After a perfectly satisfying meal and a previously positive review, I followed up with a second meal. Unfortunately, Einstein bagels dropped the ball. If this is their ALL-NIGHTER, then the night is going to be very short. This sadly constructed, McDonaldsesque sandwich cost me nearly $12. UNCOOL. This type of quality is unacceptable for the price.***UPDATE*** Gave them another chance. Ordered a sandwich and a hash brown. My order arrived with only the sandwich. Thanks for not caring about quality.
Feb 5 · Cult CriticEinstein Bros. Bagels
289 N Randall Rd, Lake in the Hills, IL 60156, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 289 N Randall Rd, Lake in the Hills, IL 60156, USA
- Phone
- (847) 458-9862
- Website
- Visit official site
- Rating signal
- 4.0 from 215 recorded reviews
Listed operating hours
- Monday6:00 AM – 2:00 PM
- Tuesday6:00 AM – 2:00 PM
- Wednesday6:00 AM – 2:00 PM
- Thursday6:00 AM – 2:00 PM
- Friday6:00 AM – 2:00 PM
- Saturday6:00 AM – 2:00 PM
- Sunday6:00 AM – 2:00 PM
About and visit notes
For residents across the Illinois area, finding a reliable, high-quality spot that delivers a satisfying breakfast or lunch can set the tone for the entire day. Einstein Bros. Bagels in Lake in the Hills, located conveniently on Randall Road, is a dedicated establishment that seamlessly blends the roles of a traditional Bagel shop, Bakery, Breakfast restaurant, Cafe, and Coffee shop. This multi-faceted approach makes it a practical and appealing choice for local users seeking everything from a simple morning coffee and bagel to a hearty midday deli sandwich. The core appeal, however, remains the promise of fresh-baked, water-boiled bagels offered in a wide variety of classic and signature flavors, paired with their signature double-whipped cream cheese "shmears."
The menu is designed to cater to various cravings and dietary needs throughout the day. Mornings are anchored by their extensive selection of Egg Sandwiches, featuring robust options like the Texas Brisket Sandwich and the Farmhouse Egg Sandwich, which are all built upon their freshly baked bagel base. For those seeking lighter fare, the simple Single Bagel with a choice of shmear or the popular Avocado Toast provide excellent options. Lunchtime expands with Deli Sandwiches, including the classic Nova Lox, the Turkey, Bacon & Avocado Sandwich, and even creative takes like the Cheese or Pepperoni Pizza Bagels. Seasonal offerings, such as the Pretzel Bagel Double Dipper with Beer Cheese Shmear, continually introduce novelty to the menu, keeping the selection fresh and engaging for repeat customers in the Illinois region.
However, potential patrons must weigh the convenience and expansive menu against customer feedback that highlights inconsistencies in execution and service speed. Several reviews indicate significant delays in order fulfillment, sometimes exceeding 40 minutes even for mobile orders. Furthermore, there are documented issues with order accuracy—such as missing items from a delivery, receiving an incorrect bagel flavor, and quality control problems like receiving a burnt bagel or finding foreign objects in food. While Einstein Bros. Bagels provides an easy-to-use digital platform for mobile ordering and pickup, Illinois customers should factor in the possibility of a longer-than-expected wait, especially during peak hours, and consider verifying their order upon receipt to ensure it meets their expectations given the premium price point of some menu items.
The Einstein Bros. Bagels location in Lake in the Hills, Illinois, is situated at a highly accessible point within the community, making it easy to integrate into the daily routine of local users.
The address is: 289 N Randall Rd, Lake in the Hills, IL 60156, USA.
This location benefits from its placement on N Randall Road, a key commercial artery, offering excellent vehicular access for those commuting or running errands. Accessibility for all customers is a priority, reflected in the provided amenities:
- Wheelchair accessible entrance: Ensures ease of entry for all patrons.
- Wheelchair accessible parking lot: Dedicated parking spaces for convenient access.
- Wheelchair accessible restroom: Available for comfortable use by all guests.
- Free parking lot and Free street parking: Ample and convenient parking options reduce the stress of a quick visit.
The availability of Wi-Fi also transforms the cafe into a viable spot for patrons who need to work or study remotely, adding to its function as a modern cafe and meeting spot within the Illinois suburbs.
Einstein Bros. Bagels provides a comprehensive suite of service options to maximize customer convenience, catering to both quick visits and leisurely dining.
- Delivery: Offers delivery service, allowing Illinois users to enjoy fresh bagels and sandwiches at home or the office.
- In-store pickup: Ideal for pre-ordering via the mobile app or website, reducing wait times inside the shop.
- In-store shopping: Allowing customers to browse the full selection of fresh bagels, shmears, and sweets at their leisure.
- Takeout: A fast option for grabbing individual bagels, coffee, or sandwiches to go.
- Dine-in: Provides a comfortable setting for enjoying breakfast or lunch on-site, complete with available Wi-Fi.
- Onsite services: Includes the provision of beverages and food prepared for consumption on the premises.
- Payments: Accepts major forms of electronic payment including Credit cards, Debit cards, and NFC mobile payments for swift transactions.
The Lake in the Hills Einstein Bros. Bagels boasts numerous features and highlights that set it apart as a significant option for local food and coffee:
- Extensive Bagel and Shmear Variety: Features a selection of over 20 bagel flavors, ranging from classic Plain and Everything to signature and gourmet options like Asiago, Cinnamon Sugar, and seasonal Pretzel Bagels. This is complemented by a vast array of double-whipped cream cheese shmears.
- All-Day Egg Sandwiches: Serves a full menu of hearty breakfast sandwiches all day, including popular choices like the Texas Brisket Sandwich and the All-Nighter Egg Sandwich, perfect for satisfying a craving at any hour.
- Group and Catering Options: Offers convenient bulk options, such as the 'Baker's Dozen' and the pre-selected 'Brunch Box' combos, making it an excellent resource for family gatherings, office breakfasts, or event catering in the Illinois area.
- Specialty Coffee and Mocktails: Provides a full coffee shop experience with Hot Coffee, Iced Lattes, Blended Cold Brew Shakes, and a new line of refreshing, made-to-order Morning Mocktails like the Passion Fruit Sunrise.
- Seasonal Menu Innovations: Regularly introduces limited-time offerings, such as Oktoberfest favorites, ensuring there is always something new and exciting for repeat patrons to try.
- Commitment to Accessibility: The provision of wheelchair access, ample free parking, and comfortable amenities like a restroom and Wi-Fi creates a welcoming and functional environment for all local customers.
For placing orders, inquiries about catering, or general questions, Illinois customers can use the following contact details:
Address: 289 N Randall Rd, Lake in the Hills, IL 60156, USA
Phone: (847) 458-9862
Mobile Phone: +1 847-458-9862
Choosing Einstein Bros. Bagels in Lake in the Hills is ultimately a choice for expansive variety and flexibility in your daily dining routine. What makes it worth choosing for Illinois residents is its ability to serve multiple needs under one roof: whether you need a quick, no-frills bagel and coffee on your commute, a full deli lunch to go, or a large, ready-made breakfast box for the entire family. While the location faces challenges in consistency, particularly with order accuracy and wait times reported in recent reviews, its sheer breadth of offerings is a significant advantage. The menu extends far beyond a typical small bakery, providing signature sandwiches, specialty coffees, and group meal deals that solidify its position as a major resource for breakfast and brunch in the area. For a person who values the convenience of mobile ordering, the accessibility of a full coffee bar, and a massive selection of fresh bagels and bagel-based meals, the Einstein Bros. Bagels on Randall Road remains a powerful and practical local option, provided customers utilize online ordering tools and allow for potential minor delays during busy periods.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
- Takeout
- Dine-in
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Offerings
- Coffee
Dining options
- Breakfast
Amenities
- Restroom
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Free parking lot
- Free street parking
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
took over 40 minutes to get my order. It was just a smoothie and an everything bagel. Mobile ordered 10 minutes before getting to the store to pickup the food. Smoothie was done and was handed to me, but I was still waiting for an Avocado toast bagel. Waited another 20 minutes as people coming in after me were already gone and waited for theirs. Came back up to the front to ask about my order and they said that they were out of the everything bagel but no one had told me? Then I had changed it to a plain bagel and waited another 10 minutes for it. Got home and then opened up the box and there was hair in my food. Tried calling the store to talk to a store member but the phone automated call kept restarting everytime I tried pressing #3 to talk to a team member. Very displeased with this place. Also the bagel was a bit burnt on the edges as well, especially waiting for 40+ minutes for something like this.
Jan 1 · Andy LuyStaff was fast and Friendly. It was my first time there. They were patient as I ordered I had and egg sandwiches that was so good it hit the spot for breakfast. I also others a bagel with cream cheese in the side to just try the bagels. It was good. But I really like the great American bagel. More. It was good but not my favorite.
Oct 26 · Amanda BrotkoI've given it 3 chances and each time something is incorrect with the order. Either the one bagel is not cut, or one bagel is not toasted or it has butter instead of cream cheese. Each time I ordered the very same thing: blueberry bagel toasted with cream cheese and an everything bagel toasted with butter. Not impressed. Gave it 3 stars only because the bagels are delicious even when made not as ordered. So if you don't mind the inconsistency, go for it!
Jul 4 · Lisa DouglasI loved their green chile bagel but not any more. They used to add more green chile on green chile bagel. Now you will find hardly one or two small pieces on it. It’s more likely regular bagel or some cheese on it. They reduced the quality of their bagel. I have noticed this from last a couple of months. Not happy with their bagels anymore.
Dec 2 · Grishma ModiCompare another bakery nearby
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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
