving through the Merrillville area via I-65 or other main routes in Northwest Indiana.
The commitment to customer convenience extends to accessibility. The facility features a Wheelchair accessible entrance and a Wheelchair accessible parking lot, ensuring that all Indiana patrons can easily approach and enjoy their visit. The store is designed for a Quick visit, making it an ideal pit stop for a refreshing drink and a warm, immediate treat before or after a long day of errands or shopping.
Services Offered
The Merrillville Cinnabon offers a focused menu of world-famous baked goods and refreshing beverages, all designed for a seamless, satisfying experience:
- Classic Cinnamon Rolls: Featuring the signature, oven-fresh Classic Roll ($8.49) and the smaller, still-decadent Minibon® and BonBites™ options.
- Topped Bons: Creative and indulgent variations like the Caramel PecanBon® ($8.99), OREO® Bon, TurtleBon, and seasonal features such as the Chocolate Peanut Butter Cup Bon Made With REESE’S.
- Quick Bites: Smaller, grab-and-go treats perfect for an instant craving, including the Churro Stick, the gooey Center Of The Roll™, and the innovative Cookie BonBite.
- CinnaPacks™: Ready-to-heat and share packs for groups, including Classic CinnaPacks™, MiniBon® CinnaPacks™, and a Quick Bites Pack ($24.99) that offers a sampler of the bakery's smaller treats.
- Signature Coffee & Frozen Drinks: A selection of complementary beverages such as Hot Coffee, the rich Mochalatta Chill®, Cold Brew Frozen Coffee, and Frozen Lemonade.
- Add-Ons: Extra sides of frosting and toppings for customizing your roll, including Side Of Cream Cheese Frosting ($1.79), Side Of Caramel Frosting ($1.61), Side Of Pecans ($1.99), and Side Of Chocolate Sauce ($1.61).
- Convenient Fulfillment: Offers multiple ways to get your treats, including Delivery, In-store pickup, and Takeout.
- Flexible Payments: Accepts all major forms of payment, including Credit cards, Debit cards, and NFC mobile payments for speed and convenience.
Features / Highlights
Cinnabon’s appeal to the Indiana community stems from its distinctive quality and convenient offerings:
- The World’s Best Cinnamon: The bakery exclusively uses Makara® Cinnamon, a proprietary ingredient known for its intense flavor and aroma, which is the foundation of the Cinnabon experience.
- Aroma as an Experience: The store's unique baking process and constant scent of cinnamon are key features that draw customers in, promising a warm, freshly prepared treat.
- Specialty Flavor Partnerships: Regular featured items, such as the REESE'S collaborations (e.g., Chocolate Peanut Butter Cup Bon), offer exciting, limited-time indulgences that keep the menu fresh.
- Catering and Party Solutions: The extensive range of CinnaPacks and Quick Bites Packs makes this Merrillville location a reliable and easy source for catering desserts for local events, meetings, or family parties.
- Comprehensive Beverage Menu: Beyond the baked goods, the availability of both hot and frozen coffee drinks, including the Mochalatta Chill® and various Cold Brew options, positions it as a great all-around refreshment stop.
- Accessibility and Speed: The location is highly accessible within the Southlake Mall and its service model is geared toward a Quick visit, minimizing wait times for a high-quality product.
Contact Information
For Indiana customers looking to place an order, inquire about catering, or confirm store hours, the Merrillville Cinnabon can be reached using the following contact information:
Address: 2190 Southlake Mall, Merrillville, IN 46410, USA
Phone: (219) 895-8277
Mobile Phone: +1 219-895-8277
What is Worth Choosing
Choosing Cinnabon at Southlake Mall is primarily about selecting an authentic, world-class cinnamon roll experience. The sheer quality of the Makara® Cinnamon combined with the signature cream cheese frosting creates a classic flavor that is internationally recognized and deeply satisfying. This Merrillville location provides unmatched convenience with its in-mall placement, allowing for a delightful and quick break during shopping. The availability of diverse formats—from the bite-sized BonBites™ to the large CinnaPacks™—ensures there is a perfect option for every level of craving, from a solo treat to a full-scale dessert catering solution. The fact that customers can easily add extra toppings or their favorite Side Of Cream Cheese Frosting is a huge bonus for those who believe there’s no such thing as too much frosting.
It is worth noting for local users that, like any highly popular bakery, inventory management and staff energy can sometimes fluctuate, as highlighted by some public feedback regarding product availability and service friendliness. Customers are advised to be clear about their order size, particularly for multi-packs, and perhaps explicitly request extra frosting on their roll or purchase a separate side for dipping, especially if they prefer an exceptionally moist and decadent treat. Despite minor service challenges, the core product remains a consistently high-quality, craveable baked good, making the Merrillville Cinnabon a reliable and exciting destination for Northwest Indiana dessert enthusiasts.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- In-store pickup
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Coffee
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
It had been a very long time since I have had a cinnamon roll. Decided to stop by. Got it topped with pecans. It did not have enough frosting for my liking. I should have gotten extra on the side but wish the roll would have come with extra drizzled on top. A little dry for me. Probably won't be back.
Jan 3 · A JThis was the thinnest driest cinnamon roll ever had. It tastes, OK the first to outer layers after the dry outer layer. The quality of the cinnamon rolls has gone down every person there does not make them the same. The guy that made ours clearly did not know what he was doing. It’s very unfortunate. They need to have a consistent Baker that comes in & makes the pastries the same way each time, proper measurements. Because the employees will make them way too bitter with too much cinnamon or they taste funny with too much of the brown sugar. It’s always a gamble when you go to this Cinnabon, unfortunately. These are the pictures I just got home and put it on a plate to warm it up.It’s giving I will make my own Cinnabuns from now on.
Sep 15 · A GStingy with toppings and a bad attitude. They act as if they are in a frosting drought, stingy with it even though there’s an entire tub. A bad attitude also shown by the employees there, the wait is absurd also. TELL THE LADY TO FIX THAT ATTITUDE
Aug 16 · Dodo HeadSuper rude staff. Went today and the lady was extremely rude off the bat and had a horrible aggressive attitude after I asked a simple question nicely. I never leave bad reviews but this place is horrible. Customer service isn't for everybody and this place definitely won't be open much longer with the employees they have.
Jun 3 · Sienna SCompare another bakery nearby
Sorted by geographic proximity from this bakery.






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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
