My husband ordered our wedding cake from this bakery as a surprise for me, and we were blown away! The red velvet was absolutely delicious—moist, flavorful, and a huge hit with our guests.The decoration was stunning, complete with the cutest couple topper. On top of that, the service was amazing from start to finish. Highly recommend!
May 17 · xinyi xCrumbly Cafe & Bakery
997 1st Ave, New York, NY 10022, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 997 1st Ave, New York, NY 10022, USA
- Phone
- (917) 409-3008
- Website
- Visit official site
- Rating signal
- 4.0 from 273 recorded reviews
Listed operating hours
- Monday7:00 AM – 5:00 PM
- Tuesday7:00 AM – 5:00 PM
- Wednesday7:00 AM – 8:00 PM
- Thursday7:00 AM – 8:00 PM
- Friday7:00 AM – 8:00 PM
- Saturday8:00 AM – 8:00 PM
- Sunday8:00 AM – 4:00 PM
About and visit notes
For those of us navigating the vibrant streets of New York City, finding a local gem that consistently delivers on both flavor and artistry is always a treat. Enter Crumbly Cafe & Bakery, nestled conveniently on 1st Avenue. This isn't just another spot to grab a pastry; it's a dedicated bakery that has truly mastered the art of cake creation, earning a well-deserved reputation for crafting custom cakes that are as visually stunning as they are delicious. Whether you're planning a grand celebration, a small gathering, or simply craving a high-quality sweet treat, Crumbly Cafe & Bakery has become a go-to destination for many discerning New Yorkers. They understand that a cake isn't just dessert; it's often the centerpiece of a memory, and they go above and beyond to make those memories truly special.
What sets Crumbly Cafe & Bakery apart is their unwavering commitment to both taste and aesthetic. In a city where options abound, it's rare to find a place that "covers ALL the bases," as one thrilled customer put it, excelling in both custom design and incredible flavor. Their ability to transform an idea into a tangible, mouth-watering creation, complete with thoughtful suggestions like multi-color layers, speaks volumes about their creative talent and dedication to customer satisfaction. From the moment you consider placing an order to the joyful moment of pick-up, the team at Crumbly Cafe & Bakery ensures a seamless and delightful experience. Their passion for baking shines through in every perfectly decorated cake and every bite of their moist, flavorful creations, making them a true asset to the New York culinary scene.
---Crumbly Cafe & Bakery is strategically located at 997 1st Ave, New York, NY 10022, USA. This prime address places it squarely in the bustling heart of New York City, specifically within the lively Upper East Side (UES) neighborhood. For residents and visitors alike, this location offers exceptional convenience and accessibility. 1st Avenue is a major thoroughfare, making the bakery easy to find whether you're walking, driving, or utilizing public transportation.
For those relying on NYC's extensive subway system, Crumbly Cafe & Bakery is within a reasonable distance from several key lines. The nearest subway stations, such as the 59th Street-Lexington Avenue station (N, R, W, 4, 5, 6 trains) and the Lexington Avenue-63rd Street station (F, Q trains), provide excellent connectivity from various parts of Manhattan and beyond. Bus routes, including those running along 1st Avenue and nearby cross-streets, also offer direct access, making it incredibly simple to plan a visit.
The Upper East Side is a vibrant and upscale neighborhood known for its residential charm, diverse array of shops, and proximity to cultural landmarks. This means that a trip to Crumbly Cafe & Bakery can easily be combined with other errands, a stroll through the neighborhood, or a visit to nearby attractions. While street parking can be challenging in Manhattan, as is often the case, the numerous public transportation options ensure that everyone can reach this fantastic bakery with ease. Its central location truly cements Crumbly Cafe & Bakery as an integral and highly accessible part of the New York City experience, ready to serve the sweet tooths of locals and tourists alike.
---Custom Cakes for All Occasions: Crumbly Cafe & Bakery specializes in creating bespoke cakes for a wide range of events. Whether it's a wedding, birthday, anniversary, or any other special celebration, they excel at bringing custom designs to life. Customers consistently praise their ability to produce cakes that are not only visually stunning but also incredibly delicious, making them a top choice for personalized celebrations in NYC.
Wedding Cakes: They are a highly recommended source for wedding cakes, known for their ability to deliver show-stopping creations. As one customer shared, their wedding cake was a "surprise" that left them "blown away" by its taste and elegant decoration, including thoughtful details like a "cutest couple topper." This service is marked by meticulous attention to detail and exceptional flavor profiles.
Birthday Cakes: For birthday celebrations, Crumbly Cafe & Bakery goes above and beyond to craft unique and flavorful cakes. They are lauded for their collaborative process, working with customers to brainstorm ideas and offering fantastic suggestions, such as multi-color layers inside, to create a truly personalized and vibrant birthday cake experience. Their commitment ensures the cake perfectly reflects the celebrant's personality.
Exceptional Flavor Profiles: While many bakeries offer custom cakes, Crumbly Cafe & Bakery distinguishes itself by truly excelling in flavor. Their cakes are described as "absolutely delicious," "moist, flavorful," and "phenomenal even after days in the fridge." The red velvet cake, in particular, has received rave reviews for its rich taste and perfect texture, proving that they prioritize taste just as much as design.
Collaborative Design Process: The bakery actively engages with customers in the design process. Staff members are praised for their helpfulness and creativity in brainstorming ideas and making suggestions that elevate the cake's concept. This collaborative approach ensures the final product perfectly aligns with the customer's vision, demonstrating their dedication to personalized service.
Efficient Ordering and Kind Service: Customers consistently highlight the ease and efficiency of the ordering process. From initial phone conversations to pick-up, the staff are described as "amazing from start to finish" and "so kind." They make the entire experience smooth and enjoyable, even sharing in the excitement of the customer for their custom creation.
Masterful Flavor Execution: Crumbly Cafe & Bakery truly excels in delivering outstanding flavor. Their cakes, particularly the red velvet, are consistently lauded for being "absolutely delicious," "moist," and "flavorful." This dedication to taste ensures that their custom creations aren't just beautiful but also incredibly satisfying to eat, setting them apart from many competitors who might prioritize aesthetics over substance. They truly "cover ALL the bases" when it comes to flavor perfection.
Stunning and Personalized Decoration: The bakery’s ability to produce "stunning" and highly personalized cake decorations is a significant highlight. Whether it's an intricate wedding cake design with a "cutest couple topper" or a vibrant, multi-color layered birthday cake, their artistic talent shines through. They work closely with clients to understand their vision and translate it into a beautiful, edible work of art that perfectly matches the occasion.
Exceptional Customer Service: From the initial inquiry to the final pick-up, Crumbly Cafe & Bakery provides "amazing service from start to finish." The staff are described as going "above and beyond" and being "so kind" and "helpful." They are enthusiastic about each cake, sharing in the customer's excitement, which creates a genuinely warm and supportive experience. This level of personalized care makes every interaction delightful.
Long-Lasting Freshness: A remarkable feature noted by customers is the longevity of their cakes' freshness. One reviewer specifically mentioned that their cake was "still phenomenal even after days in the fridge." This speaks volumes about the quality of ingredients and baking techniques employed, ensuring that you can enjoy your delicious creation for an extended period without compromising on taste or texture.
Collaborative and Creative Process: Crumbly Cafe & Bakery stands out for its willingness and ability to collaborate with customers on design ideas. They actively brainstorm and offer "fantastic suggestions," such as multi-color internal layers, to enhance the final product. This creative partnership ensures that each custom cake is truly unique and perfectly reflects the client's desires, making the ordering process an enjoyable part of the overall experience.
To experience the delectable creations of Crumbly Cafe & Bakery or to discuss your custom cake needs, you can reach them using the following contact details:
Address: 997 1st Ave, New York, NY 10022, USA
Phone: (917) 409-3008
Their friendly and helpful staff are ready to assist you in planning the perfect sweet addition to your next special occasion or simply helping you choose a delicious treat for yourself.
---For New Yorkers, finding a bakery that truly understands the nuances of celebration and the importance of exceptional taste is a significant discovery. Crumbly Cafe & Bakery, with its prime location on 1st Avenue in the Upper East Side, is perfectly positioned to serve the diverse needs of our bustling city. Its accessibility via various public transportation options means that whether you're commuting from Midtown, living in the UES, or venturing from another borough, reaching this culinary gem is remarkably convenient. This easy access makes it an ideal choice for busy locals who appreciate efficiency without compromising on quality.
What truly sets Crumbly Cafe & Bakery apart and makes it so suitable for New Yorkers is its dual mastery of both stunning aesthetics and phenomenal flavor. In a city where custom cakes are a common request, it's rare to find a bakery that consistently delivers on both fronts. Their red velvet cake, praised for being "moist, flavorful, and a huge hit," is just one example of their commitment to deliciousness. For our special occasions, we want cakes that not only look incredible but also taste unforgettable, and Crumbly Cafe & Bakery consistently exceeds these expectations. Their ability to take a vision, like a multi-color birthday cake, and execute it flawlessly, even enhancing it with creative suggestions, demonstrates their dedication to personalized perfection.
Moreover, the outstanding customer service at Crumbly Cafe & Bakery makes every interaction a pleasure. New Yorkers value efficiency and professionalism, but also appreciate warmth and genuine enthusiasm. The staff's willingness to go "above and beyond," to brainstorm ideas, and to share in the customer's excitement creates a truly inviting and supportive experience. This level of care fosters trust and loyalty, making customers feel valued and understood. From easy ordering to kind pick-up, the entire process is designed with the customer in mind, ensuring a stress-free and enjoyable experience. For locals seeking not just a cake, but a reliable partner in celebrating life's sweet moments with unparalleled taste and service, Crumbly Cafe & Bakery is undoubtedly the ideal choice, solidifying its place as a beloved fixture in the New York City baking scene.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
From the business
- Small Business
Service options
- Delivery
- In-store pick-up
- In-store shopping
- On-site services
- Takeaway
Accessibility
- Wheelchair-accessible entrance
Offerings
- Coffee
Dining options
- Breakfast
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
I searched all over the UES for a place to get a delicious custom cake. Lots of places make custom cakes, but not many excel in flavor. Crumbly covers ALL the bases. The staff went above and beyond for this birthday cake. My boyfriend adores colors and I wanted a cake that reflected that. I spoke on the phone with a staff member and they helped me brainstorm an idea, and made some fantastic suggestions (like the multi-color layers inside!). Ordering was easy and efficient, and the staff at pick-up were so kind. She was just as excited about the cake as I was!! The leftover cake was still phenomenal even after days in the fridge. Thank you so much for such an incredible and tasty creation!!
May 9 · Rachel GuerrieriOur favorite local bakery. Everything they make is amazing, and their coffee is great. We go every weekend, and the staff is so incredibly friendly. They almost always give our dog a pup cup. They also baked our first-anniversary cake, and it was even better than our actual wedding cake.
Mar 5 · Rory QuinnI ordered my 30th birthday cake from here and it was absolutely perfect! The team at Crumbly worked with me to bring my exact vision to light, were patient as I went back and forth on revisions to my idea, and ultimately the cake not only came out looking perfect, but it tasted delicious too! It was a pleasure to work with them from start to finish (shout out to Mia for all her help), and I will definitely order from them again! Thank you Crumbly!
Apr 9 · Genevieve Javidzadwe absolutely love crumbly!! They have the best most delicious cakes and they are always GORGEOUS. We have ordered 3 custom cakes from them now and every time they have been so beautifully done & taste incredible. they are THE go-to bakery for custom cakes in the city! And the kindest people and best service. Cannot recommend them enough!
Dec 3 · Audra EvansCompare another bakery nearby
Sorted by geographic proximity from this bakery.



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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
