BAKERY PROFILE

Cookie Chris

★ 4.026 recorded reviews$1–10

4091 Concord Crk Pl, Richmond, VA 23222, USA

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Cookie Chris
PLAN THE VISIT

Essential details

Address
4091 Concord Crk Pl, Richmond, VA 23222, USA
Phone
(804) 351-5706
Website
Visit official site
Rating signal
4.0 from 26 recorded reviews
HOURS

Listed operating hours

  • MondayClosed
  • Tuesday11:00 AM – 11:00 PM
  • Wednesday11:00 AM – 11:00 PM
  • Thursday11:00 AM – 11:00 PM
  • Friday11:00 AM – 0:00 AM
  • Saturday11:00 AM – 0:00 AM
  • Sunday11:00 AM – 11:00 PM
About and visit notes

Introduction / Overview

Nestled within the Richmond, Virginia, community, Cookie Chris is a local bakery that has quickly established itself as a go-to destination for gourmet, made-from-scratch cookies and innovative dessert concepts. More than just a traditional bakery, this spot specializes in creating an entire experience around fresh, warm, and often over-the-top sweet treats. Cookie Chris is the brainchild of a young local entrepreneur, Chris Knight, who brought his passion for baking—discovered with his grandmother—to life. This inspiring local story adds a layer of community pride to every purchase made by Virginia residents.

The core of the offering revolves around large, freshly baked cookies, known for their perfect texture: a delightful balance of a crispy exterior and a soft, gooey center. The flavor selections move beyond the ordinary, featuring a constantly rotating lineup of unique and fan-favorite gourmet varieties. Customers consistently praise the exceptional customer service, with staff members always described as kind, helpful, and smiling, eager to assist patrons in choosing from the often-tempting and extensive menu. For anyone in the Richmond area looking to curb a serious sweet tooth, celebrate an event, or simply enjoy a warm treat made with local heart, Cookie Chris provides a memorable and delicious option.

Location and Accessibility

Cookie Chris is conveniently located in the Richmond area at 4091 Concord Crk Pl, Richmond, VA 23222, USA. This location makes it an accessible spot for many residents in the surrounding neighborhoods and commercial areas.

The bakery understands the need for modern convenience and accessibility, ensuring that a quick stop is hassle-free for all Virginia patrons.

Key accessibility features and planning notes include:

  • Wheelchair-Accessible Entrance: Ensuring that the store is welcoming and easy to navigate for all customers.

  • Quick Visit Planning: The business model is structured for customers who are on the go, making it ideal for a swift in-store pickup or a quick selection of a freshly baked treat.

  • Local Access: Located in a commercial area, the bakery is easy to reach by car, which is essential for customers picking up larger orders like Cookie Cakes or multiple cookie packs for family or events.

Services Offered

Cookie Chris provides a versatile range of services to ensure every customer in the greater Richmond region can enjoy their gourmet cookies, whether they visit in-person or order from the comfort of their home.

  • In-Store Shopping: Customers are welcomed into the shop to experience the environment, featuring bright colors and photo-worthy neon signs, and to choose from the daily rotating selection of flavors.

  • Local Delivery: For a small fee, local delivery is offered for cookie box orders (4-packs, 6-packs, or 12-packs) within a specified radius of the store, ensuring warm cookies arrive right to your door in Richmond.

  • Nationwide Shipping: The bakery offers 2-day ground shipping for pre-packaged cookie boxes, extending the reach of this local Virginia treat to customers across the country.

  • In-store Pick-up: Orders placed online or by phone can be conveniently picked up at the store.

  • Custom Cookie Cakes: Large Cookie Cakes are available, perfect for birthdays and celebrations, requiring advance notice for scheduling and featuring options like Chocolate Chip, Confetti, and Sugar bases with custom writing.

  • Gourmet Cookie Boxes: Customers can create their own custom 4-pack, 6-pack, or 12-pack boxes, allowing them to mix and match from the current selection of available flavors.

  • Diverse Payment Options: Accepting Credit cards, Debit cards, and NFC mobile payments for fast and secure transactions.

Features / Highlights

The unique selling points of Cookie Chris are deeply rooted in its product quality, flavor innovation, and exceptional customer interaction.

  • Daily Freshness and Warmth: A top highlight noted by customers is that the cookies are always "fresh and warm," baked to perfection with a craveable soft center and crispy edge.

  • Extremely Creative and Rotating Flavors: The menu is a highlight, consistently featuring unique, fun, and gourmet options that rotate weekly. Specialty flavors include Triple Chocolate, Strawberry Shortcake, Oatmeal Cream Pie, Cotton Candy, Pistachio, Birthday Cake, Blue Monster, Rainbow Sherbert, Cookies & Crème, and Cookie Dough.

  • Outstanding Customer Service: The friendly, smiling, and helpful young staff receive frequent praise in customer reviews for making the experience even better, assisting customers in deciding "what amazing cookie to choose."

  • Cookie Cakes and Specialty Desserts: Beyond the individual cookies, the ability to order a personalized Cookie Cake ($34.99 and up) or a Cookie Chris Sandwich ($13.69) positions the bakery as a full-service dessert provider for celebrations.

  • Popular Side Offerings: The bakery pairs its cookies with classic beverages like Milk ($3.49), Water ($2.69), and Juice ($2.99), perfect for washing down a rich cookie.

  • Young Local Entrepreneurship: Founded by Chris Knight at the age of 16, the store represents a success story of local passion and hard work, a great point of community support for Virginia residents.

  • High Demand: The "often sell out" notice from customers is a testament to the popularity and freshness of the products, encouraging local patrons to "get there early" if they want a specific flavor.

Contact Information

Richmond customers can easily connect with the team at Cookie Chris:

Address: 4091 Concord Crk Pl, Richmond, VA 23222, USA

Phone: (804) 351-5706

What is Worth Choosing

Cookie Chris is unequivocally worth choosing for any Virginia resident seeking a superior cookie experience. The primary reason is the consistent delivery of a high-quality product: fresh, warm, large, and bursting with flavor. While the chocolate chip and peanut butter cookies receive high marks for being "very good," the true value lies in the bakery's unique and ever-changing roster of gourmet flavors. Trying a seasonal or specialty cookie like Strawberry Shortcake or Blue Monster offers a level of dessert novelty that few other local bakeries can match.

Furthermore, choosing Cookie Chris means supporting a genuine local success story built on a passion for baking, led by a dedicated young entrepreneur. The excellent customer service, characterized by warm smiles and helpful staff, transforms a simple transaction into a delightful interaction. The added convenience of both local delivery and in-store pickup, combined with the option to order custom Cookie Cakes for celebrations, makes this bakery a practical and delicious choice for a variety of needs. For a consistently fresh, warm, and creatively flavored gourmet cookie in the Richmond, VA area, Cookie Chris is a must-visit destination that lives up to its reputation for amazing service and exceptional treats.

PHOTOS

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VISITOR FEEDBACK

Reviews and recurring themes

Read individual comments as personal experiences, not verified guarantees.

cookies 14chocolate chip 2milkshakes 2driving 2to choose 2
★ 4.0

Great customer service and the cookies are very good. I got chocolate chip and peanut butter cookies

Sep 6 · Crystal Burr
★ 5.0

this store has amazing customer service. The cookies are always fresh and warm. Every time I come the young ladies are smiling and helping me decide what amazing cookie to choose. You can’t go wrong with this place, but due to the volume at this place, if you want something, you should get there early because they often sell out.

Aug 30 · Autumn Smith
★ 1.0

Order 2 scoops of Birthday Batter and it was awful. It had some blue swirl in it that tasted like sherbet. I just wasted $7.27. Wanted to support and was disappointed especially after asking for a top or cover to cover the container because I wanted to take it home rather than sit and eat. Other than that the staff was pleasant and greeted you upon entering and when leaving. Environment was clean but that to be desired since it just opened a week ago.

Aug 4 · Deborah Young
★ 5.0

Best cookies I’ve ever had in my entire life taste like something my grandma would bake. I can tell they use fresh ingredients. The service was impeccable.🔥🔥🔥

Aug 30 · Ron Cannon
★ 5.0

My wife and I recently went to the grand opening, and we were so eager to try it out. We were truly impressed by the outstanding customer service! I had the Cookie Alamo, and it was absolutely delicious. The Strawberry Shortcake ice cream paired with a chocolate chip cookie was a delightful treat. I really encourage you to visit; I think you’ll be just as pleased as we were! You won’t regret it!ally encourage you to visit; I think you’ll be just as pleased as we were! You won’t regret it!

Sep 10 · Trevino Williams
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About this listing

This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.

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