Could this place be anymore filthy? From the bathrooms, to the ice cream service station, this place needs a good deep clean.When I got there, I had to use the bathroom, there was no toilet paper, no paper towels and no soap. It was obvious the staff is not washing their hands after the use the bathroom. The toilet looks like it hasn’t been cleaned in weeks along with the sink! It was full of frosting.Then when it came time to order, (I wanted to leave but my family was against it because they wanted a cookie), the ice cream station was super filthy with a bunch of caked up toppings and again, looked like it hadn’t been cleaned in weeks. Not to mention, they didn’t have chocolate ice cream or many other flavors.C’mon Great American cookie Company & Marble slab!! You have the potential to be amazing. Great location and a good product. But please train your staff the clean!!
Aug 24 · Ashley KickGreat American Cookies
2285 Wisteria Dr SW Suite 180, Snellville, GA 30078, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 2285 Wisteria Dr SW Suite 180, Snellville, GA 30078, USA
- Phone
- (678) 587-5635
- Website
- Visit official site
- Rating signal
- 3.0 from 80 recorded reviews
Listed operating hours
- Monday12:00 AM – 8:00 PM
- Tuesday12:00 AM – 8:00 PM
- Wednesday12:00 AM – 8:00 PM
- Thursday12:00 AM – 8:00 PM
- Friday12:00 AM – 9:00 PM
- Saturday12:00 AM – 9:00 PM
- Sunday12:00 AM – 8:00 PM
About and visit notes
## Indulge Your Sweet Tooth: A Closer Look at Great American Cookies in Snellville, GA
### Introduction / Overview
When the craving for a warm, chewy, and utterly delightful cookie hits, folks in the Snellville and greater Gwinnett County area of Georgia know exactly where to turn:
Great American Cookies. More than just a simple cookie shop, this local establishment is a go-to destination for celebrating life's moments—big and small—with a signature sweet treat. Specializing in their famous custom-decorated cookie cakes, they've established themselves as a charming and essential part of the local food scene.
This particular location is a shining example of a true local enterprise. It proudly identifies as a
women-owned small business, bringing a personal touch and community focus to every order. While the name might be nationally recognized, the service and dedication here are distinctly local, catering directly to the needs and celebrations of Georgia families. They offer a delightful fusion of classic American cookie recipes and innovative dessert options, including decadent ice cream offerings, making it a perfect spot for a quick indulgence or a planned party pickup. It’s a place designed for a
quick visit, ensuring you can grab your favorite treats without delay, whether you're running errands or just need a sweet pick-me-up.
The core of their offering is, naturally, the cookie. From classic chocolate chip to their unique seasonal favorites, they bake fresh, flavorful cookies daily. However, what truly sets them apart is their expertise in
custom-designed cookie cakes. These edible canvases can be personalized for virtually any theme, making them a fantastic, less-traditional alternative to a standard layered cake for birthdays, holidays, or thank-you gifts. They truly understand the Georgia way of celebrating—with warmth, generosity, and an abundance of deliciousness.
### Location and Accessibility
For local Georgians, accessibility is key, and the Great American Cookies location is strategically situated to serve the Snellville community and surrounding areas like Lawrenceville and Lilburn.
The shop is located at:
2285 Wisteria Dr SW Suite 180, Snellville, GA 30078, USA.
This address places it in a convenient commercial area, making it easy to find and access. The business has taken significant steps to ensure that their space is welcoming and usable for everyone in the community. They offer
wheelchair accessibility throughout, including a wheelchair accessible entrance, parking lot, restroom, and even seating areas, demonstrating a commitment to serving all local residents equally.
Parking is also stress-free, which is a major benefit in a busy suburban area. Visitors will find multiple
free parking options, including a free parking garage, a free parking lot, and free street parking. This ease of access encourages both quick visits and longer stays if you decide to enjoy a treat right then and there. Its central Gwinnett location solidifies it as a convenient dessert destination for anyone needing a last-minute gift or a pre-ordered party centerpiece.
### Services Offered
Great American Cookies provides a range of services designed to offer maximum convenience and delight to its Georgia customers. These services ensure that getting your hands on their delicious treats is simple and hassle-free, whether you’re celebrating a major event or just craving a cookie.
The core services include:
Custom Cookie Cake Creation: The ability to design your own cookie cake, choosing themes, colors, and messages for any occasion from birthdays to graduations and corporate events. They excel at fulfilling creative requests, as evidenced by positive customer feedback on personalized designs.
In-Store Pickup: The traditional and most direct way to collect pre-orders or purchase fresh-baked items on the spot.
Takeout: Perfect for a quick grab-and-go experience for individual cookies, brownies, or Double Doozies®.
Curbside Pickup: A highly convenient service for those who prefer not to leave their vehicle, ideal for picking up larger cookie cake orders.
Delivery: Offering the ultimate convenience, bringing their sweet treats right to your door in the Snellville area.
Dessert Dining: Though primarily a takeaway spot, they offer a space to enjoy your dessert on-site, complete with amenities.
Ice Cream and Shake Service: Serving a variety of ice cream cups, hand-packed pints, quarts, and creative shakes like the
COOKIE SHAKE, along with special
Ice Cream Cakes.
### Features / Highlights
What truly makes this Snellville cookie shop stand out are its unique features and delicious highlights, positioning it as a top choice for desserts in the Georgia region. These features showcase both the product quality and the business’s dedication to customer experience.
Key highlights of Great American Cookies include:
Signature Cookie Cakes: They offer an extensive range of themes for all major life events, including
Birthday (e.g., Unicorn, Tractor, Princess Crown),
Sports (e.g., Football Field, Score Basketball, Pickleball is Life),
Holidays (e.g., 4th of July Flag, Happy Halloween, Happy Holidays),
Special Occasions (e.g., Pink Ribbon, Best Friends Forever, Get Well Flowers), and
Family Events (e.g., Ahoy It’s a Boy!, Mother's Day, Father's Day).
Women-Owned Small Business: This local distinction resonates with customers looking to support community entrepreneurs and small, independent ventures in Georgia.
Unique Dessert Menu Items: Beyond classic cookies, they offer indulgent treats like
Double Doozies® (two cookies with filling),
Brownies, and limited-time offerings such as the
Cookies & Cream Stuffed Cookie made with Oreo® Cookie.
Full-Service Ice Cream Offerings: A full complement of ice cream products, including
Ice Cream Cakes (like
COOKIE JAR CHAOS and
STRAWBERRY SHORTCAKE) and creative
Shakes (like
COTTON CANDY SHAKE and
COOKIES & CREAM SHAKE), expanding their appeal beyond just baked goods.
Accessibility and Amenities: The presence of
wheelchair accessible facilities, a clean
restroom, and
Wi-Fi for customer use enhances the overall in-store experience.
Flexible Payment Options: Accepting
Credit cards, Debit cards, and NFC mobile payments makes transactions fast and easy for all local patrons.
### Contact Information
To place an order for a custom cookie cake, check on a limited-time flavor, or inquire about their delivery options in the Snellville area, here is the essential contact information for this local Georgia business.
Address: 2285 Wisteria Dr SW Suite 180, Snellville, GA 30078, USA
Phone: (678) 587-5635
Mobile Phone: +1 678-587-5635
### What is Worth Choosing
For Georgia residents, choosing Great American Cookies in Snellville is about more than just satisfying a sugar craving; it's about making a deliberate choice for quality, local support, and memorable celebrations. While some customer feedback has pointed to opportunities for improvement in store upkeep, the overwhelming consensus regarding the product is that it is
phenomenal and their team can
deliver amazing custom work.
What truly makes this establishment worth choosing is the
unmatched versatility of the cookie cake. For any themed party—a child’s birthday with a
Dinosaur or
Mermaid Tail theme, a graduation with a
Class of 2025 Diploma cake, or a heartfelt
Thank You with a
Thanks A Latte design—their ability to translate complex ideas into a delicious, edible centerpiece is their superpower.
Furthermore, supporting this
women-owned small business injects value directly back into the local Georgia economy. By prioritizing customer convenience with services like
curbside pickup and local
delivery, they are tailored to fit the busy lifestyles of Snellville families.
The combination of classic baked goods, a creative custom design service, and a full menu of ice cream treats—including
Ice Cream Cakes and inventive
Shakes—means this cookie shop can truly be a one-stop-shop for any dessert need. When you want a sweet treat that is guaranteed to be fresh, fun, and locally made, Great American Cookies remains a top contender in the Gwinnett County dessert scene. Their commitment to turning a simple cookie into a spectacular celebration centerpiece is what keeps local patrons returning again and again.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
From the business
- Identifies as women-owned
- Small business
Service options
- Curbside pickup
- Delivery
- In-store pickup
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Dining options
- Dessert
Amenities
- Restroom
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Free parking garage
- Free parking lot
- Free street parking
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
They did an amazing job on my daughter’s cake!!! I took in a picture and they delivered!!!! Ponyo chicken girl ❤️ and as always the cookie cake was phenomenal!!!!
Aug 1 · Kymani JonesThe cookies are delicious but the service could use some training. A group of 5/6 were ahead of us, the lady attending to them had to stop what she was doing to go grab the young man in the back for help. He came out and just stood there looking at us. We had no access to the ice cream counter yet, so we couldn’t order. He just stood around not stepping in to help her. She finished with them and came to us, she was very nice but I couldn’t hear her and she got a simple cookie ice cream sandwich order wrong. Also, the strawberry cheesecake ice cream had ZERO flavor. My husband enjoyed his rum ice cream and our son enjoyed his coconut ice cream that wasn’t mixed or offered to be mixed on the marble slab.
Jun 10 · Amanda WallaceIf I can put 10000000000 stars for customer service I’ll do, Arnold give us the best experience in our life with costumer service just don’t forget ask for Arnold.
Jun 15 · jorge alejandro vargas yseaThis location clearly struggles with identifying how to properly manage and navigate business struggles and opportunities. In the beginning the business was quite cute and an enjoyable atmosphere. The cake displays were creative, the ice cream was appetizing, and the customer service wasn’t anything to complain about. Recently the establishment seems to have transitioned to new management, switched out employees, and reduced quality control on product. When trying to request speaking with someone higher up, there’s nobody to call or contact as employees seem to be directed to not give out business cards with the information. You can tell here that the customer doesn’t come first and it’s exhausting to experience when all I wanted is a cookie.
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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
