Manager Kianna was rude at the register and over the phone. She acted like I was an inconvenience for even ordering there. I said please, thank you, have a good one regardless and she rolled her eyes and walked away with an attitude. Okay? Went home, tried one of my Cinnabon rolls and it was raw in the middle so I called to get a credit for one. She asked if I could come back, I said no, then asked if I had a receipt I said yes, gave her the number and she told me I couldn't get a refund unless I brought it back. I said so the receipt didn't even matter? She huffed and said to call back in 30 minutes to talk to the Gm tianna. I did and was told she wasn't working that day. What was the point of calling back if you knew that? She told me Tiana had said I couldn't get a refund unless I brought it back. Ive never as a food service worker have asked someone to do that, so it strikes me strange during a pandemic to bring back already handle food. It's unsanitary and unprofessional. I feel sorry for the company that this is how they are represented by a manager no less and their customers are treated poorly when it's on them that their food quality standards were not up to par. I recommend getting your cinnamon roll craving elsewhere, 0/10 will never recommend.
Jun 8 · Sammy WCinnabon
7700 W Arrowhead Towne Center #2196, Glendale, AZ 85308, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 7700 W Arrowhead Towne Center #2196, Glendale, AZ 85308, USA
- Phone
- (623) 486-4400
- Website
- Visit official site
- Rating signal
- 3.0 from 73 recorded reviews
Listed operating hours
- Monday10:00 AM – 9:00 PM
- Tuesday10:00 AM – 9:00 PM
- Wednesday10:00 AM – 9:00 PM
- Thursday10:00 AM – 9:00 PM
- Friday10:00 AM – 9:00 PM
- Saturday10:00 AM – 9:00 PM
- Sunday11:00 AM – 6:00 PM
About and visit notes
Introduction / Overview
For Arizona residents seeking an indulgent, globally recognized sweet treat, Cinnabon at the Arrowhead Towne Center in Glendale, AZ, remains the ultimate destination. This bakery is globally famous for its commitment to the irresistible taste and aroma of its Classic Cinnamon Roll, featuring warm, sweet dough, legendary Makara cinnamon, and generous swirls of signature cream cheese frosting. The Cinnabon experience is designed to be a moment of pure, decadent pleasure, making it a favorite "guilty pleasure" for shoppers and local families alike in the West Valley.
Beyond the iconic Classic Roll, this bakery offers a surprisingly extensive menu of baked goods, bite-sized treats, and specialty frozen beverages. It serves as a go-to spot for a Quick visit, whether you need a mid-shopping energy boost, a morning coffee and pastry, or a full CinnaPacks™ order to take home and share with the family. The menu continually evolves, featuring innovative limited-time offerings and collaborations, ensuring there's always something new to pair with the comfort of their timeless classics.
Location and Accessibility
This Cinnabon location is centrally positioned within one of Glendale's major retail hubs, the Arrowhead Towne Center, making it highly convenient for customers across the Northwest Phoenix metropolitan area. Its specific address is:
Address: 7700 W Arrowhead Towne Center #2196, Glendale, AZ 85308, USA
Situated within a popular shopping center, the bakery is easily accessible for a variety of needs. Recognizing the importance of inclusivity and customer convenience, the location features strong accessibility standards:
- The facility includes a Wheelchair accessible entrance, ensuring all patrons can easily enter and order their treats.
- Convenient parking is provided via the mall's infrastructure, which includes a Wheelchair accessible parking lot to facilitate easy drop-off and pickup.
Furthermore, the bakery is equipped to handle modern payment methods, including Credit cards, Debit cards, and NFC mobile payments, ensuring a fast and hassle-free transaction for every customer making a quick stop.
Services Offered
The Cinnabon location at Arrowhead Towne Center provides several flexible options to meet the needs of busy Arizona consumers, whether they are shopping at the mall or ordering from home:
- Classic In-Store Takeout: Designed for a Quick visit, customers can grab their freshly baked rolls and beverages directly from the counter.
- Delivery Service: Offering the convenience of having their sweet treats brought right to your home or office, available through various third-party delivery services.
- In-store pickup: Customers can place their orders ahead of time, ensuring their chosen rolls or CinnaPacks™ are ready and waiting upon arrival.
- Cinnabon Catering/CinnaPacks™: Providing large-format options like the Classic CinnaPacks™ and MiniBon® CinnaPacks™ (available in 4-count, 6-count, 9-count, or 15-count), perfect for family gatherings, office parties, or event catering.
- Full Beverage Menu: Serving a variety of hot and cold beverages, including Hot Coffee, Flavored Cold Brew, and signature blended drinks like the Mochalatta Chill®.
- Customized Treats: Offering "Topped Bons" and limited-time collaborations, such as the popular Chocolate Peanut Butter Cup Bon Made With REESE'S, allowing for flavor customization and special indulgence.
- Quick Bites: Selling smaller, poppable treats like the gooey Center Of The Roll™, bite-sized BonBites™, and cinnamon sugar-dusted CinnaSweeties®.
Features / Highlights
Cinnabon at the Arrowhead Towne Center is distinguished by several key features that draw in customers from across the West Valley:
- The Iconic Classic Roll: This bakery's signature product is the Classic Roll, renowned worldwide for its use of legendary Makara cinnamon and irresistible, fresh cream cheese frosting. It is consistently one of the most liked and ordered items.
- Convenient Pack Options: The CinnaPacks™ are a major highlight, offering ready-to-heat-and-eat bundles that make it simple to bring the bakery experience home for sharing with family or serving at small events.
- Creative Topped Rolls: The menu offers decadent variations like the Caramel PecanBon® (featuring caramel and pecans), the OREO® Bon (with chocolate sauce and OREO® pieces), and specialized collaborations like the Chocolate Peanut Butter Candy Bon Made With REESE'S PIECES.
- Specialty Frozen Drinks: They provide a range of cooling, signature frozen drinks ideal for the Arizona heat, including Chillattas®, Cold Brew Frozen Coffee, and the featured Chocolate Peanut Butter Cup Chillatta® Made With REESE'S.
- Amenities for Shoppers: The location provides complimentary Wi-Fi for customers, making it a comfortable spot for a quick break or while waiting for a friend at the mall.
- High-Volume Service: Due to its position in a major shopping center, the service is streamlined for a Quick visit, catering to high customer traffic throughout the day.
Contact Information
For Arizona residents looking to confirm product availability, place an order for pickup, or inquire about catering options at the Arrowhead Towne Center Cinnabon, please use the following contact details:
Address: 7700 W Arrowhead Towne Center #2196, Glendale, AZ 85308, USA
Phone: (623) 486-4400 (Also reachable via mobile number: +1 623-486-4400)
What is Worth Choosing
Choosing Cinnabon at the Arrowhead Towne Center is about selecting a universally loved indulgence that offers maximum convenience for the busy Arizona lifestyle. It is worth choosing for three primary reasons: The unique taste, the variety of formats, and the accessibility of service. No other local bakery can replicate the specific flavor profile of the Classic Roll with its Makara cinnamon, a taste that provides immediate comfort and satisfaction.
For the practical Arizona consumer, the wide array of service options—including Delivery, In-store pickup, and quick Takeout—makes satisfying a craving effortless. Whether you need a small BonBite™ for a momentary treat or a CinnaPack™ bundle to easily share with a group at home, the menu is designed to accommodate every need. The availability of fresh Coffee and unique frozen drinks like the Chillattas® ensures a complete sweet and beverage pairing is always available. While the provided feedback notes some inconsistent product quality (raw rolls, hard churros) and customer service issues, the bakery is structurally built to deliver a globally recognizable, indulgent product with high accessibility and convenience, making it a reliable choice for the iconic cinnamon roll experience.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- In-store pickup
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Coffee
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
churros were HARD not even edible. + didnt even have ingredients to make something from their menu ..? can see why this location is rated as is.
Jun 7 · Dessuni LYKenny wanted to skinny dip in the cinnamon! 😆
Apr 26 · Max PowersThe saddest classic roll I’ve purchased from Cinnabon.
Jun 16 · Roxanne WilliamsHonestly for the price I'd rather a regular bun over a half dozen donuts from dunkin or Krispy Kreme. Yes Cinnabon is pricey but there's no mistaking their good quality and it's worth it.
Jun 29 · Caleb J.Compare another bakery nearby
Sorted by geographic proximity from this bakery.








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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
