BAKERY PROFILE

Crumbl - Willoughby

★ 4.0572 recorded reviews$$

36001 Euclid Ave Unit 2, Willoughby, OH 44094, USA

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Crumbl - Willoughby
PLAN THE VISIT

Essential details

Address
36001 Euclid Ave Unit 2, Willoughby, OH 44094, USA
Phone
(440) 306-6869
Website
Visit official site
Rating signal
4.0 from 572 recorded reviews
HOURS

Listed operating hours

  • Monday8:00 AM – 10:00 PM
  • Tuesday8:00 AM – 10:00 PM
  • Wednesday8:00 AM – 10:00 PM
  • Thursday8:00 AM – 10:00 PM
  • Friday8:00 AM – 11:00 PM
  • Saturday8:00 AM – 11:00 PM
  • SundayClosed
About and visit notes

## Indulge in Sweetness: An Overview of Crumbl - Willoughby

For residents across Northeast Ohio and especially in the Willoughby area, there's a local dessert spot that has quickly captured attention with its decadent, fresh-baked treats. We're talking about Crumbl - Willoughby, a bakery and dessert shop renowned for its signature large, gourmet cookies. It’s more than just a cookie shop; it's a dedicated bakery that focuses on delivering a unique and exciting sweet experience with every visit.

Crumbl has built its reputation on two core pillars: a commitment to freshness and a wonderfully exciting weekly rotating menu. Forget the same old selection day in and day out; this location—like all Crumbl stores—offers a lineup of four to five unique, rotating flavors that change every Sunday evening, alongside their classic Milk Chocolate Chip cookie, which is often available year-round. This clever approach ensures there is always a new reason for Ohio locals to stop by, whether they're craving an inventive seasonal flavor or a comforting classic.

Classified as a Cookie shop, Bakery, and Dessert shop, Crumbl - Willoughby caters to all kinds of cravings, whether you're looking for a quick, personal indulgence or need to supply a dozen treats for your next local Ohio event or family gathering.

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## Location and Accessibility for Willoughby Residents

Conveniently situated for easy access, Crumbl - Willoughby is located at 36001 Euclid Ave Unit 2, Willoughby, OH 44094, USA. This address places the dessert shop in a commercial area that is easy to get to, whether you're driving from nearby neighborhoods or just passing through the Euclid Avenue corridor.

The establishment is designed with all local patrons in mind, offering excellent accessibility features. Specifically, customers will find a wheelchair accessible entrance and a wheelchair accessible parking lot. These amenities ensure that Crumbl is an inclusive spot where everyone in the community can easily pick up their favorite desserts.

The shop's placement makes it a straightforward destination for a quick visit, which is perfect for busy Ohioans needing to grab a sweet treat on their way home, to an office party, or to a weekend get-together.

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## Services Offered at Crumbl - Willoughby

Crumbl - Willoughby offers a variety of flexible services to ensure you can get your gourmet cookies in the most convenient way possible. Their operating model is built around serving the local community efficiently.

Here are the key services you can take advantage of:

  • Delivery: For ultimate convenience, you can have your favorite cookies brought right to your home or office in the Willoughby area. This is a fantastic option for parties or when you simply can't leave the house.

  • In-store Pickup: Use the Crumbl app or their online ordering system to place your order ahead of time, then pop into the store to collect it without the wait. This is a popular option for those on a tight schedule.

  • Takeout: For traditional walk-in customers, all desserts are available for takeout to enjoy at home or wherever your destination may be.

  • Onsite Services: While the primary focus is on takeaway desserts, they do offer an onsite service model that ensures a clean and quick transaction from the time you enter to the moment you leave with your warm cookies.

When it comes to payment options, the store accepts Credit cards, Debit cards, and NFC mobile payments, making transactions fast and simple.

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## Features and Highlights of the Dessert Selection

The star of the show at Crumbl - Willoughby is, of course, the cookies. They come in both large and mini sizes, perfect for sharing or savoring all to yourself. Note that all items are packaged for takeout, and dessert is the main dining option.

Here are some features and highlights of their offerings:

  • The Weekly Rotating Menu: A commitment to over 200 possible flavors means the selection is fresh and exciting every week, encouraging repeat visits to try new creations. From gooey chocolate concoctions to light and fruity options, there's always something new.

  • Gourmet Large Cookies: These are the iconic treats the brand is known for—thick, large, and richly flavored, sold in various pack sizes:

    • Single ($6.68)

    • 4-Pack ($21.88)

    • 6-Pack ($30.48)

    • 12-Pack ($56.68)

  • Mini Desserts for Variety: Perfect for a sampler or a lighter treat, the mini cookies allow customers to try multiple weekly flavors without committing to a large size:

    • Mini 3-Pack ($11.09)

    • Mini 6-Pack ($19.69)

    • Mini 12-Pack ($33.59)

  • Simple Extras: To complement your cookies, the shop also offers a selection of beverages, such as Dasani Water ($2.69).

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## Contact Information

For all inquiries, from placing a large order to checking on the current week's specialty flavors, here is the necessary contact information for the Crumbl - Willoughby location:

  • Address: 36001 Euclid Ave Unit 2, Willoughby, OH 44094, USA

  • Phone: (440) 306-6869

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## Why Crumbl - Willoughby is Worth Choosing

If you live in or near Willoughby, the local Crumbl offers a truly distinctive dessert experience that sets it apart from typical bakeries. It’s a specialized spot that focuses intensely on one thing: gourmet, high-quality cookies. The unique concept of the weekly rotating menu ensures that even regular customers are constantly delighted by new flavors and unexpected culinary creations.

For local Ohioans, Crumbl provides an easy way to elevate any event—from a casual Friday night dessert to a major office celebration. The convenience of their service options, including delivery and the ability to schedule orders for in-store pickup, makes the process seamless for busy individuals and families. The accessible location further ensures that the joy of a warm, freshly baked cookie is within easy reach for everyone.

However, as with any popular local spot, it’s worth noting that customer experiences can vary. While the quality of the product—the cookies themselves—is widely praised for their size, taste, and texture, some past reviews have highlighted instances of frustrating customer service, such as issues with order accuracy (receiving the wrong item) or unprofessional staff behavior. When visiting, especially during peak hours, it is always recommended to double-check your order before leaving the store, particularly with the premium and customized cookie choices like the Dubai Chocolate Brownie, to ensure everything is correct. By utilizing the convenience of the app for pre-ordering, most customers can streamline their visit and focus on the delicious reward.

Ultimately, the reason to choose Crumbl - Willoughby is for the product itself: a decadent, shareable, and consistently exciting gourmet cookie experience that keeps the local dessert landscape in Northeast Ohio fresh and deliciously unpredictable.

VISIT FEATURES

Services and accessibility

These attributes come from the directory record and should be confirmed when essential.

Service options

  • Delivery
  • In-store pickup
  • Onsite services
  • Takeout

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Dining options

  • Dessert

Planning

  • Quick visit

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
PHOTOS

See the bakery

VISITOR FEEDBACK

Reviews and recurring themes

Read individual comments as personal experiences, not verified guarantees.

crumble 8smells 6price 5cheesecake 3strawberry 3kids 3atmosphere 32025 2eye contact 2word 2
★ 1.0

Very frustrating experience. I ordered 3 minis cookies then a full size dubai chocolate brownie which has an upcharge. I got home and received another cookie instead of the brownie. I called the store to see what could be done and they wanted me to drive back to show them their error, that was my only option. Waste my time and gas for their error? Not great customer service

Aug 20 · Melanie Hahn
★ 1.0

Walked into Loud, obnoxious and repulsive behavior. One lady employee cussing and using the f-word without restraint and not at all quietly multiple times and there was a child about 7 years old in this store. The rest were cackling and being so loud and unprofessional I could only stay there for about 2 minutes until I got tired of the place and behavior and just left without buying anything.

Aug 19 · Erica Khan
★ 1.0

This is for the owner…you have a huge staffing issue there at night. Rude customer service, staff talking to their friends that come in and ignoring customers, etc. It’s not party central. It’s a business and you are going to lose a hell of a lot of it. We were there Wednesday, September 24, 2025, around 7:30 pm. It looks like, by reading the previous reviews, you have issues to address. Not easy to get customers back, especially if the issue is poor service.

Sep 25 · Floyd Garrett
★ 5.0

Love this store. Excellent customer service and you are welcomed with a greeting and smiles. It’s clean and friendly. Employees are super sweet like the cookies 🍪

Aug 5 · Dee Johnson
★ 1.0

My daughter's order was wrong, and she immediately called them and was told she would receive a refund. After a few days, she called back and was told the same thing. A week went by with no refund, she called back only to be told it was too late and theres nothing they could do. Mind you, she spent $56. She orders from here consistently. I told her dont spend another penny with this company!!!

Jul 21 · Sonya Foster
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About this listing

This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.

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