Located at the entrance of Macy's on the third floor. Great cinnabon as always. But what I really liked was the customer service. The staff informed me that they are making a fresh batch that would be ready in 5 minutes. He was very well mannered and serving. He apologized when the wait was a little longer. I wish I could get his name to give credit (tall, slim).
Oct 25 · Thai ChauCinnabon
14000 Riverside Dr, Sherman Oaks, CA 91423, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 14000 Riverside Dr, Sherman Oaks, CA 91423, USA
- Phone
- (818) 788-8350
- Website
- Visit official site
- Rating signal
- 3.0 from 6 recorded reviews
Listed operating hours
- Monday10:00 AM – 8:00 PM
- Tuesday10:00 AM – 8:00 PM
- Wednesday10:00 AM – 8:00 PM
- Thursday10:00 AM – 8:00 PM
- Friday10:00 AM – 9:00 PM
- Saturday10:00 AM – 9:00 PM
- Sunday11:00 AM – 7:00 PM
About and visit notes
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Introduction / Overview: The Sweetest Destination in the San Fernando Valley
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For California residents seeking that unparalleled, warm, gooey cinnamon experience, the Cinnabon location in Sherman Oaks stands ready to deliver. More than just a simple bakery, Cinnabon is globally recognized for perfecting the art of the cinnamon roll, crafting a sweet treat that is deeply comforting and utterly irresistible. Our Sherman Oaks spot is committed to bringing that signature aroma and flavor right here to the heart of the San Fernando Valley, providing a perfect escape from the hustle and bustle of daily life.
At our core, we are a specialty bakery focused on a singular, perfect product: the cinnamon roll. This focus allows us to maintain an exceptional standard of quality, ensuring every Classic Roll is baked to a golden-brown finish, generously swirled with Makara® cinnamon, and slathered in our famous, smooth Signature Cream Cheese Frosting. Whether you are looking for a quick, single treat, a satisfying lunch break dessert, or a large take-home pack for the family, Cinnabon in Sherman Oaks is your local source for premium, satisfying sweetness.
We are constantly innovating beyond the classic, offering gourmet twists like the rich TurtleBon and exciting partnerships such as the featured Chocolate Peanut Butter Candy Bon Made With REESE'S PIECES, blending two legendary treats into one unforgettable experience. This commitment to both tradition and modern indulgence makes our Sherman Oaks location a must-visit destination for dessert lovers across Los Angeles.
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Location and Accessibility: Found Within the Sherman Oaks Galleria Area
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The Cinnabon bakery is conveniently located in the popular commercial hub of Sherman Oaks, providing easy access for local shoppers, commuters, and residents of the 91423 area. Our address places us in a central and easily recognizable spot in the valley:
P Address: 14000 Riverside Dr, Sherman Oaks, CA 91423, USA
Based on customer feedback, it is important for local users to note the bakery's exact position within the complex. While the general address is 14000 Riverside Dr, customers should look for the store located inside the mall/department store structure, reportedly near the entrance of Macy's. Customer reviews mention that the store is generally found on the second floor, although some directories may list it differently, suggesting a brief walk or elevator ride is necessary to locate the bakery within the building.
For all California visitors and locals, accessibility is a priority. The location offers essential amenities for a comfortable visit:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
This ensures that everyone can easily stop by for a quick visit and pick up their favorite treats, whether through In-store shopping or Takeout services.
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Services Offered: Catering to Every Craving
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The Sherman Oaks Cinnabon provides a full range of services and product formats to suit any customer need, from an individual craving to a large family gathering:
- Individual Rolls: Offering the original Classic Roll alongside smaller options like the Minibon® and bite-sized BonBites™ for portion control or a lighter snack.
- Gourmet Topped Creations: Specializing in decadent, customizable rolls such as the Caramel PecanBon® ($10.99), the chocolatey OREO® Bon, and seasonal favorites.
- CinnaPacks™ for Sharing: Convenient take-home packs of rolls, including the Classic CinnaPacks™ and MiniBon® CinnaPacks™, perfect for the office, parties, or weekend family treats.
- Unique Quick Bites: Serving specialties like the irresistible Center Of The Roll™ (the gooey, soft middle of the cinnamon roll) and other baked novelties like the Churro Stick and the Cookie BonBite Sandwich ($7.99).
- Specialty Beverages: A full drinks menu featuring Coffee, signature blended Mochalatta Chill®, a variety of Chillattas®, Flavored Cold Brew, and refreshing Frozen Lemonade.
- Delivery and Takeout: Providing modern service options, including Delivery right to your door and easy Takeout for those on the go.
- Custom Add-ons: The ability to purchase large quantities of our popular frostings and toppings, such as the Signature Cream Cheese Frosting Pint ($6.99) and sides of Pecans, Caramel Frosting, or Chocolate Sauce ($2.49 each).
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Features / Highlights: Quality, Service, and Iconic Flavors
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The Sherman Oaks Cinnabon stands out in the competitive California dessert scene by focusing on consistent, high-quality baking and exceptional service, highlighted by these features:
- Commitment to Freshness: As noted by local customer reviews, the staff is committed to serving the freshest product possible, often informing patrons if a new batch is moments away, ensuring that warm, melt-in-your-mouth experience.
- The Signature Makara® Cinnamon: Our iconic, irresistible flavor comes from the use of imported, premium Makara® cinnamon, which provides a bold, unique taste that distinguishes our rolls from all others.
- Gourmet Partnerships: We feature exciting, limited-time and permanent menu collaborations, such as the innovative Chocolate Peanut Butter Cup Chillatta® Made With REESE'S, ensuring there is always something new and decadent to try.
- Ultimate Convenience: Services like Delivery and the acceptance of modern payment methods (including Credit cards, Debit cards, and NFC mobile payments) make it simple and fast to fulfill your craving, ideal for a Quick visit.
- Service Excellence: Real customer feedback praises the courteous and well-mannered staff, who strive to provide positive service even during brief waits for fresh products.
- Variety in Size: The availability of rolls in three distinct sizes—Classic Roll, Minibon®, and BonBites™—allows customers to perfectly match the size of the treat to their appetite or occasion.
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Contact Information: Find Us and Reach Out
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Connecting with the Cinnabon team in Sherman Oaks is easy, whether you're inquiring about a catering order or confirming store hours. Here is the essential contact information for local California users:
P Physical Address:
14000 Riverside Dr, Sherman Oaks, CA 91423, USA
P Note for Visitors: Please remember the store is generally located on the second floor within the larger shopping/department store structure at this address.
P Main Phone Number: (818) 788-8350
P Direct Mobile Contact: +1 818-788-8350
P For the fastest service, remember that takeout and quick visits are encouraged, and staff are available to assist with your order in-store.
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What is Worth Choosing: The Perfect Blend of Comfort and Indulgence
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For residents across the San Fernando Valley and the greater Los Angeles area, choosing Cinnabon in Sherman Oaks is a decision for guaranteed comfort and quality. What sets this bakery apart is its unwavering dedication to producing an iconic product that has delighted millions—the signature cinnamon roll. Unlike general bakeries, our hyper-focus means every roll is a masterpiece of flavor and texture.
It is worth choosing Cinnabon because of the unique experiences we offer. Where else can you grab a gooey, satisfying Center Of The Roll™ or cool down with a rich Chocolate Peanut Butter Cup Chillatta®? Our CinnaPacks™ solve the perennial problem of bringing a crowd-pleasing dessert to any California gathering, big or small. Furthermore, the commitment to excellent customer service, ensuring you get a fresh product and a courteous interaction, elevates the entire experience, turning a simple stop into a memorable treat.
For a quick, reliable, and deeply satisfying indulgence that stands above the rest, with the added convenience of delivery and great accessibility, the Cinnabon in Sherman Oaks is the ultimate destination for your next sweet craving. We invite all California locals to experience the warmth and delight that only a freshly baked Cinnabon can provide.
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Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- In-store shopping
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Coffee
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
There are no signs and the location is incorrectly designated. It says that the store is on the 3rd floor, but it is on the 2nd.
Apr 19 · Iarosalv Ivakin (Yarchi_Gaming)Every time I come to this location the Cinnabons are a bit over cooked. Today I. Some by and they closed the store down at 6:35 but they are open until 7pm on Sundays. The staff is lazy and unenthusiastic.
Nov 4 · Sean BGot my birthday cold brew & picked up a mini Cinnabon
Aug 8 · Philipp FulgencioCompare another bakery nearby
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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
