I came to this location today to eat breakfast with Fiancé. He chose to come here because it was his birthday. When I placed my order I got an Italian trio on Asiago. I asked for it to toasted assuming it was going to be warmed. When I received my food and it was cold. My fiancé went up to an older woman with white short hair who was working the register and told her it was cold and if they could reheat it. Another kind woman said she would remake it. I’m not one to complain about food but when you get something and you expect it to be warm you should get your food warmed. The older woman he originally went up to was helping someone and me and my fiancé were sitting at a table and I said I felt bad that they had to remake it but that I can’t eat a cold sandwich that should be warmed and she over heard and yelled across the restaurant and said “it was toasted” mind you we weren’t speaking to her we were speaking to each other. My fiancé replied “then why was the sandwich cold” and she didn’t respond. She then continued to talk about this issue with the other employees while my fiancé and I were sitting there listening to her speak. So when I finally received my food it was so uncomfortable eating because of everything she was saying. It was extremely disrespectful and unprofessional. I don’t know her name or if she is a manager but I thought people should be aware how certain employees treat customers here and the awful experience I had. They need to do better.
Sep 17 · Kris Hopfauf (Knicole)Great American Bagel Inc
10814 S Cicero Ave, Oak Lawn, IL 60453, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 10814 S Cicero Ave, Oak Lawn, IL 60453, USA
- Phone
- (708) 499-5620
- Website
- Visit official site
- Rating signal
- 4.0 from 399 recorded reviews
Listed operating hours
- Monday5:00 AM – 3:00 PM
- Tuesday5:00 AM – 3:00 PM
- Wednesday5:30 AM – 3:00 PM
- Thursday5:00 AM – 3:00 PM
- Friday5:00 AM – 3:00 PM
- Saturday5:00 AM – 3:00 PM
- Sunday5:00 AM – 3:00 PM
About and visit notes
Introduction / Overview
For residents and visitors in the Illinois area, especially around the Oak Lawn community, discovering a reliable, high-quality local bagel shop is a true treat. Great American Bagel Inc, located conveniently on S Cicero Ave, has established itself as more than just a place for a quick morning bite. This local establishment is a full-service bagel bakery and deli, offering an expansive menu that goes far beyond the traditional cream cheese smear.
With its roots stretching back to 1987 in Illinois, Great American Bagel Inc has grown to become a recognized name, yet maintains the local, fresh-baked feel that patrons appreciate. The Oak Lawn location is a hub for fresh, made-from-scratch bagels and a diverse array of breakfast and lunch options, solidifying its place as a go-to spot for the local Illinois community. Whether you're craving a classic 'Everything' bagel, a hearty omelet, or a complete deli sandwich, this local institution aims to satisfy.
Great American Bagel Inc prides itself on catering to a wide range of tastes and needs, from daily breakfast runs to large-scale corporate catering. Their commitment is visible not just in the variety of their menu, but also in their efforts to provide convenient service options, including takeout and dine-in. For those in Illinois looking for a quality meal in a casual, quick-visit setting, Great American Bagel Inc in Oak Lawn presents a compelling option, often praised for its fresh products and extensive selection.
Location and Accessibility
The Great American Bagel Inc location that serves the greater Illinois area is strategically situated at 10814 S Cicero Ave, Oak Lawn, IL 60453, USA. This positioning places it right in a key commercial corridor of Oak Lawn, making it highly accessible for both local residents and those traveling through the southern suburbs of Chicago.
Accessibility is a key advantage for this location. The facility is equipped with several features to accommodate all visitors, reflecting a commitment to serving the entire community. Key accessibility features include:
- Wheelchair accessible entrance.
- Wheelchair accessible parking lot.
- Wheelchair accessible restroom.
For those driving, the availability of a free parking lot is a major convenience, eliminating the hassle of street parking often found in busy areas. Its location along a major route like Cicero Avenue ensures it is easy to find and reach, whether you are stopping by for a planned breakfast or a quick mid-day break.
Services Offered
Great American Bagel Inc provides a comprehensive range of services tailored to meet the fast-paced needs of its Illinois patrons, while still offering the comfort of a dine-in experience. Their service model focuses on both individual orders and larger group needs.
- Dine-in Service: Comfortable seating is available for patrons who wish to enjoy their meal on-site.
- Takeout (Carry Out): All menu items are available for quick and convenient pickup.
- In-store Pickup: Customers have the option to order ahead, which is often appreciated by those on a tight schedule.
- Delivery: Offering delivery services to bring fresh bagels, sandwiches, and coffee directly to homes or offices in the local area.
- Catering Packages: Extensive catering options are available, including the Bakers Dozen (13), Half Dozen (6), Bundle Of Bagels & More, and the Corporate Party Pack, suitable for office meetings, family gatherings, or local events.
- Online Ordering: Providing modern convenience with online systems to place and manage orders efficiently.
- Breakfast Anytime: Serving their full breakfast menu throughout the operating hours, not just in the early morning.
Features / Highlights
The appeal of Great American Bagel Inc lies in the quality of its core product and the sheer variety of its menu, making it a standout local eatery in the Illinois bagel scene.
- Fresh, Made-from-Scratch Bagels: The foundation of their business, offering a wide array of classic and specialty flavors, including Everything, Plain, Cinnamon Raisin, Asiago, and unique options like Cheddar Bacon and Super Tomazzo (Pizza Bagel) varieties.
- Diverse Menu Beyond Bagels: A full-fledged deli offering a selection of hearty options such as Deli Sandwiches (Turkey, Roast Beef, Corned Beef), Specialty Sandwiches (including the popular Italian Trio On Asiago and Lox & Cream Cheese), Hot Grilled Paninis (like the Turkey Club Panini and Chicken Breast Pesto), and Fresh Salads.
- All-Day Breakfast Selection: Catering to all tastes with a variety of breakfast items, from the classic Egg Sandwich with Meat (Bacon, Sausage, or Ham) and Cream Cheese Bagel to expansive omelets (Denver, Popeye, Asiago) and the Supreme Sunrise sandwich.
- Quality Coffee and Beverages: Serving a full range of coffee options (Regular, Dark Roast, Decaf), Espresso drinks (Cappuccino, Americano, Espresso), Hot and Iced Lattes (Mocha, Vanilla, Chai Tea), and fountain drinks. Catering boxes of Joe and Hot Chocolate are available for groups.
- Accessibility and Parking: A quick-visit destination with convenient amenities including a free parking lot and full compliance for wheelchair accessibility in the entrance, parking, and restroom, ensuring a smooth experience for all customers.
Contact Information
For inquiries, orders, or more information, Great American Bagel Inc in Oak Lawn, IL, can be reached using the following details:
Address: 10814 S Cicero Ave, Oak Lawn, IL 60453, USA
Phone: (708) 499-5620 or +1 708-499-5620
What is Worth Choosing
For any local Illinois resident, Great American Bagel Inc in Oak Lawn is worth choosing primarily for its exceptional variety and focus on freshness that extends across its entire menu. While the name highlights the bagel, the shop truly functions as a complete breakfast and lunch deli, providing tremendous value and convenience.
The sheer breadth of the offerings means there is truly something for every craving and every time of day. You can start with a traditional Bagel with Cream Cheese—choosing from dozens of bagel and cream cheese flavors—or opt for a complete savory start with an All-American Breakfast Sandwich or one of their freshly prepared omelets. Moving past breakfast, the Deli Sandwiches and Hot Grilled Paninis offer robust and satisfying lunch options, with the Italian Trio on Asiago and the Turkey Club Panini being local favorites. The availability of lighter choices like Wraps and Fresh Salads Made To Order ensures that health-conscious patrons in the Illinois area have excellent options as well.
Furthermore, the ability to serve corporate and event needs through their catering specials, like the Corporate Party Pack (26 bagels and cream cheese spreads) and Wednesday Bundle Of Bagels Special, makes them an indispensable resource for local businesses and organizations in Oak Lawn and surrounding areas. For busy individuals, the convenience of Delivery, In-store Pickup, and easy accessibility with Free Parking enhances the overall customer experience. In a market where finding authentic, high-quality bagels alongside a diverse deli menu can be challenging, Great American Bagel Inc stands out as a reliable and comprehensive option for the Illinois community.
While some customer feedback indicates occasional challenges with service consistency, the overall sentiment, often highlighted in high-volume reviews for their locations, centers on the excellent quality and variety of the fresh-baked goods and menu items. For a taste of the Chicago area's own take on the classic bagel shop, with all the trappings of a full-service deli, Great American Bagel Inc remains a recommended local choice.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- In-store pickup
- Takeout
- Dine-in
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Offerings
- Coffee
Dining options
- Breakfast
Amenities
- Restroom
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Free parking lot
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
There are two women in this bagel place that are so rude. Everything bothers them. There was a customer who asked another worker for cup holder, the woman who is rude was like the straw is there. Not even knowing what was asked. These two women are so miserable that they are rude to customers. I will never come here again. Bagels were not even great. Toaster broken didn’t even say anything.
Aug 30 · Maggie Diaz De LeonThis is my favorite Great American bagel store on the South side. Their bagels are just different. They're better. They're thicker. They're warm And always fresh.
Sep 27 · Mary T. Aka Terry DonleyThe level of customer service at this location has gone down in the last year and it’s sad.My mom and I used to come here 3-4 times a week last summer and fall for our bagels and everyone used to be so nice.Lately, and especially today, it’s proven that they don’t care about how they treat their customers. The last 4 times I’ve been served by the young man with black hair and glasses, and every time he’s been excessively rude and dismissive.Today my mom asked him if they were going to make more chocolate chip bagels because they were out, and it was only 9:30, and she was told “We’re out for the day and won’t make more” then went back to gossiping with the other workers before asking us if we wanted to try a different flavor.When we asked one of the older workers if any more were going to be made, we got told it would be an hour and to come back for fresh ones.Sad that this location will lie to their customers instead of asking a coworker to see if they would be making more.
Jul 1 · Jeremy LudwigGo to Mokena American Bagel. It’s a drive-thru, but way better than whatever this place is. Barely any cream cheese on my bagel sandwich, rushing making my food, and tasted terrible. The pickle on the side was soggy and had white spots on the side. Disgusting. $11 + for a bagel and the nerve to ask for a tip. Do you even train your employees or just let anyone work here?
May 5 · g VCompare another bakery nearby
Sorted by geographic proximity from this bakery.
This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.












