I bought a dozen donuts and there was a hair cooked into the very first one I took a bite out of. I drove back to get a refund and only got a partial refund. I will never go here again neither should you.
May 10 · Kevin FuhrimanDonut Factory
802 W Colton Ave # A, Redlands, CA 92374, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 802 W Colton Ave # A, Redlands, CA 92374, USA
- Phone
- (909) 798-1156
- Rating signal
- 4.0 from 87 recorded reviews
Listed operating hours
- Monday5:00 AM – 5:30 PM
- Tuesday5:00 AM – 5:30 PM
- Wednesday5:00 AM – 5:30 PM
- Thursday5:00 AM – 5:30 PM
- Friday5:00 AM – 5:30 PM
- Saturday5:00 AM – 4:30 PM
- Sunday5:00 AM – 5:30 PM
About and visit notes
For residents and commuters across Redlands and the surrounding Inland Empire, the search for a reliable, high-quality local donut shop often ends at Donut Factory. Located conveniently on W Colton Ave, this establishment has cemented its place in the community by offering more than just sweet treats; it’s a full-service destination for breakfast, dessert, and an impressive array of custom-blended iced coffees. The spirit of the classic California donut shop—hardworking owners, speedy service, and a diverse menu—is fully embodied here.
Donut Factory distinguishes itself with its commitment to freshness. Customers frequently praise the "freshly daily made donuts" and fast preparation of all items, from pastries to custom-made breakfast sandwiches. The shop caters expertly to the California pace of life, making it an ideal choice for a "quick visit" or for those who prefer "solo dining." It operates with a casual, straightforward atmosphere, where the focus is firmly on getting customers their favorite morning staples or late-day indulgences efficiently.
However, as with any bustling local favorite, potential patrons should note the occasional variance in the customer experience, as reflected in online reviews. While many rave about the quality, flavor, and friendly service, particularly the owner’s dedication, a small number of customers have reported isolated issues, such as partial refunds or ingredient inconsistencies in specialized items like the Apple Fritter. Prospective visitors are encouraged to visit early in the day when the full, fresh selection is available to enjoy the quality that has earned Donut Factory its local reputation.
Location and Accessibility
Donut Factory is strategically situated on a major road in Redlands, CA, ensuring excellent visibility and ease of access for anyone traveling through or residing in the area. This convenient location on W Colton Ave makes it a simple stop for a morning pickup or a dessert run.
The exact address is:
802 W Colton Ave # A, Redlands, CA 92374, USA
The shop is designed to be fully accessible, providing a welcoming environment for all community members. Accessibility features include:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
These provisions demonstrate the shop’s dedication to serving the local Redlands community comprehensively, allowing everyone to easily access their daily coffee and donut fix.
Services Offered
Donut Factory provides a robust menu and service model that covers both traditional donut shop offerings and modern café trends, ensuring something for every taste, morning through afternoon.
- Takeout: All items, including breakfast sandwiches, donuts, and beverages, are available for quick takeout.
- Breakfast and Dessert Dining: The menu is structured to cover both morning breakfast needs (sandwiches, bagels, pastries) and later-day dessert cravings.
- Savory Breakfast Options: Offers made-to-order breakfast sandwiches featuring essentials like bacon and sausages, including unique options served on a donut bun.
- Extensive Coffee Menu: Includes both standard hot coffee and a highly varied menu of iced and blended coffee options, shakes, and smoothies.
- Specialty Pastries: In addition to classic donuts, the shop offers Bear Claws, Cinnamon Rolls, Apple Fritters, and various croissants.
- Quick Service: The operational model is designed for a "quick visit," accommodating the fast pace of commuter and local schedules.
To ensure a smooth transaction, the shop accepts multiple forms of payment:
- Credit cards
- Debit cards
- NFC mobile payments
Features / Highlights
What sets Donut Factory apart in a competitive Southern California market are several unique features centered on portion size, flavor variety, and its extensive beverage program.
- Generously Sized Donuts: Customers frequently comment on the "beefy boy sized donuts" and the generous portion sizes, suggesting that the treats here are larger than standard fare found at many competitors.
- Blended Iced Coffee Variety: A major highlight is the wide selection of blended iced coffee and shake flavors, which includes: Coffee, White Chocolate, Vanilla, Caramel, Hazelnut, Java Chip, Praline Cream, Chocolate, Chocolate Malt, and Peanut Butter. This makes the shop a destination for customized cold beverages.
- Savory Breakfast Croissants: The popularity of their breakfast croissants, especially the Ham and Cheese Croissant and the spicy Ham, Cheese & Jalapeño Croissant, highlights their success in offering excellent savory items alongside the sweets.
- The Perfect Cake Donut: Patrons have specifically praised the cake donut for its "perfection," noting its great flavor and satisfying crunch, indicating a mastery of both yeast and cake donut styles.
- Specialty Pastries: Items like the Maple Bacon Bar, Nutella Donut, and various filled donuts (Bavarian cream, cream cheese) ensure a wide selection of premium options.
The general atmosphere is casual, and the service is often noted for being friendly, with a hardworking owner dedicated to providing fresh and fast pastries.
Contact Information
For inquiries about large orders, current selections, or general information, you may reach Donut Factory at the following contact points:
Address:
802 W Colton Ave # A, Redlands, CA 92374, USA
Phone:
(909) 798-1156
Mobile Phone:
+1 909-798-1156
It is always recommended for customers seeking a specific item to call ahead, especially during busy morning hours, to ensure availability.
What is Worth Choosing
When visiting Donut Factory in Redlands, you’ll be faced with a generous selection of both classic and specialty items. To experience the best of what this local shop offers, these items are highly recommended:
- The Cake Donut: Explicitly praised for its texture and flavor, the classic cake donut (Plain Cake, Old Fashion) is essential for purists.
- Savory Croissants: The Ham and Cheese Croissant, particularly with the Jalapeño addition, is a standout breakfast item that is consistently popular among customers looking for a substantial, flavorful meal.
- The Apple Fritter: Known for its large size, the Apple Fritter is a customer favorite. Though some reviews vary on the amount of actual apple pieces, the overall taste and "big" size make it a sought-after fancy donut.
- Blended Iced Coffee: With a wide selection of flavors, choosing any one of the blended iced coffees—such as the White Chocolate, Java Chip, or a simple Cappuccino—is highly worth it to pair with your pastry.
- Maple Bacon Bar: This popular specialty combines the sweet richness of maple glaze with savory, crispy bacon, representing one of the best indulgences on the menu.
- Breakfast Sandwich on a Donut Bun: For a uniquely American and highly satisfying breakfast, the sandwich (with bacon or sausage, egg, and cheese) served on a donut bun offers a memorable sweet and savory experience.
Donut Factory remains a key destination for freshly made goods and diverse coffee in Redlands. Its blend of classic donut shop heritage with an expanded menu of savory items and gourmet coffee ensures that it will continue to be a cherished local spot for years to come.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Takeout
Highlights
- Great coffee
Popular for
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Coffee
Dining options
- Breakfast
- Dessert
Atmosphere
- Casual
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
Freshly daily made donuts! Breakfasts sandwich make to order, variety blended iced coffee, smoothies, and shakes!!!
May 19 · Jennie MaseRoom for lots of improvement. This ain’t it for the moment. Your breakfast sandwich Egg is very dried and the croissants don’t look like croissants. Your donuts have an off taste. You have potential to be a great donut shop.
May 29 · Kora D. HernandezThe donuts were so delicious! I got a maple bar and an apple fritter! The owner is so sweet and she threw in free surprise donuts for us! This is literally down the street and my husband and I will be back to try a bagel breakfast sandwich!! Been looking for a good donut spot!
Mar 11 · Coral LevyMy favorite for fresh donuts. Owner is very hardworking and they have the best breakfast sandwiches!!!
May 14 · Baltazar VargasCompare another bakery nearby
Sorted by geographic proximity from this bakery.







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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
