I ordered a churro and a cinnamon roll without icing which the worker said would take 10 minutes to make which I was fine waiting for, but after 20 minutes I checked in again and she said they forgot to put it in and did a bit later so it’d take another 5 minutes but once it finished baking they gave us an extra cinnamon roll for free (and still added the icing on the side!) which pleasantly surprised me.Store is pretty closed with just technically 3 tables yet 1 table doesn’t have chairs currently. Design of the seating area and walls are pretty though. While waiting for your order you can also watch them make the cinnamons and other treats which I found fun.
Aug 1 · Xoom TooCinnabon
5 Woodfield Mall, Schaumburg, IL 60173, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 5 Woodfield Mall, Schaumburg, IL 60173, USA
- Phone
- (847) 995-0715
- Website
- Visit official site
- Rating signal
- 3.0 from 180 recorded reviews
Listed operating hours
- Monday10:00 AM – 8:00 PM
- Tuesday10:00 AM – 8:00 PM
- Wednesday10:00 AM – 8:00 PM
- Thursday10:00 AM – 8:00 PM
- Friday10:00 AM – 9:00 PM
- Saturday10:00 AM – 9:00 PM
- Sunday11:00 AM – 6:00 PM
About and visit notes
Introduction / Overview
For residents across the Illinois region, particularly those in the Northwest Suburbs, the unforgettable aroma of cinnamon and fresh baking is synonymous with one name: Cinnabon. Located strategically within the prominent Woodfield Mall in Schaumburg, this bakery is more than just a place to grab a snack—it’s an institution dedicated to the ultimate indulgence. Cinnabon is world-famous for its commitment to the highest quality, featuring proprietary Makara® Cinnamon from the mountains of West Sumatra, Indonesia, which gives its products their distinctive and irresistible flavor.
While the heart of the menu is undoubtedly the Classic Roll ($8.99), dripping with signature cream cheese frosting, the Schaumburg location offers a broad spectrum of baked delights and specialty beverages. Recognizing the diverse cravings of Illinois customers, the bakery has expanded to include convenient, smaller versions like the Minibon® and BonBites™, alongside innovative, loaded options such as the Caramel PecanBon® ($9.99) and the decadent OREO® Bon.
This Cinnabon store serves as an ideal stop for a Quick Visit during a busy shopping day or a reliable source for large-format treats with its popular CinnaPacks™. Beyond the baked goods, the menu includes a strong selection of pairings, notably a full coffee service, including Hot Coffee ($0.00) and specialty Frozen Drinks like the creamy Chillattas®. The entire experience is focused on delivering a comforting, warm, and distinctly sweet treat that has defined the American mall experience for decades.
Location and Accessibility
The Cinnabon bakery in Schaumburg is situated within Woodfield Mall, a key retail hub easily accessible from major interstates in the Chicago metropolitan area. This centralized location at 5 Woodfield Mall, Schaumburg, IL 60173, USA, makes it a convenient destination for shoppers from various Illinois towns.
As an in-mall location, Cinnabon benefits from the comprehensive accessibility features of Woodfield Mall, ensuring a welcoming experience for all visitors. The establishment provides a Wheelchair Accessible Entrance, and the mall campus offers ample Wheelchair Accessible Parking Lot spaces. While the immediate storefront may have limited seating, as noted by local customers observing only a few tables available, the focus remains on the quick, take-away nature of the freshly baked products. The bakery’s visible preparation area, allowing customers to watch their cinnamon rolls being made, adds a unique and engaging element to the waiting time.
Services Offered
- In-store Pickup: Order ahead and collect your freshly baked cinnamon rolls or CinnaPacks™ directly from the counter.
- Takeout: Ideal for a spur-of-the-moment treat while shopping or to bring home for the family.
- Delivery: Enjoy the world-famous treats brought right to your door in the local Schaumburg and surrounding Illinois areas.
- Coffee & Beverage Offerings: Provides a full suite of drinks, including Hot Coffee, Frozen Lemonade, and blended Chillattas® to perfectly complement the pastries.
- CinnaPacks™: Offers large, ready-to-heat packs of Classic Rolls, MiniBons®, and BonBites™—perfect for sharing at parties, office events, or weekend family breakfasts.
- Quick Bites: Features smaller, specialized items like the Center Of The Roll™, CinnaSweeties®, and Churro Stick for a lighter indulgence.
Features / Highlights
- Legendary Makara® Cinnamon: The signature, high-quality ingredient used in every roll, providing the unique flavor and aroma that defines the brand.
- Diverse Roll Sizes: Catering to every appetite, from the full-sized Classic Roll to the convenient Minibon® and snackable BonBites™.
- Creative Topped Options: Menu features unique, limited-time offerings and permanent favorites like the TurtleBon and specialty items like the Chocolate Peanut Butter Cup Bon Made With REESE’S, elevating the classic dessert.
- Frozen Drink Selection: A perfect counterbalance to the warm pastries, with options like the Mochalatta Chill® and the indulgent Chocolate Peanut Butter Cup Chillatta® Made With REESE'S.
- Flexible Group Offerings: CinnaPacks™ and the Quick Bites Pack ($24.99) are excellent solutions for catering and feeding groups, offering a variety of treats in one convenient package.
- Payment Convenience: Accepts all major payment methods, including Credit Cards, Debit Cards, and modern NFC Mobile Payments, ensuring a smooth checkout process.
Contact Information
For orders, quick inquiries, or to verify store details within Woodfield Mall, local Illinois customers can use the following information:
Address: 5 Woodfield Mall, Schaumburg, IL 60173, USA
Phone: (847) 995-0715
What is Worth Choosing
Choosing Cinnabon at Woodfield Mall is about more than just satisfying a sweet tooth; it is about choosing a memorable, high-impact culinary experience that is conveniently located for the Illinois shopper. The core reason for choosing this bakery remains the unparalleled quality of its cinnamon rolls. The proprietary Makara® Cinnamon combined with rich, creamy signature frosting creates a distinct taste and texture that other bakeries simply cannot replicate. For many local users, this warm, soft, and ooey-gooey indulgence is the very definition of a premium cinnamon roll.
Beyond the Classic Roll, the Schaumburg Cinnabon is worth choosing for its sheer versatility in catering to different needs. If you need a smaller, quicker hit of that legendary flavor, options like the Minibon® or the pure indulgence of the Center Of The Roll™ are perfect. For families, the value and convenience of the Classic CinnaPacks™ allow you to bring home the bakery experience, ready to heat and enjoy later.
Furthermore, the commitment to variety extends to new and exciting flavors, such as the featured peanut butter and chocolate combinations with REESE'S products, which provide a fun twist on the traditional offering. The ability to pair these baked goods with a selection of expertly made Coffee and Frozen Drinks ensures that Cinnabon serves as a complete treat destination. While some customer experiences may reflect typical high-volume service challenges, a commitment to resolving issues—such as the worker who offered an extra roll and a side of icing after a wait—shows a dedication to customer satisfaction. For those seeking the iconic, unmistakable, and utterly delightful cinnamon roll experience in the Illinois suburbs, Cinnabon at Woodfield Mall is the definitive destination.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- In-store pickup
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Coffee
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
I ordered one item and received something completely different. When I went to the front to ask if they could fix it or make it look more like what I ordered, I was told they changed the recipe and that there was nothing they could do except throw on something else. No apology, no effort — just attitude.On top of that, they were running a promo: Get 4 free cinnamon sticks when you sign up. I signed up, made a purchase, and was told they couldn't see my profile but to just show them the promo code in 5 minutes and they'd give me the cinnamons. I waited, came back 3 minutes later, waited in line again, showed the code — and suddenly they said I had to buy something else to get the promo. What??This place is a scam on scam. Terrible service, zero respect for customers, and no sense of accountability. Never coming back.
Jul 26 · Tania Dudnikovawoodfield cinnabon will forever be my favorite I just visited today and got a 4 pack and it was WONDERFUL! they were soft and fresh no issues with the employees they all were doing their job and getting it done! anytime i come the teenagers working there have everything under control and always treat us with respect! Thats all there is to it, its not a small business bakery its a store at the mall. And for that it is absolutely amazing.
Jul 28 · Clara RaySo good! The rolls are always warm, gooey, and super fresh. The staff was friendly and quick with service especially from the worker with dyed hair she helped me pick out a really tasty cinnamon roll
Aug 21 · Hope DopeIt's 6:30 and the mall is open until 9. Why is the garbage blocked as well as all seating. You guys better get your stuff together before you go out of business in this location. Also all the paid for nearly identical shill reviews of "Liz's customer service" are exactly 4 months ago are clearly just that, don't be fooled people their rating should actually be in the twos if even that without those shill reviews. It's actually quite comical that whoever paid for those reviews doesn't see how obvious it is. At least get more than one review under each shill bidders profile SMH.
Jun 3 · Dave BCompare another bakery nearby
Sorted by geographic proximity from this bakery.






Crescent Coffee & Bakery (Inside Joong Boo Market Food Hall)
Inside Joong Boo Market Food Hall, 1111 E Golf Rd, Schaumburg, IL 60173, USA






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