BAKERY PROFILE

Great American Cookies

★ 3.049 recorded reviews$

143 Cross Creek Mall, Fayetteville, NC 28303, USA

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Great American Cookies
PLAN THE VISIT

Essential details

Address
143 Cross Creek Mall, Fayetteville, NC 28303, USA
Phone
(910) 867-7618
Website
Visit official site
Rating signal
3.0 from 49 recorded reviews
HOURS

Listed operating hours

  • Monday11:00 AM – 8:00 PM
  • Tuesday11:00 AM – 8:00 PM
  • Wednesday11:00 AM – 8:00 PM
  • Thursday11:00 AM – 8:00 PM
  • Friday11:00 AM – 8:00 PM
  • Saturday11:00 AM – 8:00 PM
  • Sunday12:00 AM – 6:00 PM
About and visit notes

Introduction / Overview

For North Carolina residents in and around the Fayetteville area, Great American Cookies is the premier destination when a regular cake just won't cut it. Located conveniently within the bustling Cross Creek Mall, this establishment is singularly focused on delivering high-quality, delicious baked goods, proudly identifying as a dedicated Cookie shop. It stands out by specializing in the custom creation and sale of their famous cookie cakes, alongside a variety of fresh cookies and brownies.

The appeal of Great American Cookies lies in its ability to transform a simple cookie into a spectacular centerpiece for any celebration, making it the perfect choice for a Dessert destination. The menu is heavily oriented toward customization and celebration, featuring an extensive catalog of designs for virtually every imaginable occasion, from Birthday and Father's Day to School & Grad and various Winter Holidays & New Years. This level of thematic variety means local users can find the perfect giant cookie to express their sentiment, whether it’s a "Level Up" cake for a gamer's birthday or a "Happy Mother's Day Flower Ring."

While the core offering is celebratory, the shop also caters perfectly to an impulsive sweet craving. Its mall location and efficient service model are designed for a Quick visit. Customers can easily grab Cookie Cake by the Slice, Regular Cookies, or the famous Double Doozies® to enjoy while shopping. One review highlights the positive experience, noting that the 'guy attending the counter was nice,' and all the cookies were 'fresh, had a wonderful texture, and yummy!' This commitment to quality and service makes it a favored local spot for a quick, satisfying sweet treat.

Location and Accessibility

Great American Cookies is centrally located within one of Fayetteville, NC's main retail hubs: 143 Cross Creek Mall, Fayetteville, NC 28303, USA. The strategic placement inside the mall ensures maximum convenience for local shoppers, making it an easy-to-find spot during any visit to the commercial district. The mall environment provides a familiar and secure setting for customers seeking out their next sweet treat.

The business has taken clear steps to ensure a welcoming experience for all members of the North Carolina community. The store features a Wheelchair accessible entrance, allowing easy entry for patrons using mobility devices, as well as those with strollers or large shopping bags. This accessibility is further supported by Wheelchair accessible parking lot spaces located within the mall's extensive parking facilities, ensuring a smooth transition from vehicle to storefront.

The combination of a well-known, central address and dedicated physical accessibility makes Great American Cookies a convenient and stress-free option for planning a party centerpiece pickup or just swinging by for a spontaneous dessert.

Services Offered

Great American Cookies provides a focused yet comprehensive range of services centered around the creation and sale of custom cookies and cookie cakes for the Fayetteville community.

  • Custom Cookie Cake Creation: The core service is the ability to Create Your Own Cookie Cake, allowing customers to select a personalized design from an extensive library of templates for every major life event.
  • Dessert Sales: The business offers a variety of everyday fresh-baked goods, including Regular Cookies, Cookie Cake by the Slice, and the popular cream-filled Double Doozies®.
  • In-Store Shopping and Quick Service: Customers can engage in In-store shopping for immediate purchases or utilize the facility for a Quick visit for immediate gratification.
  • Order Fulfillment Options: The store supports customer convenience with multiple order channels: In-store pickup for pre-ordered custom cakes, and Takeout for on-the-spot purchases.
  • Delivery and Event Services: For large orders or those unable to visit the mall, Delivery is offered, along with Onsite services, which suggests the possibility of larger order fulfillment for local events and parties.
  • Bulk and Add-On Sales: Customers can easily add to their order with options like 1 Dozen Assorted Regular Cookies or a pack of 3 Double Doozies® Original Chocolate Chip.

Features / Highlights

Great American Cookies stands out in the Fayetteville dessert landscape due to several key features and a specialty that makes it the go-to provider for celebratory treats.

  • Celebratory Cookie Cake Catalog: The business boasts an incredibly diverse, pre-designed catalog of decorated cookie cakes for specific themes, including holiday categories like Halloween, Valentine's Day & LOVE, and Winter Holidays & New Years, as well as life events like Baby announcements and Work Occasions (e.g., Best Boss Ever).
  • Signature Double Doozies®: This is a key product highlight—two fresh cookies with creamy frosting sandwiched between them, offered in the Original Chocolate Chip flavor and perfect for a handheld treat.
  • Custom Letter/Number Cakes: For birthdays and anniversaries, customers can order custom cakes in specific letter and number shapes for popular words and ages, such as MOM ($49.97), DAD, LOVE, and BABY.
  • Convenient Mall Location: Being located in Cross Creek Mall provides easy access and high visibility for the Fayetteville community, making it an excellent stop while running errands.
  • Flexible Payment Methods: The store accepts multiple forms of payment, including Credit cards, Debit cards, and modern NFC mobile payments, ensuring a smooth checkout experience.

Contact Information

North Carolina patrons wishing to contact Great American Cookies for custom orders, large event planning, or general inquiries at the Cross Creek Mall location can use the following information:

Address: 143 Cross Creek Mall, Fayetteville, NC 28303, USA

Phone: (910) 867-7618

Mobile Phone: +1 910-867-7618

What is worth choosing

For local users in Fayetteville, NC, Great American Cookies is worth choosing, first and foremost, for its unique specialty: the celebratory Cookie Cake. When you need a centerpiece that is both fun and delicious—especially for themed parties, corporate recognition, or major milestones—their extensive catalog of designs is unparalleled. The option to choose a cake for specific, niche occasions like 'Pickleball is Life' or 'Sad To See You Go!' demonstrates a level of personalization that traditional bakeries often can't match. This makes it the authoritative choice for special occasion dessert needs.

Secondly, choosing Great American Cookies is warranted for the consistent quality of its smaller treats. Despite the disappointment experienced by one customer regarding the execution of a highly specific custom cake design (which highlights the importance of decorator training for complex orders), the fundamental quality of the product is confirmed by the positive review stating the cookies are 'fresh, had a wonderful texture, and yummy!' The Double Doozies® are a local institution and a favorite reason to stop by. This makes it an ideal spot to grab a simple, guaranteed-fresh treat for yourself or the family on the spot.

The business's combination of high-volume specialty products, a commitment to convenience through Delivery and Takeout, and its prime, accessible location in Cross Creek Mall secures its position as the premier cookie shop in the area. When the craving hits or a party demands a memorable, customizable, and shareable dessert, Great American Cookies provides the perfect solution.

VISIT FEATURES

Services and accessibility

These attributes come from the directory record and should be confirmed when essential.

Service options

  • Delivery
  • In-store pickup
  • In-store shopping
  • Onsite services
  • Takeout

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Dining options

  • Dessert

Planning

  • Quick visit

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards
PHOTOS

See the bakery

VISITOR FEEDBACK

Reviews and recurring themes

Read individual comments as personal experiences, not verified guarantees.

birthday 4pay 3my business 2sunday 2cookie cake 2tip 2picture 2manager 2bag 2baked 2
★ 1.0

Ordered a cake for a retirement party from the pork industry. First picture is what the pig was suppose to look like, second pic is what it actually was. They didn’t even make the pig pink, you would think that is a given. Even the writing is messy. Look at the “n” in Cindy, only 1 hump. It was over cooked and hard. So disappointed. Management needs to know about this. The decorator needs more training.

Jan 4 · Leslie Wainscott
★ 5.0

The guy attending the counter was nice. There's tons of cookies to choose from. All the cookies were fresh, had a wonderful texture, and yummy! We will be back!

Dec 29 · Deidra
★ 5.0

Jackson did an amazing job with my 17 yr old daughters cookie cake. It was moist well after the 24 hr expire date and tasted and looked great. Also a side bonus all the team members signed a happy birthday card taped to the box. Thank you to the Fayetteville NC location at Cross Creek Mall. You made my picky daughter’s birthday better. Will shop a cookie cake again and 100% recommend

Aug 4 · melissa10241225
★ 5.0

We ordered a chocolate fudge double doozie for our son's birthday. We did it online and was ready before the designated pick up time. The fact that the employees of the store all signed a birthday card made his day even better. Thank you Angie for the awesome cookie!

Jul 14 · Amanda McKinley
★ 5.0

If you want a gingerbread man go NOW! They are only for a limited time! For thanksgiving we purchased a large gingerbread cookie. It does cost more to get a specialty flavor in a large cookie. Everyone loves it!

Dec 12 · torie quismundo
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About this listing

This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.

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