5 stars for the young gal that gave us our order. She was polite and informative.Cinnabon is commercialized, over sweet, and rather expensive. But it's a treat we get rarely. Of course they're good. It was just nice to have good customer service.
Jan 27 · Tifani KirchemCinnabon
78 Wyoming Valley Mall, Wilkes-Barre, PA 18702, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 78 Wyoming Valley Mall, Wilkes-Barre, PA 18702, USA
- Phone
- (570) 825-5380
- Website
- Visit official site
- Rating signal
- 3.0 from 49 recorded reviews
Listed operating hours
- Monday11:00 AM – 8:00 PM
- Tuesday11:00 AM – 8:00 PM
- Wednesday11:00 AM – 8:00 PM
- Thursday11:00 AM – 8:00 PM
- Friday11:00 AM – 8:00 PM
- Saturday11:00 AM – 8:00 PM
- Sunday11:00 AM – 6:00 PM
About and visit notes
Welcome to our comprehensive guide to Cinnabon, a beloved bakery located right here in Wilkes-Barre, Pennsylvania. If you're a local resident or just passing through the Wyoming Valley, you're likely familiar with the inviting aroma of freshly baked goods that often wafts from this popular spot. Cinnabon, a name synonymous with delectable cinnamon rolls, offers a delightful experience for anyone with a sweet tooth. This article aims to provide a detailed overview of what makes this particular Cinnabon a go-to destination for many in our community, offering insights into its offerings, accessibility, and unique features, all from a local Pennsylvania perspective.
While Cinnabon is a well-known national chain, its Wilkes-Barre location has carved out its own niche within our local culinary landscape. It serves as a convenient and comforting stop for shoppers at the Wyoming Valley Mall, a quick treat after a long day, or a special indulgence for family gatherings. We'll delve into the specifics that make this Cinnabon stand out, from the warm welcome you receive to the irresistible taste of their classic treats. Whether you're a long-time fan or considering your first visit, this guide will provide all the information you need to appreciate what this local bakery brings to our community.
The Cinnabon in question is strategically located at the Wyoming Valley Mall, a prime shopping destination in Wilkes-Barre, Pennsylvania. You can find it at 78 Wyoming Valley Mall, Wilkes-Barre, PA 18702, USA. This central location offers exceptional accessibility for residents across Luzerne County and beyond. The Wyoming Valley Mall is easily reachable via major roadways, including Interstate 81 and Route 309, making it a convenient stop for anyone traveling through the region. For those relying on public transport, local bus routes often service the mall area, providing another accessible option. The mall itself offers ample parking, ensuring that visitors can find a spot without much hassle, even during peak hours. Once inside the mall, Cinnabon's presence is often heralded by the enticing scent of cinnamon, guiding you directly to their storefront. Its location within a bustling mall environment means it's often a part of a larger outing, whether it's a shopping trip, a movie, or simply an afternoon stroll, making it a natural fit for many local routines.
- Freshly Baked Cinnamon Rolls: The star of the show, Cinnabon offers their classic cinnamon rolls in various sizes, including the original Cinnabon Classic, Minibon, and CinnaPacks for larger groups or take-home enjoyment.
- Specialty Beverages: To complement their sweet treats, Cinnabon provides a selection of coffee, lattes, Mochalattas®, Chillattas®, and other cold beverages.
- Other Baked Goods: Beyond their signature rolls, customers can often find other delicious items like Caramel Pecanbon rolls, CinnaSwirls, and sometimes seasonal or limited-time offerings.
- Catering and Bulk Orders: For events or larger gatherings, Cinnabon often accommodates bulk orders of their baked goods, perfect for office parties, family events, or community functions.
- Gift Cards: Cinnabon gift cards are available, making them a convenient gift for friends and family who appreciate a sweet indulgence.
- Loyalty Program/Rewards: Like many national chains, Cinnabon typically offers a rewards program for frequent customers, allowing them to earn points and redeem them for free items or discounts (though as customer reviews indicate, it's always wise to double-check your points for accuracy).
- Take-Out Service: All items are available for take-out, allowing customers to enjoy their treats on the go or in the comfort of their own homes.
- Iconic Aroma: One of the most distinctive features of any Cinnabon is the pervasive, inviting aroma of cinnamon and warm dough that draws customers in from a distance, creating an immediate sense of anticipation and comfort.
- Consistent Quality: Despite being a chain, this Cinnabon location is known for delivering the consistent, high-quality taste and freshness that the brand is celebrated for, ensuring that each visit meets expectations.
- Friendly and Informative Staff: Customer reviews frequently highlight the excellent service provided by the staff, particularly mentioning their politeness and helpfulness. This emphasis on customer interaction enhances the overall experience.
- Convenient Mall Location: Being situated within the Wyoming Valley Mall makes Cinnabon an ideal stop during a shopping trip, providing a perfect opportunity for a break or a sweet reward.
- Manager's Dedication: Feedback suggests that the manager at this location is highly responsive and committed to customer satisfaction, particularly in addressing any concerns, which speaks to a strong local management presence.
- Popular Local Treat: For many in the Wilkes-Barre area, Cinnabon has become a cherished, albeit occasional, treat, making it a part of the local indulgence culture.
- Speedy Service: Even during busy periods, the staff at this Cinnabon strive to provide quick and efficient service, ensuring minimal wait times for customers eager to enjoy their treats.
Address: 78 Wyoming Valley Mall, Wilkes-Barre, PA 18702, USA
Phone: (570) 825-5380
Mobile Phone: +1 570-825-5380
For residents of Wilkes-Barre and the surrounding Pennsylvania communities, the Cinnabon at the Wyoming Valley Mall offers more than just a sweet treat; it provides a familiar and comforting experience deeply integrated into the local lifestyle. Its strategic location within a popular shopping mall makes it an easily accessible and convenient stop, whether you're running errands, enjoying a family outing, or simply craving a moment of indulgence. The enticing aroma of their freshly baked cinnamon rolls is an iconic part of the mall experience for many, creating a delightful sensory landmark.
Beyond the delicious products, what truly makes this Cinnabon suitable for locals is the consistent commitment to customer service. As evidenced by numerous customer accounts, the staff, including the management, often go above and beyond to ensure a positive experience. This personalized touch transforms a visit from a simple transaction into a pleasant interaction, fostering a sense of community and reliability that locals value. Even with the occasional corporate system glitch, the local team's dedication to making things right speaks volumes about their commitment to their Wilkes-Barre clientele. While it might be seen as an occasional indulgence rather than an everyday stop due to its sweetness and price point, it serves as a perfect pick-me-up or a rewarding treat. It's a place where you know what you're going to get – a consistently good product served with a friendly face – which makes it a trusted and cherished part of the Wilkes-Barre culinary landscape. In essence, Cinnabon isn't just a bakery; it's a small, sweet anchor within our vibrant local community.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- In-store pick-up
- Takeaway
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Offerings
- Coffee
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
Realistically, don’t want to leave a review here for this location, but this is the location I always go to and they were having trouble yesterday with their rewards and come to find out. I went through account history and it’s been happening often and there’s nothing Cinnabon could do about it cause you only get 72 hours even if you have proof of receipt so I will not be giving One Star, which I should.. Manager is really great here. I’m going to tell him about it next time I go there and I’m pretty sure he well, give me a cinnamon bun because they won’t give me my 200 points so make sure you check your account every time you make a purchase and you have 72 hours for them to fix it. -1 one star for Cinnabon corporation. But all in all always great service here.
Jan 17 · CassStopped by Sunday and requested if i could get two with no icing. I was told yes, but i need to pay for them before they come out of the oven. Also, two are $9.40.Thanked him was said no possible way!
Dec 23 · Sy AdelsonOne of the best Cinnabon location. Service was great and I did notice the manager help there. She was very good with her employees and people.
Dec 14 · Murrells Inlet BoyI always buy Cinnabon when i was live at Philadelphia and move in NEPA and here i go another Cinnabon at Wyoming Mal
Nov 3 · Sarah soebCompare another bakery nearby
Sorted by geographic proximity from this bakery.





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441 Wilkes Barre Township Blvd, Wilkes-Barre Township, PA 18702, USA







This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
