My food is good but costumer service was terrible. It was my first time going there and had bad experience. I get that we all may have bad days but you do not treat people rude with a mad or annoyed face. The white lady has tattoos and is skinny, and I describe her because I did not see her name. We need the right people doing jobs like this not rude people.
Sep 1 · erika ruballosGreat American Cookies
800 Steven B Tanger Blvd #202, Commerce, GA 30529, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 800 Steven B Tanger Blvd #202, Commerce, GA 30529, USA
- Phone
- (706) 335-1883
- Website
- Visit official site
- Rating signal
- 3.0 from 129 recorded reviews
Listed operating hours
- Monday11:00 AM – 7:00 PM
- Tuesday11:00 AM – 7:00 PM
- Wednesday11:00 AM – 7:00 PM
- Thursday11:00 AM – 7:00 PM
- Friday11:00 AM – 7:00 PM
- Saturday11:00 AM – 7:00 PM
- Sunday11:00 AM – 7:00 PM
About and visit notes
Introduction / Overview
For Georgia locals and travelers alike who are craving a fresh, warm, and comforting sweet treat, Great American Cookies stands as an iconic destination. More than just a simple bakery, this establishment operates as a specialized cookie shop, renowned nationally but serving the Northeast Georgia community right from its location in Commerce. The focus here is on delivering pure, simple delight, rooted in a tradition of family-favorite recipes, most famously the Original Chocolate Chip Cookie Cake.
The Commerce, GA location is a dedicated part of the Georgia dessert landscape, offering an alternative to traditional cake bakeries. It specializes in products that are both nostalgic and delicious, ranging from individual gourmet cookies baked fresh daily to large, customized cookie cakes designed to be the centerpiece of any event. Whether you are shopping at the Tanger Outlets and need a quick pick-me-up or planning a major celebration in the Banks County or Jackson County area, Great American Cookies is poised to satisfy your deepest sweet tooth cravings.
This local Georgia cookie shop ensures accessibility and convenience, making it the perfect stop for a quick visit. Beyond the daily baked treats, their core value lies in providing easy, highly customizable options for special occasions, transforming a simple, soft-baked cookie into a memorable, celebratory dessert.
Location and Accessibility
The Great American Cookies location is strategically placed for high convenience, situated within one of Georgia’s premier retail destinations, the Tanger Outlets.
The specific address is: 800 Steven B Tanger Blvd #202, Commerce, GA 30529, USA.
Its location within the outlet center makes it easily accessible for customers driving from Athens, Gainesville, and other surrounding Georgia towns, as it sits close to major interstate routes. The commercial setting provides practical amenities essential for a positive customer experience, including easy access to the store.
Accessibility is prioritized for all Georgia patrons: the venue is equipped with a wheelchair-accessible entrance and wheelchair-accessible parking lot. This ensures that planning a quick visit for a simple cookie or stopping for an in-store pickup of a large, pre-ordered cookie cake is hassle-free for everyone. The primary service options provided, In-store pickup and Takeout, highlight its convenience-focused business model.
Services Offered
Great American Cookies offers a varied menu built around its core specialty—the fresh-baked cookie—and extends into celebratory options perfect for Georgia's diverse events.
- Custom Cookie Cakes: The flagship offering, allowing for full personalization in message, color, and design. Customers can select from classic flavors like the Original Chocolate Chip and customize them for an extensive range of occasions, including creating a Create Your Own Cookie Cake.
- Gourmet Fresh Baked Cookies: A daily selection of soft-baked, chewy cookies, with popular flavors including Original Chocolate Chip, Original Chocolate Chip with M&M Cookies, Sugar Cookies, and the fan-favorite Cookies & Cream varieties. These are available individually or in Cookie Dozen boxes.
- Double Doozies®: A highly popular item featuring a layer of creamy, sweet vanilla icing sandwiched between two fresh-baked cookies, available in various flavors. 3 Double Doozies® Original Chocolate Chip are a common packaged option.
- Brownies and Specialty Treats: Offering decadent options like freshly baked Brownies (often including varieties like Double Fudge) and limited-time specialty items such as the Cookies & Cream Stuffed Cookie made with Oreo® Cookie.
- Dessert Platters: Conveniently arranged Dessert Platters of cookies for group functions or catering, available in different sizes like the 2 Dozen Assorted Cookies - Cookie Platter. Note: These usually require a 24 hours notice for ordering.
- Rewards Program: Enrollment in the combined Great American Cookies and Marble Slab Creamery Rewards App allows customers to earn points ($1 spent = 1 point) and redeem rewards, including exclusive deals and offers for birthdays and special occasions.
Features / Highlights
The Commerce, GA location of Great American Cookies stands out due to its product versatility and its dedicated focus on event-specific customization.
- Extensive Event Customization Themes: The bakery offers pre-designed themes for almost any occasion in a Georgian's life. This includes categories like Birthday (e.g., Mermaid Tail, Level Up, Jeep Happy Birthday), Father's Day (e.g., Coolest Pop, Golf, Grill), Sports (e.g., Score Basketball, Football Fever!), Baby (e.g., Ahoy It’s a Boy!), and numerous Special Occasion & Thank You designs.
- Convenient Location in Tanger Outlets: Being located in a major retail center makes it an effortless stop for customers already in the area for shopping, providing a great synergy of retail therapy and a sweet treat pickup.
- Quick and Accessible Service: The store structure emphasizes a Quick visit experience, offering immediate access to desserts like the Cookie Cake by the Slice for those who need an instant treat, alongside efficient options for takeout and in-store pickup.
- Seasonal and Limited-Time Offerings: The constant introduction of seasonal themes and limited-time products, such as holiday-specific designs for Halloween, Thanksgiving, Winter Holidays, and the Cookies & Cream Stuffed Cookie, ensures the menu remains exciting and fresh for repeat customers.
- Rewarding Loyalty: The comprehensive Great American Cookies and Marble Slab Creamery Rewards program provides tangible benefits—such as a FREE Cookie Cake Slice or $5 OFF a purchase over $20 for signing up—encouraging loyalty and rewarding regular customers in the Georgia community.
What is Worth Choosing
For Georgia residents seeking a celebratory dessert that marries simplicity with powerful flavor and customization, Great American Cookies is the premier choice, particularly for its legendary Cookie Cakes. It’s worth choosing for the sheer breadth of ready-to-order themes available, covering everything from a Graduation ceremony to a Mother's Day thank you, making the party planning process extremely simple.
While local users should be aware of past customer feedback regarding inconsistencies in decoration and occasional customer service issues—a common challenge for high-volume service outlets—the core product quality, particularly the fresh-baked, iconic Original Chocolate Chip Cookie Cake, remains a consistent highlight. The ability to order a dessert that serves as an instant crowd-pleaser and offers a high degree of personalization in a quick, efficient manner (often requiring less lead time than a traditional cake) is its main competitive edge in the Commerce, GA area. By utilizing the app and calling ahead for detailed custom orders, customers can maximize the convenience and product satisfaction this beloved brand offers.
Contact Information
Address: 800 Steven B Tanger Blvd #202, Commerce, GA 30529, USA
Phone: (706) 335-1883
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- In-store pickup
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Dining options
- Dessert
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
We ordered a $55 custom cookie cake for a birthday and I have never seen something so bad in my entire life. We spent time online trying to make the cake have everything in 3 lines. We also asked for a poop EMOJI (inside joke) and we got two globs of icing. The words are so crooked, a kindergarten could’ve done better than that. Absolutely embarrassing…..The customer service while we were there, we also got 5 cookies and 1 free and the lady was so snarky about the time we took to pick. Never returning…
Apr 28 · Macey PageThe pretzels themselves are very dry and dense, I will not be returning to have the pretzels. They were out of all sweet dipping sauces, which would’ve probably been the only way to salvage them. Customer service was nice though.
Apr 26 · Chris BozerI left a review here, but somehow it’s missing. I went back to read the reviews to see if this place was doing any better and it looks terrible lol. I have had a bad cake 3 times now and this last time was in February. I order my 18 yo son a cake and it was all messed up. Owner told manager she’d refund me and call me but she never reached out or refunded me! Go to Gainesville. Do not get a cake here y’all !
May 14 · Kim SosebeeLove the cookies. The Chewy Chocolate cookies are soooooo good. They're like fudge brownies with nuts. They have so many good flavors, it's hard to decide sometimes. If it weren't for the cost, I'd buy more each time I come. They also sell brownies and pretzels. If you download the GAC App, you can give them your phone number on future purchases to earn future coupons and birthday rewards.
Mar 21 · Robin IngramCompare another bakery nearby
Sorted by geographic proximity from this bakery.





Great American Cookies and Marble Slab Creamery
5405 Jefferson Rd Suite 320, Athens, GA 30607, USA







This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
