That girl that was working around 6pm today needs to either be trained properly, go back in training or be replaced. She was sitting off to the side on her phone, and I had to call out to get her attention. I asked to order cookies, and she rolled her eyes while putting down her phone. I had to ask her what that was about, and her response was that she was in pain, which I understand, but the attitude while at work is rude and shouldn’t be acceptable. She continued with the same disgusting behavior, so I decided we weren’t going to order anything anymore. There was no way I was about to have us spend money at a place where staff are not upholding proper service standards.
Mar 11 · G WGreat American Cookies
2860 Cumberland Mall Suite 1127, Atlanta, GA 30339, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 2860 Cumberland Mall Suite 1127, Atlanta, GA 30339, USA
- Phone
- (470) 357-6999
- Website
- Visit official site
- Rating signal
- 3.0 from 62 recorded reviews
Listed operating hours
- Monday11:00 AM – 8:00 PM
- Tuesday11:00 AM – 8:00 PM
- Wednesday11:00 AM – 8:00 PM
- Thursday11:00 AM – 8:00 PM
- Friday11:00 AM – 8:00 PM
- Saturday11:00 AM – 8:00 PM
- Sunday12:00 AM – 6:00 PM
About and visit notes
Great American Cookies at Cumberland Mall: Atlanta’s Go-To Cookie Shop for Every Celebration
For decades, Great American Cookies has been synonymous with celebrations and everyday indulgence across the United States, and the location inside Cumberland Mall serves as a sweet beacon for residents throughout Atlanta and Cobb County. Positioned firmly as a dedicated Cookie Shop, this establishment specializes in crafting the iconic Cookie Cake—a beloved centerpiece for birthdays, graduations, and holidays across Georgia.
More than just a quick mall stop, Great American Cookies provides a comprehensive dessert solution. Whether you need a single, warm cookie for a quick Dessert break or a highly customized, large format cake for a major event, this store has become an integral part of the local Atlanta sweet tradition. The business focuses on quality, with freshly baked goods that capture a nostalgic flavor profile, particularly their Original Chocolate Chip and Sugar Cookies.
The convenience factor is a major draw for busy Atlanta locals. The shop is well-equipped to handle modern service demands, offering everything from traditional In-store shopping to streamlined Curbside pickup and Delivery options. For those on a tight schedule, the promise of Fast service ensures that your Quick visit is always efficient, getting you back to your day with a delicious treat in hand.
While the store aims for high standards, as with any high-traffic retail environment, customer service can occasionally face challenges, as noted in some feedback. However, the consistent quality of the baked goods themselves—a tradition spanning decades for many Georgia families—remains the core reason for its enduring local popularity.
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Location and Accessibility at Cumberland Mall
The Great American Cookies shop is ideally located within the bustling Cumberland Mall complex in Atlanta, making it highly accessible to shoppers, mall employees, and residents in the surrounding suburbs like Marietta and Smyrna.
The exact location is:
2860 Cumberland Mall Suite 1127, Atlanta, GA 30339, USA
Being situated inside a major shopping center, accessibility is designed to meet the needs of a diverse customer base:
- The facility includes a Wheelchair accessible entrance, ensuring smooth entry for all patrons entering the store.
- General Wheelchair accessible parking lot access is available within the mall’s numerous parking areas.
The store accepts various modern payment methods, including Credit cards, Debit cards, and convenient NFC mobile payments, catering to the ease of shopping within a busy mall environment.
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Services and Decadent Offerings
Great American Cookies is renowned for its cookie-centric menu, designed to cater to both individual cravings and large party needs.
Custom Cookie Cakes: The flagship offering, allowing customers to Create Your Own Cookie Cake with various flavors (Original Chocolate Chip, Sugar Batter, Double Fudge, Birthday Cake) and extensive design options for virtually every holiday, milestone, and special interest, including Birthday, Graduation (e.g., Class of 2025), Sports, and Seasonal Themes (Halloween, Christmas, Valentine’s Day).
Gourmet Cookies: Available as Regular Cookies ($2.59) for an immediate treat, or in bulk with the Cookie Dozen ($25.90) and 2 Dozen Assorted Regular Cookies ($51.80).
Double Doozies®: The popular sandwich treat, featuring delectable icing sandwiched between two cookies, available for $5.49.
Brownies: Freshly baked Brownies ($3.99) are available by the piece or in a Brownies Dozen ($39.90).
Individual Slices: For a quick taste of the main event, a COOKIE CAKE BY THE SLICE is available for $5.49.
Beverages: A selection of cold drinks, including Fountain Drink options (Small $2.49 to Large $2.89), 20 oz Bottle Soda ($2.39), and Bottled Water ($2.19) to perfectly accompany the sweet treats.
Service Methods: Catering to customer convenience with options for Curbside pickup, Delivery, In-store pickup, In-store shopping, Onsite services, and Takeout.
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Features and Highlights
The Great American Cookies location at Cumberland Mall is highlighted by features that make it a practical and festive choice for Atlanta locals:
Unrivaled Customization for Celebrations: The sheer breadth of custom designs—from Tractor and Rocket Ship for birthdays to specific themes for Mother's Day, Father's Day, and Work Occasions (like Boss Latte for Boss’s Day)—makes this the definitive choice for personalized celebratory desserts in Atlanta.
The Cookie Cake Tradition: Many customers, like the reviewer who has ordered a cake every year for over 30 years, rely on Great American Cookies for their annual celebrations, highlighting the powerful, nostalgic tradition and reliability associated with the brand in Georgia.
Fast Service and Quick Visit Ready: The establishment prioritizes efficiency, with a highlight noted as Fast service, which is crucial for mall-goers or those needing a swift pickup. This focus allows for a true Quick visit experience.
Convenient Mall Location and Accessibility: Situated inside Cumberland Mall, it offers easy access to a large population base and provides necessary Wheelchair accessible features.
Double Doozie® Popularity: The Double Doozie® remains a perennial favorite, representing a unique and highly satisfying cookie sandwich option that distinguishes their dessert menu.
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Contact Information
For placing custom orders, coordinating pickup, or inquiring about their extensive menu of cookies and brownies at the Cumberland Mall location, please use the following contact details:
Address: 2860 Cumberland Mall Suite 1127, Atlanta, GA 30339, USA
Phone (Primary): (470) 357-6999
Mobile Phone: +1 470-357-6999
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What is Worth Choosing at Great American Cookies Cumberland Mall
For residents and businesses in the Atlanta area, Great American Cookies at Cumberland Mall is particularly worth choosing for two main offerings: the Custom Cookie Cakes and the guaranteed Classic Cookie Quality.
If you are planning a celebration, no other cookie shop in the area offers the same level of customization for their cake format. From the Dinosaur design for a child's birthday to the Congratulations Grad! S3005 for a commencement party, the ability to personalize a large, delicious cookie cake for a competitive price point makes it an unbeatable alternative to traditional layered cakes. The option to choose cookie batter flavors, like Double Fudge or Birthday Cake Batter, further ensures the dessert perfectly matches the occasion and the recipient's preference.
Beyond the cakes, the enduring popularity of their regular cookies, such as the Original Chocolate Chip and the Colossal Cookie, speaks to a commitment to delivering a consistently high-quality, fresh-baked product. For a simple office treat or family dessert, ordering a Cookie Dozen or grabbing a Double Doozie® is a fast, reliable, and deeply satisfying choice.
In summary, while customer service efficiency is something to monitor, the primary reason for choosing this Cumberland Mall institution is its proven track record for delivering the fun, festive, and always delicious Cookie Cake experience that has been a cherished part of Georgia celebrations for generations.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
- Takeout
Highlights
- Fast service
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Dining options
- Dessert
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
I get a cookie cake every year since I was 1 years old. I just turned 32. I never had a bad cake before. This was my first time ordering from this location since the one at town center is now closed my sister took over getting from Douglasville arbor place since then. I’m so disappointed I was really looking forward to my cake today.
Jan 8 · Sarah ALVARADOthe guy had us wait 2 hours for this. We ended up missing my nieces school birthday lunch & he couldn’t even apologize & ended up KICKING us out because we wanted At least half of the money back of what we paid , we’ve been coming to Cumberland for over 15 years and this was just so sad.
Mar 22 · Cristy OrtizFresh baked chocolate chip.cookies will win me over EVERY TIME!
Jul 29 · Ivorie GibsonI just went to the great American cookies at Cumberland Mall in Atlanta, Georgia and the chocolate chip cookies and the oatmeal walnut raising cookies were completely overcooked and looked really stale. I specifically come here for those cookies because they are the softest and freshest and I could’ve got a better cookie at the gas station.this has nothing to do with the product and everything to do with the employees
Aug 25 · Michael BurkhalterCompare another bakery nearby
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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
