I go here from time to time to get a cup cake for my birthday and today is my birthday so it was time for another visit.The young lady that was the cashier was very professional. Noticed that there were a lot of competition surrounding the store but I checked them all out and Gigi will always get my business because they have the best cupcakes. I took them to go so that no one could witness me eating them like a pig☺️
Jun 15 · Diana SmithBAKERY PROFILE
Gigi's Cupcakes at Brier Creek, Raleigh
★ 3.0345 recorded reviews$1–10
8521 Brier Creek Pkwy #105, Raleigh, NC 27617, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.
PLAN THE VISIT
Essential details
- Address
- 8521 Brier Creek Pkwy #105, Raleigh, NC 27617, USA
- Phone
- (919) 251-8336
- Website
- Visit official site
- Rating signal
- 3.0 from 345 recorded reviews
HOURS
Listed operating hours
- Monday9:00 AM – 8:00 PM
- Tuesday9:00 AM – 8:00 PM
- Wednesday9:00 AM – 8:00 PM
- Thursday9:00 AM – 8:00 PM
- Friday9:00 AM – 10:00 PM
- Saturday9:00 AM – 10:00 PM
- Sunday11:00 AM – 6:00 PM
About and visit notes
VISIT FEATURES
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- In-store pickup
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Free parking lot
PHOTOS
See the bakery
VISITOR FEEDBACK
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
icing 51sweet 22gluten free 11wedding cake 8buttercream 8cookie dough 5strawberry shortcake 5moist 5stale 5grocery store 5
Picked up some gluten-free cupcakes tonight and my strawberry gluten-free cupcake wasn't even cooked in the middle! Very poor quality. The chocolate cupcakes I purchased barely had any icing on them. I will not be going there again. Very poor quality indeed.
Apr 6 · sky razrThis year at Mother's Day lunch, we had two guys celebrating their birthday. Mom asked me about getting a cake or cupcakes. As soon as I landed in Raleigh at the airport, I googled cupcakes to see what locations popped up and there was Gigi's. I was hungry and wanted lunch, but wanted to make sure I got my cupcakes before they were slim pickings. I got 6 red velvet and 6 salted caramel for lunch. Everyone lived them! I got myself a cheesecake cupcake for dessert that night and for lunch a peanut butter. Oh my goodness, were they so rich and delicious! They put them in nice boxes with plastic inserts that hold the cupcakes good. They even heald them for me in the fridge while I went for food. I do love the idea of each person having their own serving, it's just hard to figure out what to get cause there are so many delicious options to choose from. The price per seems high, but if you were going to have a nice cake made, it would run about the same. Great place for gourmet cupcakes.
May 27 · Heather HouseGigi’s Cupcakes at Brier Creek in Raleigh is hands down the best cupcake spot I’ve ever been to! The cupcakes were absolutely incredible—moist, flavorful, and beautifully decorated. Every bite was perfect. The service was excellent too. Everyone was friendly and welcoming, especially the young man at the register—he was very polite, professional, and made the experience even better. I’ll definitely be coming back for more!
May 11 · John TillerThis was one of the worst experiences I’ve ever had at a Gigi’s. When I went in to pick up a couple of cupcakes for a friend’s birthday. The young man working the counter the day I visited could not be bothered to share any information about cupcake flavors. He said he didn’t eat anything there and couldn’t talk about the cupcakes. He had a very nonchalant attitude - borderline rude and dismissive. It was a very disappointing experience. Gigi’s had been one of my favorite places to go for a treat. Unfortunately, the service I received was so poor, I will not be back to the Brier Creek location. Try your luck at one of the local bakeries instead of this Gigi’s. In my experience, the cupcakes are good - but not good enough to tolerate poor customer service.EDIT: After receiving a very prompt response from the business, I’m removing the identifying information about the employee who served us. I only included it in the initial post because I wanted to make sure if the issue is addressed, they talked to the correct employee. Now that I know they’ve seen it, it’s best to remove that information. I hope they’ll take the appropriate action to stress the importance of customer service, so no one else has a disappointing experience. I thank them very much for their reply and hope to try the business again sometime in the future. If I decide to visit again and there’s improvement, I will share that update with all of you.
Jun 2 · Danielle DNEARBY ALTERNATIVES
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6104 Westgate Rd STE 109, Raleigh, NC 27617, USA
This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.