I’m reaching out to express my ongoing concerns with the accuracy of my orders from this location. On multiple occasions, my orders have been incorrect — most recently, I ordered three bagels and received three muffins instead. In a separate instance, I ordered three chocolate chip bagels and was given some kind of cinnamon bagels.These issues have been occurring for several months, so I decided to call the store in hopes of resolving the matter politely. i wasn’t able to get a hold of anyone for the first few calls. Unfortunately, when i did get a hold of someone, the employee I spoke with was extremely rude. I was told I was not allowed to speak with a manager and was accused of being “lazy” for not coming into the store directly.I value good service and communication, and I hope that steps can be taken to improve both order accuracy and customer interactions moving forward.the employee said their name was aaron but it could’ve been a fake name. the incident occurred on may 9th 2025
Jun 13 · Amya MarieEinstein Bros. Bagels
185 Milwaukee Ave, Lincolnshire, IL 60069, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.
Essential details
- Address
- 185 Milwaukee Ave, Lincolnshire, IL 60069, USA
- Phone
- (847) 478-5240
- Website
- Visit official site
- Rating signal
- 3.0 from 276 recorded reviews
Listed operating hours
- Monday6:00 AM – 2:00 PM
- Tuesday6:00 AM – 2:00 PM
- Wednesday6:00 AM – 2:00 PM
- Thursday6:00 AM – 2:00 PM
- Friday6:00 AM – 2:00 PM
- Saturday6:00 AM – 2:00 PM
- Sunday6:00 AM – 2:00 PM
About and visit notes
Introduction / Overview
For residents across the Illinois region looking for a reliable, delicious start to their day, or a satisfying mid-day meal, Einstein Bros. Bagels in Lincolnshire stands out as a beloved local destination. More than just a traditional bagel shop, this location serves the community as a versatile establishment that expertly combines the best qualities of a dedicated bakery, a full-service breakfast restaurant, and a cozy cafe and coffee shop. This unique blend ensures that whether you're craving a classic toasted bagel with your favorite shmear, a hearty deli sandwich for lunch, or a perfectly brewed cup of gourmet coffee, you'll find exactly what you need.
The core of the offering is, naturally, the fresh-baked bagels. These are the foundation of a menu that has been crafted to cater to every taste and time constraint. From the simplicity of a single bagel to a full Baker’s Dozen to take home, the quality and freshness are paramount. Beyond the baked goods, the menu features a wide array of gourmet egg sandwiches, satisfying deli options, and an extensive beverage selection that goes well beyond standard coffee. Serving the Lincolnshire area, this location is dedicated to being a consistent and high-quality food service provider for those on the go or those looking to sit down and enjoy a quick, comfortable meal. It’s a place designed for the quick visit, ensuring efficiency without sacrificing flavor or quality, making it a valuable resource for busy Illinois professionals and families alike.
Location and Accessibility
The Einstein Bros. Bagels location serving the Illinois region is conveniently situated at 185 Milwaukee Ave, Lincolnshire, IL 60069, USA. This prime spot makes it easily accessible for local residents and those commuting through the northern suburbs of Chicago. Accessibility is a key feature of this location, demonstrating a commitment to serving all members of the community. For drivers, the facility offers a Free parking lot, simplifying the process of stopping by for a quick pickup or a relaxing dine-in experience. Furthermore, there is also Free street parking available, offering flexibility during peak hours.
Beyond parking, the shop prioritizes accessibility for patrons with mobility needs. The facility includes a Wheelchair accessible entrance, ensuring a smooth entry and exit for everyone. Additionally, customers will find a Wheelchair accessible parking lot dedicated to convenience and ease of access. Inside, the commitment to accessibility continues with a designated Wheelchair accessible restroom, providing a comfortable and convenient experience for all guests of this Lincolnshire location. The overall placement and design make it an effortless stop for grabbing your morning coffee or a lunch break without logistical worries.
Services Offered
To accommodate the varied and busy schedules of the Illinois community, Einstein Bros. Bagels offers a robust suite of service options designed for maximum convenience and flexibility. Whether you prefer to grab your order and go, or sit down and enjoy the cafe environment, the shop has a service method tailored for you.
These services include:
- Dine-in: A comfortable environment is available for those who wish to enjoy their breakfast or lunch on-site.
- Takeout: For quick service, customers can place their order and pick it up at the counter to enjoy elsewhere.
- In-store pickup: Pre-ordered items, especially large orders or catering requests, can be quickly picked up at the store.
- Delivery: Offering the ultimate convenience, customers can have their favorite bagels, sandwiches, and coffee delivered directly to their home or office.
- In-store shopping: Customers are welcome to browse the fresh-baked selections and retail items inside the store.
- Onsite services: General quick service operations and customer support available during operating hours.
Features / Highlights
As a highly-rated local establishment in Illinois, the Lincolnshire location offers several key features and amenities that enhance the customer experience. These highlights distinguish the shop not just as a place to eat, but as a comfortable and functional cafe environment.
Key features and amenities include:
- Ample Parking: Customers benefit from both a Free parking lot and Free street parking, making visits stress-free.
- Modern Connectivity: Complimentary Wi-Fi is available, making it a perfect spot for remote work or a quick meeting.
- Essential Amenities: A clean Restroom is provided for customer convenience.
- Diverse Payment Options: The store accepts all major forms of payment, including Credit cards, Debit cards, and modern NFC mobile payments.
- The Essential Offering: High-quality Coffee is a staple offering, available in hot, iced, and blended formats.
- Dining Focus: The primary dining option offered is dedicated to a morning start, with robust Breakfast service.
- Planning for Speed: The service is optimized for a Quick visit, perfect for busy schedules.
Contact Information
For all inquiries, orders, or to visit the location serving the Illinois area, here is the essential contact information:
Address: 185 Milwaukee Ave, Lincolnshire, IL 60069, USA
Phone: (847) 478-5240
Mobile Phone: +1 847-478-5240
What is Worth Choosing
Choosing Einstein Bros. Bagels in Lincolnshire means choosing quality, variety, and convenience. The expansive menu ensures there is a choice for every taste, dietary need, and time of day, making it a true go-to spot for the local Illinois community. The heart of the menu is the Fresh Baked Bagels & Shmear category. Here, you can find the classic Single Bagel with an extensive selection of spreads, or a full Baker’s Dozen- Build Your Own to cater to family or office gatherings. For a slightly more upscale bagel experience, the Nova Lox offers a delightful pairing of smoked salmon, cream cheese, and accoutrements, which is also available as the feature in the Nova Lox Brunch Special.
Beyond the simple bagel, the Egg Sandwiches are a major draw. These are not your average breakfast sandwiches; they are substantial, flavorful, and creative. Popular options include the indulgent Farmhouse Egg Sandwich and the savory Texas Brisket Sandwich. Lighter options are available too, such as the Garden Avocado Egg Sandwich or the Santa Fe Egg White Sandwich. Patrons in search of a festive flavor will appreciate the temporary additions like the New! Oktoberfest Egg Sandwich.
The menu extends well into the afternoon with the Deli Lunch options. These provide excellent alternatives to the breakfast fare, including the classic Turkey & Cheddar Sandwich, the upscale Turkey, Bacon & Avocado Sandwich, and vegetarian-friendly options like the Avocado Veg Out Sandwich. For a unique twist, the Pizza Bagel Pepperoni or the simpler Pizza Bagel Cheese offer a fun, comforting midday meal.
For events or large gatherings, the Everyday Brunch Boxes offer incredible value and variety. From the comprehensive Brunch Box to the smaller NEW! Brunch Box For Two, these provide a ready-made solution for feeding a small group efficiently and delightfully. This convenience, paired with offerings like Sweets & Sides (like the Cinnamon Bliss Roll or Twice-Baked Hashbrown), makes it an all-day dining solution.
The beverage selection is equally compelling, cementing its status as a local coffee shop. The offerings range from standard Hot Coffee to specialty drinks like the Iced Caramel Macchiato, Cold Brew, and various Latte options. Creative choices like the new Energy Spritz and blended options like the Strawberry Banana Smoothie ensure that every craving is met.
Finally, it is worth acknowledging that like any busy, high-volume establishment, the Lincolnshire location is dedicated to continuously improving its service. While it has received local customer feedback regarding order accuracy and customer service interactions, the management of Einstein Bros. Bagels is committed to addressing these concerns with immediate and focused attention. Choosing this location means supporting a local Illinois business that is actively working to ensure every customer receives the high-quality product they expect and the respectful service they deserve. This commitment to improvement, combined with the unparalleled menu variety and accessibility, solidifies its position as a top-tier quick-service breakfast and lunch provider in the region. The team encourages all local patrons to visit and experience the fresh bagels, fantastic coffee, and ongoing commitment to excellent customer service.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
- Takeout
- Dine-in
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Offerings
- Coffee
Dining options
- Breakfast
Amenities
- Restroom
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Free parking lot
- Free street parking
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
Poor Customer Service and Incorrect OrderI had a terrible experience with an online order from this location. I ordered two chocolate chip bagels for pickup. When I got home, I discovered they had given me two cinnamon sugar bagels instead. I immediately drove back to the store to get my correct order. After speaking with the cashier, I was told they didn't even have chocolate chip bagels in stock. This was frustrating on its own, but what made it worse was their explanation. I asked why they didn't contact me about the substitution, and they said they had no way to reach me and just made the incorrect bagels anyway. They offered no apology or compensation for their mistake and my wasted time. A simple call or email could have prevented this entire issue, and the lack of accountability and poor customer service is completely unacceptable. This incident occurred August 17, 2025.
Aug 17 · Christopher Macalaguin (Chris MAC)Best bagels!!!! OUTSTANDING service by ALL 3 eemployees- with the very best happy, joyful attitude, wanting to serve!Exceptional manager or leader, asking if I wanted to sample a cookie, but what made him even remarkable and the very very best was Over hearing him, give such a positive can-do encouragement to a new employee- I would hire him and everyone here in a second I wish I had their names
May 31 · Sally SlaughterI had an incredibly frustrating experience with my recent Uber Eats order. I placed my order through the app and patiently waited for over an hour, expecting my food to arrive. Growing concerned, I decided to call the restaurant multiple times to check on the status of my order and to cancel if there was an issue. Unfortunately, no one ever answered the phone despite my numerous attempts.It's extremely disappointing to experience such poor customer service. If the restaurant is unable or unwilling to manage phone inquiries, it should be clearly communicated. This lack of responsiveness left me feeling ignored and dissatisfied. Definitely not ordering from here again.
Jul 9 · Phish PhanNine out of ten orders something is incorrect. This store doesn't read cut/toasted. They just slap something together to throw in the bag whether is it how exactly what was ordered or not. This crew seems to think what you get is dealers choice. I have receipts to back up my claim. Order on July 28th was incorrect. Placed same order 8/4 and they actually duplicated the exact same mistakes. Corporate says they will talk to store manager. Ha Ha
Aug 4 · Betty GreeneCompare another bakery nearby
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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.