Have not visited this particular location in a while, seems to be a new (unfriendly) staff working here now. Limited flavors so there wasn’t a lot to choose from. I spent $25 or so for the items pictured (strawberry, lemon, buttercream, wedding cake). I asked about others flavors with designs that I’d gotten before, I was told to go online and place an order (for more money). The second picture with the hearts on top are some I had purchased in the past (under different management) that were picked out of the case without special ordering or up-charge. Had to ask for a bag to carry my box instead of one being provided to me. Asked for a fork to eat the cupcakes, was told they only have spoons. After a search for a spoon, was told they were out and go to the burger joint and ask for one. Premium cupcakes with icing that slid off walking to car, the strawberry flavor was a bit raw, and the basic designs lacked any creation. The other selections were tasteful however I wish there was more to choose from as I love to bring home delightful treats for the kiddos. Disappointed overall with *this location and staff*.
Mar 13 · J JackGigi's Cupcakes
3400 E Hebron Pkwy #104, Carrollton, TX 75010, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 3400 E Hebron Pkwy #104, Carrollton, TX 75010, USA
- Phone
- (972) 250-2253
- Website
- Visit official site
- Rating signal
- 4.0 from 195 recorded reviews
Listed operating hours
- Monday10:00 AM – 8:00 PM
- Tuesday10:00 AM – 8:00 PM
- Wednesday10:00 AM – 8:00 PM
- Thursday10:00 AM – 8:00 PM
- Friday10:00 AM – 8:00 PM
- Saturday10:00 AM – 8:00 PM
- SundayClosed
About and visit notes
Introduction / Overview
For Texas residents seeking a delightful indulgence, Gigi's Cupcakes in Carrollton stands as a beacon for gourmet treats. This bakery is not just another dessert spot; it is a destination known for its beautifully designed, generously frosted, and flavorful cupcakes, alongside a tempting selection of cheesecakes and other baked goods. As part of a well-recognized national brand, the Carrollton location is committed to delivering premium quality and imaginative flavors right to the local community.
The atmosphere at Gigi's Cupcakes is designed for a quick and pleasant visit. Whether you are stopping by to pick up a single treat, grabbing a dozen for a party, or simply satisfying a sudden sweet craving, the bakery caters to a desire for high-quality, memorable desserts. They are particularly popular for their signature "swirl" frosting technique, which is a hallmark of their aesthetic and a generous layer of flavor atop their moist cakes.
Gigi's Cupcakes’ Carrollton menu features a thoughtful rotation of flavors, ensuring there is always something new and exciting, while maintaining the availability of beloved classics. From rich chocolate varieties to fruit-forward and unique specialty flavors, the bakery aims to please all palates. They are also highly regarded for their dedication to inclusive options, offering a selection of great-tasting, gluten-friendly cupcakes and other treats that receive high praise from customers who appreciate the texture and flavor, often noting them to be superior to other options available locally.
It is worth noting that a local bakery, especially one with high-volume production, can experience fluctuations in staff and service. Some patrons have reported instances of limited flavor availability or perceived changes in staff demeanor. However, many reviews counterbalance this with high praise for the overall product quality, especially the deliciousness of the cakes and the "top notch" frosting. Customers frequently highlight positive experiences with friendly and helpful staff, particularly when placing online orders or requesting flavor swaps, underscoring the bakery's commitment to accommodating customer needs where possible.
Beyond cupcakes, the bakery features a strong lineup of decadent cheesecakes and convenient mini-sized options, making it a perfect spot for everything from a personal treat to a full-scale catered event. The use of premium ingredients and attention to detail in presentation elevates Gigi's Cupcakes from a simple bakery to a local purveyor of edible art.
Location and Accessibility
Gigi's Cupcakes is conveniently located at 3400 E Hebron Pkwy #104, Carrollton, TX 75010, USA. This location offers excellent accessibility within the Carrollton area, situated in a shopping area that is easy to reach by car.
The bakery is designed with customer convenience in mind, offering a free parking lot directly adjacent to the store, making quick visits stress-free. Furthermore, Gigi's Cupcakes is fully committed to accommodating all guests by providing a wheelchair accessible entrance and a wheelchair accessible parking lot. Once inside, customers can enjoy the convenience of Wi-Fi access, perfect for a quick check-in or when picking up a large, pre-ordered box.
Services Offered
Gigi's Cupcakes in Carrollton provides multiple service channels to ensure customers can enjoy their favorite treats conveniently:
- Delivery: Full menu items, including cupcakes, cheesecakes, and minis, are available for delivery to the local Carrollton and surrounding Texas area.
- In-store Pickup: Customers can place their orders online or by phone and easily pick them up inside the store.
- Takeout: Offering quick service for customers who walk in to select items from the daily case selection.
- Custom Cake Orders: Beyond cupcakes and cheesecakes, the bakery offers various options for custom cakes, perfect for celebrating birthdays, anniversaries, and other special Texas events.
- Gluten-Friendly Options: Providing a selection of gluten-friendly cupcakes, which are consistently praised for their superior texture and taste.
- Variety of Baked Goods: In addition to cupcakes, the bakery offers creamy cheesecakes, macarons, and brownies to ensure a variety of dessert choices.
- Mobile Payments: Accepting all major forms of payment, including credit cards, debit cards, and NFC mobile payments for a seamless checkout process.
Features / Highlights
Gigi's Cupcakes distinguishes itself with a focus on gourmet quality, diverse offerings, and accommodating specialty diets:
- Signature Cupcake Flavors: Known for a wide array of imaginative and decadent flavors. Highlights include the Buttery brown sugar Chocolate Chip Cookie Dough, the seasonal Pumpkin Crumb with sweet streusel, the classic S'mores, and the rich White Midnight Magic.
- Gluten-Friendly Excellence: The GF Gooey Salted Pecan is a standout gluten-friendly treat, highly recommended by patrons for its delicious, non-dry texture, setting a high standard for gluten-sensitive baking.
- Cheesecake Selection: Offering a variety of indulgent cheesecakes, such as the Fudge Brownie Cheesecake, classic fruit flavors like Cherry and Strawberry Cheesecake, and the rich Turtle Cheesecake topped with caramel and pecans.
- Perfect for Parties: The Best Sellers Box (12) Minis provides a convenient and popular assortment of bite-sized treats, ideal for office meetings, family gatherings, or tasting a variety of flavors.
- High-Quality Frosting: The signature Gigi's frosting is frequently cited in customer reviews as "top notch" for its generous portion, rich flavor, and smooth texture.
- Convenience and Accessibility: The combination of delivery options, in-store pickup, free parking, and full wheelchair accessibility ensures a smooth and easy experience for all Carrollton customers.
Contact Information
For order inquiries, custom cake requests, or general information, please use the following contact details for Gigi's Cupcakes in Carrollton:
Address: 3400 E Hebron Pkwy #104, Carrollton, TX 75010, USA
Phone: (972) 250-2253
What is Worth Choosing
Gigi's Cupcakes is worth choosing for Carrollton residents when the occasion—or simply the craving—calls for a premium dessert experience. The bakery's main draw is its commitment to variety and quality across its entire menu, not just its namesake cupcakes. The cheesecakes, in particular, offer a creamy and decadent alternative to the towering cupcake swirls.
For those with dietary concerns, the bakery is an excellent local resource. The positive feedback on the Gluten-Friendly options, specifically the GF Gooey Salted Pecan, suggests that patrons sensitive to gluten do not have to compromise on flavor or quality. The flexibility to swap flavors upon pickup for online orders, as mentioned in customer reviews, also shows a willingness to provide friendly, accommodating service.
While some customers have experienced minor service hiccups regarding limited stock or the availability of utensils, the overall consensus remains strong: Gigi's Cupcakes delivers a product that is consistently delicious, beautifully presented, and well-suited for any Texas celebration. Whether you need a quick, single-serve sweet treat or a full Best Sellers Mini Box for an event, this Carrollton bakery is a reliable choice for high-quality, gourmet desserts that are sure to impress.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- In-store pickup
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Free parking lot
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
Purchased several cupcakes from Gigi’s - 2 regular & 2 gluten free.I placed my order online & upon pickup the service was so friendly & helpful. She allowed me to swap a flavor I selected once I saw other options in the case.They were all delicious! The GF selections were better texture than I’ve had anywhere else (most are pretty dense & dry due to the ingredient swap) Gigi’s frosting is definitely top notch as well.
Feb 20 · A DayI ordered my birthday cake here, it was absolutely beautiful, however the flavor was wrong, the baker was very understanding & remade my cake for me. She even offered cupcakes, although I declined. Very good cake, it is very sweet. I would definitely recommend, the customer service was really good & they made my birthday special! ❤️
Sep 4 · BUTTERS BLACKthis cupcake place was absolutely amazing. I made a quick stop here today and I walked in undecided. All the different kindsof cupcakes To choose from were amazing aw well as the presentation was amazing. I was a little skeptical about paying five $ for a single cupcake, but it was absolutely amazing & Well worth the price the size was also, just enough this cupcake was very moist ;Just melts in your mouth. This was one of the best cupcakes I have ever had. I ended up getting the confetti cupcake, which I highly recommend. If you are Ever in Carrollton Texas, please give this place a try. I am not sure why this place did not have five stars but the confetti cupcake I definitely give this a 10 out of 10 I don’t usually leave reviews, but I felt the need to Come in leave this place a review
Apr 8 · Lereante KnightenWorkers were extremely friendly and helpful! The cupcakes were especially tasty! 100% recommend!
May 18 · Victoria JimenezCompare another bakery nearby
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